MyDigicel
How much does MyDigicel cost?
Prices are current as of 11 Sept 2026.
MyDigicel has no in-app products on record in the United States.
10+ alternatives to MyDigicel
| MyDigicel |   Case Tracker for USCIS & NVC |   Lawfully Case Tracker |   Ding Top-up: Mobile Recharge |   magicApp Calling & Messaging |   Digicel International |   Tchalam |   MobileRecharge: Top up mobiles |   Inmigreat: USCIS & EOIR Court |   SLYFONE |   Natcom Top-Up | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 2.9 | 4.8 | 4.8 | 4.8 | 4.7 | 4.7 | 4.5 | 4.7 | 4.8 | 4.4 | 4.5 |
| Reviews | 7.6K | 357K | 198K | 168K | 39K | 26K | 15K | 13K | 11K | 1.4K | 1.2K |
| Released | 2015 | 2014 | 2019 | 2011 | 2011 | 2014 | 2019 | 2014 | 2023 | 2020 | 2019 |
| Monthly price | — | $7.99 | $14.99 | — | $3.99 | — | — | — | $6.99 | — | — |
| 3-month price | — | $11.99 | $29.99 | — | — | — | — | — | — | $14.99 | — |
| Annual price | — | — | $154.99 | — | — | — | — | — | $19.99 | $49.99 | — |
| One-time price | — | — | $9.99 | — | $9.99 | — | — | — | $29.99 | $25.00 | — |
The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.
MyDigicel reviews
2.9 out of 5, based on 7,571 reviews.
What people like
- Easy to check your account.
- Clean and simple interface.
- Good customer service when needed.
What they complain about
- Won’t let you sign in.
- Keeps crashing or showing blank screens.
- Auto-renewal turns on without asking.
- Bill payments often fail silently.
Bonus credit
I received a sms saying I’m eligible for a bonus if $3,100 credit but when I tried to access my bonus I’m sent a message saying there’s no bonus credit available. Tell me why this is so
Terrible. Money eater.
Worst top up channel. Have wasted money, top up gets charged on bank card but never received. S c am. Beware.
Good overall
A recommendation: put the quick pay option under the account information page to make it easier to make payments on multiple accounts.
customer service
Good day I want to let you know that there is poor customer service at the Excellent Stores branch there is this mixed indianish gentleman who is the worst he is very unkind had a bad attitude and walks around the as with an air I amand not only me alone complains about him he has to be more polite to the cusp who is paying his salary
Nb
All I’m asking for is a dark ui
My experience
Easy to check and manage account(s) Clean and easy to use interface
Horrible
Doesn’t even let me sign in. Trash
Gráficos y lenguaje
Me gustaría que la app tuviera para cambiar de idioma o lenguaje que a español ya que somos muchos los latinos que utilizamos la app y que tuviera gratis de medidor de consumo tanto de salgo como de dato.
Mediocre
This service requests a picture of your identification card prior to purchasing for reasons unbeknownst to me. Instructions tell you how to Install but seem incomplete. It is automatically set up to auto renew. If you need to cancel instructions are given to click on the link. Link takes you to the app where it doesn’t recognize your email that you used to purchase the plan, nor the number assigned to you to cancel the auto renewal.
Light/Dark Mode
Dark mode needed
Scam
Doesn’t deliver what is paid for, rubbish
Confusing and time consuming
The amount of times I have successfully topped up on this app is zero. It is confusing, payment methods is confusing and rarely works and all in all digital is a total rip off with no plans matching my needs. They trap you because there are no other good options on the island. I gave 1 star because it is (barely) better than their competitors.
Sèvis tchat
Ak sèvis tchat la , m toujou jwenn èd map chèche à , mèsi Mydigicel
Always down
This app is always down
Muy buena aplicación
😍
Digicel the bigger better network 🍭
Love ❤️ it
Literally the most terrible app. You can’t even LOG IN
1. don’t get a SMS code even though it says SMS 2. no worries, was able to verify through email 3. can’t log in with email, unexpected character (probably the @? which is in EVERY EMAIL) 4. can’t log in with phone number, that requires a SMS code which ofc is not sending 5. my final savior: email me a code. i actually get a code after 4 minutes. i go to log in — code expired, it’s been too long. i typed it in AS SOON AS I GOT IT stay away from this app at all costs
Works well
It works well. Payments go through quickly. They really have done a pretty good job with the app.
Very Slow and Unreliable
One of the worst apps Ive used in terms of keeping track of any payments or services. When you pay your bill (post paid) it will still show the same amount due and wont subtract until days later. If want to check how much long you have until a bill is due? It wont tell until the day its due. Want to check how much service you have left on your plan? Even when your late on the bill it will still tell you that you have available service. Also displays misleading prices on charges like international roaming. Did I mention the app is slow? You can spend up to an hour waiting on screens to load sometimes. As well as the customer service bot cant really help unless you’re having difficulty finding things on the app or literally anything else that you can just call an agent for. The bots borderline useless unless you just need simply/general help. Its still usable though. I wont be too mean to Ruby (the bot). The app is just very annoying and unreliable in relation to your personal needs and it makes sense to just go to a store in person. All the app has is looks and no substance. But if you want to just know the amount of call time/data you get with the plan then it can be used as that, but don’t rely on it to help you track how much you have used. It wont tell you accurately.
Can not sent credit u
Credit u feature is missing from the app, please fix.
Good
Good
This app sucks
Doesn’t work at all.
Meh
Not a bad app it just needs a dark mode, and the in app ability to pay bills.
App always goes offline
Every few months the app goes offline and doesn’t recognise my password. Error messages like “existing account error” but not letting me log in is frustrating. The app has been around for years and it’s disappointing that this keeps happening.
Plans plans
The app is ok. The shake in my opinion is crap all I ever get is something to do with the app which I do not use which I am sure you guys are aware and of. I hate that I can not purchase data like I would mind. I never use even half the data when I buy a day plan. The fact to use this app I have to have data or be on Wi-Fi is another disappointment. I have to use data to activate a plan if I am not on Wi-Fi. Please correct me if any of this information is false.
Great app
I’ve been using the app for a week after buying a visitor sim. Have had no problems. Was easy to top up and change plans. Customer service was also good when I enquired about keeping my number.
Frustrating
Remove that auto renew feature!!!
Muy buena pero una observación
La app funciona perfecto, no tiene publicidad invasiva ni se traba y en "paquetes activos" me muestra los que tengo y cuándo vencen, todo bien hasta allí, pero cuando compro un nuevo paquete chivo, al llenar el formulario de recarga especifico "recargar una vez" para que el paquete NO se renueve, sin embargo al comprar el paquete y ver mis paquetes activos el paquete aparece con renovación automática activada, creo que es un fallo grave porque puede hacerme gastar dinero hasta que otra vez manualmente deshabilito la renovación automática, favor hacer algo respecto a eso, en las últimas versiones no se ha corregido.
Can’t pay more than one bill in a day
I have postpaid and home services. I can’t pay my internet bill and then my phone bill without there being a glitch. The payment for the second bill does not go through. I have to pay them a day apart. Very inconvenient. I appreciate the update where I can get a receipt after paying my bill. But I need to be able to pay more than one bill. Thanks.
App regular
Últimamente cuesta recargar en línea se queda traba al momento de elegir el tipo de tarjeta no sé si es la señal o el sistema fuera de eso todo bien yo recargo solo en línea uso iOS y no e tenido ningún problema
Ez to use
The app is not hard to use and if u think it is bro just sell your phone
Nothing loads
Nothing been loading on my app for months. I can’t even top up and now I can’t even pay my bills on it anymore. Please do better
Para iPhone mejoraaaaa!!!
Mejórenla para iPhone Cada vez que quiero realizar una compra me toca desinstalar e instalar de nuevo 😣
Fix your app!
For months the app has been showing an incorrect postpaid balance and nothing is being done about it. In addition to which, the app no longer stores credit card info as before. It now requires you to enter the information for every…..single…..transaction which is quite annoying when you have multiple payments to make (like myself). Please do what needs to be done to fix these issues.
Información de paquetes
Sería perfecto que pusieran día y hora en la que el paquete vence
Best app
This is the best app ever 💕
Never works
There seems to be an issue everytime I open this app. Attempting to pay a bill on time is such a challenge. I’ve been logged out and can’t seem to log back in to pay my bill on time. Now there is going to be a late fee applied when the app just isn’t working.
D music
The app does not work it gives a delay of 27/07
Old bill !!!
This bill Is dated Dec 27th…. It is now March 25th. For a bill To be useful It has to be current. This information is of no Use to Me.
The app is not working
For a while now I am not able to top up or purchase any plans. Keeps getting an error.
Mode effects
A dark mode effect would help some customers to save energy...
App Issues
Just recently opened an account for carnival and the app won’t allow me to login same as the website and I used both iOS and Crome
Good
Good navigation, every thing in one place.
Bills & Activity
If you are roaming and a call gets answered by voicemail, which apparently is turned on automatically, the money is taken from your account , but it never shows up in the bills and activity section of the MyDigicel App , Giving Digicel Carte Blanche to take money from your account whenever they please without explanation.
There’s work to do
I’ve been a Digicel customer from as young as 10 years old, and I see the vision of the app and what it allows me to do. However; 12 years later, I’m increasingly frustrated by the bugs in the app, especially those which prevent me from purchasing minutes and forcing me to either buy a bundle or just top up my phone and call using the amount. That’s not good enough. I want the freedom to purchase what I want, and have the most value for my money. Please do better Digicel.
Tnten net
Aaah mw rayi jan neg yo voye my digicel la kounya 🤮🤮🤢🤢🤢
Don’t work
This app needs serious attention haven’t work at all for as long as it exist.
Good upgrade
App is simpler and functional. Seems to be a walking skeleton with that said looking forward to your continuous upgrades to add features and sort out glitches. Good job thus far. Hope it was built locally
App keeps crashing and giving me a blank screen.
App keeps crashing and giving me a blank screen. Reinstalled multiple times but still no joy. I’m currently getting this message “resource requested was not found or does not exist”.
Not the best but a working progress
Not easy to navigate and always requires signing in. It does allow Bill payment which is convenient but a lot more can be done to enhance the product
MyDigicel FAQ
- Is MyDigicel free?
- Yes. The app is free, in all 168 countries it sells in, and it sells nothing inside it.
- Does MyDigicel have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to MyDigicel?
- Case Tracker for USCIS & NVC (4.8 from 356,930 reviews, premium from $2.99), Lawfully Case Tracker (4.8 from 197,832 reviews, premium from $9.99) and Ding Top-up: Mobile Recharge (4.8 from 168,464 reviews).
MyDigicel download
Last updated 4 months ago.
MyDigicel sells in 168 countries. It was released 10 years and 11 months ago, on 28 Oct 2015. It holds a 2.9 rating from 7,571 reviews.
Supports 1 language: English.
How much does MyDigicel make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.