Mercedes-Benz (USA/CA)
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Mercedes-Benz (USA/CA)

Manage your vehicle with ease.

Mercedes-Benz USA, LLC

How much does Mercedes-Benz (USA/CA) cost?

Prices are current as of 7 Sept 2026.

Mercedes-Benz (USA/CA) has no in-app products on record in the United States.

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Rating / 54.94.84.74.84.74.64.54.74.84.32.1
Reviews357K351K225K175K106K25K24K14K7.2K3.5K355
Released20182019201220102011201920162021201420152013

Mercedes-Benz (USA/CA) reviews

4.9 out of 5, based on 357,061 reviews.

What people like

  • Helpful alerts if car is unlocked
  • Easy to start car remotely
  • Good pre-entry climate control feature

What they complain about

  • You have to pay for basic features
  • Cannot control temperature or windows remotely
  • App crashes and logs you out often
★★★★★ United States · v3.69.0 · 5 Sept 2026

Best car and app

♥️

— Bell Santos

★☆☆☆☆ Canada · v3.69.0 · 5 Sept 2026

Unable to log in!

Since the upgrade, I've been unable to log in and am stuck on a 400 or 404 error page! Please maintain your system as soon as possible, otherwise it will be extremely disappointing for those who have paid to use the app!

— 好软件要支持

★★★★☆ United States · v3.69.0 · 4 Sept 2026

Handy

I think it’s very handy to have this app. My hands were full and I didn’t have my keys nearby and it sent me a reminder asking if I would like to lock the doors. I would like to use the app more and will plan on it.

— sueda5

★★☆☆☆ United States · v3.69.0 · 24 Aug 2026

Do Better Mercedes

For the luxury car experience, this brand wants to deliver this app greatly falls short. From the app, I can see that my windows are open however when it starts to rain, I have to go out and manually close them. Why? Why can’t I just control it from the app? The climate I live in is cold in the morning and hot in the afternoon. Why can’t I adjust the internal temperature control of the vehicle when I auto started it from the app? These are luxury car experiences that would be made so much better if they can be controlled from my phone without having to go and adjust it. The billing is also extremely inconvenient. Other major car brands do not charge for basic features such as auto start. But Mercedes wants to charge me a subscription to be able to start my car from my phone. In addition, we own three Mercedes across two different states and if I do not use the exact billing information from the state, I bought the Mercedes in the sale will not process for the subscription to the app. Multiple calls to customer service didn’t even know what was going on. I had to call the actual dealership and take the vehicle in, which was extremely inconvenient, to figure out why the app would not take my money to buy the stupid subscription. Do better, Mercedes. You’re marketing a luxury vehicle brand delivering a less than mediocre experience from this app.

— Team Rise

★★★☆☆ United States · v3.69.0 · 3 Sept 2026

Lights

You need to have in the app when the lights are left on

— Horse Country Girl

★★★★★ United States · v3.69.0 · 5 Sept 2026

MB Fan # 1

Most advanced reliable vehicle ever

— Cbano43

★☆☆☆☆ United States · v3.69.0 · 1 Sept 2026

Can’t get help for my vehicle location issue.

I pay for digital extras and have an issue where the vehicle location doesn’t work correctly. The location on the map never matches where the car currently is, only the place it was just prior. I’ve contacted support and they claim they’ve escalated to tier 2 support, but nothing has happened, no one has followed up, and I’m paying for a service that I’m not getting. I’d expect better from Mercedes.

— Tippytag

★★★★☆ United States · v3.69.0 · 3 Sept 2026

Remote lock should be included

Great app. Lots of good features including pre-entry climate control. Would be nice to have remote lock/unlock included without having to pay subscription fee. Also the maximum charge on my car battery keeps resetting to 100% no matter how many times i change it to 80%

— Rromi2

★★☆☆☆ United States · v3.69.0 · 23 Aug 2026

Unlock my car

The last updated remove the unlocked button

— momo-22*

★★★☆☆ United States · v3.69.0 · 2 Sept 2026

It lagged and loading up sometimes

It need to catchup with self driving pick up in parking like summons…

— vitqay

★★★★★ United States · v3.69.0 · 5 Sept 2026

What’s not like!!!

Makes life simple…

— Theron01

★☆☆☆☆ United States · v3.69.0 · 28 Aug 2026

Worst travel companion ever

Bought a GLC and discovered this app is geo fenced to USA. I use GLCs where ever I travel. I have a consistent vehicle and even LHD RHD is nice to be in a consistent experience. BUT the app is geofenced. USA ONLY. SO WHERE EVER I GO NOW IT FAILS. For a GLOBAL leader of vehicles selling a premium travel product to not have travelers front of mind is beyond imagination.

— Sean_Wong

★★★★☆ United States · v3.69.0 · 3 Sept 2026

Love it, but …

I love my car and the app, but wish I could open the trunk with the app, too.

— SLN2579

★★☆☆☆ United States · v3.69.0 · 22 Aug 2026

Limited Controls

Why are the controls available on the touchscreen not available in this app. Mercedes is supposed to be a luxury brand. Sad that this app has less functionality than other vehicles at a much lower price point.

— GonzoJoe

★★★☆☆ United States · v3.69.0 · 31 Aug 2026

Owner

Poor graphics. Not easily readable. Functions too many levels deep. Things like remote unlocking should not be an extra charge.

— Fast Sprocket

★★★★★ United States · v3.69.0 · 4 Sept 2026

Mercedes

Perfect

— Alfamirag1969

★☆☆☆☆ United States · v3.69.0 · 22 Aug 2026

Clunky limited features

Mercedes-Benz is supposed to be a name that is associated with quality reliability and good engineering. This app does not meet that expectation in any way. It has very limited capabilities and it is very very clunky. Request for Support have I could not be less impressed with my experience.

— Mr. Flush

★★★★☆ United States · v3.69.0 · 31 Aug 2026

Great app, but….

I wish I could change the settings of the ac/ heat from the app after I start my car

— Justjayharvo

★★☆☆☆ Canada · v3.69.0 · 16 Aug 2026

Doesn’t stay logged on

The app keeps logging you out every 30 days. I can no longer rely on critical app notifications such as having forgotten to lock the car.

— B. Haf

★★★☆☆ United States · v3.69.0 · 30 Aug 2026

Buggy and Slow

I have been having problems with the charging pauses getting changed from how I have them set 4-9 PM to midnight-midnight so then when I plug in the car it won’t charge unless I reset it. Dealership updated car software and issue is still happening. Also sending commands can be a little slow.

— 100000990842577322

★★★★★ United States · v3.69.0 · 4 Sept 2026

Merc Madness

They call me AMGino for a reason

— HItalian

★☆☆☆☆ United States · v3.69.0 · 20 Aug 2026

Terrible Lock and unlock feature

I have had multiple failed instances of using the lock and unlock feature. Actually the lock works every time, the unlock does not- which is the bigger issue. Customer service can’t fix, logging out and deleting and reinstalling the app doesn’t work. This is a major issue- This feature is not to be trusted and has costed me much time and money going home and back with a spare key.

— iliACEili

★★★★☆ United States · v3.69.0 · 29 Aug 2026

Value

Would be nice to be able to adjust temperature from app once the car is started

— Mycobacterium tuberculosis

★★☆☆☆ Canada · v3.65.1 · 24 Apr 2026

Missed The Mark

The app completely crashed on me and wouldn’t load, despite having a brand new iPhone. I’m on my second Mercedes and it seems like every annual update keeps dropping features that I frequently use and love (ie. valet mode and color changing lighting). If you’re going to make me pay for features, at least make them worth it, make them consistently accessible, and fix the bugs.

— Reviewer18574

★★★☆☆ Canada · v3.69.0 · 26 Aug 2026

App is missing a lot of

It is a little disappointing when you pay quite a premium for a Mercedes, and the app itself will not allow you to access features that a Hyundai or a Ford can do. I am unable to disable my rear hatch from hitting me in the head if I walk too closely to the rear sensor, I cannot turn the air conditioning on to cool my car down with remote start, I cannot lower the windows or raise the windows remotely. Interestingly enough, other parts of the world have some of these features enabled. From reading online, there are a tremendous amount of people getting hit in the head by hatches that are closing from the auto foot sensor, honestly a lawsuit should be formulated over this foolish and dangerous feature that cannot be disabled. I would support that worldwide wagon lawsuit.

— Roz-11

★★★★★ United States · v3.69.0 · 4 Sept 2026

Loving the drive

AMG is the way to go

— Chris Polo Barnes

★☆☆☆☆ Canada · v3.69.0 · 11 Aug 2026

I don't want your charging

I don't want to setup digital extra for charging, get it off my app, so annoying.

— jamieownsu

★★★★☆ United States · v3.69.0 · 28 Aug 2026

Good but $?

Nice features but a bit pricey just to keep an App active. While it benefits the owner it also benefits Mercedes with the data it collects. Seems like it sould be closer to complimentary or at least for minimal profit.

— AMG 43 *

★★★☆☆ United States · v3.69.0 · 23 Aug 2026

Mercedes app

You cannot control your cars temperature with the app, so if you didn’t leave it running at full air conditioning, it does not help you get your car cooled off in the summer. Or full heat to heat it up in the winter. It also only stays on for about nine minutes, so it certainly will not cool your car off in that amount of time, if you did not leave it running full blast. Also, after the first two years, you have to pay to use the app… Which seems a little bit ridiculous to me, since I’m taking my car in for service at the dealership. Also - I can only start remotely twice - I use it to leave my dog in the car when we go places, and sometimes I could use another restart

— Cat42778

★★★★★ United States · v3.69.0 · 3 Sept 2026

Great

Easy work

— Farik Miami

★☆☆☆☆ Canada · v3.68.0 · 29 Jul 2026

App is fine but Mercedes is greedy

The app works welll but it has some limitations. Like heating the seats, or control the air conditioner. The paying model sucks though, it’s greedy to charge 250CAD per year to have to use the functions like turn on the car or lock and unlock the car. This is ridiculous….

— Vinicius Bolelli

★★★★☆ United States · v3.69.0 · 24 Aug 2026

Love the app

I love the Mercedes me app. Can you please Add valet protect again ? Thank you :)

— Jan Momof2

★★★☆☆ United States · v3.69.0 · 23 Aug 2026

Solid App Overall

Overall, I love the new features and functionality. However, I’d love it if Mercedes released a Pet Mode for EVs or allowed us to leave the climate control on from the app longer. Additionally, it would be an excellent addition to be able to drive the car using the app only.

— Matthew0608

★★★★★ United States · v3.69.0 · 3 Sept 2026

I’m happy

I am very much pleased with the app. I have not had any issues and I’m very excited to discover new ways and new things that are in my new car Mercedes.

— BluJay804

★☆☆☆☆ Canada · v3.68.0 · 28 Jul 2026

Charging

Each time i have to adjust the charging limit from 100 to 80 and even after that the setting goes back to 100 - i repeat this 2 times atleast every time i chsrge abd yet it might charge to 100. I think its an app glitch

— samanalsadvala

★★★★☆ United States · v3.69.0 · 20 Aug 2026

Eqb300

Needs more control i.e. windows open and close, etc, full auto drive.

— ;4)(

★★★☆☆ United States · v3.69.0 · 22 Aug 2026

Why does the auto start feature shut the car off when I open the door ?

Should stay on when I open my door

— Johnny Bag'f Donuts

★★★★★ United States · v3.69.0 · 28 Aug 2026

MB App

The app is super helpful, especially with how easily I get sidetracked and alerts you in minutes if it is unlocked. Also, since I don’t drive everyday (work at home) I can start it remotely to keep the battery charged.

— jdhaselden

★☆☆☆☆ Canada · v3.67.0 · 1 Jul 2026

Missing apps

Windows and locking car app are basic. Add them please

— FYI ju

★★★★☆ United States · v3.69.0 · 19 Aug 2026

Windows

Would love to see if the windows are down that disables the ability to start the car - the functionality to close them, like locking the doors , and then the ability to start the car

— LorrieSue

★★★☆☆ United States · v3.69.0 · 19 Aug 2026

Could be better

What would make this app great? Being able to control the temperature in my car using my remote access. Can’t make it warm inside in the winter or cold inside in the summer.

— CMatthews 100

★★★★★ United States · v3.69.0 · 28 Aug 2026

The Mercedes C class

Wicked Pissa

— Sean is the balls

★☆☆☆☆ Canada · v3.67.0 · 29 Jun 2026

Bad update.

Why did you change the app to something worse. Now when you go to start your vehicle you have to stair at your phone and wait for it to connect before you can ask it to start the car. Before you just told the app to start the car and it would take the time to communicate with the vehicle on its own with out you having to stare at it. Poor update

— Mathew freeborn

★★★★☆ Canada · v3.68.0 · 1 Aug 2026

EV charging app

Great app with lots of useful features. It’s missing a timed charging feature though - currently you can not program the charge eg between 11pm and 4am. That’s a shame for a company like Mercedes! Pls add this feature for when the car get charged at à charger that can not be programmed either

— Swicalime

★★★☆☆ Canada · v3.68.0 · 5 Aug 2026

Borne

Ne peut pas débrancher le câble de recharge

— snowridercd

Mercedes-Benz (USA/CA) FAQ

Is Mercedes-Benz (USA/CA) free?
Yes. The app is free, in all 2 countries it sells in, and it sells nothing inside it.
Does Mercedes-Benz (USA/CA) have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Mercedes-Benz (USA/CA)?
Lexus (4.8 from 350,893 reviews), Tesla (4.7 from 225,412 reviews) and myCadillac (4.8 from 175,252 reviews).

Mercedes-Benz (USA/CA) download

Last updated 1 month ago.

Mercedes-Benz (USA/CA) sells in 2 countries. It was released 8 years and 1 month ago, on 14 Aug 2018. It holds a 4.9 rating from 357,061 reviews.

Supports 38 languages: English, Albanian, Arabic, Bosnian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese.

How much does Mercedes-Benz (USA/CA) make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 70K
Open the full Mercedes-Benz (USA/CA) analytics Revenue and downloads month by month, all 2 countries split out, and every product's share and trend