Wayfair – Shop All Things Home
Furniture, Décor & Design Tips
How much does Wayfair – Shop All Things Home cost?
Prices are current as of 7 Sept 2026.
Wayfair – Shop All Things Home has no in-app products on record in the United States.
10+ alternatives to Wayfair – Shop All Things Home
| Wayfair – Shop All Things Home |   IKEA |   JCPenney – Shopping & Coupons |   Bed Bath & Beyond |   Rainbow Shops |   Ashley - Furniture & Décor |   Rooms To Go |   Crate & Barrel |   Overstock |   Hobby Lobby |   Bob’s Discount Furniture | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.9 | 4.7 | 4.7 | 4.8 | 4.9 | 4.6 | 4.9 | 4.7 | 4.8 | 3.0 | 4.4 |
| Reviews | 3M | 859K | 520K | 143K | 43K | 40K | 26K | 13K | 2.3K | 1.8K | 1.7K |
| Released | 2014 | 2019 | 2014 | 2009 | 2016 | 2018 | 2014 | 2012 | 2024 | 2012 | 2018 |
Wayfair – Shop All Things Home reviews
4.9 out of 5, based on 3,021,711 reviews.
What people like
- Great selection of home products
- Prices are generally good value
- Assembly service is quick and polite
What they complain about
- App is slow and crashes often
- Search filters do not work properly
- Customer service is unhelpful and frustrating
- Returns are difficult and refunds delayed
Winston’s Mother
Shopping with you is always successful & a pleasure no matter what I need. Thank you, you’re the best👍
My Worst Nightmare
I ordered a living room seat way in July. It is September and I still have not received my living room set yet on top of this, they have no idea where the living set is. I called and asked them where the furniture was and they cannot give me an answer. It was supposed to be delivered tomorrow, September 6th. The worst part is I have planned a birthday party for myself and now I have to entertain over 30 people with no living room furniture.I am so angry, disappointed, and sad all at the same time!!! This is the worst experience I’ve ever had!!
Generally really everything I’ve ordered
I have ordered quite a few items through Wayfair and usually I’m very țhappy. Just be careful because you get what you pay for. If it’s really cheaply priced, it’s made that way too. But if you spend a few more dollars the value is there in my experience. My one true complaint is returns. They are not always easy… in fact, often it just isn’t worth returning because shipping is more then it’s worth. Maybe that has changed, I haven’t tried recently, but I’ve donated more than one brand new item because it cost less than the return.
Can’t Sign In
I downloaded the Wayfair app today after not having it for awhile. I have an IPhone 15 Pro and my keyboard covers the area you use to sign in, etc. Your app will not work with the phone turned horizontally so I couldn’t sign in that way either. So it is impossible for me to sign in. Please fix this soon. Thank you. I looked for app support and that’s useless. Update: I think I found a way to sign in other than the beginning of the app. Still would be nice to sign in normally. Thanks.
Deleted
Unfortunately I have had to delete the app as you no longer support ios17 and I refuse to update my phone operating system just to use your app.
The towels I just received I love them
I give him 100% they’re made in America. Everybody should buy them. I wanna get the hand towels in the wash clothes.
Clowns
They havent refunded my money after returning something that they picked up its been over a month now. Making them pickup the mattress was hard enough i had to call talk to 4 different people across states Becuase they couldn’t get my address right. If u buy something expect it not to be returned. Lets so how hard it is to get my 150$ back clowns🤡🤡🤡
Me gusta
Buen producto
Why did I try this again?
This app is broken. You can manually update your address, including your apartment number, and it will drop your apartment number from the address. That’s the most recent issue. The only time Wayfair worked was the first time. My fault for coming back. I should have known better Response to the response: That’s what i did. It didn’t work the first time. Thankfully, FedEx driver called me to ask what apartment number
Shipping issue
I can’t tell when I’ll receive it if I wanna pay for shipping to come faster
Me guasa los muebles
Son buenos
Customer service at Wayfair is the worst of any e-commerce company
Wayfair’s customer service was frustratingly unhelpful and made a simple issue far more difficult than it needed to be. I experienced long waits, unclear communication, and no meaningful resolution, which left me disappointed with the overall experience
Convenient
I love Wayfair. I just got a bed with two side tables so comfortable so convenient thank you Wayfair
Poor return customer service
Poor return customer service
laggy n crashes
Even when it’s updated … it gets super laggy and crashes
Bar stool assembly
Joel came this morning to assemble my new bar stools. He had them together in 15 minutes! He was neat, clean, polite, and very efficient in the performing his duties. I hope he comes back to assemble my island in 2 days!
Filters do not work - waste of time
Don’t waste your time. They have filters, but the filters do not actually filter to refine your search. They do this so they can show you way more than you want to see. Typical predatory sales tactic.
Beautiful things really good price
Brilliant
Do better
What is the point of having filters if they don’t actually work? The app has thousands of items, are customers really expected to scroll through every single one just to find what they’re looking for? Wayfair, this is exactly why I don’t shop here and would rather spend my money somewhere else. Having a huge selection is great, but it becomes frustrating when the filters don’t narrow down the results properly. Shopping shouldn’t feel like a chore just because I’m trying to find something that meets specific criteria. The website and app make it unnecessarily difficult to find what you’re actually looking for.
Difficile
In devrait voir afficher immédiatement litem choisi.. Peut être y penser pour augmenter vos ventes.. Merci
Wayfair is Easy
Love the ease of online ordering. Great selection. Excellent return policy.
If you love yourself don’t download
I rarely leave reviews this negative, but my experience with Wayfair has been one of the most frustrating, exhausting, and unnecessarily complicated customer service experiences I have ever had. I purchased a large sofa that arrived in multiple pieces, vacuum-compressed and packed into boxes. Once the vacuum packaging was opened, the pieces expanded to their full size, making it physically impossible to put them back into the original boxes without specialized compression equipment. When I requested a return, I specifically explained the packaging situation to a Wayfair representative. I was clearly told that I did not need to worry about packaging or sealing the sofa and that the pickup team would collect it as is. I relied on those instructions and prepared the sofa accordingly. Then the nightmare started. The carrier assigned by Wayfair, FedEx, would not complete the pickup. Instead of Wayfair simply taking responsibility and fixing the problem, I spent HOURS communicating with customer service, repeatedly explaining the exact same situation. What made this even more ridiculous was that my neighbor returned the EXACT SAME SOFA from the SAME apartment complex, and Wayfair used LLB Logistics to collect it. I provided proof of this, yet I was repeatedly told that FedEx was the “only authorized carrier” for my return and that nobody could change it. I eventually placed the disassembled and securely wrapped sofa in my apartment complex’s designated mail room, exactly as required for pickup. Management began complaining about the sofa remaining there, while Wayfair continued telling me that I needed to wait. Then Wayfair refused to issue my refund because their policy supposedly required the carrier to collect and scan the item first. So let me get this straight: Wayfair’s carrier fails to collect the sofa, and somehow I am the one who has to wait for my money because THEIR carrier did not scan it? I spent an unbelievable amount of time and energy trying to resolve a problem that I did not create. My case was eventually escalated to a specialized team and management, and I was initially told to wait another 4–5 business days just for an update. After hours of frustration, I finally decided to call customer service directly. And this is where I have to give credit where credit is due. I was fortunate enough to speak with a manager named Lily, and she was an absolute breath of fresh air after everything I had been dealing with. Lily was professional, patient, respectful, understanding, and genuinely interested in finding a solution. Most importantly, she actually listened. I did not feel like I was talking to someone reading the same scripted responses over and over again. She understood why the situation was unreasonable and treated me like an actual customer with a legitimate problem. Her communication was excellent. She was calm, knowledgeable, courteous, and incredibly helpful throughout the conversation. After spending so much time feeling like I was fighting against a system that nobody wanted to take responsibility for, Lily made me feel like someone at Wayfair finally cared about resolving the issue. That level of customer service deserves recognition. Wayfair should seriously look at how Lily handles customers and use her as an example of how difficult situations should be handled. Employees like her are the reason an extremely negative customer experience can still end with at least some respect for the people working inside the company. So, to summarize: I absolutely do NOT recommend using Wayfair. After this experience, I personally would not order from them again. The amount of time, stress, contradictory information, logistical nonsense, and unnecessary back-and-forth required to resolve what should have been a straightforward return was unacceptable. But if you already made the unfortunate mistake of ordering from Wayfair and something goes wrong, do yourself a favor: Ask for Lily. Seriously. If you can get Lily on the phone, you might actually have a chance of getting your problem handled by someone who listens, understands, and genuinely tries to help. Lily was the one bright spot in an otherwise dark and miserable experience with this company. Wayfair: 1 star. Lily: 10 stars.
Phone number
Took a while to add my phone number - you need the UK code of 44 and drop the 0
Address
Did you add some new address cleansing software or something because all of a sudden I had to delete my address change my city to slightly incorrect city and then I was able to complete my purchase
Payment method
The payment method is quite difficult as it insists on PayPal
Always so helpful!
I will continue to buy from Wayfair, the customer service is always the best! They stand by their products and value their customers! Thank you so much!
Love Wayfair But New Update Doesn’t Work
Opened the updated app and was browsing the Labor Day sales. App asked me to press and hold button to prove I wasn’t a bot. I tried! Whether I held for short or long time didn’t matter. Button just keeps buffering and I can’t get back in to the app. I am not a bot!
Love Wayfair not the App
Glitchie and annoying. Expect much better as big fans of the desktop site
couette
maintenant reçu permission avec difficultés
So fun to shop
The greatest thing about Wayfair is getting new ideas!
The recent updates
First off who on earth takes a perfectly functional website and has someone completely recode it to make it unusable when it’s a shopping website. Not only am I being prompted on a loop to hold down a button to prove I’m not a robot but the tried and true and Wayfair professionals program no longer works for anything. I’m in the middle of trying to buy 1300sq ft of flooring and can’t get anything to work correctly. When a new software doesn’t work correctly you scrap it and go back to the one that worked while you figure it out. You don’t send out 87 patches and pile onto the already steaming pile of code which didn’t work in almost any facet from the beginning. Good lord. We’ve lost the plot. I can’t even login and get past the I’m not a robot prompt much less checkout or use the professional program.
Filters suck
There are tens of thousands of listings for products in a given category. The filters need to be better. It's frustrating that you can't access the same filters depending on your search terms. I need to be able to consistently search by size, for example. I only get the "size" filter randomly.
Not that bad
I wish someone would reply if I have problems
Love this app
Wayfair is a great company. They stand by their products .
UNABLE TO ACCESS APP AT ALL NOW
Hello. I also have an iPhone that isn’t 17.0 compatible and I cannot download the upgrades, open thru an email or type in the http:// address directly.. it all brings me to the Wayfair page that says we have upgraded our App and to upgrade now and when I do that it brings me to App Store to download but it doesn’t download. Is there any way to access the website without having 17.0?
Can’t browse categories
It would be a lot less frustrating to have an actual menu where we can choose by category instead of all these pictures that lead to more inspo pictures. I want to be able to pick what I’m looking for and to filter it by size, color, etc.
Shopping
Sure difficult to navigate. Can’t believe how difficulty was to order and pay.
Whole home
Great stuff , great prices, great customer service. Wayfair is a tremendous resource for your home. They have it. It’s easy .
Bad customer service experience
The products I ordered has been delayed for over two weeks, and I have had a poor experience with customer support in resolving the issue. They have offered little to no options for resolving the issue in a timely manner.
App isn’t working since update
Won’t load at all
Improve app
Recommendation are not useful, app is very slow
Very good
Used for 10 years
Bait and Switch Delivery Dates
To date, 100% of my orders placed on Wayfair have been at least 4 to 5 days late. I now have four separate orders and all our additionally delayed 2 to 3 additional days. Wayfair does not offer any assistance even though they provide delivery date estimates as well as select your day for delivery. Do not trust them to deliver anything on time or to provide assemblance of customer service if there are issues. Currently attempting to speak with customer support again, and they are 100% unwilling to assist.
The app, the store
This app is incredibly slow which makes it very frustrating to use. You click on an item and nothing happens so you eventually click on it again and then it opens three or four pages of the same item and gives the message “something went wrong”. This happens every single time. Then if you want to switch between options of a certain product it takes forever to switch or doesn’t switch at all. I mean if your whole store is online you think you’d have an app that works especially when every time I used the website on a browser it tells me to download the app and offers special deals to use the app. Still haven’t seen any special app deals. Now about the store. What’s with wayfair verified? If you sell it on your platform it should be wayfair verified. I ordered two chairs and the delivery went well but the chairs were not great. One was better than the other and they’re the same chairs. Wayfair should have a standard of what is aloud to be sold on their site. Shouldn’t be luck of the draw for the consumer especially when the return policies are ridiculous. The app is 1 star and the store is 3
Checkout items
If I have an item in checkout, it should be saved , but when I went to pay, it was out of stock, very annoying. Also when I ask to get an alert for a product, the button description doesn’t confirm it so not sure if I’ll receive it.
Wayfair – Shop All Things Home FAQ
- Is Wayfair – Shop All Things Home free?
- Yes. The app is free, in all 4 countries it sells in, and it sells nothing inside it.
- Does Wayfair – Shop All Things Home have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Wayfair – Shop All Things Home?
- IKEA (4.7 from 858,771 reviews), JCPenney – Shopping & Coupons (4.7 from 520,212 reviews) and Bed Bath & Beyond (4.8 from 143,036 reviews).
Wayfair – Shop All Things Home download
Last updated 1 month ago.
Wayfair – Shop All Things Home sells in 4 countries. It was released 12 years and 6 months ago, on 30 Mar 2014. It holds a 4.9 rating from 3,021,711 reviews.
Supports 2 languages: English, French.
How much does Wayfair – Shop All Things Home make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.