ING Banking







How much does ING Banking cost?
Prices are current as of 12 Sept 2026.
ING Banking has no in-app products on record in the United States.
10+ alternatives to ING Banking
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|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.6 | 4.7 | 4.7 | 4.6 | 4.6 | 4.5 | 4.7 | 4.6 |
| Reviews | 97K | 753K | 734K | 414K | 290K | 49K | 33K | 14K | 8.6K |
| Released | 2019 | 2011 | 2017 | 2012 | 2011 | 2015 | 2014 | 2013 | 2015 |
| Annual price | â | â | â | â | $0.99 | â | â | â | â |
The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.
ING Banking reviews
4.7 out of 5, based on 97,117 reviews.
What people like
- Interface is clean and very easy to use
- Checking balances and making transfers is quick
- Longtime customers are happy with the service
What they complain about
- New version lacks features from the old app
- App crashes or fails to load accounts often
- Customer support is slow and unhelpful
Excellent
Very pleased for the service through out.
Not happy at all
Since the first day when I open my account, the app never work. The card and the car reader not connect to the app ! The only thing I will do is close this account I opened 3 days ago. Because is useless and frustrating. One positive point the card e car reader come to my address in 3 days.
Facile et pratique
Instinctive et pratique
Ondermaatse service
App werk vaak niet wanneer je een QR wil scannen om te betalen of wanneer je een betaalverzoek wil aanmaken. Erg lastig dat je hier niet op kan rekenen wanneer het erop aankomt. Ik heb dit probleem al opgenomen met ING maar zij trekken zich dit niet aan.
Good! but the path for improving is still long
As an user i have assisted to the efforts of the developer team to improve upon the original app. The result reached is good and sufficient for a day by day management. The path is however still long to compete with other apps like Revolut. Donât give up, developer team!
Excellent banking app
Very efficient and easy to use
App okay terrible customer service
The app better work for you because youâre not going to get any other customer service⊠One of the appâs functionalities doesnât work for me and itâs impossible to find a solution: they take days to reply on the chat only to direct me to their phone line, and on the phone they told me book an appointment with a bank only to tell me appointments must be booked on the app, which also doesnât workâŠ
Je recommande
Lâutilisation est agrĂ©able la recherche est facile
Changement de téléphone
Jâarrive pas Ă changer mon compte de mon ancien tĂ©lĂ©phone Ă mon nouveau tĂ©lĂ©phone
Bug
Depuis la mise Ă jour, il y a bug lorsque jâouvre un document dans mon fichier iPhone lâapplication ouvre lâapplication ING
Facile Ă utiliser
Facile Ă consulter les soldes et Ă faire les virements.
Worst banking institution ever⊠simply a shame.
Worst user experience in the history of banking - im closing my account and I would rather stab myself in the eye rather to have anything to do with this scam institution⊠6 months trying to close my account from outside the country - simply impossible - lazy employee - impossible user flow. I dare you to try to get an appointment.
Virement
Parfait
Ewald
Het is oke en het blijft oke!
Modules dâapplication
Lâapplication devrait permettre Ă lâutilisateur de personnaliser lâordre dâaffichage vertical des modules affichĂ©s sur lâonglet Aperçu. Lâapplication devrait permettre Ă lâutilisateur de masquer / afficher les modules de lâonglet Aperçu Ă volontĂ© selon les nĂ©cessitĂ©s du moment.
Branch service
The level of service delivered today at the ING branch, Schuman, was exceptionally good. Congratulations.
Not working
Not working, unpredictable and mirrors a general decline in INGâs level of customer service, that used to be good. So not only is the app poor - or at the moment, not working at all, my local branches have closed. As a business customer I have a dedicated GSM for someone in the bank who has literally never answered a call, has never responded to a message left. The call centre tell you they have resolved a problem, but the changes will be made in 24 hours - and sometimes when you logon the following day the same problem has not been fixed. A-BYS-MAL.
Mis jaaropgave
Belgische app is identiek aan Nederlandse app maar in Nederlandse app kan ik eenvoudig jaaropgave voor belastingdienst downloaden In Belgie is dat weer lastig
New Address
I have been unable to correct my the system with my new address. ING makes it impossible! Find an easier back to deal with.
ProblĂšme de connexion
Il ne reconnaĂźt pas ma tĂȘte et donc aprĂšs il enlĂšve mon compte et quand jâessaye de la refaire sa big sa me dit tâattendre et puis un problĂšme et survenu sa commence Ă me saoule
Good bank
Have been with this bank for 20+ years, I think that says it all !!
No App Support and Technical Error
Unable to login due to technical error. App support in Apple Store lands on 404 page. Hopefully the dev team can resolve this soon as the old app is being decommissioned in 6 days.
2025.9.2 won't open on IOS 18.5.
Hi ING Team! Latest ING update (2025.9.2) won't open on IOS 18.5. All was working good before 2025.9.2
Wero
Votre application est rempli de bugs. Wero est censĂ©e ĂȘtre disponible, sois disant câest actif automatiquement pour les personnes majeurs mais rien ne fonctionne depuis votre mise Ă jour. Faire un virement classique dâun compte Ă un autre avec Wero nâest mĂȘme pas possible vu quâil nây a pas dâoption qui le permet. Il est censĂ©e remplacer Payconiq, cependant ce dernier est toujours disponible Ă travers lâapplication que ce soit pour payer ou Ă travers les logos. Quand allez-vous enfin rĂ©gler cela ?
Mme
Excellente! Jây trouve tout rapidement! Merci!
Habib
Iâm so happy thanks so much
Bad but no other option.
New app is worse, less functional and requires more updates to stay working. Very bad all-round. very much considering changing banks just because of this.
Enregistrement des destinataires
Jâhabite en France et je nâarrive pas Ă enregistrer les destinataires dans lâapplication Ing ?
Ing app to be avoided at all costs
Sorry but 2 days trying to confirm my personal details which have not changed since July 1 2019 istoo much I felt compelled totry to chat via an sp ss promised it would be easy!! Ha ha No ! technical errors each time i tryto confirm my id with the card reader Pf tty try agIn Not the best-confidence in your technology
Contacten gebruik
Het opslaan van gebruikte declaraties is een moeizaam onduidelijk proces en gaat bijna altijd fout Grt. Toin
One of the best Banking Apps available!
ING app is so easy to use anywhere. Itâs seamless and quick. Banking at your fingertips.
Disaster
Doesnât work. Despite several attempts and updates over a two week period I still cannot access my account through the app. It sends a message that something has gone wrong. This has caused me significant problems as I can now only access my account through my laptop. PLEASE SCRAP THIS APP AND RETURN TO THE PREVIOUS ONE WHICH WAS GREAT. Otherwise please help me....!
Down grading via previous app
I am sooo upset with the new app. There most have been a big moneysaving. For ING to move to this app. So much less functionality. Also I found zoomit in the meantime, no overview of development bankaccounts anymore, no view on pending transactions, ⊠Is there any way to keep the old app? This is really a step back! Got in the meantime a bit more familiar with it. Still anoid about some missing features like the possibility to see the saldo of all credit cards linked to this account
Manque de graphique
Lâapplication est globalement bien mais souffre dâun retard par rapport Ă la concurrence pour ce qui est des graphiques des comptes. Câest pas un ajout trĂšs difficile Ă mettre en place et ferait une rĂ©elle diffĂ©rence !
Guichet
Bonjour, est-ce normal de prendre systématiquement un rendez-vous pour un renseignement ?
Client Stockel
TrĂšs bonne et trĂšs utile
Where is the iPad compatibility?
Claimed compatible with iPad, well if you want a phone app scaled up it can work - but the old app was a proper iPad version. This is a downgrade I will now delete it as a waste of space. The old app was removed from use before this one is ready for customers. Come on ING, you used to be ahead of the game - now itâs heading rapidly backwards.
Omschrijving
Prima app maar de omschrijving van een afschrijving laat soms te wensen over en kan men niet zien waar de betaling betrekking op heeft.
Zoekfunctie
De zoekfunctie is veel te beperkt. Er zijn geen filters mogelijk bv voor bedrag âvan .. tot..â
Kaart scannen lukt niet
Voor het aanmelden moet je je kart scannen Ăłf zelf het nummer invoeren. De scan doet er eeuwen over. En het nummer kun je niet zelf invoeren omdat het toetsenbord alleen nummers bevat en mijn kaartnummer ook cijfers bevat. Beetje onhandig dusâŠ.
Wanda
Super Friendly Use App
no English version!!
I was forced to move to this socalled new version but it does not have English version. The is a setting where it appears you can choose language, and there is an option for English. However, no matter how many times I chose it, the app is still in French. It is so much worse than the former app.
Previous app much better than this one
This app is just terrible. Not easy to use and less features than the previous one. I donât understand why we had to migrate to this app when the other was perfect. Unfortunately, this is a downgrade.
Instabiel
De app loopt regelmatig vast, vooral betalen met QR code lukt regelmatig niet. Rekening info wordt traag bijgewerkt. Ben verhuisd vanuit NL naar BE en dit is echt een flinke stap achteruit qua digitaal bankieren.
Terrible
Very bad app, the previous one was ok, so why change it? I can no longer use Zoom payments on this app, and it comes up with an error message when I try to do an international payment. Often it doesnât even work. So bad....
Great app
This application is so easy tu use and straightforward. Love it
Previous app much better
Terrible. Original app was much better
A joke
They « updated the app » and to download the new one you need the outdated card readers... which left me the whole day with NO way of accessing my online account our making the ne essaye transfers I needed that day- if they are using so called new technology I would assume they would have used it for the downloading of new app and facilitated the transfer for clients. The new app has nothing worth all this trouble, just looks different, the previous app was so much more user friendly, efficient, and practical. Big shame, the ONLY positive thing about ING was the previous mobile app which was very convenient but now I am thinking to change banks as there is nothing worth staying with them.
Savage ratings mostly justified
Add the forced updates and you have a recipe for a representation of how heinously backward high street banking has become. Save your money and sanity and go with sobering rooted in the 21st century like Wise (formerly TransferWise)
Not working!
Logged into my account easily but it is not showing my accounts. It just says âsomething went wrong. Please try again laterâ. Please sort this out.
ING Banking FAQ
- Is ING Banking free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does ING Banking have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to ING Banking?
- ING Netherlands (4.6 from 752,955 reviews), ING Deutschland (4.7 from 733,846 reviews) and Belfius Mobile (4.7 from 413,750 reviews).
ING Banking download
Last updated 28 days ago.
ING Banking sells in 175 countries. It was released 6 years and 9 months ago, on 9 Dec 2019. It holds a 4.7 rating from 97,117 reviews.
Supports 4 languages: English, Dutch, French, German.
How much does ING Banking make?
Third-party estimates for the last 30 days, worldwide â not the store's own figures, which Apple publishes for nobody.







