BookCabin







How much does BookCabin cost?
Prices are current as of 11 Sept 2026.
BookCabin has no in-app products on record in the United States.
10+ alternatives to BookCabin
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|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.8 | 4.8 | 4.4 | 3.8 | 1.8 | 2.0 | 2.5 |
| Reviews | 13K | 140K | 53K | 27K | 1.9K | 395 | 188 | 96 |
| Released | 2020 | 2014 | 2011 | 2017 | 2024 | 2018 | 2020 | 2022 |
BookCabin reviews
4.7 out of 5, based on 12,534 reviews.
What people like
- Easy to use for online check-in.
- Staff provide excellent personal assistance.
- Offers free upgrades to business class.
What they complain about
- App crashes and fails to work.
- Customer service is unhelpful and rude.
- Login and registration features are broken.
- Interface is confusing and poorly designed.
Pengalam yang sangat luar biasa
Di BookCabin kita beli tiket ekonomi dan berpeluang upgrade gratis ke kursi bisnis jika memenuhi syarat dan kebetulan sy bbrp kali penerbangan dgn maskapai batik air dan berhasil upgrade ke bisnis secara gratis, luar biasa aplikasi BookCabin yang memberikan fasilitas free upgrade tsb, urusan tiket pesawat BookCabin pilihan utama sy..Sukses Selalu untuk BookCabin
Trash App, useless
I gave one star since I can’t give lower than that. This app doesn’t even deserve to be called an app, always had errors, crashes, and I can’t even buy seats (apparently if you fly with Batik they INSIST you can only buy seats from this app, yet you can’t even do that). What a joke.
Apple wallet
Suatu kemunduran c/i pake aplikasi ini kalau menggunakan maskapai Batik Air Malaysia (Malindo). Boarding pass gak bisa di input kedalam apple wallet, mending langsung di websitenya Batik Air malaysia c/i nyaa lgsg ada pilihan utk input boarding pass ke google or apple wallet
Save history penumpang
Tolong untuk history penumpang di save, setiap kali mau book selalu isi nama manual. Tdk efisien
Check in Failed
Kenapa tidak bisa check in meski kurang dari 3 jam tiket dari Agoda?
KAK MAU BERTANYA
Kakkkk
Terrible
This app is terrible, full of bugs and pretty much useless
Lemot
Lemot bgt sumpah di IOS
Need improvement
Can’t add existing booking. App shows QRIS payment failed, but it indeed succeeded
Booking
Easy
Aplikasi Gak Guna
Aplikasi sampah, setiap mau payment selalu gagal, dipake web check in eror berkali kali. Kalo gak siap bikin app mending kaga usah dirilis. Maskapain dan aplikasinya sama sama butut wkwkwk. Ga usah pusing, mending beli di OTA yang sudah terpercaya.
Objective review: It’s a bad app
I genuinely do not understand how this app has such a high rating on the App Store based on my experience. The interface is extremely poor, confusing, and difficult to navigate. Basic information is not clearly displayed, and simple pre-flight steps become unnecessarily frustrating. The app feels unfinished, almost like a beta version rather than a live app used by an airline operating international routes. The overall user experience is messy, unintuitive, and unreliable. It was so bad that I eventually gave up and used Booking.com instead, which should not be necessary when the Lion airline group has its own official app. On top of that, the English used in the app is very VERY poor. For an airline app used by international passengers, this is unacceptable. The wording is awkward, unclear, contains grammatical errors, and in some parts is difficult to understand. It gives the impression that the app was not properly reviewed before being released to the public…. For an airline operating international routes, the app should meet a basic standard of usability, clarity, and language quality. At the moment, the experience feels unprofessional and creates unnecessary stress for passengers.
Cannot register
App got prob cannot register
Easy transaction
First time at Bookcabin fantastic app! All good thanks
Garbage
Have tried several times on several different phones and it keeps crashing. Literally only thing I downloaded it for was to check-in, and it couldn’t do that. What are you for?
App Ingewikkeld
De apps is Niet praktisch
1st time using. Book Cabin - online phone - v fast completed in 15min s
Better easy book than on the PC .. easy entry & details Only if can check - let me know - what is my Book Cabin membership no ? Same as before? Gonna use Book Cabin. Congratulations
Customer service run by donkeys
App is okay; sometimes doesn’t work. But, when you had to make changes, customer service is super poor, can only be contacted by WhatsApp or email, and as there is no point of escalation or complaint area. All the agents are practically dumbasses due to Indonesia’s low standard of workers.
Change Of Personal Details
Setup an account but happen to mistype mobile number the last digit. Contacted support and was informed to delete the account and setup a new account with a new email. Why should i create a new email just to use this app? Doesn’t make sense.
Cannot book seat when buy ticket
Please make available to book seat when buy ticket batik
Cannot login
Cannot login
Mdm
App easy to use
Worthless
I don’t know who made this app but it’s completely useless, you would thing that an airline would put more effort in to make it easy for its customers and that an airline would make sure that their app works, don’t even bother downloading this garbage.
Bookcabin
Aplikasi mudah terima kasih mba syifa sudah membantu
Don’t use
Save yourself the hassle and avoid. Customer service useless
Checkin online
Lebih mudah checkin online dengan bookcabin dibantu dengan mba bunga ambassador
Not working
I have account in batik air app. Tried to check-in it suggested to use bookcabin. Tried to register new user in bookcabin but the app threw error message "Unable to register user due to reason unknown" Tried to login in bookcabin using existing batik air account but the app threw error message "Login Not Allowed on this platform". Contacted customer support via we chat. He/she told me that the batik air account has not migrated to bookcabin. He/she suggested to register new account using new email and new phone number. What kind of suggestion was that. Not everyone has more than one phone number. My suggestion: let the existing user to use old app or website if the new app is not ready or the migration has not completed. By forcing everyone to use not ready application you definitely decrease customer satisfaction. PS: don't give default response to write to customer service to report the problem because I've done that. Check the web chat on 6 March 2025 with agent Kiki Eka.
Excellent
Excellent service by Deandra Faren Saskia. Smooth and efficient check in!
Horrible APP
Shame on you this app doesn’t work just wast of time😡
BookCabin FAQ
- Is BookCabin free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does BookCabin have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to BookCabin?
- tiket.com Flight & Hotel Deals (4.8 from 139,702 reviews), MyBluebird Taxi & Car Rental (4.8 from 52,567 reviews) and Travelio: Apartment & House (4.4 from 26,704 reviews).
BookCabin download
Last updated 28 days ago.
BookCabin sells in 175 countries. It was released 5 years and 9 months ago, on 10 Dec 2020. It holds a 4.7 rating from 12,534 reviews.
Supports 3 languages: English, Indonesian, Thai.
How much does BookCabin make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

