SevenRooms OS
Guest Experience Platform
How much does SevenRooms OS cost?
Prices are current as of 11 Sept 2026.
SevenRooms OS has no in-app products on record in the United States.
10+ alternatives to SevenRooms OS
| SevenRooms OS |   Toast Now |   xtraCHEF |   OpenTable for Restaurants |   MarginEdge |   Avero Logbook |   Tock Dashboard |   HotSOS Mobile |   Culinary Agents Jobs |   Craftable Mobile |   Craftable Inventory | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 3.5 | 4.9 | 4.6 | 4.1 | 4.9 | 4.8 | 2.2 | 2.8 | 2.8 | 4.3 | 4.0 |
| Reviews | 229 | 12K | 2.4K | 676 | 504 | 500 | 152 | 127 | 42 | 8 | 8 |
| Released | 2012 | 2023 | 2015 | 2013 | 2021 | 2019 | 2017 | 2013 | 2021 | 2021 | 2022 |
SevenRooms OS reviews
3.5 out of 5, based on 229 reviews.
What people like
- Saves money and simplifies venue management.
- Great CRM capabilities for hospitality staff.
- Customer support answers quickly and listens.
- Constantly adds useful new features.
What they complain about
- App crashes and logs you out constantly.
- Table status updates are painfully slow.
- Updates often break login or delete data.
- Support tickets go unresolved for too long.
Far Better than OpenTable
Really recommend it
Collecting your information and then declining to provide you with reservations
It will ask for your identity, including your phone number, and then just tell you that you aren’t invited. Basically a data collection scam there is nothing here but them capturing your information.
Updates
PLEASE stop updating your app every single week.
Customer App?
Is there a SEVENROOMS app for customers/diners?
Every time it updates you have to delete and redownload
Happens every time there is an update. You have to delete the app and redownload. Otherwise it won’t let you sign in.
Not clear user flow,
no real-time to show date with customers. It’s not clear.Should think about the user journey map and user flow
Couldn’t function without it.
Best thing invented for this industry.
Bad Updates
The recent updates have made the app less and less useful. They are focused on decreasing the functionality of this app. The biggest issue with these updates is not being able to view data from last year since it seems now data only shows for the past 6 months. It was useful to be able to go back and see data to prepare for this year.
Nice but room to grow
The app has some needed functions that are not available on desktop view, and desktop has some needed functions that are not available on app. There are some glitches like my notifications randomly stopping, necessitating a full delete and reinstall of the app to restore function of that I have submitted tickets for that have yet to be resolved, and the help desk can be hit or miss. Overall it’s decent but has plenty of room for improvement.
The best of the best
Without a doubt this app is the most pioneering and user-friendly venue management system. Updates are permanently improving and adding new and great features. Best app in the industry from the best company in the industry!
Spam
Constant email spam that won’t stop. Can’t unsubscribe
Really slow
I hope they end up updating it because every action takes a long time to do and the most annoying thing is the status of the tables like if someone paid, it ends up appearing on the screen after a looooong time so basically it doesn’t help at all as I do need to go check the table and leave my post to see if people left already or not.
Made our restaurant even better!!!
I really didn’t think it was possible for us to improve on the personal service that we offer our guests, but boy was I wrong. We’re been using this app for almost a year and the improvements keep getting better. Customer support answers within an hour or so and the technicians are always eager to hear our input on what could be done to make the app more convenient. Keep it up guys. Awesome job!!!
Does not work
I just had my reservation cancelled because this app had overbooked the restaurant. That's kind of the most basic level function it is supposed to do. And the app is super buggy. It doesn't have a way to create new accounts.
Ok
Very nice app with great features BUT it crashes every other day lately, for a few hours at a time. Not good during a Brunch on Sunday!
Thank you!
Thank you for creating this app and software! I didn't truly understand how helpful it would be until I really started using it. I have saved so much money and know my customers so much more. It's great to be able to provide such an amazing experience for our guests and in turn run our front of house so seamlessly.
Terrible
Terrible experience. The app is suddenly asking for a username and password which I don’t have. It doesn’t even give me the option to create new account! How am I suppose to use the app?! Even when I use “forgot password” it doesn’t send an email
Great app and all but
When are you going to make the app compatible on more than just Apple.
GAMECHANGER!!!
Simplifies venue management for hotels, restaurants and nightclubs. Rich CRM capabilities for hospitality. Great stuff!
Logs out every other day!
The app literally logs you out every other day and you have to type in the password! It is so annoying please fid this!!!
Best in the biz!
This app is the best thing to happen to this industry. Being able see what's going on in our restaurant wherever I am is a game changer. I don't know how we ran our business before this software!
Bad product for restaurants
Very buggy during busy times. Seems to also log you out of the iPad and require you to reset the passwords which is unnecessary. Horrible transition into different shifts if you don’t close between them. Not very intuitive if you decide to run the whole day as a shift either.
Life changing!!!!!
Thank you, thank you, thank you!!!!!!
One of the most poorly conceived reservation apps on the market
It is routinely problematic to sign-on and offers very little functionality/information beyond simply booking.
Excellent software
Gets better every version. It definitely has a few sharp edges but those are expected when I ask for things and they appear a week or two later.
Why do you not have an app for us WHO make reservations!
I want to have an app for making reservations for the few restaurants in Phoenix that uses you! Because I have to go to the site AND then you assume that I have a Google or Facebook account I want to register with or I have to do as a guest. Make it easier! I don’t use Google or Facebook to book reservations. I have an email however I want your system to know me like OpenTable does. I don’t need the points, I want convenience!
SevenRooms OS FAQ
- Is SevenRooms OS free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does SevenRooms OS have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to SevenRooms OS?
- Toast Now (4.9 from 11,741 reviews), xtraCHEF (4.6 from 2,445 reviews) and OpenTable for Restaurants (4.1 from 676 reviews).
SevenRooms OS download
Last updated 27 days ago.
SevenRooms OS sells in 175 countries. It was released 14 years and 5 months ago, on 10 Apr 2012. It holds a 3.5 rating from 229 reviews.
Supports 1 language: English.
How much does SevenRooms OS make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.