HRPro



How much does HRPro cost?
Prices are current as of 8 Oct 2026.
HRPro has no in-app products on record in the United States.
10+ alternatives to HRPro
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|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.2 | 4.7 | 4.4 | 4.2 | 1.8 | 2.4 | 1.5 | 4.9 | 3.8 | 2.4 | 4.2 |
| Reviews | 129 | 2.8K | 384 | 205 | 107 | 41 | 31 | 27 | 26 | 10 | 5 |
| Released | 2010 | 2014 | 2015 | 2020 | 2012 | 2018 | 2012 | 2026 | 2020 | 2025 | 2022 |
HRPro reviews
4.2 out of 5, based on 129 reviews.
What people like
- Very easy and quick to submit claims
- Customer service responds quickly and professionally
- Straightforward process for getting reimbursed
What they complain about
- App crashes when switching to email
- Does not accept PDF receipt uploads
- Claims get rejected even with correct info
Quick & Easy!
No issues at all. Great app!
Terrible
Absolutely terrible
Basically have to beg to use your own money.
The card is basically worthless. I have only ever had it go through for a purchase ONCE and then they required a receipt which I was unaware of that requirement beyond using it for medical supplies and they froze my card WITHOUT notifying me. Once I called and they then notified of the freeze I then had to REPAY my own claim before it would be reinstated. I paid it and it’s been a month and it has still never worked. SO FRUSTRATING.
Juan
Perfect
The worst FSA company I’ve ever dealt with
My last FSA company was so smooth - never had any issues at all with my funding. Now, my card gets declined nearly every time I use it because they always think the expenses aren’t mine. It is incredibly annoying and I’d never use this company ever again or recommended it.
Could be better
Not very user friendly
Easy and Quick
I love the App. It makes submitting a claim quick and easy.
This app is nonsense
Let me make this very simple. Every single medical receipt you receive digitally is going to come in PDF format. Guess which format this app DOESN’T allow you to upload receipts in? You guessed it, PDFs. Just complete useless nonsense.
Horrible
Extremely annoying to reimburse, they hold everything up and it is an absurd amount of work to access YOUR FSA funds. Receipt has one tiny typo? Sorry! Not gonna reimburse! Almost seems like they are fruadulently trying to keep as much money in their accounts as possible to “expire”
Awesome Customer Service
Always responds and handles my questions and claims well.
Cumbersome and inaccurate
I get returned claims frequently even though all necessary info is there. I resubmit the same receipt and info and they get approved. Such a pain
Barcode reader needs work
HPRo integration of the barcode reader is VERY difficult to use. It does not easily recognize barcodes. This is one of the most important features to me. I know it’s not my phone as the barcode reader in my MyFitnessPal app works fantastically, no issues at all.
Service
I have a great experience every time I use this app.
Horrible experience
App is junk. Any time it request you to verify identity, it emails you a code. When you switch to your email, to get the code, then switch back, the app restarts. Horrible experience.
Can't upload receipts and more...
I had high hopes for this application as it would have been extremely convenient to submit new claims and provide receipts for existing claims through it but neither work. The application seems to hang when trying to submit new receipts and I can't find any way to create new claims. Also the help or info icons seem to be broken and don't perform any actions. Please fix the app as it would be super useful. I'm using an iphone5. Cheers
Great App
The App is very easy use. I have been using for years and have never had a problem with any of my transactions.
Smart Scan never works
I have to manually enter all info. Not sure if it’s because EOB is provided printed landscape or not.
HRPro
Great customer service all the time. Using the app is user friendly. Response times very reasonable.
Deb Ireland
The most UN HELPFUL COMPANY they used to be good they deny everything the first time they tell you need to submit your EOB’s when they are right in your file
Always Amazing and Timely
I’ve been with this app since 2016 and it is by far the most professional and easy app to use. Every response is timely and professional- they truly care for us and our questions, and especially getting us our money back.
Worst ever!
The worst FSA provider i ever have. Not recommended!
Efficient
Thank you for giving us an efficient way to send in our medical receipts.
Onerous and obtuse
Filing medical claims is already annoying enough, and HRPro’s app builds on the awkward and overly complicated process their website has pioneered. Whether the website or the app is worse depends on which one you’re using at the time. If you didn’t have to use one or the other just to receive the benefit you or your employer is paying for, no one would ever choose to use either.
HR PRO
Very hard to get reimbursed for legitimate claims with receipts. Example a co pay of a prescription. Also, to get reimbursed for mileage they want proof. My goodness. Google the distance from my home to the medics office. When I send mileage proof by an app they denied it. I think they just hassle us to keep our money and make it so difficult for reimbursement that you give up. I don’t have the time or energy to deal with their ineptness. I’m not trying to beat the system. I have legitimate claims. I have even been denied claims for pee pads ...three times until I pointed out the use and that they are federally Ike’s.
HRPro FAQ
- Is HRPro free?
- Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
- Does HRPro have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to HRPro?
- NBS Benefits Mobile (4.7 from 2,819 reviews), Strive - The Employee App (4.4 from 384 reviews) and myPacificSource Admin (PSA) (4.2 from 205 reviews).
HRPro download
Last updated 1 month ago.
HRPro sells in 1 country. It was released 15 years and 10 months ago, on 1 Dec 2010. It holds a 4.2 rating from 129 reviews.
Supports 1 language: English.
How much does HRPro make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.



