my-benefits
FinanceBusiness

my-benefits

Johnston Group Inc.

How much does my-benefits cost?

Prices are current as of 12 Sept 2026.

my-benefits has no in-app products on record in the United States.

10+ alternatives to my-benefits

my-benefitsiA MobileCardWise MobileCo-operators Online Services
Rating / 54.74.71.73.7
Reviews2.5K60K28615
Released2015201320232017

my-benefits reviews

4.7 out of 5, based on 2,518 reviews.

What people like

  • App crashes when uploading photos
  • Support never actually helps
  • Keeps rejecting valid claims
  • Login issues are common

What they complain about

  • Very easy to use
  • Clear explanation of benefits
  • Fast claim submission process
  • Must pay upfront for care
★★★★★ Canada · v4.0.5 · 6 Sept 2026

Benefits claim

Easy to file a claim online, pretty straight forward as long as you have your necessary documents.

— File a claim

★☆☆☆☆ Canada · v4.0.5 · 7 Sept 2026

Uploading images of receipts

It has become a real headache to upload receipt photos. Idk if that is because of the Apple side or you but definitely an app update is required to fix this bug. It takes forever to upload images from mobile app, giving error on 9/10 trials.

— Selimtrue

★★★★☆ Canada · v4.0.5 · 6 Sept 2026

Valuable Service

Quality Mobile Friendly Tech-enabled Service

— JDarling

★★☆☆☆ Canada · v4.0.5 · 14 Aug 2026

Request for a photo does not always come up

This is my 5th submission today for a $13,000.00 hospital bill which keeps being rejected even though I have submitted all paperwork requested. You are consuming my time. At 79 years old I am not good with you electronic methods. Do I have to hire someone who can submit for me or just complain to OPA about lousy service. I have no trouble with dental bills or chiropractor.

— S Bpl

★★★☆☆ Canada · v4.0.5 · 27 Aug 2026

Consistent but needs updating.

Having to submit a second provider for every submission is very tedious and uploading pictures 1 at a time is an issue. It’s also very slow to upload. (Comparing to my secondary insurance app) Otherwise the app is very consistent. Ive been using the app for my business since 2014.

— Shaps2114

★★★★★ Canada · v4.0.5 · 5 Sept 2026

Amazing

This is the most easy-to-use way of doing benefits that I’ve ever had.

— S4mJ4m

★☆☆☆☆ Canada · v4.0.5 · 2 Sept 2026

Hate it

Hate it

— get it together4

★★★★☆ Canada · v4.0.5 · 2 Sept 2026

Trek Mississauga

App is great, coverage decent, broker only comes around at renewal, doesn’t respond to messages or requests. Would not recommend HYNEK Financial

— SuperflyRick

★★☆☆☆ Canada · v4.0.5 · 14 Aug 2026

new update glitch?

cant log into my account anymore. went through the reset process and still not working.

— emahlmao

★★★☆☆ Canada · v4.0.5 · 26 Aug 2026

Good but not great

Submission is easy but it would be nice to get a notification of payment or rejection. Also would be easier to be able to attach the receipt at the time of submission instead of later on when you find out claim rejected..

— 2nataliemmm

★★★★★ Canada · v4.0.5 · 4 Sept 2026

Great App

I love how the explanation of benefits is extremely clear. It is so easy to see what my usage and availability is per provider. The process of submitting a claim is very easy and I like it.

— BBbbBBbeebee

★☆☆☆☆ Canada · v4.0.5 · 27 Aug 2026

Clunky, buggy, horrible interface

Profile will forget your user name and password at random, will not recognize your company id, and will reject claims without cause. Will also reject documents at random.

— goodlucksuckers!

★★★★☆ Canada · v4.0.5 · 1 Sept 2026

Good!!

Easy to access

— loveualexfromyt

★★☆☆☆ Canada · v3.11.33 · 11 Jun 2026

No direct billing, coordination of benefits, time consuming

Coordination of benefits, is time consuming, no direct billing- have to pay for benefits up front when used to direct bill. Takes long to get your funds back.

— W knife

★★★★★ Canada · v4.0.5 · 3 Sept 2026

Great

Very easy to use

— NBelviso

★☆☆☆☆ Canada · v4.0.5 · 27 Aug 2026

Takes too long to upload

I had to add the pictures of my receipt’s 4 times before it actually worked. This is too long.

— Billyray#1

★★★★☆ United States · v3.10.9 · 31 Jan 2024

Pretty good

The claim submitted can be complicated but overall it’s ok

— Nursewifeymom

★★★★★ Canada · v4.0.5 · 2 Sept 2026

Easy to use!

App is easy to use, submit claims, and check usage. I really enjoy having it all at my fingertips!

— arklassen

★☆☆☆☆ Canada · v4.0.5 · 26 Aug 2026

Not able to attached pdf from my File folder

I was NOT able to successfully attached the benefits files to my claim. I had to take screenshot of my pdfs and attached as photo

— Margaret Michniewicz

★★★★☆ Mexico · v3.9.2 · 25 Jan 2023

Efficient service

Thank you, my claims have been attended on time and efficiently. I like the app because is friendly and easy to use.

— Lviqui

★★★★★ Canada · v4.0.5 · 30 Aug 2026

Insured

The My-benefit app is unbelievably seamless and user friendly

— Adeprinze

★☆☆☆☆ Canada · v4.0.5 · 22 Aug 2026

Website mobile

Need to fix the PDF upload for iPhone and iPad. I can use camera mode but when save pdf to my phone or iPad will just spin uploading. Has to use camera shot from screen or print paper. I should be able to upload pdf without issue. Computer works fine.

— Mobile issue upload

★★★★★ Canada · v4.0.5 · 29 Aug 2026

My Benefit

Easy to use and fast

— Shell Somerset

★☆☆☆☆ Canada · v3.11.34 · 23 Jul 2026

Horrible App

App hardly ever works. When you type forgot password, it won’t let you past the screen. There is hardly any support. Worst company ever.

— LiL_KiNg_00

★★★★★ Canada · v4.0.5 · 28 Aug 2026

Easy peasy melon squeezy

Intuitive. Great app

— DiscoDaD262

★☆☆☆☆ Canada · v3.11.34 · 17 Jul 2026

Worst Coverage

This is the worst coverage I have ever had

— Mehgcb

★★★★★ Canada · v4.0.5 · 28 Aug 2026

Prompt reply

I love the ease of using the app. I recently had a question regarding coverage and my email was replied to very promptly.

— LoryHae

★☆☆☆☆ Canada · v3.11.33 · 13 Jul 2026

Crashes every time trying to upload photos

HORRIBLE APP. Should be embarrassed. Every time I try and upload photos the app crashes and my claim then disappears and I have to start over only for it to happen again. Have been asking for almost 2 months for this to be fixed. Lazy people here can’t seem to figure out what’s wrong.

— Rachg_13

★★★★★ Canada · v4.0.5 · 26 Aug 2026

Quick & convenient

Very easy, would recommend to anyone

— Superfarmer28

★☆☆☆☆ Canada · v3.11.33 · 4 Jun 2026

Signs me out mid claim, in which I lose all the info

I’ve lost count of how many times the app has short circuited and signed me out while I’m in the midst of submitting a lengthy claim. Did the same on the website. Beyond frustrating.

— nevadajesse

my-benefits FAQ

Is my-benefits free?
Yes. The app is free, in all 3 countries it sells in, and it sells nothing inside it.
Does my-benefits have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to my-benefits?
iA Mobile (4.7 from 59,580 reviews), CardWise Mobile (1.7 from 286 reviews) and Co-operators Online Services (3.7 from 15 reviews).

my-benefits download

Last updated 1 month ago.

my-benefits sells in 3 countries. It was released 11 years and 6 months ago, on 9 Mar 2015. It holds a 4.7 rating from 2,518 reviews.

Supports 2 languages: English, French.

How much does my-benefits make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full my-benefits analytics Revenue and downloads month by month, all 3 countries split out, and every product's share and trend