Ziroom Rentals
Lifestyle

Ziroom Rentals

北京自如信息科技有限公司

How much does Ziroom Rentals cost?

Prices are current as of 11 Sept 2026.

Ziroom Rentals has no in-app products on record in the United States.

10+ alternatives to Ziroom Rentals

Ziroom Rentals reviews

4.7 out of 5, based on 234,029 reviews.

What people like

  • Staff are attentive and helpful
  • Rooms look great for young people
  • Easy to settle in quickly

What they complain about

  • Service fees feel like a rip-off
  • App drains battery and steals data
  • Customer service ignores serious complaints
★★★★★ United States · v6.7.8 · 23 Oct 2020

万管家服务一如既往的好

万管家服务一如既往的好

— Dean-1227

★☆☆☆☆ United States · v7.19.1 · 28 Jul 2026

Annoying and unhelpful employees

What they did: 1. Kept harassing us and insisted entering our apartment without our presence. 2. Double charged for the utilities and locked the door because ‘we didn’t pay for the utilities in time’. While in fact we had paid it months ago and filed a dispute before the due date. It took them one entire month to NOT-be-able to sort it out. 3. Sent plumbers to fix some pipes because it was leaking into the neighbors, without giving us reasonable time, for 5 times in a row. And they were cheeky enough to ask us to stay home during our working hours without any compensation for that. 4. Threatened us of ‘legal consequences’. I’d fall for it if I were not a law practitioner myself. Consider carefully before you sign their contract. Remember that 12345 ( the municipal complaint hotline) is your friend when things get sour.

— KaiCocoG

★★☆☆☆ United States · v7.4.1 · 23 Jun 2022

每一页都是弹窗,到处都是广告

不给个性化推荐就一直要,每一个选项卡都有弹窗。太垃圾的国家,太垃圾的 app。

— ♞MsDurex

★★★☆☆ United States · v7.18.4 · 20 Jun 2026

Useful service staff, Terribel Fapiao Dept

The app is useful but the apartments charge an extra 10% for a service that feels not worth it. They send an ayi each month and cover internet, but somehow that costs thousands each month. When you request a Fapiao, you will get it half of the time. And then you’ll have to bother the service department who will then have to reach out to the department in charge of the Fapiao. It’s unfortunate that the service staff have to make up for the incompetence of the billing and pay dept.

— Vandeves

★★★★★ Canada · v6.7.8 · 18 Oct 2020

自如平台的服务质量和便利性确实挺不错的

给了我们一个能够在陌生城市快速安家的渠道。

— 严龙伐虎XT

★☆☆☆☆ United States · v7.19.0 · 18 Jul 2026

最垃圾的租房软件

自如是最垃圾的租房软件,看房时全公司就像舔狗,交了钱立马无声,从销售、房管、客服全都不解决问题,最最最重要的自如的民房都改造隔断违法出租,居然没有任何部门敢管。自如已经不是公司垃圾,而是不断逾越法律底线到现在,垃圾背后能量不可小觑。

— 垃圾自如,逾越法律

★★☆☆☆ United States · v6.9.2 · 21 Feb 2021

Too many ads

- 1 star: I turned of notifications because of ads, but now I miss important notifications. -1 star: no English support on the app even though y’all seem to service foreigners a lot. Add localization! - 1 star: no dark mode

— TahoeIsGreatGruberIsWrong

★★★☆☆ Canada · v7.18.3 · 29 May 2026

…

…

— c0nfuse

★★★★★ Canada · v6.7.0 · 10 Aug 2020

要是价格便宜一点就完美了

喜欢自如,给了我们一个温馨的小家❤️

— 五阿吉

★☆☆☆☆ United States · v7.17.8 · 9 Apr 2026

Way Too Many Phone Calls

Sales agents will automatically call you repeatedly after you just click on a house. Border level harassment.

— Henglihai

★★☆☆☆ United States · v6.4.8 · 14 Dec 2019

我真的服了

我是服了自如这个服务了,这么贵的服务费,我住进去一周,密码锁就要没有电了,还需要我自己换。突然没电了我就门都进不了,得要紧急去买五号电池,还要找到可以开电池盒的螺丝刀。我不知道收这么贵的服务费是来干嘛的。

— Ggambb

★★★☆☆ Canada · v7.10.3 · 19 Dec 2023

启动太慢了,卡的难受

搞搞性能优化吧

— Papermao

★★★★★ United States · v6.5.9 · 24 Apr 2020

点赞管家

管家,特别细心,很贴心,希望工作顺利!

— 胡宇凡想说

★☆☆☆☆ United States · v7.17.5 · 5 Mar 2026

垃圾

垃圾,租房的时候最好看清合同,有一些条款是霸王条款。

— panta666

★★☆☆☆ United States · v6.4.8 · 10 Dec 2019

付款交易太太太太太太太太太太麻烦了

不允许公对公打款,只允许微信和银行卡(一天1w上线)是不是有逃税漏税的可能?

— tyrn2580

★★★☆☆ United States · v7.0.3 · 22 Jun 2021

物联网设备添加到Siri不能用

快捷指令一直提示超时。

— Thea Yao

★★★★★ Canada · v6.3.1 · 11 May 2019

Mr

在中关村附近短租,服务很棒,房子统一装修,装修风格比较适合年轻人,家门和房门都配有密码锁,可以随时更改密码

— SmoothShaney

★☆☆☆☆ United States · v7.16.5 · 11 Dec 2025

Ziroom Mismanagement: Piled Garbage, Blocked Fire Lanes 自如管理失职:垃圾堆积,消防通道堵塞

Ziroom Apartments are plagued by multiple management issues that severely compromise living safety and the community environment. Firstly, garbage has been chronically piled up and obstructing pathways in common areas, which not only impedes passage but also creates sanitation and odor problems. Secondly, the customer service department is highly inefficient in handling resident complaints, leaving reported issues unresolved for extended periods. 自如公寓存在多处严重影响居住安全与环境的管理问题。首先,公共区域长期存在垃圾占道堆放现象,不仅阻碍通行,还产生卫生与异味问题。其次,客服部门对于住户的投诉处理效率低下,问题反映后长期得不到有效解决。 The conduct of some tenants is problematic and reflects a lack of consideration. They indiscriminately discard waste, park vehicles in a disorderly manner, and even occupy fire lanes, posing serious safety hazards. In the face of these disorders, the apartment management has failed to fulfill its fundamental responsibilities, opting instead to evade and shift blame. Despite collecting management fees, they have not provided commensurate services or effective administration, leading to a continuous deterioration of the community environment and living standards. 部分租户行为失范,素质堪忧。他们随意丢弃垃圾,车辆乱停乱放,甚至占用消防通道,造成了严重的安全隐患。面对这些乱象,公寓管理方未能履行其基本职责,反而推诿塞责。在收取管理费后并未提供相匹配的服务与管理,导致社区环境与居住品质持续恶化。

— Mr . Jack Mask

★☆☆☆☆ United States · v7.15.7 · 3 Sept 2025

差评,在自如住了五年

自如的房子就是贵,还要10%的服务费。我在自如住了五年多,超过99.9%用户。收了10%的服务很拉胯,最难忍的是他们退租过程水很深,不能立马申请退租,过一段儿时间才行,当然了这段儿时间还早继续扣你的房租,很气人。

— ,jdbsidhhdjsjd

★☆☆☆☆ United States · v7.15.3 · 14 Jul 2025

假的

假的

— 方雍婵

★☆☆☆☆ United States · v7.14.9 · 13 Jun 2025

偷流量,后天运行,电耗光

偷流量,后天运行,电耗光

— vb99988

★☆☆☆☆ United States · v7.14.0 · 26 Feb 2025

Really bad service

They take 10% from the rental fee. Promised to change the locker the day after but never came, when I contact them online . They repeat themselves and even the person who works for them does not know who is doing what and cannot make any progress!

— Dora-Jin

★☆☆☆☆ United States · v7.13.1 · 5 Nov 2024

Worst customer service I’ve ever encountered

Will dismiss serious concerns and blame you for it, put your life potentially in danger and won’t or can’t do anything to fix or apologize or find a solution that is just and fair, or say that they can’t fix a system that is glaringly fixable. They won’t escalate the issue to someone higher because the base employees are scared of talking to their managers. I felt deeply humiliated.

— adrienlan

Ziroom Rentals FAQ

Is Ziroom Rentals free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does Ziroom Rentals have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Ziroom Rentals?
Wellcee-唯心所寓 (4.9 from 47,392 reviews), 我爱我家-二手房买房租房平台 (4.0 from 11,678 reviews) and 相寓 - 美好租+生活 (4.0 from 10,996 reviews).

Ziroom Rentals download

Last updated 0 months ago.

Ziroom Rentals sells in 175 countries. It was released 13 years and 1 month ago, on 28 Aug 2013. It holds a 4.7 rating from 234,029 reviews.

Supports 2 languages: English, Chinese.

How much does Ziroom Rentals make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 200K
Open the full Ziroom Rentals analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend