JustIN Mobile





How much does JustIN Mobile cost?
Prices are current as of 12 Sept 2026.
JustIN Mobile has no in-app products on record in the United States.
10+ alternatives to JustIN Mobile
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| Rating / 5 | 4.6 | 4.7 | 4.7 | 4.8 | 4.5 | 4.6 | 4.8 | 4.1 | 3.8 | 2.0 | 2.7 |
| Reviews | 11K | 171K | 103K | 58K | 22K | 6.5K | 2.3K | 968 | 815 | 647 | 78 |
| Released | 2015 | 2015 | 2019 | 2018 | 2019 | 2018 | 2019 | 2024 | 2013 | 2019 | 2020 |
JustIN Mobile reviews
4.6 out of 5, based on 11,329 reviews.
What people like
- Very easy and fast to use
- No need to carry physical keys
- Clean and simple interface design
What they complain about
- Apple Watch support is missing
- Connection to locks fails often
- Widget disappeared after iOS updates
Very good
Works as good as a site like this should
Horrible app
It’s always hit or miss if this will actually open your door. I’m literally sitting in the parking garage right now waiting for my girlfriend to come down to let me in.
JustIN Mobile
Funker bedre og bedre! På tide med dark mode?
Expires randomly
This app is infuriating. First, I need to tap at the precise time and the exact correct spot on the pad. Usually takes two tries minimum. The worst though is that I have a monthly pass and the app consistently ‘expires’ on a random date. So I repeatedly have to uninstall and reinstall the app to get it to work. Which usually happens when I’m at the entrance and there are irritated people behind me waiting for me to reinstall your garbage app.
Add cards to Apple wallet
I like the app it works great. I just wish I could just tap to open instead of opening the app and logging in and then wait for the locks to open. If the app had an apple wallet extension I think it would be better
So easy to use
Easily unlocks my apartment door and all building doors, no issues ever!
Garbage app that writes fake reviews
Solved something that was never a problem. this app is the worst man made product ever. If I was in hell, this would be the app that would drive me over the edge.
Works fine where there is mobile connectivity
It doesn’t have a mirror/App for Apple Watch.
Apple watch support
Will be nice, if apple watch support
Can’t have any other bluetooth devices on and nearby
They need to make an update to fix the above issue. If my headphones are connected to my device, it does not work.
👍
👍
Kills battery
The app prevents the screen from locking so it just kills your battery. There is 0 reason for it to prevent screen lock, unless they do it to invade your privacy and track you.
Very Useful
It is useful and handy except for entry into and out of garage. I can only use it to access building doors. Wish it responded to garage openings as well.
No Lock-screen widget
There is no way to add a widget to the iPhone Lock Screen
Great functionality but not always reliable
Great when it works but sometimes it won’t connect and requires several restarts to the app. It would also be nice if they had an Apple Watch app.
Convenient Key Companion!
This system makes it so easy to carry your key to your apartment and you never seem to forget it because most of us have our phones on us all the time!
Barely works
30% chance it’ll work on the first try. Incredibly annoying when you’re standing there for minutes trying to lock a door
Devon Finlake
Over all a good app, it would be more beneficial if this app was allowed to be operated on the Apple Watch, this may be a feature in the future:
Salto user
After updating to iOS 18 the widget disappeared and it’s not possible to add it
Great concept but unreliable
My condo uses these for entrances. Literally half the time the app does not find and connect to the Justin transmitter to unlock a door or open the garage. I can hold the phone six inches from the Justin device and the lock will not be found. After a few more attempts while holding the phone at same distance the lock will suddenly be detected and I can get in. If you are a building manager scouting for electronic locks I’d look at alternatives.
Super convenient!!
So easy when we return to our campground. We don’t have to wait while other campers check in. Works smoothly each time. Love it!
Terribly inconvenient
Keeps says “can’t find key”. Has gotten me locked out multiple times
Apple watch
Can this be used with the apple watch?
No iOS 18 widget
Please bring back a widget for iOS 18. The widget was so useful for quick access, I am now searching for the app before being able to unlock doors. Previously I found the app/widget to be excellent.
PLEASE MAKE IT APPLE WATCH COMPATIBLE
It’s okay but I wish it was Apple Watch compatibilite. So I don’t need to take my phone out each time
Great app
Easy and fast
Doesn’t work
Does not work when you need it.
Works seamlessly
Fantastic app, no need for a key, worked every time while on holiday.
Apple watch
It should be compatible with apple watch in case loss of phone
Would be ok but…
Its alright its actually quite smart but needs to have better connectivity with doors when case is on a phone AND PLEASE MAKE IT APPLE WATCH FRIENDLY!! it would be so convenient
Resort key access through iPhone app - YES!
Concierge at Grand Colorado Peak 8 offered this after I left my wrist key fob in spa robe. I appreciate this option. Super convenient! It worked perfectly our entire stay.
Does not work properly
This app is the only app on my phone that requires me to reboot my phone every time before it will work.
Widget not working
The widget is not showing on iOS 14.2, The only option is to open the app when I want to open the door, witch is kind of annoying.
Ikke så bra
Funke ikke av og til så det er best å få seg sin egen nøkkel
Widget option missing
Hi Widget option is now missing from IOS 17.15.1
Concord University
I use this app at my school and haven’t had one problem since they implemented it on all of our doors to the dorms. Very easy to use interface as easy I can even add a shortcut on my lock screen definitely do like it.
Disaster
If you are looking to buy a Salto system don’t do it! This app is a joke.
Great, but...
The recent addition of a widget really improved UX. It is now easier to access the core feature without having to go into the app itself. There’s just one piece missing: Apple Watch support. I’d love to be able to leave my desk without my phone and use the Watch to authenticate/open a door.
Iwatch
Need support for Iwatch, watches are the new phones. Phone stays at home so I can’t get into my workplace (this is my own fault of course, but please get with the times 😇)
Fine app but announces widgets that don’t seem available on iOS
As of iOS 17.5.1, when attempting to add a widget, there is still no option to add JustIn mobile. I’m unsure if this is due to the nature of my pass, but usually if that were the case the widget would be available but null. Anywho, the app works well to unlock/access things. However, this review is more a feedback to the app develops there should be more quality control/verifications on completed before announcing new functions.
It’s good
It’s fun but sometimes it just doesn’t connect
Disgusting and very bad
The day they changed our apartment to this (which I can not understand that was so smart of them…) thing I genuinely have anger issues every time I try to enter either it logs me out or it expires or just my phone dies I genuinely can not understand how somebody woke up and though hmm maybe I should make door locks with phone so they can open it with that THAT IS A BAD IDEA STOP PRODUCING LOCKS AND DELETE THIS APP FOR EVERYBODIES GOOD BENEFIT SMHHHH!!!
Thanks for the widget
Yayyyy for the new widget! The correct version makes the system less secure, seeing as unlocking the phone is no longer needed. I would recommend having the user unlock their phone upon touching the widget.
Great Idea poor execution
While the app does work as advertised, it’s a pain to open up each time you want to open your door at your condo. The fact this doesn’t have a widget for a Home Screen, wallet support, or a watch app is a travesty in 2022.
Widget
The widget doesn’t work with the latest IOS 17.4.1
Please read
If there is not an Apple Watch app for this by the end of the month, I will change this review to a one star thank you very much
Terrible app
I use this app to enter my condo. It glitches 9 times out of 10. Not only is this infuriating, it is a safety issue. Do better JustIN Mobile.
Easy to Use and Well Designed!
App is user friendly, easy to use and designed well. I like how quickly the app opens up and shows your key right away. The option buttons on the key info is a cool feature as well that allows you to open maps to get the hotel address, call the hotel direct and also read a welcome message from the hotel. Once you press the key button and present you phone to be lock, the app communicates the progress which is an added touch. One feature that I think would be cool to add is the ability to send ad receive messages tohotel from the app and also add your key to Apple Wallet. Maybe in the future!
Justin
Hey Salto. We run an apartment hotel with 65 rooms called Apartments.no in Norway. We have changed all locks to «salto» this autumn and use the app "justin" on mobile as a key card. We are unmanned. So far this has not been easy and we spend a lot of time on this, unfortunately. This is mainly because when the "key" is sent out to the customer from the booking, it is required that the customer has downloaded the app before. If the customer has not downloaded the app, the customer will not receive the key until after 15 minutes, and the customer will therefore stand by a locked door and start calling us. In other apps such as UNLOC, the key will appear in the app even if the customer downloads the app after the key has been sent out. Is it not possible to create such a solution here? That is, when the customer logs in to the app with their phone number, regardless of whether the app is downloaded after the key is issued, will find their key here? Hoping for a quick response. Regards Henrik Riis
When it works, it’s great
Generally have been happy with the app, however I just ran into a significant issue: my key was set to expire at 11:59pm but it wasn’t letting me into my unit at 11:15pm. Thankfully I was able to get into my building, at least, but I had to hang out in the lobby lounge until 12:00 when the new key downloaded. Wish it had a better sense of what time it was, or a manual “refresh key” button to avoid this situation.
JustIN Mobile FAQ
- Is JustIN Mobile free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does JustIN Mobile have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to JustIN Mobile?
- Brivo Mobile Pass (4.7 from 170,509 reviews), Land Rover Remote (4.7 from 102,753 reviews) and Parcel Pending Mobile (4.8 from 57,721 reviews).
JustIN Mobile download
Last updated 2 months ago.
JustIN Mobile sells in 175 countries. It was released 11 years and 7 months ago, on 4 Mar 2015. It holds a 4.6 rating from 11,329 reviews.
Supports 20 languages: English, Basque, Bulgarian, Catalan, Czech, Danish, Dutch, Finnish, French, German, Italian, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Chinese, Spanish, Swedish, Vietnamese.
How much does JustIN Mobile make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.
