My Orange BE
No in-app products collected for this app.
| Rating | |||
|---|---|---|---|
| Belgium | 97%4,041 | 3.45 | |
| France | 1%42 | 3.02 | |
| Luxembourg | <1%41 | 1.90 | |
| Netherlands | <1%17 | 3.59 | |
| United Kingdom | <1%8 | 1.63 | |
| Iceland | <1%0 | — | |
| Italy | <1%0 | — | |
| Norway | <1%0 | — |
Description
As an Orange Belgium mobile customer, MyOrange app allows you to:
Closely monitor your consumption
Consult and modify your tariff plan
See your last 6 invoices and review the details
Manage your payment preferences (method of payment and address for receiving invoices)
Pay your invoices via a banking app or with your card reader
Reload your prepaid card or that of someone close to you
Shift from a prepaid card to a subscription in just a few clicks
Activate, adapt or deactivate options
Manage the tariff plans and options of members of your household included on your invoice
Consult your advantages and accept your gifts available thanks to the Orange Thank You loyalty programme
Add cards to your subscription for members of your household directly from the app
Add an Internet or TV offer to your subscription
Purchase a new smartphone and benefit from advantageous reductions by combining subscription + smartphone
Find the nearest Orange shop
Test the network coverage and speed of your internet connection
Access FAQs, web forms and useful numbers for contacting us. We will be delighted to assist you!
IMPORTANT INFORMATION
Do not worry about your surf volume:
The use of the app itself is free in Belgium and abroad.
The use of third-party applications is not: the use of GPS for the localization of Orange shops and the payment or reloading via a banking app is charged as a surfing volume.
Use via mobile network or Wi-Fi:
The My Orange app is accessible via the mobile network or Wi-Fi.
Connecting through the app with our 3G/4G gives you immediate and automatic access to the app.
Careful! For the automatic recognition to work, you may not use VPN or old proxy settings.
If you still need to enter your mobile phone number even if you’re using Orange's mobile network, you have to remove the proxy from the internet settings of your mobile device. More information at https://www.orange.be/nl/instellingen (Dutch) or https://www.orange.be/fr/parametres (French)
If you prefer connecting through Wi-Fi upon first usage after download or update, you’ll be asked to enter your phone number. The received SMS code will give you access to the app.
Consumption view:
The information shown is limited to the card for which the application is used.
Shown data is purely informative and does not replace your invoice.
BUSINESS OR CORPORATE CUSTOMER?
The My Orange app has also been optimized for our B2B customers with a SHAPE tariff.
Please contact your Fleet Manager if you have another business tariff plan. Together with the dedicated Customer Service we'll surely find a way to manage your consumption.
More information can be found on www.orange.be/myorange
