ZenHotels: Book Hotels & Trips
How much does ZenHotels: Book Hotels & Trips cost?
Prices are current as of 11 Sept 2026.
ZenHotels: Book Hotels & Trips has no in-app products on record in the United States.
10+ alternatives to ZenHotels: Book Hotels & Trips
| ZenHotels: Book Hotels & Trips |   Ostrovok – Book a Hotel |   Rehlat- Book Flights & Hotels |   Wheely |   Direct | دايركت |   iplan.ai - AI Travel Planner |   MacQueen: Best Hotel Rates |   Flyin: Flights & Hotel Deals |   Trips:Booking Hotels & Flights |   OFFTO |   Jadwelny | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.9 | 4.1 | 4.9 | 4.7 | 4.5 | 4.6 | 4.2 | 4.2 | 4.5 | 4.8 |
| Reviews | 23K | 281K | 16K | 16K | 13K | 8.2K | 5.5K | 3K | 1.3K | 870 | 341 |
| Released | 2016 | 2012 | 2017 | 2011 | 2018 | 2022 | 2020 | 2016 | 2021 | 2015 | 2023 |
| Monthly price | — | — | — | — | — | $3.99 | — | — | — | — | — |
| Annual price | — | — | — | — | — | $9.99 | — | — | — | — | — |
| One-time price | — | — | — | — | — | $3.99 | — | — | — | — | — |
The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.
ZenHotels: Book Hotels & Trips reviews
4.8 out of 5, based on 22,576 reviews.
What people like
- App interface is very easy to use.
- Shows total price before you book.
- Includes direct Tripadvisor reviews for hotels.
What they complain about
- Prices are often higher than the website.
- Customers say they were scammed at hotels.
- Cancellation policies can be hidden or changed.
- Customer support is slow and unhelpful.
Awesome App
The Best Deals to be found!
Do thorough research before booking
I booked a stay with ZenHotels and after the website kept crashing out I should have took it as a sign and a red flag. I originally found on their website my stay coming out to a little over $500. The website crashed and could not honor that price but for inconvenience gave me a coupon. When I went to rebook it was 606 not bad but I guess that was just base price and more fees were included after the 606. I booked cause I thought I could use my coupon codes however I regret that I did. I happen to check the official website and I am basically paying $200 extra then what’s on the official website. I just wanted to see if they could partially refund me for overcharging me by a lot. I’m staying 2 nights and being charged $700 versus $500. I wish I could say better things but I won’t. Don’t trust google search engine to do its job go the old fashioned route and do it yourself. If they reach out and help I will update you otherwise please be cautious and research other alternatives before booking with ZenHotels.
Bella
Bella pratica e piena di offerte
好评
好用 支持的信用卡种类多
Rezarvasyon
Merhabalar keşan nehir otel için rezervasyon yapacaktım fakat otel böyle bir uygulamayı bilmediklerini söylüyor güvenirlik konusunda tereddüteyim dönüş olursa çok sevinirim.
👍🏼
👍🏼👍🏼
Worst Ever
This application provides inaccurate booking information and forces you to pay compensation due to incorrect booking categories. They keep procrastinating and delaying the resolution process, leaving you waiting in the lobby until you lose patience with their unfulfilled promises. I will never book through them again—this was my first and last time.
Fraud
After reading the previous reviews, I realize that my experience is not alone. There is technical error and wrong rooms were booked. Although it takes 5 hours to solve the incident during the vacation. The problem is finally solved. Thanks a lot to Alyona R. who helped.
Extra charges
i got disscount for the booking then they charge me extra 10 rials
Map
Why don’t you have a map on the map ?
Saudi
رائع
Avoid ZenHotels at all costs
Do not book with this travel agency they are a fraudulent company and scammers. I booked a hotel stay in June and the hotel granted me a partial refund for inconveniences. The hotel informed me and provided receipts and evidence that ZenHotels / Expedia Groups received the refund from the hotel. It’s been over 30 days and ZenHotels today is still REFUSING to refund me the money. Customer service and their managers are incompetent and won’t give me a yes or no if they’ll refund me or a timeframe of when I should receive the refund. It’s been a month and they just give me the run around. Very poor services all around! The website is so laggy, the customer service is terrible, avoid this company at all costs!
缺点
能有酒店联系电话就好了，或者最好就是在App对话咨询具体信息
ت
أتمنى أتاحه خيار الاحتفاظ بتذاكري السابقه + رمز ترويجي
Be aware
Calling Zen to work out issues with my booking did result in a $19.71 international phone call fee on my phone bill for two 3 minute calls to request my money back since they charged my card for Tim’s that were not available.
Easy and fast
Easy and fast.
Rip off deals triple the original price
I downloaded this app to get a hotel for $135 from a travel app, falling for ZenHotels “get a better price downloading Zen app”. After downloading this app the same hotel price was triple the price.
Ok mais le remboursement est trop long !
Prestations à bon prix négocié. Contact service après vente ok Mais le remboursement attendu , selon le service clients de 5 jours , n’est toujours pas intervenu depuis maintenant 20 jours. Cordialement
ZenHotels is a joke
Gave the app 2 stars just for functionality and user friendliness. The website claimed the app has lower prices; it does not. Prices were 10-20% higher on the app than on the website. Tried booking online and every time I went to pay, it kept saying oops no more rooms are available anymore but I would refresh it and they would be there again but at a higher rate.
Hello
I not tried yet but the prices i saw here are great 👍
MISMOS HOTELES MÁS BARATOS QUE EN OTRAS APPS
Me gusta comparar mucho las apps de hoteles y por lo menos en Italia siempre fueron más baratos por esta app, además es muy fácil de usar y es muy específica en todo lo relacionado a las reservas. Algo interesante es que tiene los comentarios de Tripadvisor directamente. Por qué digo que interesante, hice una reserva por Booking y encontré un hotel con muchos comentarios, resultaron siendo falsos y el alojamiento una estafa, ahora estoy en disputa de cargos y otras cosas incomodas con esa aplicación, por esto es bueno que traiga comentarios directos de otras apps.
Sketchy prices and horrible customer service
I was trying to book the room in Rixos Borovoe Hotel, very luxury hotel. And prices for the night on this app - “zen hotels” was lower then on the other websites. So I emailed them with the question: if the listed price on their website is the final price and I won’t end up paying anything extra at the hotel upon arrival? After a couple back and forth automated emails, instead of giving me any answers they just bumped the price on their website😑 Still no response! Seams like scam…be careful!
Quick to navigate and so far no glitch on the payment system.
So far it’s easy for a user experience and I find that the prices are a bit more reasonable than the others. Hope the booking I made is legit when I get to the hotel.
Very good app
Super user friendly specially for someone like me not that into tech world.
Refund request
This is to alert Everyone. I recently purchased a room, where it clearly stated that I would be able to cancel if done before November 17, with a complete refund. Well come to find out. The cancellation policy on my booking email was in a completely different language. Apparently once you purchase you room. The information changed and so is a language you won’t know so that it now states. My entire email was in English, except that part. What a coincidence. So, I tried to reach out to the company and just got the run around from the person who was handling my situation. This is very frustrating and disappointing. It’s like a scam, fraudulent behavior, dishonest. I asked to speak to a manager and the call/chat was disconnected. I have yet to get an answer or a refund. So please be aware of you booking email and check the cancellation portion where it changes into a different language. You can take screenshots, etc and they will not honor it. At least that was my experience. This was my first time using this app. Do not recommend.
Facile veloce
Semplice ed essenziale perfetta Offerte molto buone
Was skeptical but luckily surprised!
I was skeptical booking through this website because the price they were offering for the hotel I stayed at in Las Vegas was almost too good to be true. But I took the risk and I’m glad I did! They give you the total price right before you book and will tell you there if you have to pay any resort fees once you arrive and thankfully to my surprise it was all accurate and I got a great hotel for a great price!
False advertising
The website says “rooms are cheaper in the app” yet it costs $103 in the app and was only $98 on the website…
Fabulous Customer service
I have had a nightmare of a vacation this year. ZenHotels has been fabulous through it all with getting a hotel to cancel my booking free of charge to making sure I wasn’t charged twice. And made sure I was in the right hotel. Great customer service!!
Morocco
This has helped me extend my stay in Morocco by providing me the best prices at great hotels. 😃😃😃thanks so much!!!
Error Messages Up the Yin Yang
Tried to book on a desktop from work, called customer service, was told the error message was due to technical difficulties. Followed all steps advised by Zen Hotels rep, cleared cache, waited the recommended time etc, same thing happened again. Then I called again, this time I was advised to download the mobile app, wait an hour and potentially change the form of payment. Talk about shady! Save yourself the trouble and Go SPLITTY! they truly saved the day.
Wonderful app
Wonderful app and wonderful prices I wish if I can book more than one room one time
Love this app
They work with you and let you know things step by step to help you book the right room for you
The wrost booking app all time.
When I went to my hotel I spent 1 hour in the lobby waiting because the manager says that I have no reservation in his hotel but I made my reservation 1 week before I got there. He also ask me for additional charge because as he said what I paid on zen hotel was only for the reservation. They never mentioned this on the app. I got upset and leave. Asked for refund but they stole my money. Don’t try this app it’s a complete mess. I wish I could gave them less than 1 star
Add Arabic language
Add Arabic language
تطبيق جميل
استفدت منه كثيراً
Beware….
I booked a hotel through this site. When I showed up, I was told I was scammed! They will take your money! Thankfully the hotel had one room left but we had to pay much more than planned for the weekend. We heard this happened during a holiday weekend and and hotels were booked in the area!
You are the best on the work apps
The best application on the word , I have tried more than 10 apps , but yours it is the best . Many thanks.
ZenHotels: Book Hotels & Trips FAQ
- Is ZenHotels: Book Hotels & Trips free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does ZenHotels: Book Hotels & Trips have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to ZenHotels: Book Hotels & Trips?
- Ostrovok – Book a Hotel (4.9 from 280,718 reviews), Rehlat- Book Flights & Hotels (4.1 from 16,449 reviews) and Wheely (4.9 from 16,367 reviews).
ZenHotels: Book Hotels & Trips download
Last updated 26 days ago.
ZenHotels: Book Hotels & Trips sells in 175 countries. It was released 10 years and 6 months ago, on 25 Mar 2016. It holds a 4.8 rating from 22,576 reviews.
Supports 29 languages: English, Albanian, Arabic, Bulgarian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese.
How much does ZenHotels: Book Hotels & Trips make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.