Fernwood Fitness



How much does Fernwood Fitness cost?
Prices are current as of 11 Sept 2026.
Fernwood Fitness has no in-app products on record in the United States.
10+ alternatives to Fernwood Fitness
![]() | ![]() | ![]() | ![]() | |||||
|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.7 | 4.9 | 4.5 | 4.9 | 4.6 | 2.9 | 3.8 |
| Reviews | 15K | 24K | 22K | 4.6K | 3K | 903 | 97 | 84 |
| Released | 2019 | 2016 | 2020 | 2016 | 2023 | 2023 | 2012 | 2016 |
| Monthly price | — | $24.99 | $18.99 | — | — | — | — | — |
| 3-month price | — | $64.99 | — | — | — | — | — | — |
| Annual price | — | $254.99 | $149.99 | — | — | — | — | — |
| One-time price | — | $79.99 | $49.99 | — | — | — | — | — |
The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.
Fernwood Fitness reviews
4.7 out of 5, based on 14,644 reviews.
What people like
- Staff are friendly and welcoming
- Gym atmosphere feels secure and supportive
- Facilities are clean and well-equipped
- Helpful for weight loss goals
What they complain about
- App is painfully slow and buggy
- Booking classes takes too many clicks
- Removed useful features from the old app
- Login issues and frequent unexpected logouts
Glad I’m Back
Can’t believe I waited this long. Glad I’m back at my local gym. Loving the classes🎉
Terrible app!
This app is awful. I keep getting the “try again” message, and booking times loaded are always incorrect. Very frustrating!
Love the gym but really don’t like their new app
The group class booking system is so weird and annoying now. Why would you try to fix what wasn’t broken? I don’t like the weird text list of booked classes. I want to see them on the timetable like before where it’s easy to see them and tell them apart. Especially now I need glasses and have to squint to read the tiny text that’s all mushed together. I’m younger than many of the members at the gym so I doubt I’m the only one squinting and struggling to read it. You need to make this more user friendly especially as there are a lot of older members. I don’t like using this app now. Had no problem with it before the update which also kicked me out and made me have to get my password reset because I then suddenly couldn’t login using the same login info I had been using for years…
Don’t like it
Sorry but don’t like this as much as the older design. There’s not enough detail on the class booking info. Eg: beginner class, intermediate, advanced etc.
Best Gym
Lindy and the staff are amazing and so understanding. They have worked hard to create such a friendly and welcoming atmosphere
It’s very bad
There’s issues with accessing the app. It’s hard to login it says wrong password and you try again and put the password and it allows u into the app and then logs you out and you can’t log in since it says wrong password again.
Issues with login
ALWAYS says my login details are wrong. Instead of clicking the normal login, I have to pretend to sign up each time I use the app. So annoying!
Slow
This app is painfully slow.
About women
Thank you for accommodating my request for the best deal in joining . Outstanding sense of warmth and welcome . Your excellent communication skills won me . You made joining so immediate and easy . You gave a sense of belonging . Thank you for making it affordable . Go fernwood Ascotvale. Great teamwork !
App Not Functional and It Has Lots of Issues
The app doesn’t work when trying to use the booking session and most of the time doesn’t have the correct cut of time set up. Love the gym but the app is terrible.
Preferred the old one
Bring back the previous app
Wait list
I don’t mind this new version but would love to know what number I am on the waitlist when I get on so I can keep an eye on whether to be at the gym or not. Thank you!
Hypoxi
Love love love what hypoxi is doing for me losing weight and feeling great about myself.
Love the gym, HATE the app
This is not a review of the gym itself, I absolutely love my Fernwood gym! This review is purely about the app which is really poor. Strangely, my previous review seems to have been deleted which is disappointing, as I was simply pointing out genuine issues that exist. While I acknowledge that there have been some improvements, like finally being able to see the full timetable on one screen, many problems remain. The user experience is seriously lacking. It doesn’t feel like someone with UX design experience was involved in creating this app. It’s incredibly slow and not due to internet issues. Booking a class takes far too long, with noticeable delays on every screen. Even after pressing “book,” you still have to wait several seconds for the tick to appear confirming your spot. A frustrating change is the removal of automated calendar integration. This used to work perfectly, and now I have to manually add each class to my calendar, and again wait several seconds for this work. This step feels really clunky. You can no longer see your position on the waitlist, which was another useful feature in the old app. If I’m first on the list, I’ll likely attend and hope for a spot, but if I’m third or fourth, I’ll make other plans. That small feature made a big difference. Another feature that’s gone is the ability to set reminders to book classes each week. Now even though the full calendar view shows a “Book” button, it doesn’t allow you to book more than a week in advance. The only way for you to figure this out is to click into every screen to get to the book button for it to then tell you can’t book. This is a great example of “if it’s not broken, don’t fix it.” The previous version had issues, but it was far more functional. It feels like little thought has gone into what your end users actually need from a fitness app. Overall, this app is still far from what Fernwood members deserve. It’s a poor user experience that makes engaging with the gym more difficult, not easier. I really hope Fernwood continues to invest in improving this and takes into account the feedback from its members.
Some improvements but usability is really lacking
I don’t wish to leave a bad review as the new app looks great, but it’s just really lacking in functionality for someone who books a variety of exercises each week. Please bring back the UI where all exercises class types were in a single display - having to jump back and forth into the various screens (ie. Reformer, then fit30, then group fitness) is frustrating and makes it quite difficult to plan out your fitness goals for the week. Also, please bring back the ability to set reminders for future bookings. Having to manually add to your calendar is not great either, I can see myself missing classes due to this. On the positive, seeing a full 8 days (ie, Monday to next Monday) is a helpful improvement. And again, the app does look great.
Reminders: Not enough time to cancel
Reminders on the app are set to exactly one hour before the class begins. This is not enough time to then cancel the class if you can’t make it because you can only cancel a class if it’s before the hour. Reminders should be set a bit earlier to give enough time to cancel. Also new app needs improvement. I shouldn’t have to manually add my class to my calendar and I should also be able to see who is booked into each class like the previous app.
Great Culture
Woman supporting woman in a space where you feel secure and seen.
Behaviour bad
Staff behaviour I don’t like jt . They always sitting the chair . Like gossip.when i call them they coming late. I am a new member but there behaviour very rude..
App upgrade is a fail
The old app worked fine. New version is clunky & logs out all the time. Pls fix!
Inefficient and buggy
With the recent update the user experience is not very efficient. Tom may clicks to get booking and calendar update. Prefer an option to view all clases on the day and book multiples on the one page. There also no longer the option to follow a class which helps in pre- planning.
Great, friendly and helpful staff and clients
I walked into a complete new and very much improved gym last night for the first time in 18 years since I was a last a member of Fernwood gyms in Ferntree Gully. I was immediately seen and Rose was extremely friendly, caring, patient towards m and understanding and supportive of my weight loss, improved health, fitness and strength goals. I felt excited snd also calm as I was been well looked after and I am very happy to have joined the gym yesterday and completed my first workout. The facility manager and hypoxi coach were also fantastic, encouraging and extremely efficient and helped me in fulfilling my needs and goals and also worked hard to get me the best deals possible. The women who I met in the gym were lovely and friendly and I look forward to seeing them again snd making my gym experience that much more enjoyable and rewarding. Thank you all so very much, a pleased and grateful new gym member, Magdeline Avramidis xx
Worst app update in the history of apps
This has to be one of the worst app updates ever to have been considered - it looks like very little UX was considered. It’s clunky, takes way to many clicks to book a class and no health data has been migrated from the previous app. It lags, I feel like we’ve gone into dial up on a smartphone. They’ve eliminated the auto add to calendar once you book a class so it’s another button to push on an app that already lags. This is an externally frustrating app to use and even makes me consider calling the club to book over the telephone rather than suffer through the app.
Club still five star - app 2 stars
Don’t like the functionality of the new update having to go in to see what is on each day is annoying - liked it better before - seeing the details of what was running each on day’s timetable.
Fernwood Fitness is my dream gym
The staff are very nice and helpful and I feel so happy and confident. It is my favourite place!
App issues
Since the app has been updated the usage is quite bad. I can’t even open my app some days, which means I can’t book or cancel classes. This is super disappointing when you’re paying money for a service and you can’t as intended. My current app just shuts itself down whenever I try to open it. I’ve tried resetting my phone and that doesn’t work, I also can’t update the app or troubleshoot at all. I’ll just have to wait until it is fixed. The app was fine how it was before and worked perfectly. Understanding issues come with change, especially system and app changes. However there is no informations or comms on what to do, when it’s being fixed and what to expect.
Useless app
So many glitches. When I first joined, you could view machines and how to use them which I found really useful considering some machines do not have a description. Now it's disappeared which is annoying. I don't use the app now.
THE OLD APP WAS SO MUCH EASIER AND CLEARER
THE OLD APP WAS SO MUCH EASIER AND CLEARER, EVERYONE I KNOW HAS COMPLAINED ABOUT YOUR NEW APP. I DO NOT UNDERSTAND WHY DID YOU HAVE TO CHANGE IT COMPLETELY. IMPROVEMENTS ARE GOOD BUT NOT WHEN YOU COMPLICATE IT. PLEASE BRING THE OLD APP BACK AT LEAST 40 OF YOUR MEMBERS THAT I PERSONALLY KNOW HATE IT, SO I WOULD THINK EVERYONE ELSE FEELS EXACT THE SAME!
Boutique gym
Fernwood gym in Annandale is a wonderful boutique gym with great facilities and passionate instructors ❤️
New Fernwood app is terrible
Too many glitches eg. If you accidentally book two classes, you can’t cancel. Unlike the old app, you cannot see what position you are on the waitlist.
It’s ok
The app itself of great. But it was a lot better when it had the work outs linked too it.
Horrendous update
The new app is terrible. Glitchy and often unusable. Got rid of key features like being able to set reminders to book classes, and being able to see where you are on the waitlist. Slow, buggy as hell. No apparent improvements since it was released despite widespread discontent here in the reviews and on my gym’s Facebook group. Honestly at the point of looking at other gyms - I almost exclusively do classes, and if you make it this painful to manage my bookings then I’d rather go elsewhere.
Fernwood Fitness FAQ
- Is Fernwood Fitness free?
- Yes. The app is free, in all 174 countries it sells in, and it sells nothing inside it.
- Does Fernwood Fitness have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Fernwood Fitness?
- Ausmed (4.7 from 23,550 reviews, premium from $24.99), Move With Us (4.9 from 22,337 reviews, premium from $18.99) and Steptember (4.5 from 4,641 reviews).
Fernwood Fitness download
Last updated 29 days ago.
Fernwood Fitness sells in 174 countries. It was released 7 years and 2 months ago, on 7 Aug 2019. It holds a 4.7 rating from 14,644 reviews.
Supports 9 languages: English, Arabic, French, German, Indonesian, Italian, Norwegian Bokmål, Spanish, Thai.
How much does Fernwood Fitness make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.


