Connex Credit Union Mobile




How much does Connex Credit Union Mobile cost?
Prices are current as of 12 Sept 2026.
Connex Credit Union Mobile has no in-app products on record in the United States.
10+ alternatives to Connex Credit Union Mobile
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|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.8 | 4.7 | 4.8 | 4.8 | 4.8 | 4.8 | 4.8 | 2.2 | 3.5 | 2.9 |
| Reviews | 3.5K | 16K | 15K | 5.1K | 4K | 2.4K | 1.5K | 1.1K | 92 | 42 | 31 |
| Released | 2013 | 2023 | 2014 | 2014 | 2013 | 2019 | 2020 | 2022 | 2023 | 2014 | 2011 |
Connex Credit Union Mobile reviews
4.8 out of 5, based on 3,537 reviews.
What people like
- Very easy and simple to use.
- Staff provides great personal customer service.
- Basic banking tasks work smoothly.
What they complain about
- Mobile check deposits often fail or crash.
- App crashes frequently or becomes unresponsive.
- You cannot transfer money to other banks.
Best
I love this app
Connex review
You should give your customers the option to transfer money outside of your organization from the mobile app.
Frustrated
This app doesn’t work all the time . I have been using this app for years all of a sudden it now stops working when it gets ready. I have to delete it then reinstall and it will work until it decides it won’t again.
Doesn’t work for remote check deposit
App hasn’t worked for remote check deposit since I updated to iOS 16. They need to fix this issue. It’s been weeks since I’ve been able to deposit checks.
Face ID not working
For some reason, the Face ID does not log me in anymore. And there is no way to change that. Pluses: check depositing is usually simple; although, it regularly makes me verify images twice which is annoying.
App
Great app
Making it worse
At each update this app gets worse and worse and now it is very easy to schedule a payment and think that you are done only to find out that you didn’t press for the third time to confirm that you were making the payment. I don’t know why they think the latest version is an improvement. It is so much less user-friendly. Hopefully they revert back to an older version soon.
Needs more options
The app is really basic not alot of features like some other banking apps. You can’t transfer money from Connex to and from sister banking locations without going into the actual credit union.
App barely works
The app constantly crashes on you even if you have perfect internet connection, you can never deposit a check over the phone, and half of the time they are down doing maintenance. If i knew the app was going to be this bad i would have changed banks cause you basically cant do anything on the app besides transfer money from one section to another but not between bank accounts. Fix your app cause this is just sad.
App accessed contacts without permission
UPDATED review: on top of accessing contacts, the app also accessed bluetooth. I corresponded with Connex at length about this. The culprit appears to have been Popmoney, a service I signed up for and never used. I did not grant Popmoney these kinds of access. I have purged my Popmoney acct and re-installed the Connex app, which now seems to be behaving properly. NCR apparently is developer for Connex’s app (in whole or part-not sure) But be aware, bluetooth has become a big deal among marketers tracking your location. I know NCR uses beacons for bluetooth, i dont know if it is only attached to Popmoney. I only know that once i purged the Popmoney acct, the app seemed to became more respectful of my rights and privacy. I belong to a credit union to get away from aggressive, heavy handed banks. Connex needs to navigate a market where it can offer mobile products deceloped by other companies while maintaining the spirit of its mission. It’s probably not always easy. End if updated review .......... Until today i would have given this app good reviews. It’s easy to use and reliable. But i discovered that it sought access to my contacts, and got access without my permission. I discovered this on a routine privacy check and disabled access but of course it is too late. Explanation from bank so far doesn’t check out and I have asked them to look into it more. It would be helpful if the developer would just explain this, it would save a lot of trouble
My favorite
The best
Mobile deposit issues
This app always has problems, the most frustrating one is the errors with mobile checks
Not bad, but sometimes freezes.
Some times
Review
Unable to view cashed checks on app and have unsuccessfully been able to log in on my laptop
Account History/Revamp/Transfers/
My only problem is that the account history overall, whether it be in one account or overall is not all well organized, there are lots of gaps in the transaction histories. Some dates in which billers claim they have pulled money does not appear at all or will appear but in a different date making things confusing or complicated and surprising as though fraudulent may have been committed without authorization. This app should be organized and revamped. When scheduling a transfer, they automatically attempt and fail.
Best App
Love the new features that the app provides
Check deposit always gives problems
It always says the check is rejected due to check deposit policy, but it doesn't offer any more information. If I play with the check and angles eventually I can usually get it to go through, but it typically takes half a dozen tries. This is so frustrating, especially since I know the check gets reviewed by a person anyway. Please fix this.
Customer Satisfaction
I have had Connex formerly SNET Credit Union for more years than I can say ... has always been exceptional, in every way especially in this era ... Connex has a focus on excellence in customer service at every level .... and more than appreciateed.
Nice and easy
Very user friendly !
not good at all
very unreliable, the all never works and I haven’t been able to transfer any money in 2 days and this is the 3rd time this has happened this month, they are not keeping up with the app and have way too many problems that need to be fixed
Simplified my Life!
The app is relatively seamless - from account balance to money transfer to bill pay, everything is at my fingertips. Don't know how I ever got along without it!
My lifetime
I’ve been banking here since I was 16. I’m 71 and have never had a different bank. I like everything about Connex. I’ve also taken many loans from them.
Ios16 broke check deposit
When you click on the camera to take photo, the app freezes and will not allow you to take photo of check.
The basics
Works for the basics. One shortcoming for me: can't establish a new payee under bill pay. Need to go on line with a bigger machine. (using the tablet version)
Great bank
Love this bank Only bad thing is savings transaction (deposit) no way to do it unless lobby open or atm has live person
Terrible
Worst bank I’ve ever dealt with. Horrible hours, little to no service over the phone. And denied my fraud case that is 100% legitimate fraud. I can’t wait to be done with this bank for good.
Service
Best in banking .. period . Very personal , that’s the key ..
Super easy to use!
This App is Super easy to use!!!
Issue with mobile check deposit
I would have given all 5 stars but for over a week, I am unable to deposit a check through my phone. I hope this will be fixed soon. I really enjoy this feature and do not want to go to a branch.
Connex Credit Union Mobile FAQ
- Is Connex Credit Union Mobile free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Connex Credit Union Mobile have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Connex Credit Union Mobile?
- Liberty Bank CT (4.8 from 16,022 reviews), Connexus CU Mobile App (4.7 from 14,535 reviews) and Sikorsky Credit Union (4.8 from 5,130 reviews).
Connex Credit Union Mobile download
Last updated 3 months ago.
Connex Credit Union Mobile sells in 175 countries. It was released 13 years and 5 months ago, on 12 Apr 2013. It holds a 4.8 rating from 3,537 reviews.
Supports 2 languages: English, Chinese.
How much does Connex Credit Union Mobile make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.
