SentriConnect
UtilitiesProductivity

SentriConnect

SentriLock

How much does SentriConnect cost?

Prices are current as of 12 Sept 2026.

SentriConnect has no in-app products on record in the United States.

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Rating / 51.64.74.04.41.42.51.93.92.52.2
Reviews13111K4.9K7166442432221473210
Released2017201420202018201420182020202220202023

SentriConnect reviews

1.6 out of 5, based on 131 reviews.

What they complain about

  • Verification emails often never arrive
  • Requires being at the property to use it
  • Support is unavailable on weekends
  • Constant errors waste your time
★★★★★ United States · v2.0.2 · 6 Dec 2020

Can’t log in

It says that it sent me a verification email but it doesn’t. Checked my junk mail and still nothing. I got tired to refreshing my email that I creating another account with the same email as before and it didn’t mark it as “this email already exists” so that just tells me the app doesn’t work AT ALL.

— Rickhoodz

★☆☆☆☆ Canada · v2.16.0 · 18 May 2025

It does not work

I am a realtor and I am frustrated every time I have to use this app, with no face recognition, not working properly and most of the time is a waste of time for my clients and my self

— Mafernandez71

★★☆☆☆ United States · v2.0.2 · 26 Feb 2021

Needs search option

I didn’t have any problem with registering. You have to open the email on your mobile device to finish setting up. The issue I have is that you have to be by the property to look it up. This is NOT very useful for appraisers. I go all over the place and I run a very tight schedule to get to all the places I need to go. I need to arrange access ahead of time. It would be more helpful if I could look up any property by address and then see the agent and request access. Or if it worked with ShowingTime where I already request appointments. Right now I have to contact the agent separately and have them generate a one day code and text the code to me. It would be much easier to be able to request an appointment and request access in one place.

— Wilsmommy

★★★☆☆ United States · v2.0.2 · 17 Nov 2020

Will not let me verify my account

When I open email and click link to verify it sends me to a safari page that redirects me to the AppStore, but I already have the app downloaded. I clicked resend link and it did the same thing over again. :(

— CaroB410

★☆☆☆☆ Canada · v2.2.0 · 12 Apr 2023

Brokerages Stay Away!

This app never works properly. Constant errors which result in a huge waste of time for staff answering calls to resolve issues. The amount of times I have been given lockbox codes over the phone is concerning. Anyone could just pretend to be a realtor having problems with this app and gain access to a property.

— Rubbertoe22

★☆☆☆☆ Canada · v2.1.0 · 18 Jan 2023

This app sucks

This app sucks. Can’t even do simple things like changing your email without getting a error. Disaster.

— tonimarsman

★☆☆☆☆ Canada · v2.0.3 · 4 Jan 2023

Many bad experiences with these boxes.

I feel sorry for the real estate boards switching to these lockboxes and this app. This will create extra work for the listing agent and lots of frustration for the buyers agents try to gain access to homes for sale.

— 17890234

★☆☆☆☆ Canada · v2.0.3 · 28 Oct 2022

Absolutely Terrible

This app is a total disaster. I was asked to download it to get access to a showing 2 hours away. I downloaded the app and filled out all my information and getting a “unable to create your account” message. My wife tried and got the same message. It is Friday evening and my showing is on Saturday. I can’t get a hold of anyone for support until Monday morning. As a result, I had to cancel the showing and won’t be showing anything that requires this app in the future.

— bruhsellstoronto

★☆☆☆☆ Canada · v2.0.3 · 15 Oct 2022

The worst. Total nightmare

The worst. Total nightmare. They give you support Monday to Friday which is not great when you are standing on the driveway show on the Saturday afternoon in the pouring rain. App wouldn’t confirm couldn’t get the code. I was told that it was because I used Telus?????

— letsuseoldschool

★☆☆☆☆ Canada · v2.0.3 · 27 Mar 2022

Terrible app

Terrible. Doesn’t work

— annoyed2much!?!

★☆☆☆☆ Canada · v2.0.3 · 18 Feb 2022

Worst App Ever

Worst App Ever

— dw abt my nick

★☆☆☆☆ Canada · v2.0.3 · 22 Oct 2021

Terrible Ridiculous app

Clearly this app was designed by some goof who has zero experience in real estate and certainly not in a busy real estate market during covid when showings are booked solid from 9am to 9pm. I would give zero stars if I could. Headquartered in Cincinnati, Ohio where nobody wants to live so obviously have no idea what it’s like running buyers around in markets where people Italy want to live.

— Donewithhobbit

★☆☆☆☆ Canada · v2.0.3 · 11 Sept 2021

Ip

Terrible app. Full of s***t. No customer service, can’t registrar as it’s not sending verification code. I am stuck because Kitchener real estate board is allowing this useless app and only get access by SentriLock. Why can’t they use normal lockbox like Treb.

— ipluv

SentriConnect FAQ

Is SentriConnect free?
Yes. The app is free, in all 4 countries it sells in, and it sells nothing inside it.
Does SentriConnect have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to SentriConnect?
MyEnvera (4.7 from 10,673 reviews), Cogeco Wi-Fi (4.0 from 4,890 reviews) and Turno Hosts (4.4 from 716 reviews).

SentriConnect download

Last updated 2 months ago.

SentriConnect sells in 4 countries. It was released 9 years and 2 months ago, on 26 Jul 2017. It holds a 1.6 rating from 131 reviews.

Supports 1 language: English.

How much does SentriConnect make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full SentriConnect analytics Revenue and downloads month by month, all 4 countries split out, and every product's share and trend