RoundPoint You Are Home
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RoundPoint You Are Home

Securely manage your home loan

RoundPoint Mortgage Servicing LLC

How much does RoundPoint You Are Home cost?

Prices are current as of 12 Sept 2026.

RoundPoint You Are Home has no in-app products on record in the United States.

10+ alternatives to RoundPoint You Are Home

RoundPoint You Are HomeRocket MortgageREADYSAVE 529Flagstar Mobile BankingShellpointGoodLeap HomeFairway NowYour Mortgage Servicing CenterMercury Insurance: Car & HomeMy UWM LoanHomebot
Rating / 54.84.94.74.74.94.84.84.84.81.53.7
Reviews21K178K29K22K17K3.6K3K2.2K1.6K611125
Released20232011202020152022202420142022202120212023

RoundPoint You Are Home reviews

4.8 out of 5, based on 21,354 reviews.

What people like

  • Making payments is simple and convenient.
  • Checking your balance is quick and easy.
  • Everything you need is in one place.

What they complain about

  • Login issues and app crashes happen often.
  • Forces password resets every single month.
  • Customer service ignores emails and calls.
  • Payments sometimes show as uncredited for months.
★★★★★ United States · v10.1.1 · 9 Sept 2026

Right to the Point

Very user friendly. Easy to make additional escrow and mortgage payments and a great historical breakdown.

— txalcat

★☆☆☆☆ United States · v9.4.1 · 16 Aug 2026

The WORST

Literally the worst app ever!!! I don’t know what happened in the last year or so but EVERY MONTH I have to reset my password because the app says I have the wrong information!!! Even though I use the Face ID method. I’ve called once before but the problem still remains. I hate it here!!!!

— Ms. Elliott253

★★☆☆☆ United States · v9.4.1 · 26 Jul 2026

Too many bugs

I’ve had way too many problems trying to use this app. At first, I couldn’t login through the app. I could go online and login but anytime I tried using the app. It wouldn’t let me login. Now I can login, but, half the time I try to go look at my stuff, the app won’t open. When it does work, it is quite nice.

— Jaw513

★★★★★ United States · v9.4.1 · 30 Jul 2026

Awesome!!

personable, friendly just what I needed

— HAPPY HAPPY HOME OWNER!!

★☆☆☆☆ United States · v9.4.1 · 14 Aug 2026

Terrible customer service!

Both the app and website are horribly broken, redundant and confusing. You will spend hours on the phone going from place to place only to be sent back to square one. The rabbit holes and dead ends are infuriating and will waste hours of your time. Want to speak with a human? Good luck! I only got a call back after reporting them to the BBB. Automated processes do not work, zero support and communication. If I could fire them, I would.

— pteewee

★★☆☆☆ United States · v9.4.1 · 20 Jun 2026

Stop asking for me to enroll in paperless statements.

I’ve answered “NO” 800x. STOPPP

— -The-Dark-Knight-

★★★★★ United States · v9.4.1 · 17 Jul 2026

Customer Service

Excellent

— Patrubal

★☆☆☆☆ United States · v9.4.1 · 6 Aug 2026

Doesn’t work

Doesn’t work

— Nevada Sierra

★★☆☆☆ United States · v9.3.6 · 2 Apr 2026

Log in issues

I haven’t been able to log in for months. I’ve deleted the app and reinstalled. I’ve updated. The app does not allow me to get past the log in page. Please fix it!

— Bloodyfishin5

★★★★★ United States · v9.4.1 · 15 Jul 2026

Best Mortgage Lender

Roundpoint is the best Mortgage Lender because they provide you with the wealth of information on their Customer portal and they are always quick to respond.

— RebeccaFla

★☆☆☆☆ United States · v9.4.1 · 2 Aug 2026

Password issues

App makes me reset my password every month even with Face ID enable

— rckrodriguez

★★☆☆☆ United States · v8.4.6 · 10 Nov 2025

Shady

Old bank had a low escrow requirement. Our loan was sold to Roubdpoint this summer. Now (Nov) our monthly bill went up $300 per month. When we called RoundPoint customer service they said that RESPA requires a higher balance. That was a lie- RESPA allows the bank to collect a higher escrow balance (which the bank will use to earn interest instead of us)- it does not require it. To call in, the phone tree is LONG and irritating. And of course, because they’ve increased the escrow, you might think that it was because your insurance cost went up- so the phone tree tells you that you’re paying too much in insurance- just let us provide it for you. Yeah right. Have to respect how they try to make money. Shady.

— Jon Hager '97

★★★★★ United States · v9.4.1 · 13 Jun 2026

Great company

Always have had wonderful service from Round Point!!

— Jim D 1

★☆☆☆☆ United States · v9.4.1 · 1 Jul 2026

Garbage

App is terrible and this is the 3rd company to have bought my mortgage

— apple11

★★★★★ United States · v9.3.6 · 2 May 2026

Simple and Convenient, With Room to Improve

The RoundPoint Mortgage app is simple and easy to use. It makes paying my mortgage and checking my balance quick and convenient, and everything I need is in one place. It’s not perfect—the app can be a little slow at times, and I’d like to see more detailed breakdowns—but overall it gets the job done without any hassle.

— Mitch barker

★☆☆☆☆ United States · v9.4.1 · 12 Jun 2026

This App is Terrible

I have not been able to use this app for months to pay my mortgage because an error occurs every time I log in. It’s 2026 hire the right people to fix this app because it’s ridiculous at this point.

— Malanaaaa1

★★★★★ United States · v9.3.6 · 29 Apr 2026

Life made easy

Since getting this app making my payment are so simple and convenient. Can’t imagine doing it with a check and a stamp !!

— Sick of California

★☆☆☆☆ United States · v9.4.1 · 3 Jun 2026

Ripoff

So far I have paid over $3,000 and not received credit. Even my bank faxed them two times with the verification but account has not been credited!🤬. I will say to start it was almost $10,000 and with the help of my bank I have only received partial credit and late fees were not removed from the account. If I could find a lower interest mortgage I would dump RoundPoint immediately!

— Hopeful in Redding,CA

★★★★★ United States · v9.3.6 · 6 Apr 2026

Easy to use

Useful apps

— RW5567

★☆☆☆☆ United States · v9.3.6 · 6 May 2026

App not working

Last 3 months it gives an error stating “sorry we don’t recognize that log in, etc” have to go online instead of app to pay!

— Princessa745

★★★★★ United States · v9.2.6 · 13 Mar 2026

Fast and easy

I will continue to use the app now

— Babszz

★☆☆☆☆ United States · v9.3.6 · 5 May 2026

Login

This app makes me change my password every single month and it takes 10 minutes and it’s frustrating that everyone I’m prompted I have to go through the task of changing my password

— Piano Ball Man

★★★★★ United States · v9.2.6 · 16 Feb 2026

Late payment

I have to make a late payment because supposedly the payment don’t go thru and the app was down on a Sunday

— Javi;)

★☆☆☆☆ United States · v9.3.6 · 5 May 2026

Worst Customer Service Ever

Typical big bank mentality of screw the good client - no ownership of their error and they don’t care. Never got the call back from a supervisor as promised and no email communication from the 3 emails I sent! DO NOT DO BUSINESS WITH THEM!

— lcb4141414

RoundPoint You Are Home FAQ

Is RoundPoint You Are Home free?
Yes. The app is free, in all 12 countries it sells in, and it sells nothing inside it.
Does RoundPoint You Are Home have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to RoundPoint You Are Home?
Rocket Mortgage (4.9 from 178,074 reviews), READYSAVE 529 (4.7 from 28,775 reviews) and Flagstar Mobile Banking (4.7 from 21,577 reviews).

RoundPoint You Are Home download

Last updated 1 month ago.

RoundPoint You Are Home sells in 12 countries. It was released 2 years and 11 months ago, on 1 Nov 2023. It holds a 4.8 rating from 21,354 reviews.

Supports 1 language: English.

How much does RoundPoint You Are Home make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full RoundPoint You Are Home analytics Revenue and downloads month by month, all 12 countries split out, and every product's share and trend