SMG Theaters
The easiest way to buy tickets
How much does SMG Theaters cost?
Prices are current as of 10 Sept 2026.
SMG Theaters has no in-app products on record in the United States.
10+ alternatives to SMG Theaters
| SMG Theaters |   Cinemark Theatres |   Main Event Entertainment |   CMX Cinemas |   Cinépolis USA |   RODEOHOUSTON |   My WinStar |   Cosm |   Star Cinema Grill VIP |   NCG Cinemas |   IPIC Theaters | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.9 | 4.9 | 4.7 | 4.8 | 4.5 | 4.9 | 4.3 | 4.9 | 3.3 | 2.3 | 2.7 |
| Reviews | 12K | 871K | 8.4K | 7K | 4.8K | 1.4K | 883 | 127 | 82 | 42 | 9 |
| Released | 2019 | 2011 | 2020 | 2021 | 2013 | 2012 | 2023 | 2024 | 2019 | 2022 | 2022 |
SMG Theaters reviews
4.9 out of 5, based on 12,370 reviews.
What people like
- Food is tasty and service is friendly
- Convenient to order food directly to your seat
- Easy to buy tickets online without lines
- Staff remembers regular customers and treats them well
What they complain about
- Hidden fees make tickets pricier than other apps
- App crashes or blocks checkout frequently
- No Apple Pay option available
- Seats are uncomfortable and look worn out
Personal Experience
So far haven’t had a issue in years. Kids enjoy going there and service always above 85% great
Can’t check out
This app hasn’t worked for me in months. I go through the whole seat selection and checkout process, enter my debit and agree to terms but the purchase button stays grayed out. No prompt with an error comes up telling me what I did wrong, if anything.
Food changes
My wife and I have been coming to this theater since it opened. We feel the food quality has dived but prices are going up. The chicken for the nachos is not edible. While the cheese for the nachos is solid the previous cheese was better and a taste I only got at SMG. The waiters/ waitresses make mistakes a lot. Food comes in separate so I can choose to eat it by itself while I wait for whatever else I order so that way I have it hot or I wait and everything is cold. Last food should always come hot and this only happens maybe 50% of the time. If I’m on happy with it or my server I still gotta tip the max which is not right. You earn your tip.
Service fee!?
I like the app it’s super easy and I like it. But why in the world are you charging me $4.80 to use the app!? That’s ridiculously stupid. A service fee? Seriously? for what??
service
servers are great but the order takes way too long to come even if we just order popcorn and water almost every time we go..we continue to go only bcuz we live nearby but considering going to another theatre is it continues
Fun Family night
Easy to buy tickets online, great seats and food is good! Fun family time !
Can’t change Card Details
The app won’t allow me to remove my past card, and put in new card details for the payment. Can’t buy new tickets if it won’t let me put in a new card. The app needs some work.
Overall good experience
I love going to the movies there. The food is great. The only thing lacking is the customer service. They sometimes fail to follow instructions on the order. Sometimes they fail to bring you silverware or condiments that you ask for. If you ask for anything extra, they’re always slow in coming back to bring it, maybe this is because they already know they are getting a tip.
More expensive than Fandango
Using this app to purchase tickets costs more than buying the same tickets on Fandango.
Theater seats
Sears are wearing it they look awful, makes me not want to sit in them - they don’t look clean, some are worn thru.
THE BOMB EXPERIENCE
All of the servers are super nice and extremely helpful and they know how to make you have a grand old time this is 100% the best movie theater in the world
Rewards Points
The app doesn't let you purchase food or drinks on the application, so it's pretty pointless, and also, for some reason, you can't redeem points as well. They need to fix this.
Love movies
I love this theater. Yes, the seats are worn from cleaning from COVID and yes, if not $6 Tues it’s can get expensive. The staff are great and responsive. Some food choices are delicious.
Fee
the fee is to high
Checkout Bug Fixed, 11/3
I am now able to purchase tickets from the app again! Thank you for fixing the issue that prevented us from checking out!
Booking fees
Charging booking fees to members! Unbelievable.
Good, bad, and improvements.
Chisholm Trail, Fort Worth, Texas, location. Good: Great movie theater. Exceptionally clean, modern. Food is fresh, tasty, fast service. Cheaper ticket prices than any rival around. Good rewards program, discounts. App has movie start and end times, with previews included. Could be improved: I’m 5’9, 125lbs.. and I think the seats could be bigger, recline further. The BAD: When I ordered food, I asked if they got the tip on the card, or if it is shared.. they said shared, so I gave cash. When I got the bill, they added a 18% gratuity charge. So they got tipped twice, would have been nice to know that before!! 18% on $21 of food is about $4, plus the $5 cash, came out to a 45%-ish tip. As good as the food and service was, that’s not right. So now I know, and you too.
3 starts
Toilets are dirty but the food is good
👎🏼👎🏼👎🏼
App never lets me check out.
Do not download app
Worst app ever.
Apple Pay
Why isn’t it available?
It’s ok.
It’s sad that for the online convenience, there is a fee.
Very convenient, but
I really like the convenience of this app. We use it every time we go to the movies. It would be nice if it was easier to switch times when looking at the same movie. If there is a way I haven’t seen, I have to go back to select all the movies then scroll to the one I want every time.
Terrible app
Login issues and terrible customer service
Apple Pay
Please add the ability to pay via Apple Pay.
Option to add food with purchase of tickets is gone
My father and I go to the location in Tyler Texas about once a month and just today I went to try and add our meal with the purchase of our tickets and I didn’t have the option to do so any longer. What’s going on with that? Please respond.
I Love SMG!
I’ve been an avid studio movie grill goer since December of 2021 and have only gone to studio movie grill since! Love the ability to order whatever I want directly to me in the theater whether it be popcorn, a hot meal or ice cream to alcohol, this place has it all.
Buggy app
No Apple Pay built in. No apple sign in. Can’t order food through app. After using auto fill-in, keyboard disappears so can’t actually create an account.
Closest to home
Great concept and the food is good but the seats are not the best. Not comfortable for my 6’2” husband. They also are not as comfortable as some other theaters. We go often bc it’s closest to our home.
$3.00 fee per ticket please stop
$3.00 fee per ticket please stop, I love the app, but you guys really need to consider how to he fee increases the price per ticket.
Missed Opportunities
I cannot comprehend how many missed opportunities there are in this app design. Barebones ticket purchasing interface, no ability to buy food, no ability to even pull up a menu and look at food options beforehand? Your entire business gimmick is built on being “dinner and a show,” so why are you completely shirking your main source of company income by refusing to advertise any of it on your app? And the point system is such a mess… the fact that you can ONLY get points by buying movie tickets (because there are no food purchasing options in-app and you can’t use your account to get points when ordering in person) is absurd. It’s as if you don’t want to be in business as a company. Leaning in to the gamification of rewards experiences is a surefire way to make money and y’all are just leaving it on the table and burning it. Genuinely I’m surprised my local SMG is even still in business given how little it seems the company cares to optimize convenience. I’d say it’s a breath of fresh air in this capitalistic nightmare we live in, but it just makes me forget this theater chain even exists.
Love it
Very convenient just make sure there are no errors or bugs in the app
Smg doesn’t care
They don’t care about the app like they don’t care about their customers
You don’t know what you’re missing! At the studio movie, Grill!
I absolutely love Studio Movie Grill !!! I am so happy with the employees of the studio movie Grill they treat me with respect, and they remember who I am and they’re very kind to me! I love the food! I like to treat myself out on Tuesday nights! Who can not afford to treat yourself out for $6.50! I like to get the food here as well I absolutely love the burgers and french fries! And I always wait to see what the monthly special is going to be or being a repeat, patron! You got a great thing happening here at the studio movie Grill! I wish the best of success for every person who makes a difference at the studio movie Grill! I can’t wait to return for my next movie!
Can’t use Apple Pay
Can’t use Apple Pay
SMG Theaters FAQ
- Is SMG Theaters free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does SMG Theaters have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to SMG Theaters?
- Cinemark Theatres (4.9 from 870,987 reviews), Main Event Entertainment (4.7 from 8,381 reviews) and CMX Cinemas (4.8 from 7,036 reviews).
SMG Theaters download
Last updated 2 years ago.
SMG Theaters sells in 175 countries. It was released 7 years and 1 month ago, on 20 Aug 2019. It holds a 4.9 rating from 12,370 reviews.
Supports 16 languages: English, Basque, Catalan, French, Galician, German, Icelandic, Japanese, Mongolian, Persian, Portuguese, Russian, Chinese, Spanish, Turkish, Vietnamese.
How much does SMG Theaters make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.