Chubb Mobile
Chubb Personal Risk Services
How much does Chubb Mobile cost?
Prices are current as of 12 Sept 2026.
Chubb Mobile has no in-app products on record in the United States.
10+ alternatives to Chubb Mobile
| Chubb Mobile |   Northwestern Mutual |   TaxCaddy |   J.P. Morgan Mobile |   MassMutual |   MyCincinnati® |   PURE Insurance |   Investor-Portal |   GS PWM |  Morgan Stanley Wealth – Tablet |   Frontline Insurance | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.6 | 4.8 | 4.5 | 4.8 | 4.8 | 4.7 | 4.8 | 4.9 | 4.4 | 3.5 | 2.8 |
| Reviews | 353 | 11K | 8.6K | 7.2K | 6K | 4K | 3.4K | 2.3K | 99 | 73 | 26 |
| Released | 2018 | 2016 | 2016 | 2010 | 2020 | 2012 | 2020 | 2022 | 2018 | 2014 | 2020 |
Chubb Mobile reviews
4.6 out of 5, based on 353 reviews.
What people like
- Clean design that is easy to use
- Fast update with better navigation
- Handles all your insurance needs well
What they complain about
- Login takes forever or just fails
- App crashes constantly and spins endlessly
- Hard to find simple policy details
Great Update
The app is looking so professional after the update.
Very unreliable
Each time I try to login, the login wheels keeps loading and loading with no success. It’s been hit or miss. Sometimes it works and sometimes it doesn’t.
iPhone train whistle
My iPhone started making a sound like a steam train. If I turn motion and fitness off the sound stops happening but the app says it is required.
Super slow
Super annoying and super slow
Finally and update
Very happy with the app after the update, fast and easy to navigate. Stars been updated from 1 to 5
Terrible App
These guys should be ashamed of themselves. Their app rarely works well and when they supposedly “upgrade” it they actually make it worse. I mostly still pay by mail because of their ineptitude.
Good but could be better
Please add mobile wallet insurance card feature
Sooo slooowww
Logging in is so slow, it’s hard to tell if the app has crashed or just being slow.
The Update !!
The new Chubb app update is a massive improvement. It’s faster, cleaner, and much more intuitive than the previous version. Finding policy information, accessing documents, and navigating the app is finally straightforward and user-friendly. Honestly, I can’t believe it took this long to get here, but the difference is night and day. Great job by the team—this is the experience customers should have had all along.
Unbelievably bad
This app is the worst app I have for modern insurance/investment needs. Constant login issues. Maintenance windows that are long and don’t allow you to retrieve insurance cards. Absolutely awful. So bad that it has made me consider getting insurance elsewhere.
Still no TOTP support
Some login reliability and offline card access improvements. However app is still missing modern security features. SMS based 2FA is not okay in 2026! UI malfunction on mobile payment confirmation screen. Poor quality control for this release.
Love the new app!!
Absolutely love this app! The new features are fantastic and really add value. The sleek, modern design makes it a pleasure to use, and finding information is now quicker and easier than ever. Navigation is intuitive, and everything just works smoothly. Highly recommend for anyone looking for a top-notch user experience!
Updated app safelane fail
The updated app takes excessive time to log in. Once logged in, SafeLane activation fails. Support number given does not support SafeLane activation problems. Quality Assurance failure. Not a good look for Chubb.
NJ auto
System drops NJ auto policy info even when previously added
Perfect App
So glad I switched to Chubb after 45 years at USAA!!
The death spin
For such a large company your mobile app does not reflect it at all. I can’t ever login an see any functionality it just spins. Please fix it.
Just ok when it works, which is rare
This app is glitchy, often requiring multiple buggy attempts to log in. When and if I get access the interface is confusing g and sometimes ineffective. Altogether a waste of development dollars, they would have done better with a more customer friendly web-enabled website.
Chubb Mobile
Convenient and easy to use. Great to have all policy information on one place.
Good insurance terrible app
Chubb is a great carrier but the app is terrible. Safelane never works. I’ve registered over and over again and nothing happens can’t find auto cards and the app crashes frequently
GW
Very difficult to retrieve what should be simple information! The site is not intuitive.
Great app
This app allows you to fulfill all of your needs wrt Chubb insurance.
Policy inaccurate
Mobile app says our policies have expired, even though they are paid in full, confirmed by a phone conversation with the agent.
Rating
Private clients access is very poor
Excellent and User friendly
Excellent and User friendly. Thanks
Terrible App
I constantly have to delete app and reinstall. It never logs me in after I’ve been off for a while. Very frustrating.
When it works
Most of the time when I log in to the app (which is up to date) it NEVER loads…spins and spins. Extremely annoying when trying to provide an insurance card or check account info
Good app
Excellent
Never gonna work
Error or loop that won’t let it log on. Constant problems with app only.
Not easy to navigate
Site is not intuitive. Should be a simple summary of what my coverage is and how much it costs each month and annual without having to look in 3 places.
Never works
I always get an error when trying to file a claim! Such a horrible app
Chubb Mobile FAQ
- Is Chubb Mobile free?
- Yes. The app is free, in all 6 countries it sells in, and it sells nothing inside it.
- Does Chubb Mobile have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Chubb Mobile?
- Northwestern Mutual (4.8 from 11,377 reviews), TaxCaddy (4.5 from 8,635 reviews) and J.P. Morgan Mobile (4.8 from 7,183 reviews).
Chubb Mobile download
Last updated 1 month ago.
Chubb Mobile sells in 6 countries. It was released 8 years and 6 months ago, on 11 Mar 2018. It holds a 4.6 rating from 353 reviews.
Supports 1 language: English.
How much does Chubb Mobile make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.