Seatfrog: Rail Journey Planner
How much does Seatfrog: Rail Journey Planner cost?
Prices are current as of 11 Sept 2026.
Seatfrog: Rail Journey Planner has no in-app products on record in the United States.
10+ alternatives to Seatfrog: Rail Journey Planner
| Seatfrog: Rail Journey Planner |   Railcard |   Great Western Railway |   LNER | Train Times & Tickets |   Avios: Shop, Collect & Travel |   TransPennine Express |   Northern Train Tickets & Times |   Split My Fare - Train Tickets |   AppyParking+ Plan, Park & Pay |   CrossCountry | |
|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.7 | 4.6 | 4.9 | 4.6 | 4.6 | 4.6 | 4.9 | 4.4 | 4.2 |
| Reviews | 48K | 473K | 98K | 56K | 53K | 9.2K | 3.2K | 2.9K | 2.4K | 736 |
| Released | 2017 | 2017 | 2011 | 2020 | 2018 | 2011 | 2012 | 2022 | 2021 | 2011 |
| Monthly price | — | — | — | — | — | — | — | — | $4.49 | — |
| 6-month price | — | — | — | — | — | — | — | — | $23.49 | — |
| Annual price | — | — | — | — | — | — | — | — | $42.99 | — |
| One-time price | — | — | — | — | — | — | — | — | $0.99 | — |
The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.
Seatfrog: Rail Journey Planner reviews
4.8 out of 5, based on 48,167 reviews.
What people like
- It can save you hundreds of pounds.
- The interface is simple and easy to use.
- Support is prompt when they actually help.
- You only pay if your bid wins.
What they complain about
- Hidden fees appear only after you bid.
- Customer support is hard to reach and unhelpful.
- App crashes or fails during sign up.
- You might pay more than direct booking.
Brilliant
I love the simplicity of this app
Seatfrog Rip off
Tried to upgrade didn’t mention it was upgrading to standard premium and not first class. Don’t use this app or certainly don’t ever book standard premium. Complete rip off
Used to be good
When this first started you could get an upgrade for 10%-15% of the standard ticket price. Now it’s typically 100%+ the value of the standard ticket and so the value is greatly reduced. To make it worse, the auction ends so close to the departure time of the train there is no chance to enjoy perks like 1st Class Lounges when they’re available. It was good whilst it lasted!
Used to be great
I've been using SeatFrog for several years. I've had some absolute bargains in the past but sadly no more. Perhaps it's because SeatFrog has become more popular but I've only bought one upgrade in the last year. When upgrades are being bid above £40 you may as well just buy a first class ticket in the first place. I'll give it to the end if the year but I shall be uninstalling the app if I don't find any cheap upgrades before then.
Love it
Works great , combined with a railcard savings are a real bonus
Refund policy
I bid on the wrong train which was my mistake but bid so high I got an instant upgrade which is now not refundable. This will be the last time I use Seatfrog.
Cannot cancel a bid.
Personally don’t like the system, yet another middleman taking a cut.. If you bid on a train time, make sure it’s the right one.. :(. Should be able to cancel around 2 hours before, or within 5 minutes or something to cover mistakes.
Easy, good value but flawed
Often represents excellent value, compared to what are hideously overpriced train tickets. Needs to be some way of withdrawing beds under emergency circumstances, or process to appeal.
Unavailable seats
We booked seats on the 11-47 train from chesterfield to London St Pancras, which was running 40 minutes late to find all seats were taken. Why do seat frog sell seats that aren’t available.had to sit in second class instead a waste Of money
Can’t login
Tried to sign up for this and the magic link doesn’t work. A modal box pops up with something went wrong, then the app goes back to the login screen and the animation loops after a split second.
Stuck with bad seats
As a solo traveller, being assigned an “upgraded” seat at a table of four makes the journey less comfortable than just being in standard class in an airline style seat. Why can’t seating preferences be added, and why are they so strict about not changing seats?
Great idea, limited for Scotland
Love the different features however a couple of them aren’t available for any Scottish stations (eg. secret fare). Also can’t seem to be able to add a railcard which means I unfortunately can’t use the app to buy tickets as I’d be paying more than apps such as Trainline. If this is rectified then I’d definitely use it!
Incredible app and customer service
The app is super helpful and easy to use. You can upgrade your train tickets super easily. Their customer support is also prompt and excellent.
A pain to use
Dont bother - weekend first was so much better
Lack of flexibility
Accidentally booked wrong upgrade due to new UX features. Seat frog wouldn’t let me pay the difference for the upgrade I wanted. The rigidity is off putting and responses from customer services using multiple names in same comms doesn’t give me a great deal of trust!!
Upgrade
It’s good but you can’t tell if you already put a bid in and you can pay more by bidding against yourself
Excellent
Works really well. Generally a lot cheaper than buying first class outright. Much nicer way of travelling.
Hardly any trains available
I’ve checked 5 different train routes that I’ve had recently in different directions and train companies and none have been available.
Flawed
Good for a solo traveller, but you can’t be sure that 2 people upgrading in the same transaction will get seats together. I’d rather sit together in standard than apart in First Class.
First class
Upgrade to 1st class for £17
Not as good as it once was
This app used to be great. I used to be able to upgrade to first class on Avanti west coast. Today I thought I was bidding on a first class upgrade auction. What I actually got was “Standard Premium” (Premium Economy). This app no longer provides the value it once did and it is time to uninstall
Good app Customer Service will put up a fight if your train is cancelled
Seat frog is currently the monopoly on seat upgrades and has done and provided me a decent service when buying tickets when the train has ran. If the train has been cancelled they will put up a fight when presented with data showing the train has cancelled and you have abandoned the journey. I had a chain of about 4 reply’s with their customer support with proof the train was cancelled until I quoted my rights they gave up and refunded. If you look now there FAQ form for refunds is blocked by bitley so looks like they are dragging their feet on refunds.
Innovation in UK rail fare upgrades !!
Best thing to happen to UK trains since coal. You only bid what you want to bid and only pay if you win. It’s pretty simple.
Be very careful when using!
The click through from the app may not take you to the right train leaving you with an upgrade for another train. Good luck with customer service. Shame as it’s a good idea
Overpriced
I like the app. It works well but when it started you could bit £5 for an upgrade and hope for the best. Now it’s starts at £26 in some place. This weekend I’m travelling Newcastle to Edinburgh and the bidding starts at £26 but I can buy an upgrade with LNER direct for £11 and this guarantees me a seat. What’s the point. Just seems like you are overpaying yourselves
No Apple Wallet compatibility
Tickets purchased using this app don’t have an option to be added to Apple Wallet, which makes it a poor platform citizen.
Waste of time
Can't even manage basic stuff like payment details or Apple Pay.
Screen cuts off info, beware £3 platform fee
Iphone SE: Apr 2026 Looking at saved payment cards, it cuts off the expiry date so you can't tell if it's still valid. Can screenshot if you like. Old review below: the auction bid screen has the edges cut off. Still just about usable. Beware the £3 platform fee which only appears once you place a bid. Before then, it says an unspecified “Transaction fee **may** apply”. In fact there’s no “may” about it - it “will” apply. Otherwise I’ve occasionally had a bargain 1st upgrade but just as often been outbid to close to the ordinary upgrade price.
Upgrade to first class
Simple and brilliant
Train cancelled. Still charged
Found out in way to station that our train was cancelled. Now I will have to fight for a refund
Better up to date information on seats
Used to upgrade from Bristol to Penzance worked great. Tried for upgrade Penzance to Paddington no go kept on saying only one seat available, needed two. Gave up got on to train to find over 20 available first class seats for entire route. Brought upgrade direct from GWR onboard.
Best kept secret
I never knew this excited until recommend by a friend. First class tickets were going to cost nearly £600! SeatFrog means I have paid £200! Unbelievable good value!
Doesn’t make it clear you may not get a seat reservation
And no chat or telephone number to contact them. Just unhelpful FaQs
Seatfrog: Rail Journey Planner FAQ
- Is Seatfrog: Rail Journey Planner free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Seatfrog: Rail Journey Planner have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Seatfrog: Rail Journey Planner?
- Railcard (4.7 from 473,381 reviews), Great Western Railway (4.6 from 97,868 reviews) and LNER | Train Times & Tickets (4.9 from 56,302 reviews).
Seatfrog: Rail Journey Planner download
Last updated 1 month ago.
Seatfrog: Rail Journey Planner sells in 175 countries. It was released 9 years and 1 month ago, on 4 Sept 2017. It holds a 4.8 rating from 48,167 reviews.
Supports 1 language: English.
How much does Seatfrog: Rail Journey Planner make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.