my-benefits





How much does my-benefits cost?
Prices are current as of 12 Sept 2026.
my-benefits has no in-app products on record in the United States.
10+ alternatives to my-benefits
![]() | ![]() | ![]() | ||
|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.7 | 1.7 | 3.7 |
| Reviews | 2.5K | 60K | 286 | 15 |
| Released | 2015 | 2013 | 2023 | 2017 |
my-benefits reviews
4.7 out of 5, based on 2,518 reviews.
What people like
- App crashes when uploading photos
- Support never actually helps
- Keeps rejecting valid claims
- Login issues are common
What they complain about
- Very easy to use
- Clear explanation of benefits
- Fast claim submission process
- Must pay upfront for care
Benefits claim
Easy to file a claim online, pretty straight forward as long as you have your necessary documents.
Uploading images of receipts
It has become a real headache to upload receipt photos. Idk if that is because of the Apple side or you but definitely an app update is required to fix this bug. It takes forever to upload images from mobile app, giving error on 9/10 trials.
Valuable Service
Quality Mobile Friendly Tech-enabled Service
Request for a photo does not always come up
This is my 5th submission today for a $13,000.00 hospital bill which keeps being rejected even though I have submitted all paperwork requested. You are consuming my time. At 79 years old I am not good with you electronic methods. Do I have to hire someone who can submit for me or just complain to OPA about lousy service. I have no trouble with dental bills or chiropractor.
Consistent but needs updating.
Having to submit a second provider for every submission is very tedious and uploading pictures 1 at a time is an issue. It’s also very slow to upload. (Comparing to my secondary insurance app) Otherwise the app is very consistent. Ive been using the app for my business since 2014.
Amazing
This is the most easy-to-use way of doing benefits that I’ve ever had.
Hate it
Hate it
Trek Mississauga
App is great, coverage decent, broker only comes around at renewal, doesn’t respond to messages or requests. Would not recommend HYNEK Financial
new update glitch?
cant log into my account anymore. went through the reset process and still not working.
Good but not great
Submission is easy but it would be nice to get a notification of payment or rejection. Also would be easier to be able to attach the receipt at the time of submission instead of later on when you find out claim rejected..
Great App
I love how the explanation of benefits is extremely clear. It is so easy to see what my usage and availability is per provider. The process of submitting a claim is very easy and I like it.
Clunky, buggy, horrible interface
Profile will forget your user name and password at random, will not recognize your company id, and will reject claims without cause. Will also reject documents at random.
Good!!
Easy to access
No direct billing, coordination of benefits, time consuming
Coordination of benefits, is time consuming, no direct billing- have to pay for benefits up front when used to direct bill. Takes long to get your funds back.
Great
Very easy to use
Takes too long to upload
I had to add the pictures of my receipt’s 4 times before it actually worked. This is too long.
Pretty good
The claim submitted can be complicated but overall it’s ok
Easy to use!
App is easy to use, submit claims, and check usage. I really enjoy having it all at my fingertips!
Not able to attached pdf from my File folder
I was NOT able to successfully attached the benefits files to my claim. I had to take screenshot of my pdfs and attached as photo
Efficient service
Thank you, my claims have been attended on time and efficiently. I like the app because is friendly and easy to use.
Insured
The My-benefit app is unbelievably seamless and user friendly
Website mobile
Need to fix the PDF upload for iPhone and iPad. I can use camera mode but when save pdf to my phone or iPad will just spin uploading. Has to use camera shot from screen or print paper. I should be able to upload pdf without issue. Computer works fine.
My Benefit
Easy to use and fast
Horrible App
App hardly ever works. When you type forgot password, it won’t let you past the screen. There is hardly any support. Worst company ever.
Easy peasy melon squeezy
Intuitive. Great app
Worst Coverage
This is the worst coverage I have ever had
Prompt reply
I love the ease of using the app. I recently had a question regarding coverage and my email was replied to very promptly.
Crashes every time trying to upload photos
HORRIBLE APP. Should be embarrassed. Every time I try and upload photos the app crashes and my claim then disappears and I have to start over only for it to happen again. Have been asking for almost 2 months for this to be fixed. Lazy people here can’t seem to figure out what’s wrong.
Quick & convenient
Very easy, would recommend to anyone
Signs me out mid claim, in which I lose all the info
I’ve lost count of how many times the app has short circuited and signed me out while I’m in the midst of submitting a lengthy claim. Did the same on the website. Beyond frustrating.
my-benefits FAQ
- Is my-benefits free?
- Yes. The app is free, in all 3 countries it sells in, and it sells nothing inside it.
- Does my-benefits have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to my-benefits?
- iA Mobile (4.7 from 59,580 reviews), CardWise Mobile (1.7 from 286 reviews) and Co-operators Online Services (3.7 from 15 reviews).
my-benefits download
Last updated 1 month ago.
my-benefits sells in 3 countries. It was released 11 years and 6 months ago, on 9 Mar 2015. It holds a 4.7 rating from 2,518 reviews.
Supports 2 languages: English, French.
How much does my-benefits make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

