Bus Booking- IntrCity SmartBus
Online bus ticket booking app
How much does Bus Booking- IntrCity SmartBus cost?
Prices are current as of 7 Sept 2026.
Bus Booking- IntrCity SmartBus has no in-app products on record in the United States.
10+ alternatives to Bus Booking- IntrCity SmartBus
| Bus Booking- IntrCity SmartBus |   Namma Yatri - Ride Booking App |   AbhiBus Bus Ticket Booking App |   Zoomcar: Car rental for travel |   Yulu - top eBike sharing app |   Quick Ride- Cab Taxi & Carpool |   Long Drive Cars - Car Rental |   Royal Brothers - Bike Rentals |   Tummoc: Bus & Metro Ticketing |   RedTaxi: Cab, Auto, Bike Rides | |
|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.3 | 4.9 | 4.7 | 4.0 | 4.7 | 4.6 | 4.6 | 4.5 | 4.1 | 4.0 |
| Reviews | 30K | 189K | 120K | 68K | 44K | 18K | 12K | 2.4K | 773 | 748 |
| Released | 2020 | 2022 | 2013 | 2014 | 2018 | 2016 | 2023 | 2018 | 2020 | 2016 |
Bus Booking- IntrCity SmartBus reviews
4.3 out of 5, based on 29,724 reviews.
What people like
- Drivers and conductors are very helpful.
- Buses usually arrive on time.
- Prices are affordable and convenient.
What they complain about
- Buses often run very late.
- Customer support is unhelpful and rude.
- Bookings get cancelled without warning.
- Washrooms are often dirty or broken.
goa to mumbai
Good service by Shailesh very helpful nature
Worst Management
Dear Intercity Travels Team, I am writing to raise a serious complaint regarding my booking from Hyderabad to Mumbai. As per the instructions provided, a van picked us up and dropped us at a designated location. Before getting down, we specifically asked the van driver whether we needed to wait there for the Mumbai bus, and he clearly confirmed that the direct Mumbai bus would arrive at the same location. Based on this information, I waited there for the bus. However, when the bus did not arrive, I repeatedly tried contacting the bus captain. I called him nearly 20 times, but he did not answer a single call. After a long delay, he finally called back and informed me that I was at the wrong location and that he would send me the correct location. Trusting his assurance, I continued waiting for the location details. Unfortunately, he neither shared the location nor responded to any further calls. When I finally managed to get in touch again, I was informed that the bus had already left and that nothing could be done except raising a ticket. What was even more disappointing was the captain's behavior during the conversation. Instead of assisting us or acknowledging the communication failure, he spoke in a rude and dismissive manner. He stated, "How much am I supposed to manage alone? There are many people calling me." This response was highly unprofessional and unacceptable. As a passenger, I was simply trying to locate my bus after being dropped at the location your representative had instructed me to wait at. This entire situation occurred solely due to the negligence, poor communication, and lack of support from your staff. Despite making every effort to reach the captain and clarify the boarding location, my calls were ignored, no location was shared, and ultimately I was left behind. I am extremely disappointed with the level of service and the careless attitude displayed by the captain. Because of this mismanagement, I missed my journey despite being present at the location where your representative instructed me to wait. I have attached screenshots of my call records as proof, showing the multiple attempts I made to contact the captain. I request that you thoroughly investigate this matter, review the call logs, and provide an appropriate resolution, including clarification on how such negligence and unprofessional conduct are being addressed. I expect a prompt response and a fair resolution to this issue.
Good service
Except the bus condition rest all is good. Keep up the good work and be consistent.
Not a great experience
The bus came late, washrooms were not clean and of course reached late too. Not worth the price paid for the journey.
Keep your washroom open and not locked
So annoying. I paid for locked washeoom
Great experience
Very convenient and with good features at affordable prices.
Worst experience
2 times bus was cancelled
Good journey
The journey was smooth, bus was clean & in good condition. But the support staff couldn’t help me with exact bus location & other nearby boarding points. It would be easier if we can talk to driver or staff on the bus instead of connecting to customer support each time
Services getting worse
I have been travelling with Intercity for the past 1 year. I always prefer intercity over other buses. But the services are getting poor day by day and this is the 2nd I am disappointed. I was travelling from Jalandhar to Delhi and the tyre was burst in between. The bus driver kept saying that another bus is on its way but even after 4-5 hours there was no bus and my journey was delayed by hours for which I had to book a cab for the same price I booked my bus for. Last time also, they dropped me at gt karnal when my stop was lal quila and I had to book a cab to reach my place. This is unacceptable My journey was delayed and I had to go through inconvenience due to poor management and poor services. No refund was given to me. I had to pay double expenses for a journey.
Travel pune to kudal
Bus service was good. Staff was polite, bus was clean and comfortable. Journey was smooth and on time. Overall, a good experience.
Services and bus quality has been degraded
There are no curtains or sliding doors in the bus nor there is any kind of seat management available
AC & washroom door had problem.
The bus was good but the ac was with cold air it’s winter time should be hot or at normal temperature. Washroom door had some problem it was noisy most of the time.
Spitting in cup holds
People spitting pan and gutka into bottle cup holders. Make sure to clean everything and take people accountable for this
Error on app from user perspective
Hi I am a professional Web & Mobile app Tester, I faced some issue, which is: Once I booked seat with payment done, I unable to view my latest upcoming trip details on “My Trips” page & shows undefined method error notification with accept prompt once accepted it, page crashed as empty…if screenshot of the page crash needed I will share to you. Then after 15 to 30 mins page shows ticket details as expected
0 Star rating for services
I book multi axel bus ,intercity change the bus into a normal bus this is not good.
Reading light not working
As mentioned facility I felt Inconvenience with the switching lights from the crew . I tried switch on the reading lights which was not working and I was sitting under LED . All other services are good 👍. Please rectify the switches.
Bus supposed to reach by 9 am, but expected to reach around 1:30 pm to Pune, very bad experience.
Bus supposed to reach by 9 am, but expected to reach around 1:30 pm to Pune, very bad experience. No prior information about upcoming traffic of Palki, so driver took another nagar route, but there was lot of traffic jam. The bus operator didn’t prepare well for this trip in spite of lot of experience in their business and route Original bus was cancelled and adjusted to another slot bus. The bus also didn’t come on time at boarding point. No breakfast. Onboarded other passengers in the nagar route for extra business which added more delays on reaching Pune.
Overall
Overall experience is good.
Worst bus service
Booked a bus from Belgaum to Bangalore. I had booked lower sleeper seat as my leg is injured. A night before my travel date at 11pm they just cancel my bus without informing me and allocate me an upper seat in some other bus. When I informed them I can climb to upper seat they assure me a seat in another bus and guess what later they say that seat is also not available. But their app still shows that seat is available and allowing me to book it. They are just a big fraud. Customer care is just useless and good for nothing
Multiple pickup and drop off points
Captain was good and the initial checkin was pleasant. Sleeper size wouldn’t fit for anyone above 5’10. I was able to drop off at the point I requested. Thanks to the team and I will travel again.
professional travel experience
Bus right on time at the boarding point, Mr. Ajay guide all the journey procedure before boarding and inform about in Intercity app and benefits of using and how it’s work. and also he show me how to real time track your bus location.
Not good
There was no driver support available. I spent two hours looking around, but I couldn’t find the bus. I also asked another intercity bus driver for help, but he refused to help me.
Bus service and booking experience is very good
Bus I always prefer to use this bus service and like it
Location tracking in IOS App
I recently updated the Intercity app on my iPhone 14, and the live bus tracking feature has stopped working. It was working normally before the update, but now it doesn't work at all. However, it is still working fine on an Android device using the same network and region. This appears to be an iOS-specific issue. Could you please help resolve this?
Services
Excellent
AirPods pro 3 I lost in bus
I’m sasikanth reddy I booked and travelled in intrcity bus on 28-08-2026 from Chennai to Vijayawada I lost my apple AirPods Pro 3 in bus I already raised the issue but I did not get any call from you customer service please find and inform me as soon as possible
Excellent service
Overall Excellent. The best thing is the bus is always on time. The support staff is also very good.
Extremely Shameful and Disgusting Service”
My name is Dilpreet Singh, Bus number is GA03V6655 and I am traveling from Delhi to Jammu. The bus was scheduled to depart from Delhi at or 8:30 pm.However, it is already 10:30 PM and the bus has still not departed. We have now been told that it will take another one hour before the bus leaves. This is extremely disappointing and unacceptable service. The driver is very rude and does not know how to speak to passengers respectfully. The conductor is also very rude and has no proper manners when communicating with passengers. Passengers have their own important schedules and commitments, and their time should be respected. Keeping passengers waiting for several hours without providing a proper explanation is completely unprofessional. This is a very poor and rubbish service. I am extremely disappointed with the way the passengers are being treated. I request the management to please look into this matter seriously and take strict action regarding this irresponsible and unprofessional behavior. Passengers deserve better service, proper communication, and respect.
Travelled from Banglore to Hyderabad
Travelled from banglore to Hyderabad in intercity smartbus and we had left our luggage in bus very patiently driver and conductor helped us to get our luggage back , both driver and conductor very helpful.
Very bad service
Very bad service , the bus got damaged and we face lot of problems When we ask the driverhe said connect with help desk
Bus Booking- IntrCity SmartBus FAQ
- Is Bus Booking- IntrCity SmartBus free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Bus Booking- IntrCity SmartBus have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Bus Booking- IntrCity SmartBus?
- Namma Yatri - Ride Booking App (4.9 from 188,821 reviews), AbhiBus Bus Ticket Booking App (4.7 from 119,866 reviews) and Zoomcar: Car rental for travel (4.0 from 68,355 reviews).
Bus Booking- IntrCity SmartBus download
Last updated 28 days ago.
Bus Booking- IntrCity SmartBus sells in 175 countries. It was released 6 years and 8 months ago, on 10 Jan 2020. It holds a 4.3 rating from 29,724 reviews.
Supports 1 language: English.
How much does Bus Booking- IntrCity SmartBus make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.