MyChart
Your secure health connection
How much does MyChart cost?
Prices are current as of 10 Sept 2026.
MyChart has no in-app products on record in the United States.
10+ alternatives to MyChart
| MyChart |   Providence |   OTC Health Solutions |   MyUPMC |   FollowMyHealth® |   MyHealthONE |   Trinity Health MyChart |   MyMercy |   MEDITECH MHealth |   HealtheLife |   Catholic Health Buffalo | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.6 | 4.8 | 4.7 | 4.8 | 4.8 | 4.5 | 4.4 | 4.6 | 2.6 | 2.2 | 4.3 |
| Reviews | 762K | 184K | 128K | 118K | 115K | 73K | 15K | 13K | 1.2K | 829 | 511 |
| Released | 2010 | 2018 | 2023 | 2018 | 2012 | 2020 | 2020 | 2015 | 2017 | 2014 | 2021 |
MyChart reviews
4.6 out of 5, based on 761,570 reviews.
What people like
- Test results appear quickly
- Easy to use interface
- Everything in one place
What they complain about
- Messages often go unanswered
- Login process is very confusing
- Billing system charges wrong amounts
My Chart
I absolutely love my chart. Allison always gets back to me in just a few hours. She’s the best.
Rude
It is terrible, not people friendly, also the people working the phone lines are very curt, they dont speak up so you can hear them & hang up before your’re finished asking questions
Send a message
I have trouble trying to send a message to the nurse the app needs to be fixed
I feel unprotected your billing platform.
The billing platform is a mess. I’ve agreed to a payment plan and after the first two payments came out as agreed you took out the entire balance due without prior notice or authorization. This feels like billing malpractice. The second payment issue came when I received notice that a payment was due I logged in and as I was trying to make a payment your system seems to have made an autonomous decision to grab the entire balance due, without any review process of the payment being made. When I called the billing office while the agent tried as best she could to assist me, she had to send an email to another division to request the payment to be cancelled. Her promised call never came and I’m left with a zero balance in my checking account. In total the amounts were 1500.00. Your system offers no way for users to find resolution to errors concerning your payment portal. This is something I believe has been purposely create in order to prevent patients with the means to act with due diligence tools simply because it’s not in your best interest.
Visiting
There are too many steps. You have my face, my birthdate, my address but I still have to get a code. By the way it doesn’t show up clearly.
Comprehensive
Everything in one place
Used as a tool to duck responsibility
The MS clinic failed to call me to set up an Appointment in April 2026 and I called in April and was told someone would get back with me. Now I am being told that there’s no information about Tardo wanting an appointment scheduled even though all the October 2025 missed visits notes show she was going to have someone call me to set Up an appointment in April 2026. She was late to the October 2025 televisit and finally connected with me and ordered MRI’s completed in DEc 2026. This is a total waste of time and getting ZERO help.
Efficient and packed with info
I’m sometimes confused by the notification of an appointment but I have to go to another sight to find out the time of that appointment. Why can’t it be included in the initial notification? Also, I always receive two separate notifications with every communication: One from f&mc and one from MyChart. Why do I get two of the same message? Generally, it’s a great communication device and I use it regularly.
Need help logging in
Janice- My Chart
Gin
Some of the appointments have not been showing up in my chart and I really depend on my chart for my medical history of mine my children so I don’t understanding why it’s not there even though I do get reminders for the Appointments for example I got a reminder for today for the appointment for 4 o’clock, but it’s not in my chart
👍🏻
Great to stay involved in my own health.
Messages
I will get a message that I have messages but I can never find one that I can get to????????
Arrival reminders
Please stop with the arrival reminders when I am 17 minutes away, I have already checked on, AND paid my co-pay! There is not much else to do except wander the parking lot for a space, and wave to the checkin-in lady! Yes, always female!
Communication
The time frame for the hospital to get back to the patient is too long. Three days for any issue is not acceptable when the patient needs information.
Great improvement
It’s good to access info at any time and to receive it almost immediately after a test or an appointment. I did just attempt to send a note to care team/my physician of 20 years, but MyChart says there is no one listed. Seems like a glitch in the system.
Great To Have
I love this app and would be lost without it.
not good
horrible
My chart
Good app, apart from the appointments BIT which does work,
Login always an issue.
Login is a joke. Failed attempts, continually having to re-enter credentials. It is like a high school project for logging in. For a provincial health application we should expect more. NEEDS TO BE FIXED.
Tiene que mejorar
No tiene opción de teleconsulta o cita en línea.
MyChart
It is easy to use and I can look up my lab results very easy
Very bad transition from old system
I still can’t see all of my previous visits. This came at a time that I need to review my previous visits with my new doctor. I was required to change doctors and I do not feel the transition did not go as well as it should have because I could not see MOST of my past visits. This was just poor planning. At the very least you should have allowed read only access in the old portal for 6 months. This is not a database of my baseball card collections. It my health data. My life, people’s lives and I feel as if this system transition was not done with people in mind. And by the way while trying to study up on my history for my visit with a new doctor, I submitted a ticket for help and got no response. A week later I sent another and the response was kind of ridiculous. They said tell which records you can’t see and we can see what we can do. Not the exact words but was the gist of what was said. If I remembered each and every record missing then what do I need them for? How about verifying all my records are visible to me instead of throwing it back at me to do something. Shameful customer service!!
Good but Could be better
I wish there were more doctors and specialists to use MyChart list.
Difficult to navigate
I find this system helpful but the site is difficult to navigate and I often get logged out automatically and then have to sign in again. The sign in process is complicated at times as I must wait for and enter a security code. Also, I have received no less than 20 notifications today and cannot find any updated information.
Receipts
It is still way to hard to get an FSA appropriate receipt.
Help
Help me
Garbage
Why can’t I see letter and be able to reply
Caring healthcare
I’ve been a patient for years and I’ve come to depend on the app as a tool to get information on myself and my husband. The one thing I’d love is to go back n forth easily between accounts for my husband and me. Appreciate the app!
Cannot login on app
I can only login from the link in my email. The app has only worked a handful of times as it just keeps asking for my password over and over. It’s very glitchy as in the screen moves around almost like it bounces and that’s how I know I won’t be able to login and have to go back to the email link. As for how the actual site works it’s very good.
Buggy
Crashes too much otherwise new interface is functional
Very happy!
So easy to use the app and able to do so many tasks! Bravo
Missing data
All my data in NHS app and recent appointments all missing from this app. Very disappointing
MyChart feedback
Letters issue
Issues
My hospital number was not on the appointment information. My appointment does not say what it is for it just says date, time to attend and what to bring. I was not expecting an appointment so I phoned and spoke to a very helpful lady, who unfortunately couldn’t help me with the information. She said phone back next week when the lady who booked the appointment returns from leave. This is not a very efficient way to run a vital service, hospital number and NHS number on all communications, and what the appointment is for is also important to the patient and your staff when a patient calls in for information.
Notifications
By chance I logged in today looking for some old paperwork. A minor surgery appt letter for a week away received 2 weeks ago was sitting in my letters. I hadn’t received notification this was waiting for me and could so easily have missed it.
Awesome
Best thing to come out in Healthcare. Get my test results immediately, Get my appointments listed, etc
Not impressed
I keep getting emails telling me there’s an offer of an earlier appointment and to go on the my chart app for details but every time this happens the app tells me the offer has expired even though I check it twice daily!! I can’t add any information like meds I take or anything else on the app so to be honest I find it pretty useless. It has only told me about a couple of consultations I have coming up.
My Care/Chart
Simple and straightforward.
Updates
Updates are slow to log, better call surgery/ hospital.
Results not showing
This is a great app but half my hospital visits & blood results are missing onit?
Agradecimientos
Quiero compartir mi experiencia en Mount Sinai Hospital y agradecer de corazón a todas las personas que estuvieron a mi lado durante mi atención. Llegué con preocupaciones y muchas dudas, pero desde el primer momento recibí un trato humano, cercano y profesional que me hizo sentir en buenas manos. Quiero destacar especialmente la paciencia, el cariño y la dedicación de los médicos, enfermeras y de todo el personal que me atendió. Cada palabra de ánimo y cada detalle hicieron una gran diferencia para mí. Después de todo lo que viví, puedo decir sinceramente que me siento muy agradecido con Mount Sinai Hospital. No solamente encontré profesionales excelentes, sino también personas que demostraron verdadera calidad humana. Gracias por cuidarme, por estar pendientes de mí y por hacerme sentir que no estaba solo. ❤️
Complicated and overconvoluted!
I hate this constant reminder, change of mind re appointments, complicated to dissect and find the information you need.. complicated because it’s not tied in with nhs site connected to fam Dr! I’m hating all of this and constantly chasing info! Simple and logical this is not!!!
Review
It would be helpful if a patient could know what an appointment was for. A title of ‘Ultrasound’ for instance would be better if we could know which of our medical problems it relates to. Ultrasound Liver or Ultrasound Hand etc. GP’s and Hospitals, going forward, must be able to access the same information. EPIC for instance.
Confusion when logging in
Trying to login to MyChart or MyHealth is always very confusing. So often a message comes back not accepting the login information provided then I do a password reset and it works. I should not have to reset my password every time which it often feels like - especially if I have not logged in for quite awhile.
Difficulty Downloading
I haven’t yet been able to fully comprehend what it’s all about but my first attempt to download a monthly return failed because I guess the app doesn’t like my iPad for some reason? If there’s anyone out there who can help, please message me?
A Superb Product
I use this frequently. It is invaluable. It is accurate and informative.
Waste nhs money
This app has not help me in any way only appointments in hospitals it’s a waste of nhs money nothing will be but on here
Mychart my experience
Overall it’s a really good experience and a great way of keeping most things in one place, with easy access to medical letters, past and upcoming appointments, test results etc. The negative for me is that usually if I write a note to one of the medical staff involved in my care, it doesn’t get picked up and I don’t receive a response back. Mychart is improving all the time. I would like joined up care though as I have chronic complex health with both autoimmune and degenerative conditions, and none of the departments I’m under seem to communicate with each other.
Needs improvement
This app has its benefits but is hardly accessible. Made several requests for a code to login via computer rather than on my phone with face recognition but it’s been days and still no code has been sent. Can’t find where password is kept in-app to view it; and to change, you need to know the original. You are also required to fill out the pre-appointment form for multiple appointments at the same facility. Highly inefficient.
Mixed feelings
If only doctors uploaded letters promptly and if ONLY we could amend our script lists and ask questions after letters show errors. Then I might give it more stars but nothing replaces talking to a clinic secretary and never will.
MyChart FAQ
- Is MyChart free?
- Yes. The app is free, in all 61 countries it sells in, and it sells nothing inside it.
- Does MyChart have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to MyChart?
- Providence (4.8 from 184,081 reviews), OTC Health Solutions (4.7 from 128,035 reviews) and MyUPMC (4.8 from 118,219 reviews).
MyChart download
Last updated 1 month ago.
MyChart sells in 61 countries. It was released 16 years ago, on 14 Sept 2010. It holds a 4.6 rating from 761,570 reviews.
Supports 13 languages: English, Arabic, Danish, Dutch, Finnish, French, German, Norwegian Bokmål, Portuguese, Chinese, Spanish, Swedish, Vietnamese.
How much does MyChart make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.