My OKC Utilities
UtilitiesBusiness

My OKC Utilities

OKLAHOMA CITY WATER UTILITIES TRUST

How much does My OKC Utilities cost?

Prices are current as of 12 Sept 2026.

My OKC Utilities has no in-app products on record in the United States.

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Rating / 54.74.64.84.74.62.52.93.43.03.62.1
Reviews15K664K11K6.1K4.9K1209750483719
Released20202011202220222021201520172010201220202014
Annual price———$1.99———————

The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.

My OKC Utilities reviews

4.7 out of 5, based on 14,943 reviews.

What people like

  • Very easy and fast to use
  • Helpful live customer service support
  • Simple navigation and friendly interface

What they complain about

  • Keeps logging you out unexpectedly
  • Hard to update or add cards
  • App crashes on some devices
★★★★★ United States · v3.2 · 7 Jun 2026

Customer Service has never been so simple!

There was no wait time for me to make an arrangement, as I’ve lost my job. I didn’t need a representative to assist me. I didn’t even put my ear to the phone. As a full time mama and neurodivergent to boot; this takes the procrastination out of my mental equation of daily tasks! I love the ease of access of having this app!

— Bek4h7

★☆☆☆☆ United States · v3.3 · 29 Aug 2026

Worthless

Always payment issues this app is junk

— Ccc13323

★★★★☆ United States · v2.8 · 13 Feb 2025

Easy App

Love the app. It’s easy to use.

— Beats Baby

★★☆☆☆ United States · v3.1 · 24 Dec 2025

The app crashes

The app crashes when I try to print my bill from my fully patched iPad (A16) Also it would be helpful to see how much water you’ve used so far in the current billing month.

— hired help

★★★☆☆ United States · v3.1 · 26 Dec 2025

Recycling Date

The dates for the next service days do not line up with the service titles, making them useless. Please make them line up again, as looking up my recycling and bulk waste days are a major reason for using the app.

— Gonzo711

★★★★★ United States · v3.1 · 16 Mar 2026

Excellent customer service

Customer service rep - Kelvin (sp) just patiently and expertly helped me register my account. Kudos to OKCGov Utilities for providing access to a knowledgeable, professional live person.

— Customergrandma

★☆☆☆☆ United States · v3.3 · 27 Jul 2026

Still glitchy & complicated

Despite the new look of the app, it is still difficult to use & tends to lock up often or simply lock me out.

— Wonderlust!

★★☆☆☆ United States · v2.8 · 1 Apr 2025

Fix password thing

It always makes me use one time payment. Because it resets my previous password

— Cat_lynss

★★★☆☆ United States · v3.1 · 11 Dec 2025

New Update

I usually love this app and how convenient it is, but the new update keeps logging me out, despite repeatedly clicking on the “remember this device” box >:(

— kandi2109

★★★★★ United States · v3.1 · 14 Mar 2026

Easy to navigate

Its easy to get what yu need done for most part

— Shannz420

★☆☆☆☆ United States · v3.3 · 22 Jul 2026

Auto pay disaster

It wouldn’t let me update my card expiration date so I had to add a new payment method with same card just new expiration, set the new payment info as default and it still was trying to use the expired payment for auto pay and when I manually tried to submit payment. I had to unenroll in auto pay in order to delete the expired card info, then process payment with the info that was already set as default and then re enroll in autopay. This has been a 4 month long issue that should have been a simple expiration date fix but your site makes it way too many steps.

— SnoBunnE

★★☆☆☆ United States · v2.7 · 5 Sept 2024

Locked out.

It is very hard to try and sign in online. I don’t remember my password. I have changed it before and it doesn’t give you a chance you need to fix that so it’s a little bit easier for us to get in at least for seniors.

— Leggerling

★★★☆☆ United States · v2.8 · 28 Aug 2025

Unenrolled from auto pay?

Somehow I was unenrolled and then was late making a payment as a result? Not sure how that happened. Very irritating!!

— Aggiegirl2000

★★★★★ United States · v3.1 · 9 Feb 2026

Great

this app is fast and easy very friendly. Thank you.

— johntriathlete2

★☆☆☆☆ United States · v3.3 · 17 Jul 2026

Bill

I have no idea how to read the bill

— versatile121282

★★☆☆☆ United States · v2.7 · 3 Sept 2024

Login Is Clunky

If you use Face ID to login, it will do Face ID to get into the app, tell you that your session is expired and log you out, and then immediately use Face ID again to log you back in.

— CeruleanCael

★★★★★ United States · v3.1 · 29 Dec 2025

Update info

Very easy and the site is easy to navigate. Love it

— jmbdlb

★☆☆☆☆ United States · v3.3 · 14 Jul 2026

Changing App

Seems like every time I try to use the App it has changed. Used to be really easy to look at collection dates. Still have not found it on this visit.

— Tergo10

★☆☆☆☆ United States · v3.3 · 4 Jul 2026

Bulk Trash

Entire neighborhood was missed for bulk trash. Placed tree branches on the curb starting 26 Jun. Went online to the OKC App to report and the app says I’m late for reporting and next bulk pickup is 27 July.

— Jonibgd1

★☆☆☆☆ United States · v3.2 · 25 Jun 2026

Changing to a new credit card

It was very difficult to change to a new credit card and set it up for autopay. The page where you delete an old card and add a new card doesn’t allow you to also set it up for auto pay! You have to go back to the home page and go to an auto pay routine where it requires you to delete again the old credit card and then enter the new card again just as you did before. If your system was more intuitive it would save the client and your customer service staff a lot of time. As a retired IT professional, I would be pleased to discuss this with your IT team. Thank you for your attention to this matter. LRC😎

— cummingslr

★☆☆☆☆ United States · v3.2 · 11 Jun 2026

Bill payment

Multi verification code is awful

— Bubba she

★☆☆☆☆ United States · v3.1 · 7 May 2026

Bad app

Do better. It’s hard to navigate and I have to verify my device every time even if I tell the app to trust it. The nickname feature doesn’t work. The old app used to just tell us when recycling and the next bulk trash was now I have to go through a link ?

— YourPalTrstn

★☆☆☆☆ United States · v3.1 · 6 May 2026

Trash

Trash

— enter nivknsme

My OKC Utilities FAQ

Is My OKC Utilities free?
Yes. The app is free, in all 3 countries it sells in, and it sells nothing inside it.
Does My OKC Utilities have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to My OKC Utilities?
Cox App (4.6 from 663,729 reviews), OG&E (4.8 from 11,139 reviews) and GET Mobile ID (4.7 from 6,077 reviews, premium from $1.99).

My OKC Utilities download

Last updated 3 months ago.

My OKC Utilities sells in 3 countries. It was released 5 years and 11 months ago, on 5 Nov 2020. It holds a 4.7 rating from 14,943 reviews.

Supports 1 language: English.

How much does My OKC Utilities make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full My OKC Utilities analytics Revenue and downloads month by month, all 3 countries split out, and every product's share and trend