Pioneer Bank
How much does Pioneer Bank cost?
Prices are current as of 12 Sept 2026.
Pioneer Bank has no in-app products on record in the United States.
10+ alternatives to Pioneer Bank
| Pioneer Bank |   FirstLight Mobile Banking |   OFCU Mobile Banking |   myPioneer Mobile |   Citizens Bank LC Mobile |   Pioneer Bank Mobile Banking |   LCSB Mobile |   Pioneer Bank & Trust |   Pioneer Mobile App |   Pioneer-Mobile Banking |   JP Stone Community Bank | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.8 | 4.8 | 4.7 | 4.8 | 4.7 | 4.8 | 4.8 | 4.8 | 4.4 | 3.3 |
| Reviews | 2.2K | 10K | 2.2K | 1.9K | 1.6K | 1K | 976 | 942 | 814 | 616 | 25 |
| Released | 2014 | 2016 | 2011 | 2015 | 2022 | 2015 | 2022 | 2022 | 2018 | 2012 | 2014 |
Pioneer Bank reviews
4.7 out of 5, based on 2,222 reviews.
What people like
- Interface is clean and easy to use.
- Staff treats customers with respect.
- Mobile check deposit works well.
What they complain about
- App locks you out constantly.
- Balance updates are painfully slow.
- System crashes happen very often.
Elite Bank
People’s Bank, one is treated with respect, as if one is part owner, it doesn’t matter if it’s on the phone or in person.
Terrible Online Banking System
There banking system is absolutely astonishing on how bad it truly is. Always logs you out forcefully, always have to change the password to get in. Seems like EVERY weekend at some point the application is down. I always have to call to get the account fixed. Absolutely a waste of time more often than not. This company makes plenty of money to upgrade their system. However it is a bank and a bank that seems to cut corners. Absolutely terrible.
Cannot make external transfer
I have made a transfer from either of these accounts to my First Natl bank account in Alamogordo at 10th St. My account number there is 4500 1406 I have not been able to make an external transfer for several months, and I am concerned why I cannot do that. I can send money to you from Fidelity and from First Natl Bank yet cannot do it the other way around.
The worst banking app/customer support
The worst part of the app locking you out and error notifications ever other week, is that when you call the corporate office they say there is nothing wrong on their end. It is one excuse after another. What’s the point of online banking that you cannot access online?
Good but very bad
The app is user friendly and very easy to use. The thumbprint ID feature on IOS is awesome and makes checking my account easier. Now on to the issues. They don’t update very quickly. So you think your still in the positive and then you deposit your check and end up owing double because you were over drafted. The bank won’t fix it because it “takes time for the app to update”. I am sorry but due to the fact the the app is shoddily updated I went very negative in my bank account and got 3 overdraft fees attached to things that on the day my check was deposited had overdraft fees that didn’t post til 2 days later. I feel robbed and the bank itself won’t help at all. So here I sit. Broke. Angry. A negative balance and the only reason I am negative is because this app dose not properly update agains the compute system at the bank. So be glad you even got 3 stars. After this I am seriously debating switching to a better bank with a better updated system.
Excelente!!!!
Solo falta que me aprueben una tarjeta de Crédito
Never works
Anytime I try to check my balance it gives me an error or the app wont even open.
Pretty good
Sometimes it's a little glitchy, but overall an easy to use and convenient app for managing my bank account. The mobile deposit is easy to use well.
Terrible App
I constantly get locked out of my acct and it’s upsetting because it’s usually on the weekend when nobody can help. I know my password is correct because it was saved 1 month ago in my phone. Then what makes matters worse is when you try and change the password, you never get a reset button in your email ti do so. Try as you may. So if you see a charge you don’t recognize your stuck on pins and needles. This has happened to me so many times I can’t even count. I keep telling myself to change banks, even if it’s a pain to switch all my vendor info.
The app
The app is easy to use and makes banking simple.
Systems
Systems are ALWAYS down. Cant even login to the app most of the time. You never get notified of when they will be down & back up running.
App doesn't work
Latest update does not allow app to open, even after restart. Also, mobile app (and mobile web site) doesn't allow use of all banking functions. Don't have an actual computer? Too bad, so sad. Turns out the update is not backward compatible, but makes you update anyway. My iPad is old enough to not take a new OS, so can't use the app. BAD DESIGN!
The worst
I got locked out and it told me to go to the bank. The bank told me to call a hot line. Hasn’t worked since.
Down
This does not inform customer always down never send updates, poor service
It just wouldn’t let me log in for weeks at a time!
I used to have so many problems with this app for no reason. Once I wanted to buy a new hat because I was on vacation at sea world. The app stoped letting me log in. I just had to chance it and hoped I had enough money. Conclusion of the story was that I spent to the negative on that hat. Fun times.
Worst app
This app is horrible every month I have to reenter my passcode even though I have Face ID just deleted this app if you make an app actually make it work this is 2024 !!!!
I love my bank!!
I love the phone banking and all the tellers at pioneer bank. They are always polite, friendly and efficient. I also enjoy the online bank! Thank you for such great service.
Swap Banks
If you’re looking to have a decent online banking experience this is not your ideal bank by a long shot, the app and apparently entire server will shut down randomly, and very commonly. It’s so bad you have to call the bank directly during work hours to do anything, and yes these server crashes last days or even weeks on end. You can’t check your balance during these crashes, if you temporarily locked your card in the app and than it crashed you will have to wait til bank hours to call and fix it. It is a frustrating mess while admittedly when it is working is decent. Your best interest is to swap banks if you plan on using the online banking feature.
Balance problems
I like the new change but when ur car gets charged it’s not showing the transaction immediately anymore... and it’s very slow
This app is terribl
Ive never used such a terrible bank and app in my life idk why i still have it and theres no way the reviews are this high the service is down 24/7 i can rarely access my balance and account on website or app they lock ur card so often its horrendous u can have it unlocked and preferences changed but then relock ur card and act like u didnt just unlock it and change stuff DO NOT I MEAN DO NOT TRUST THIS SERVICE WITH UR MONEY. This is the first and only bank that has ever let auto roll payments deduct from an empty account i then refunded the deductions bc they withdrawled money 1-2 days earlier then were supposed to due to holiday wknd or sum i had it refunded and the bank did not refund me the money they stole from me. This is a 1-2 star business on all rating services BUT the app store? Interesting. I suspect bot reviews and not calling real ppl bots im saying they paid for fake reviews theres no way i believe that these reviews are real when in reality u can never access ur account.
Outstanding!
Very well designed. Loads fast, clean look and easy to use. Does everything I want; deposit checks, pay bills, transfer $ between accounts and check balances.
Garbage app
If I could give it a zero, I would. I have never been able to login.
Great App!!!
New update was easy to install, and easy to use. I make deposits all the time and love the ease of mobile banking!!!
Ron
App is terrible, difficult
Love the new look!!
It's very easy to use and the display is very clean!! Great job!! :)
Possibly the app is hacked
I just tried to log in and it had a pop up that said to enter password to log in afyer doing face id and I thought it was a new verification to login and I put it in and it said congratulations then kicked me back to the login.
Pioneer Bank FAQ
- Is Pioneer Bank free?
- Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
- Does Pioneer Bank have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Pioneer Bank?
- FirstLight Mobile Banking (4.8 from 10,136 reviews), OFCU Mobile Banking (4.8 from 2,229 reviews) and myPioneer Mobile (4.7 from 1,939 reviews).
Pioneer Bank download
Last updated 7 months ago.
Pioneer Bank sells in 1 country. It was released 12 years and 8 months ago, on 10 Jan 2014. It holds a 4.7 rating from 2,222 reviews.
Supports 1 language: English.
How much does Pioneer Bank make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.