UBS & UBS key4
Mobile Banking
How much does UBS & UBS key4 cost?
Prices are current as of 8 Sept 2026.
UBS & UBS key4 has no in-app products on record in the United States.
10+ alternatives to UBS & UBS key4
| UBS & UBS key4 |   Raiffeisen E-Banking |   Prepaid TWINT & other banks |   one – control over your cards |   PostFinance App |   Cembra App |   Swisscard |   SecureSign by Credit Suisse | |
|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.7 | 4.7 | 4.7 | 4.3 | 4.6 | 4.6 | 2.9 |
| Reviews | 256K | 162K | 146K | 88K | 47K | 46K | 28K | 90 |
| Released | 2011 | 2010 | 2015 | 2015 | 2010 | 2022 | 2017 | 2015 |
UBS & UBS key4 reviews
4.7 out of 5, based on 255,791 reviews.
What people like
- Design feels premium and smooth
- Support fixes issues quickly
- Very easy for beginners
What they complain about
- App crashes and won't start
- Updates are forced too often
- Login process is very annoying
- Scan to pay feature fails
Ms
Easy to use
App never opens
Whenever I try to login into this app, I always receive an error message saying I can’t access the app and should try after some time. If I try multiple time my account gets blocked for a few hours. Most frustrating experience!
Intuitivo
Trovo l’App completa, ma a volte bisogna prendersi del tempo per trovare ciò di cui si ha bisogno.
Problems
Why are you blocked by using a VPN, and why does it not tell you that, only saying “something went wrong, please try again later.” More problematic is that sometimes you need to do something urgently, and don’t have the best reception, such as when boarding an airplane, and you are forced to update the app for a “minor” update which might fail repeatedly if you were on a 3G or 4G network. You shouldn’t strong-arm one into doing that immediately Most apps give you some leeway before forcing you to do the update.
man kann nicht sehen bei welcher branch man einen termin vereinbart hat
man kann nicht sehen bei welcher branch man einen termin vereinbart hat
Review
A really good banking system with really thoughtful and considerate Personnel looking after my affairs Well done UBS VERBIER!
Update needs new mobile??!!!
I did prefer Credit S. as the app worked. I have been having problems and I do understand the swap had to take some time. But finely it worked and now I need update the app. Unfortunately I need to buy new mobile for it? Seriously? As my mobile is not good enough! That seems unfair!
UBS-App
Leider ist die Anzeige der Vermögenswert (Anteilspreis) des 3.-Säule-Kontos nun schon seit fast 14 immer gleich. Ich kann kaum glauben, dass sich dieser Anteilspreis bei einem täglich an der Börse gehandelten Fonds so lange nie verändert. Aber sonst: tipptoppe App.
No words
Every month app is growing and contains nearly 1 gb(!) more than safari. But one necessary option lacks, money still does not grow
Operazioni
Vivendo in Italia e avendo un conto anche in Italia con lo stesso mio nome non riesco inviare un bonifico sul mio conto in Italia perché dice che non posso inviare qualcosa a me stesso
Love it
I am a 12 year old girl and this app is really easy to use and I gave me step by step instructions on what to do and when I didn’t even know how to use my savings account I called up the bank and a very nice guy helped me. 😊😊😊
Forces frequent updates including iOS
Forces frequent updates including iOS. I can’t access anything all of a sudden because of this.
Kleine Kritik
Es wäre wünschenswert, wenn auch bei zukünftigen Zahlungen der jeweilige Kontostand errechnet würde, damit ersichtlich ist, wann das Konto nicht mehr genug Deckung aufweist. Dies war bei der CSS App der Fall und hilfreich.
Not working
I’ve had a notice for a week that they are aware the app is not working and they re trying to fix it
Got a new phone
Don’t like that they had to send me a physical mail to get my activation code
Easy, Clear, and user friendly
Great app, smooth, secure and easy to use
Scan and Upload on iPadOS 18 not working
Screen keeps jumping using mailbox when writing to client advisor. Terrible user experience with „Ai“ suggestions interrupting when composing messages especially on iPad
Gut
An sich ist die App gut aber unübersichtlich da es zu viele Portionen gibt. Sie ist auch nicht bunt (rot bei Minus, grün bei Plus). Selbst die Mitarbeiter bei der Bank kennen sich manchmal nicht aus.
Feels like it is on life support
Comparing it to my other banking apps, this app does not inspire confidence. Having another app to authenticate you is laughable and just plain weird. What about 2FA with TOTP codes, a standard and proven method? The app itself isn’t optimised for modern iOS screen sizes. Forget about updates for latest OS features like dark tinted icons or widgets. You cannot copy and paste in fields that should allow it and do across the system and other apps. A frustrating and unintuitive speed bump. Textbook “security over UX” trade off that’s done without actually thinking. These amongst others make it feel like this is an app that was contracted to cheap development and is now in maintenance mode by non technical people too scared to touch it. UBS, this is the most frequent way we interact with your brand. It stains it and screams incompetence.
A bit slow
Mobile release notes not being updated since November 2024. Missing loading indicators to figure out if the app is just slow at getting data. Stocks Charts are useless - needs weekly, monthly and 3 month view.
Great management
Makes life easier to manage when it comes to finances.
Totally rubbish
I use many different banking apps - this is by far the worst. Basically no thought given to UX - it’s a disaster
Dark Mode
Hallo zusammen, wäre cool wenn ihr die UBS banking app auch in Dark Mode ermöglichen könntet. Am sonsten sehr zufrieden mit der app!
Mr Lukas
The app is very slow,very primitive and very …!!! Why I can’t or I am not allowed to add my debit card to my Apple Pay? Instead the stupid system force me into credit card!!! Why ? So simple… I want to use my money!!! Not someone else.I am rich!!! I got enough money!!!!
Budget function removal
What happened being able to see a breakdown of your expenses in the app???
Excellence in personalised customer services.
I have been with UBS for long and will continue to be. UBS excels in personalised customer services. Thank you for your support.
Interface is not intuitive
Finance app have moved on quite a bit in terms of design and experience. This feels like last century
Improving accessibility
Good app. For older users, making the default font larger and/or clearer would be very helpful.
Connectivity issues
Some basic functionalities like payment with QR code do not work (the button is there but you have to enter the info long form…)
Big bug
The app is mostly good and useful and easy to use, with one significant exception: when paying e-bills, the bill always comes right back to the inbox “to do” after you’ve scheduled a payment. This means it is VERY EASY to pay the same bill twice. And you cannot cancel the order so I guess I have to double pay a huge bill and then ask for my money back later??
Very easy app
I love it
Slow
All my cards don’t show on the app
App works, why is it 800mb ???
This is a simple app and it works but it is hugely bloated, which means it is very slow to download updates on bad connections. That is unnecessary - remove 95% of the unnecessary code libraries and I bet it’ll work just as well.
The App is a regression!
Where is the QR code reader for payments??? Now I have to input all the information like before. It is so inconvenient. Bring it back!
Updates
Updating the app every two to three weeks to be able to use it, is really annoying. Especially when you’re traveling a lot.
Stop updating this app every few days, please
It's getting tiring…
Short cuts
The scan QR code has disappeared from the short cuts. It’s not possible to pay bills anymore from the app. Please reinstate this functionality.
Why the app is 650mb?
I understand refresh design but the functionality is being removed: 1. No longer can I select shortcuts or sort menu for the actions I use most 2. Latest update removed purchased cost price and exchange rate. Now obky showing market price and value. 3. Investment insights stopped working just gives an error.
Not meeting industry standard
The app is not very intuitive. The UX has a lot to improve to make it simple, easy to use, and have the key information readily accessible. The design team should look what UK banks do like NatWest or Monzo. I was expecting a better level from a Wealth management bank like UBS
No network?
After the last update the app has stopped working. It just keeps saying “No network”. Is this a common issue? How do I fix it? Could it be a DNS problem? Which address are you trying to reach which is not available?
The app doesn’t start up after the latest update
Really annoying, installed the new app on my iPhone and now it doesn’t even start up. Other people must be having the same issue. I updated my OS and restarted the phone but the problem is still there. Update: received back a prompt response and; deleted and reinstalled as instructed. All back to normal. Thank you very much. The application is very good!
Does not display page in landscape on iPad
The app does not rotate to landscape, only remains locked in portrait meaning I cannot use my keyboard
UBS eBanking review
1) it works and it’s safe 2) they keep updating it, mostly improvements 3) when they mess up with a change they usually fix it quickly when you send/provide a good explanation 4) client feedback seems to work 5) does everything you would expect and more 6) useful tools and reports 7) some useful credit card online reports have been removed (e.g. simple list of all open transactions for the NEXT invoice to track how much you are spending in the current period): this still has not been fixed, hoping they will resolve this soon as it’s a little painful to work out how much you are spending and “will owe” on the NEXT invoice to stop over spending
App freezes
The app was working before but now freezes after startup and during money transfers. Also the quick link buttons have all moved.
Scan and Pay needs work
Half the time scan and pay doesn’t work. Needs to be worked further. It used to work good but with recent updates does not work well. Struggles to recognize the number.
Merit where merit is due
Finally a banking app not designed by bankers for bankers. Clearly a lot of effort has gone into this. The app has a premium feel, must have been a very talented design team. Love how the Swissness is represented with such an iconic mountain. One little thing thou, could have a nicer transition after paying ebills allowing user to go back to original home screen.
It does nothing
How has this application got anything other than a 1 star review? The pay and scan opens a blank white screen and does nothing. The rest of the application does almost nothing.
WTH, UBS?!
Please bring back the ability to log in with password! Please! 😭🙏 My life depends on it—literally! (Not to mention that it’s way easier than using a security token device/second app).
Scan and pay not working on IPad 12.9 2nd generation
In comparison to pure digital banks, UBS apps are slow, get confused between the screen orientation, and occasionally fail (e.g. scan & pay in update August 2020 is not working)
Red dots not appearing in confirmation step for standing orders on iPad Pro
When you try to enter the confirmation code in the standing order setup, the red dots indicating which 5 digit code to enter into the Access Card are not displayed. System iPad Pro 12.9”, 1TB storage, iOS 12.1.1 No option in app to contact customer service by email.
UBS & UBS key4 FAQ
- Is UBS & UBS key4 free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does UBS & UBS key4 have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to UBS & UBS key4?
- Raiffeisen E-Banking (4.7 from 161,847 reviews), Prepaid TWINT & other banks (4.7 from 146,450 reviews) and one – control over your cards (4.7 from 88,085 reviews).
UBS & UBS key4 download
Last updated 2 months ago.
UBS & UBS key4 sells in 175 countries. It was released 15 years and 3 months ago, on 30 Jun 2011. It holds a 4.7 rating from 255,791 reviews.
Supports 7 languages: English, French, German, Italian, Portuguese, Chinese, Spanish.
How much does UBS & UBS key4 make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.