HK Immigration Department
How much does HK Immigration Department cost?
Prices are current as of 10 Sept 2026.
HK Immigration Department has no in-app products on record in the United States.
10+ alternatives to HK Immigration Department
| HK Immigration Department |   智方便 iAM Smart |   CLP HK |   csl. |   My HKT |   My HKBN: Rewards & Services |   綠綠賞手機應用程式 |   Towngas 煤氣公司 |   Government Vacancies |   Electronic Driving Licence | |
|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 2.8 | 2.0 | 3.2 | 2.8 | 2.0 | 1.9 | 3.0 | 1.6 | 2.6 | 2.6 |
| Reviews | 511 | 2.2K | 1.6K | 1.5K | 768 | 512 | 324 | 285 | 114 | 107 |
| Released | 2013 | 2020 | 2011 | 2011 | 2013 | 2013 | 2022 | 2010 | 2015 | 2025 |
HK Immigration Department reviews
2.8 out of 5, based on 511 reviews.
What people like
- Easy to use and simple
- Shows wait times at centers
- Works well for passport apps
- Fast and stable performance
What they complain about
- App just links to the website
- Crashes on newer iOS versions
- Verification codes get stuck or fail
- Interface is confusing and unintuitive
Very good
User friendly, stable & quick, big thanks to IMM and developers
續領護照
10幾次驗證碼都唔work 咩垃圾app
請設立完成信息
請在預約功能最後設立完成/成功 信息。
更新咗反而用唔到
填完資料撳繼續， 之後佢個驗證碼不停跳轉... 根本去唔到下一頁... 請儘快修正！
可否提示辦新證件必須攜帶舊證件？
可否在Apps提示辦新證件必須攜帶舊證件？以及無舊證必須填報失表？到場才知悉錯漏又要重新預約。浪費預約籌位
香港是中國的
別問 香港一直都是中國的
Rubbish
Most rubbish ever
Does your country immigration dept have an app?
Very cool and to have wait information there is also a win. Would love to wait time info added for visa renewals in central. :)
not so useful
The online services still call the web page. However, the phone cannot support the requirement, like Java & browser version. I may recommend the phone app could support the online service, e.g. passport application.
It works
Not stellar, but it works for applying passport. Yes, you need to ready the photo file beforehand, such as copying it to iCloud first, but you need to take the passport picture in shops anyway, just ask for softcopy. It is unrealistic to expect you can take your passport picture at home with your phone.
Useful
It’s very useful
Garbage interface
Oh how our tax money gets wasted
很实用，香港果然牛！
对于要过境香港的游客，信息非常有用！如果界面再美化一点，跟iOS 7的风格融合那就碉堡了！
为什么收了1rmb的？
为什么收了1rmb的？
good
good................
Deserves No Stars
Your app claims to support iOS 12.0 or higher versions, I have iOS 16.7 but the app exits itself every time I open it. This resulted in an obstacle in the way of my high-end talent entry programme application for an entry permit for my job. If your app has long not been updated, kindly review the compatibility with iOS 16.7 and state whether it can be accessed from mainland China without a connection to a foreign server.
很好
一直想有这个软件，赞
佢個入境等候時間係假嘅
今日去福田入境睇到個app話15分鐘就可以，點知去到超級無敵多人至少要兩三個鐘先入到去
高貴冷豔
這app簡直高端大氣上檔次低調奢華有內涵
垃圾軟件
使用又唔方便，指示又唔清晰。
Easy,simple,well done!
Easy to use,simple but effective!
Ridiculous
The website tells me to download this app. I open this app and all it does is link to the website for appointment bookings! No appointments can be booked at any Center at any time. HK used to be an efficiently run place. Now I can’t even recognise it anymore.
不錯，人工櫃檯和E道能分別看就更好了！
不錯，人工櫃檯和E道能分別看就更好了！
Waste of time
Downloaded the app thinking it will make the appointment easier. NO. It directed you to their website. Tried to make appointment for smart ID card renewal, waited 46 minutes to pre fill the form, turned out the quota full. What a joke?! Technology meant to make things easier and quicker, not wasting users’ time. SHAME ON YOU HONG KONG GOVERNMENT. Wasted tax payers money for developing such crappy system
非常好，很实用。
非常好
Absolutely terrible
Completely non user friendly interface and unintuitive user experience. They need to redo this app from the ground up again. Terrible experience when trying to retrieve a pre filled application. Would rate this 0 if I could.
Waste of time
All the links were just URLs forwarded to the gov websites & even then the built in browser had problems with opening the pages. This app could have been much better & needs to be personalized. It should notify me when the appointment is due. Currently, it does nothing!
HK Immigration Department FAQ
- Is HK Immigration Department free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does HK Immigration Department have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to HK Immigration Department?
- 智方便 iAM Smart (2.0 from 2,198 reviews), CLP HK (3.2 from 1,581 reviews) and csl. (2.8 from 1,489 reviews).
HK Immigration Department download
Last updated 1 month ago.
HK Immigration Department sells in 175 countries. It was released 12 years and 10 months ago, on 5 Dec 2013. It holds a 2.8 rating from 511 reviews.
Supports 2 languages: English, Chinese.
How much does HK Immigration Department make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.