Birdie Mobile
How much does Birdie Mobile cost?
Prices are current as of 9 Sept 2026.
Birdie Mobile has no in-app products on record in the United States.
10+ alternatives to Birdie Mobile
| Birdie Mobile |   Asia Miles |   My3 |   SmarTone CARE |   SoSIM |   Club Sim Prepaid |   NF Touch |   百老滙 Broadway | |
|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.6 | 4.6 | 2.3 | 2.3 | 1.8 | 2.2 | 2.4 | 2.9 |
| Reviews | 9.4K | 14K | 1.4K | 1.2K | 699 | 515 | 113 | 62 |
| Released | 2018 | 2010 | 2014 | 2016 | 2021 | 2017 | 2022 | 2011 |
Birdie Mobile reviews
4.6 out of 5, based on 9,423 reviews.
What people like
- No long term contracts needed
- Easy to manage bills online
- Great for saving time and hassle
What they complain about
- ID scanner often fails or crashes
- Customer support is slow and unhelpful
- Data speeds drop too low to use
Useful and Reliable
Well written, stable little app that does it all. Good job!
The most unstable and useless network
Constantly disconnecting and it severely affects daily life. It’s very annoying.
Unable to activate prepaid SIM with app
I bought a prepaid card, downloaded the Birdie app, followed instructions to register an account and entered my credit card info. The app says that hk$1 will be deducted. My bank shows hk$1 has been deducted, but Birdie did not receive the payment. I tried the WhatsApp service but no one can help me. Their reply was a robotic message saying I should click “Confirm” to complete the process. There is no “Confirm” to click. I tried the process twice and my bank is showing $2 deducted. My prepaid plan still cannot be used. Please help as no one else can help me.
Updates
Version updates too frequent and insignificant
按到手軟
希望數據P2P可以直接輸入「轉移幾多數據」，不用長按加號
Love birdie
I really love it! Maybe it’s because I’m an expat and initially I was greatful for how easy it is to get a sim card and have full transparency on my bills. But also, I always appreciated this digital service model when you never have to go to a branch to resolve some issues — even back in my home country. It’s just works better, and online support is always supportive because that’s a primary communication channel. Anyway, one issue I have experienced is because of the phone number that starts with 7. Sometimes local websites won’t let you register with this number because they don’t know numbers starting with 7 exists in HK. Last time it happened to me when trying to register at 6recycle. Otherwise, good service!
Very slow
I used birdie for many years but recently the birdie services has been very slow and consume data so fast pushing to purchase more data . It did not happened some years back so I don’t recommend birdie anymore . Switching to SOSIM .
好好用
👍
無法登入
一直都入唔到個app，試過del咗再down返都係咁
數據p2p欄位最好可以直接入GB數
成隻app做得幾好，簡單易用，如果數據p2p欄位可以直接入GB數而唔洗長按加號就更好，因為每次買GB數畀屋企人時都要長按加號好耐先到達目標GB數好花時間。
대학생은 버디 ㄱㄱ
프로모션 할때 결제 끊어놓으면 150홍콩 달러에 데이터 무제한인데 안쓸수 없죠?
無人機客服
因為養number每月一路有俾錢，有次遲交冇按接駁停機，但錢有繼續比仲繼續俾咗三個月，錢就照收服務就冇，今日電話號碼都冇埋，WhatsApp問一個問題，大概三四個鐘覆一句，一日得8小時客服，所以問一樣嘢一日只會答你兩次！
轉移數據：按+號一百次
轉移數據很好，但是，提議改善一下轉移數據的版面，不要用 +- 號，直接比我地打數字。如果有人要轉移 50 GB , 就要按 + 號按 100 次！！😒
Lacks eSIM support
Great service but still NO SUPPORT for eSIM which can be a deal breaker for those who have Apple Watches! Not sure if this is to make Smartone more “exclusive” since they are using the same network. If so, this is a real shame for Birdie.
Improvements for travel data
I’ve been a long term user. Love the flexibility and the ease to purchase overseas daily data plan. However, the limit for 4G data is too low - it’s not enough for a day for sure and the speed is so slow after the limit that I can’t even call Uber or use maps, etc. Although there’s a way to top up 4G data - the button only appears when I’m reaching the limit. This is very terrible user experience as I wouldn’t know when I’m approaching or have passed the limit. And like I said, the speed is so slow after the limit so I can’t even top up the data. Suggestions: introduce higher limit 4G travel data plan and allow customers to top up way before the limit is used up
good
非常好用
Worst cell provider ever
Their service isn’t capable of even receiving SMS in many countries - they of course don’t mention this anywhere. So good luck if you are away and need an OTP. Once you stop paying your bill, the number can also no longer receive OTP SMS messages. You have to pay off apparent former charges and then also buy a new service before being able to receive anything One of the worst products I’ve ever used and it’s not even close
Please support apply pay
Not user friendly for payment
Good app, but too many updates
Simple to use functions, but every time need to top up data it needs to update the app. The app always looks and function the same, so why need to update so often?
그냥 깡패요금제 이런 요금제 전세계에 이것밖에 없음
개꿀임
Birdie treats existing customers like trash
I have been a loyal Birdie customer for over 3 years. Recently I discovered that Birdie charges new customers half of what they charge existing customers. When I requested to switch to the offer that new customers receive, I was told this is not possible. After looking for new deals, I discovered competitors that were charging less than 1/8th of the cost that I was paying. After signing up to the competitors' service, porting my number failed as apparently my name was incorrect. At this point, my service had ended. Birdie forced me to pay $500 HKD ($250 x 2) in order to reconnect my service to receive an SMS in order to port my number. There was no other option to keep my number. Birdie treats existing customers like trash.
冇電話可以查詢
冇得詢問好麻煩
makes life simpler
for anyone who dislikes long rigid 24 month plans and dreads the idea of changing carriers, Birdie really solves that problem with no hassle. I love a good investment and now after 2 years I can look back and say Birdie was a great investment when it comes to saving time and saving a headache. there’s value to be had here if you are reading this and you’re stuck with some annoying long mobile plan… ditch it
Bugged app, no customer service
Paid for a plan. Registration requires scanning of ID document. But the in app scanner does not work. Black screen. Customer service does not reply. Terrible and a waste of time.
其實有無必要update得咁密？
其實真係有必要update得咁密？ 每個月次次想check數據，就要更新個app 都係喺街先覺得數據唔夠用想check， 結果無更新又check唔到，無限loop....
Easy apply
Clear and tidy, easy to apply
Service does not match description
Their data plan is a scam. Paid for 30GB and only got half of it at the end because my credit card didn't go through one time. That’s it. The plan was then downgraded to 15GB and their almost non-reachable customer service said there would be no more 30GB. Avoid this unreasonable and deceitful brand at all cost. Better stick to traditional network providers.
手續
如在辦理轉台手續上，可全權由你們負責更方便 另外我什麼時候知道在哪間OK便利店領取SIM卡？
冇合約 good
冇合約 good
It makes you pay first, and then turns out broken
They charge you and even take your signature before you run into any problems, but then offer no useful support or refund option unless you file a chargeback. I subscribed and opted to move my pre-existing number and even pre-paid for some of their top plans, but ID verification does not work (the only way is through app’s built-in camera, but the button to take the photo never activates). Their WhatsApp support line replies with irrelevant “tips” that showed no one actually read and understood that the app is bugged (at least on my phone), and no actual person will answer. It’s been more than two weeks already, so it looks like a scam more and more. Regular local providers with their oppressive multi-year contracts are the only ones that actually work, apparently.
Good app
The business model is good. The app is good. However, the price increase on the lowest plan is too much. I’m going back to Smartone..
New update crashes upon loading
Can’t even open it now. It tries to load to 100% but then crashes immediately.
入唔到Citibank credit card
完全唔support，用Citibank app確認付款後個app唔識自動跳下一頁
Amazing
It works well
Birdie App not longer work
Lost more than 50GB data since app cannot be opened and does not allow sending friends the data. No customer care reachable since app is not working.
Birdie Mobile FAQ
- Is Birdie Mobile free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Birdie Mobile have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Birdie Mobile?
- Asia Miles (4.6 from 14,366 reviews), My3 (2.3 from 1,361 reviews) and SmarTone CARE (2.3 from 1,150 reviews).
Birdie Mobile download
Last updated 1 month ago.
Birdie Mobile sells in 175 countries. It was released 8 years and 8 months ago, on 31 Jan 2018. It holds a 4.6 rating from 9,423 reviews.
Supports 2 languages: English, Chinese.
How much does Birdie Mobile make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.