ING Banking
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ING Banking

ING BELGIUM

How much does ING Banking cost?

Prices are current as of 12 Sept 2026.

ING Banking has no in-app products on record in the United States.

10+ alternatives to ING Banking

ING BankingING NetherlandsING DeutschlandBelfius MobileKBC MobileBeobank MobileArgenta BelgiumHello bank! BelgiumMonizze
Rating / 54.74.64.74.74.64.64.54.74.6
Reviews97K753K734K414K290K49K33K14K8.6K
Released201920112017201220112015201420132015
Annual price————$0.99————

The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.

ING Banking reviews

4.7 out of 5, based on 97,117 reviews.

What people like

  • Interface is clean and very easy to use
  • Checking balances and making transfers is quick
  • Longtime customers are happy with the service

What they complain about

  • New version lacks features from the old app
  • App crashes or fails to load accounts often
  • Customer support is slow and unhelpful
★★★★★ United Kingdom · v2026.8.0 · 9 May 2026

Excellent

Very pleased for the service through out.

— Tazul IDC

★☆☆☆☆ United Kingdom · v2024.241108.2 · 19 Nov 2024

Not happy at all

Since the first day when I open my account, the app never work. The card and the car reader not connect to the app ! The only thing I will do is close this account I opened 3 days ago. Because is useless and frustrating. One positive point the card e car reader come to my address in 3 days.

— đŸ€·â€â™‚ïžâ›łïž

★★★★☆ Belgium · v2025.17.0 · 26 Aug 2026

Facile et pratique

Instinctive et pratique

— Geollie

★★☆☆☆ Belgium · v2025.17.0 · 6 Sept 2026

Ondermaatse service

App werk vaak niet wanneer je een QR wil scannen om te betalen of wanneer je een betaalverzoek wil aanmaken. Erg lastig dat je hier niet op kan rekenen wanneer het erop aankomt. Ik heb dit probleem al opgenomen met ING maar zij trekken zich dit niet aan.

— CliĂ«nt 9482

★★★☆☆ Belgium · v2026.15.2 · 21 Aug 2026

Good! but the path for improving is still long

As an user i have assisted to the efforts of the developer team to improve upon the original app. The result reached is good and sufficient for a day by day management. The path is however still long to compete with other apps like Revolut. Don’t give up, developer team!

— Daniel Rosencat

★★★★★ United Kingdom · v2025.24.3 · 29 Dec 2025

Excellent banking app

Very efficient and easy to use

— PhRe01

★☆☆☆☆ United Kingdom · v2023.25.0 · 23 Dec 2023

App okay terrible customer service

The app better work for you because you’re not going to get any other customer service
 One of the app’s functionalities doesn’t work for me and it’s impossible to find a solution: they take days to reply on the chat only to direct me to their phone line, and on the phone they told me book an appointment with a bank only to tell me appointments must be booked on the app, which also doesn’t work


— Theoxaman

★★★★☆ Belgium · v2026.12.0 · 25 Jun 2026

Je recommande

L’utilisation est agrĂ©able la recherche est facile

— Mdf spam

★★☆☆☆ Belgium · v2026.13.0 · 9 Jul 2026

Changement de téléphone

J’arrive pas Ă  changer mon compte de mon ancien tĂ©lĂ©phone Ă  mon nouveau tĂ©lĂ©phone

— LaPuuuuulga

★★★☆☆ Belgium · v2026.15.2 · 21 Aug 2026

Bug

Depuis la mise à jour, il y a bug lorsque j’ouvre un document dans mon fichier iPhone l’application ouvre l’application ING

— Alainlebb

★★★★★ United Kingdom · v2025.24.1 · 6 Dec 2025

Facile Ă  utiliser

Facile Ă  consulter les soldes et Ă  faire les virements.

— mikehende

★☆☆☆☆ United Kingdom · v1.84 · 8 May 2023

Worst banking institution ever
 simply a shame.

Worst user experience in the history of banking - im closing my account and I would rather stab myself in the eye rather to have anything to do with this scam institution
 6 months trying to close my account from outside the country - simply impossible - lazy employee - impossible user flow. I dare you to try to get an appointment.

— Brandnewcar

★★★★☆ France · v2025.16.1 · 9 Sept 2025

Virement

Parfait

— Terzania

★★☆☆☆ Netherlands · v2025.2.0 · 2 Feb 2025

Ewald

Het is oke en het blijft oke!

— E.W.A.L.D. Van Landschoot

★★★☆☆ Belgium · v2026.15.2 · 12 Aug 2026

Modules d’application

L’application devrait permettre Ă  l’utilisateur de personnaliser l’ordre d’affichage vertical des modules affichĂ©s sur l’onglet Aperçu. L’application devrait permettre Ă  l’utilisateur de masquer / afficher les modules de l’onglet Aperçu Ă  volontĂ© selon les nĂ©cessitĂ©s du moment.

— Matt_MD11

★★★★★ United Kingdom · v2025.22.2 · 1 Dec 2025

Branch service

The level of service delivered today at the ING branch, Schuman, was exceptionally good. Congratulations.

— FinWonderful

★☆☆☆☆ United Kingdom · v1.51 · 27 Jan 2022

Not working

Not working, unpredictable and mirrors a general decline in ING’s level of customer service, that used to be good. So not only is the app poor - or at the moment, not working at all, my local branches have closed. As a business customer I have a dedicated GSM for someone in the bank who has literally never answered a call, has never responded to a message left. The call centre tell you they have resolved a problem, but the changes will be made in 24 hours - and sometimes when you logon the following day the same problem has not been fixed. A-BYS-MAL.

— Frustrated ING customer

★★★★☆ Netherlands · v2025.11.0 · 11 Jun 2025

Mis jaaropgave

Belgische app is identiek aan Nederlandse app maar in Nederlandse app kan ik eenvoudig jaaropgave voor belastingdienst downloaden In Belgie is dat weer lastig

— MarcelEindhoven

★★☆☆☆ United States · v2024.241206.0 · 14 Jan 2025

New Address

I have been unable to correct my the system with my new address. ING makes it impossible! Find an easier back to deal with.

— callawak

★★★☆☆ Belgium · v2026.15.2 · 9 Aug 2026

ProblĂšme de connexion

Il ne reconnaĂźt pas ma tĂȘte et donc aprĂšs il enlĂšve mon compte et quand j’essaye de la refaire sa big sa me dit t’attendre et puis un problĂšme et survenu sa commence Ă  me saoule

— Olympe⌛

★★★★★ United Kingdom · v2025.15.0 · 19 Aug 2025

Good bank

Have been with this bank for 20+ years, I think that says it all !!

— rogjam

★☆☆☆☆ United Kingdom · v1.43 · 1 Sept 2021

No App Support and Technical Error

Unable to login due to technical error. App support in Apple Store lands on 404 page. Hopefully the dev team can resolve this soon as the old app is being decommissioned in 6 days.

— Chris_B_Barnes

★★★★☆ United States · v2025.9.2 · 20 May 2025

2025.9.2 won't open on IOS 18.5.

Hi ING Team! Latest ING update (2025.9.2) won't open on IOS 18.5. All was working good before 2025.9.2

— David is Paul

★★☆☆☆ France · v2024.241206.0 · 27 Dec 2024

Wero

Votre application est rempli de bugs. Wero est censĂ©e ĂȘtre disponible, sois disant c’est actif automatiquement pour les personnes majeurs mais rien ne fonctionne depuis votre mise Ă  jour. Faire un virement classique d’un compte Ă  un autre avec Wero n’est mĂȘme pas possible vu qu’il n’y a pas d’option qui le permet. Il est censĂ©e remplacer Payconiq, cependant ce dernier est toujours disponible Ă  travers l’application que ce soit pour payer ou Ă  travers les logos. Quand allez-vous enfin rĂ©gler cela ?

— DKJ2911

★★★☆☆ France · v2025.24.3 · 24 Dec 2025

Mme

Excellente! J’y trouve tout rapidement! Merci!

— Guillaume3001

★★★★★ United Kingdom · v2025.14.1 · 2 Aug 2025

Habib

I’m so happy thanks so much

— Habib Dorani

★☆☆☆☆ United Kingdom · v1.24.1 · 10 Dec 2020

Bad but no other option.

New app is worse, less functional and requires more updates to stay working. Very bad all-round. very much considering changing banks just because of this.

— rajam4

★★★★☆ France · v2024.240926.10 · 6 Oct 2024

Enregistrement des destinataires

J’habite en France et je n’arrive pas à enregistrer les destinataires dans l’application Ing ?

— 1200marianne

★★☆☆☆ United States · v2024.19.0 · 24 Sept 2024

Ing app to be avoided at all costs

Sorry but 2 days trying to confirm my personal details which have not changed since July 1 2019 istoo much I felt compelled totry to chat via an sp ss promised it would be easy!! Ha ha No ! technical errors each time i tryto confirm my id with the card reader Pf tty try agIn Not the best-confidence in your technology

— Irate homr bank usrr

★★★☆☆ Netherlands · v2025.7.1 · 28 Apr 2025

Contacten gebruik

Het opslaan van gebruikte declaraties is een moeizaam onduidelijk proces en gaat bijna altijd fout Grt. Toin

— afz bekend

★★★★★ United Kingdom · v2025.10.0 · 4 Jun 2025

One of the best Banking Apps available!

ING app is so easy to use anywhere. It’s seamless and quick. Banking at your fingertips.

— kayaah

★☆☆☆☆ United Kingdom · v1.23 · 28 Nov 2020

Disaster

Doesn’t work. Despite several attempts and updates over a two week period I still cannot access my account through the app. It sends a message that something has gone wrong. This has caused me significant problems as I can now only access my account through my laptop. PLEASE SCRAP THIS APP AND RETURN TO THE PREVIOUS ONE WHICH WAS GREAT. Otherwise please help me....!

— SP Brussels

★★★★☆ Germany · v1.77.1 · 25 Feb 2023

Down grading via previous app

I am sooo upset with the new app. There most have been a big moneysaving. For ING to move to this app. So much less functionality. Also I found zoomit in the meantime, no overview of development bankaccounts anymore, no view on pending transactions, 
 Is there any way to keep the old app? This is really a step back! Got in the meantime a bit more familiar with it. Still anoid about some missing features like the possibility to see the saldo of all credit cards linked to this account

— Anjasusa

★★☆☆☆ France · v2024.1.1 · 20 Feb 2024

Manque de graphique

L’application est globalement bien mais souffre d’un retard par rapport Ă  la concurrence pour ce qui est des graphiques des comptes. C’est pas un ajout trĂšs difficile Ă  mettre en place et ferait une rĂ©elle diffĂ©rence !

— Guigs57

★★★☆☆ France · v2024.19.0 · 21 Sept 2024

Guichet

Bonjour, est-ce normal de prendre systématiquement un rendez-vous pour un renseignement ?

— RRenoR2

★★★★★ United Kingdom · v2025.10.0 · 28 May 2025

Client Stockel

TrĂšs bonne et trĂšs utile

— brux_belgium

★☆☆☆☆ United Kingdom · v1.21 · 6 Nov 2020

Where is the iPad compatibility?

Claimed compatible with iPad, well if you want a phone app scaled up it can work - but the old app was a proper iPad version. This is a downgrade I will now delete it as a waste of space. The old app was removed from use before this one is ready for customers. Come on ING, you used to be ahead of the game - now it’s heading rapidly backwards.

— Hastings22

★★★★☆ Netherlands · v1.77.1 · 8 Feb 2023

Omschrijving

Prima app maar de omschrijving van een afschrijving laat soms te wensen over en kan men niet zien waar de betaling betrekking op heeft.

— aston db9123456

★★☆☆☆ Netherlands · v2024.1.0 · 27 Jan 2024

Zoekfunctie

De zoekfunctie is veel te beperkt. Er zijn geen filters mogelijk bv voor bedrag ‘van .. tot..’

— l1234!@#

★★★☆☆ Netherlands · v2024.11.1 · 29 Jun 2024

Kaart scannen lukt niet

Voor het aanmelden moet je je kart scannen óf zelf het nummer invoeren. De scan doet er eeuwen over. En het nummer kun je niet zelf invoeren omdat het toetsenbord alleen nummers bevat en mijn kaartnummer ook cijfers bevat. Beetje onhandig dus
.

— Censuur211

★★★★★ United Kingdom · v2025.7.1 · 18 Apr 2025

Wanda

Super Friendly Use App

— Wanda Tym

★☆☆☆☆ United Kingdom · v1.20 · 22 Oct 2020

no English version!!

I was forced to move to this socalled new version but it does not have English version. The is a setting where it appears you can choose language, and there is an option for English. However, no matter how many times I chose it, the app is still in French. It is so much worse than the former app.

— BingLei777

★★★★☆ United Kingdom · v1.23 · 22 Nov 2020

Previous app much better than this one

This app is just terrible. Not easy to use and less features than the previous one. I don’t understand why we had to migrate to this app when the other was perfect. Unfortunately, this is a downgrade.

— Kevin Carter1

★★☆☆☆ Netherlands · v1.39 · 9 Jul 2021

Instabiel

De app loopt regelmatig vast, vooral betalen met QR code lukt regelmatig niet. Rekening info wordt traag bijgewerkt. Ben verhuisd vanuit NL naar BE en dit is echt een flinke stap achteruit qua digitaal bankieren.

— *MH1984

★★★☆☆ United Kingdom · v1.19 · 1 Oct 2020

Terrible

Very bad app, the previous one was ok, so why change it? I can no longer use Zoom payments on this app, and it comes up with an error message when I try to do an international payment. Often it doesn’t even work. So bad....

— ravilious123

★★★★★ United Kingdom · v2025.4.0 · 20 Mar 2025

Great app

This application is so easy tu use and straightforward. Love it

— Veroelombo

★☆☆☆☆ United Kingdom · v1.19 · 4 Oct 2020

Previous app much better

Terrible. Original app was much better

— mrabeam

★★★★☆ United States · v1.11 · 14 Jul 2020

A joke

They « updated the app » and to download the new one you need the outdated card readers... which left me the whole day with NO way of accessing my online account our making the ne essaye transfers I needed that day- if they are using so called new technology I would assume they would have used it for the downloading of new app and facilitated the transfer for clients. The new app has nothing worth all this trouble, just looks different, the previous app was so much more user friendly, efficient, and practical. Big shame, the ONLY positive thing about ING was the previous mobile app which was very convenient but now I am thinking to change banks as there is nothing worth staying with them.

— laniyta

★★☆☆☆ United Kingdom · v1.32 · 20 Apr 2021

Savage ratings mostly justified

Add the forced updates and you have a recipe for a representation of how heinously backward high street banking has become. Save your money and sanity and go with sobering rooted in the 21st century like Wise (formerly TransferWise)

— CompleteB

★★★☆☆ United Kingdom · v1.8 · 22 May 2020

Not working!

Logged into my account easily but it is not showing my accounts. It just says ‘something went wrong. Please try again later’. Please sort this out.

— Abdulwahabk

ING Banking FAQ

Is ING Banking free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does ING Banking have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to ING Banking?
ING Netherlands (4.6 from 752,955 reviews), ING Deutschland (4.7 from 733,846 reviews) and Belfius Mobile (4.7 from 413,750 reviews).

ING Banking download

Last updated 28 days ago.

ING Banking sells in 175 countries. It was released 6 years and 9 months ago, on 9 Dec 2019. It holds a 4.7 rating from 97,117 reviews.

Supports 4 languages: English, Dutch, French, German.

How much does ING Banking make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 10K
Open the full ING Banking analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend