ShiftCare
How much does ShiftCare cost?
Prices are current as of 10 Sept 2026.
ShiftCare has no in-app products on record in the United States.
10+ alternatives to ShiftCare
| ShiftCare |   Xero Me |   Entire OnHire: Workforce |   Employment Hero Work |   CareMaster Support Worker App |   EmpLive |   vWorker |   HESTA |   Brevity Care Software | |
|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.7 | 4.7 | 4.5 | 4.6 | 2.4 | 2.6 | 3.9 | 1.4 |
| Reviews | 19K | 71K | 11K | 11K | 4.2K | 120 | 112 | 85 | 53 |
| Released | 2017 | 2015 | 2019 | 2016 | 2021 | 2017 | 2017 | 2023 | 2018 |
ShiftCare reviews
4.7 out of 5, based on 18,567 reviews.
What people like
- Super easy to use for everyone.
- Customer service is helpful and fast.
- Great for organizing shifts and notes.
What they complain about
- Calendar sync is unreliable and confusing.
- Recent updates broke availability editing features.
- Login fails and support is unreachable.
Mr
Keep it up
Not happy at all 😡
Tried several times to download on my apple phone. It’s not excepting my email and password. I downloaded and uninstalled several times to sign in and still not working.
Please add full screen ipad support
I’ve been using Shiftcare for work for a while on my android phone. Decided to try and pull it up on my ipad but it’s just the mobile app blown up & in landscape has the black bars. Please consider adding full screen tablet support. Otherwise can’t really fault Shiftcare, it’s been great.
Disappointing
I'd like more options to change shift notifications. I get no notification when my shift has changed and only 15 minutes before my shift starts. Way too late to do anything if I've overlooked a shift. The mileage displays in a way that is not easy to read. It doesn't automatically add the total for me.
New user
I think shift care is great I’m a new user so I haven’t been able to fully make use of shift care or get to know its ability all in all great app
Diana Barnes
It’s easy to understand and I’m getting used to it. Thank you
Not pleased
I cannot even log into the app. I tried to reset my password and it won’t accept my email address. Not using this app for my business. No way to even contact support through the app. 😡
New to shift care
I’m just planning the application fairly user friendly
It’s handy, but need more improvement
When notification of new shift comes up, I can not see any updates in notification field which poped up just second through shiftcare app. To check new notifications, I have to remove all previous app pages I opened just before then open the shiftcare app again. It’s really annoying. New shift notification sometimes pops up more than 5-10 times in a sec. After checking first notification then I have to delete old opened pages then open the new pages to check the newest notification. Because of this, I lost a chance to take enough shift. Other guys took all ahead of me. Please fix this issues ASAP
good but can be better
The app is generally good and easy to use, but i don't understand why i have to create a new email in the case where i am working with multiple companies.
Bug pls fix
Fixed Hi team, There are two issues with the shift system: 1. The shift notification is not showing any conflict shifts when there is a clash. 2. When clicking on the notification, it does not redirect directly to the relevant shift details. Could you please check and fix these issues
Progress notes
I wish you could save as you go in progress notes.
Add unavailability
I’m unable to add unavailable dates in the app anymore — I used to be able to do it easily before, so please make the necessary changes.
Needs improvement - won’t save the totals of my expenses
the totals of my expenses aren’t saving which is really stuffing me up. pls fix it as i use it for work and it’s affecting my pay.
ShiftCare
I find ShiftCare is ok, The new updates has made things easier and a bit better but one downfall I have found is that when you log the travel Klms you can’t put a decimal point. For example a participant is 900 metres from the office or say 1.6 away we either have to round up or down because we can’t put the exact Klms travelled. In this case the participant will either get under charged or over charged because the app only accepts round numbers.
Great app -ACT
Lovely work by team
Admin/Ops app function
Please please consider enabling admin layout or some of its functions in the mobile app, or in a second app. Some smaller providers are on the go a lot and it’s hard to make adjustments. The website can be added as an ‘app’ but it’s too clunky
Unavailablities Section Clumsy
Good enough app however time off section is clumsy. I can set time off for a year in advance but can’t delete them all in one lot and have to individually go through and delete each one, which is incredibly time consuming and problematic when life changes. You also can’t edit them once set, must delete and fully redo. I have struggled with this issue multiple times now.
Helpful for work
Very easy to use
Shift Care
It’s got a lot better than when I first used it I’m just getting used to it
Great app could be better with calendar crossing
This is a brilliant app. It’s great for Work purposes however it would be even better if it would connect to my Google calendar so then I don’t have to jump out of ShiftCare and go over to my Google calendar and see what I’ve got going on that day before I apply for a shift and vice versa I’m constantly jumping in and out of both apps just to see what I’ve got going on and then I’ve gotta go back into it And what not but then honestly better as well as if the shifts that you applied for showed up on the job board as well so you can see if you’ve already got a shift on the day that you’re looking at other shifts would be great don’t know
Signing out
It would be useful if we could sign out before uploading notes. This is because there are times that there is no time for notes when we finish.
Ms
Can I put notes in early and go back I don’t know
Cant delete unavailability
ATM with this update our company has told us we can’t delete unavailability it’s really annoying
Calendar Integration
One thing that could be improved is the calendar integration. Currently, when shifts are changed, updates don’t always sync in real time with Google Calendar, which can be a bit confusing. It would also be great if there was an option to directly connect and sync with Apple Calendar, as many users rely on it for daily scheduling. Other than that, the app works well and is very useful for support workers!
More day shifts
I would really love to have some more local day shifts 😜
Unavailability
The new leave availability needs to be fixed. It is a major step backwards and takes much longer to fill out. Also if you put leave in and want to change availability it is not possible to do yourself. Very annoying update. All our staff members are very annoyed. Just change it back to how it was as app was really good before.
Great App for Care Workers
ShiftCare is a very useful app for managing shifts and client notes. It helps support workers keep everything organized and makes reporting very easy. The app is simple to use and saves a lot of time.
Recent update of availability
The recent update, needs to be fix. If u messed up fixing ur availability and u accidentally submit, u cant edit it out and fix it. You have to ask help from the one fixing the roster. How bothersome. Last time it was easy as 10secs. Availability fix. No dramas. Hopefully they’ll revert it back. I like thats they put it on the side tab and there reoccurring option. But you cant edit it out is a thing.
Nurse
Love ShiftCare so easy to use.
Handy features but poor execution
Really handy ideas and features but poor execution unfortunately. Between the cost and app crashes, it caused more frustration than it was worth. Unfortunately had to opt for a different app altogether.
Best system
Easy to use and great customer service any questions and queries I have have been answered. They also give you training and the system is so easy to use Shift Care customer service set up your system on your computer and also provide you with an app for your employees to clock in and clock out Very easy to use. Best system I have ever used throughout my career in Ndis thank you Shift Care.
iPad compatable
I like to type my notes using a keyboard and would love to see a laptop and iPad/tablet version of shift care to be able to do this.
ShiftCare FAQ
- Is ShiftCare free?
- Yes. The app is free, in all 12 countries it sells in, and it sells nothing inside it.
- Does ShiftCare have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to ShiftCare?
- Xero Me (4.7 from 70,700 reviews), Entire OnHire: Workforce (4.7 from 11,190 reviews) and Employment Hero Work (4.5 from 10,698 reviews).
ShiftCare download
Last updated 26 days ago.
ShiftCare sells in 12 countries. It was released 9 years and 2 months ago, on 20 Jul 2017. It holds a 4.7 rating from 18,567 reviews.
Supports 1 language: English.
How much does ShiftCare make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.