iStore South Africa
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How much does iStore South Africa cost?
Prices are current as of 9 Sept 2026.
iStore South Africa has no in-app products on record in the United States.
10+ alternatives to iStore South Africa
| iStore South Africa |   Woolworths (Pty) Ltd |   Makro Online Shopping |   MyRunway SA Fashion Shopping |   Pick n Pay asap + SmartShopper |   OneDayOnly - Online Shopping |   Clicks – ClubCard and Pharmacy |   Bob Shop – formerly bidorbuy |   Dis-Chem |   SPAR2U | |
|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.7 | 4.7 | 4.8 | 4.4 | 4.8 | 4.6 | 4.5 | 1.4 | 2.3 |
| Reviews | 1.7K | 274K | 34K | 26K | 17K | 14K | 13K | 8.3K | 427 | 78 |
| Released | 2022 | 2011 | 2022 | 2017 | 2013 | 2020 | 2017 | 2011 | 2017 | 2022 |
iStore South Africa reviews
4.7 out of 5, based on 1,728 reviews.
What people like
- Apple Pay makes paying easy
- Easy to find what you need
- Faster than using the website
What they complain about
- Support never actually helps
- App shows wrong delivery status
- Checkout glitches and crashes often
Great that they have an app
Great app but sometimes a little buggy when trying to add items to cart and checkout. Does work eventually though
Disgruntled Customer
App is not working can’t even check my order this isn’t good
Easy like sunday morning
Convenience is the key, im liking how easy it is
Oder issues
I struggled so much to place an order with you. I tried the app and also the website with no luck, I would add everything on the cart then when m about to pay a message pops up “something went wrong please try again later”, with the delivery as well I had to change to pick up and change items as the items I wanted weren’t available to the nearest store. It was just a lot shame, I do not have a good experience at all.
Difficulty adding the protection
I struggled to add the protection offered to my product in my cart. Then deleted all the products and started afresh. No luck. Asked the bot, and also no luck. Ended up buying without the protection.
Stunning
Great App & easy to use! Thank you for making it easy to shop!
HORRIBLE app - Waste of time!
The WORST shopping app I've ever used !! It provides hardly any details / info regarding the items you want to purchase and after struggling for 20 minutes to check out and pay (due to glitches, lagging and the impractical nature of the app), I just gave up and purchased the items on the online istore website.
Its slow
It’s so slower than the website. Navigation is frustrating, I find myself closing the app. And going to the browser for a faster and smoother process.
Problematic
I made sure I had both latest iOS and app updates before doing this. The app is incredibly slow. The product options for new and pre-owned are slender, to say the least for iPhones. App closes by itself, but doesn’t sign the user out. Needs some work! Will be offloading until I see an update.
Anonymous
There’s an issue I experienced when I had ordered a product. The app claimed that it delivered my product when it actually hadn’t been delivered. I discussed it with an apple consultant and they had said that there’s an issue with app orders confirming delivery when an order has been invoiced.
Very easy
Very easy to operate , thanks to iStore team
Your shopping experience is shocking
I challenge the developers to actually to and add to cart... Try and check out only to be told that all but ONE of your products you want is "this is collection only" and then...THEN....try remove items from cart.... Holy cow.
Awesome and convenient
Convenient with a good UI/UX. Glad I can finally use Apple Pay to purchase products. The only thing missing for me is an easy way add products to a wishlist. This isn’t very intuitive on the website either.
Poor online support
Not very helpful when trying to shop online and the live chat support just ignores you mid way through the conversation. In addition you can order an item, but if it isn’t in stock in the store you want to collect it from, they won’t deliver to the store!
Easy and convenient
App is easy to use and straightforward, offers convenience instead of having to travel KMs to an istore
Stock accuracy is well… very inaccurate
The availability tool keeps showing stock, but you can’t contact that individual store only to go there and have them say it was sold out last week.
App keeps crashing
App keeps crashing when I open certain sections, especially the new Black Friday section - Also the Black Friday deals are not actually deals, don’t be fooled
Great app and service!
Using the Istore app is much easier than the website. Everything is designed in a user friendly manner and tracking my online order until delivery was a breeze!
Pointless app
This app truly sucks. Doesn’t provide delivery updates. Doesn’t provide information on your order. Glitches continually. What is the point?
Dissappointed
I tried a purchase but it kept asking for approval despite moving forward. I could not be sure if I was being double charged. So my purchase was incomplete but amount was already taken out of my bank account
Exceptional!
Such a fantastic user experience! Awesome awesome work.
Nothing works
Nothing works in this app. The available delivery times and pick up dates / locations are a lottery of random values that change between shopping and checkout. I haven’t been able to perform a single successful checkout. Ended up having to order on the website. No order confirmation emails, invoice or order tracking information supplied after placing order. Checkout advertised next day delivery when ordering before 14:00. I did. Parcel has not arrived next day. Went to the app to cancel order. Guess what, tapping cancel order button does absolutely nothing. No error message, no feedback, nothing.
Charging cable
Need to collect from store , then what’s the purpose of an app !
Wonderful news
Thank you for finally making this app!
Hire real developers, not temu
Nothing works in the app, cant change address, payment is broken, no way to pay once payment failed to continue the first time
Sort out delivery!
Average overall experience but what is truly frustrating is the fact that during the shopping experience the app indicates that delivery is available (and yes I was logged in) just to find out at checkout that delivery is not available and then you can’t change it. The change to pickup button doesn't work at that point. Then you go back to your cart to find out that pickup is also not available for half of the products from any store… what a waist of time!
🤩Amazing!!
So happy with this app, it is fast and it has everything you need. So easy to search for products and to use🙌🏻🙌🏻🤠🤠 #happiness
Update
This app is not well updated. You can't track orders processes or even see placed orders.
Non existent customer care
Good app but your ‘Chat to an agent’ function is terrible . Respond after 48 hours when it is communicated as ‘Live Agent’. Also, orders does not go though when a store is offline. Then you need to wait 45mins in-store for a click & collect order. DO BETTER
Better than desktop
Not sure ‘y’ but purchasing on the app is so much quicker and more convenient than the desktop. I tried buying on the desktop and kept getting an error. Plus the app lets you checkout without logging in to your account.
Error message "You seem to be offline"
"You seem to be offline" is all i get when trying to open the app
Rather order at a physical iStore
I do like this app, however, I think it just needs some refinement before users can effectively use this app. Was the service easy to order: Yes Was the delivery quick: Yes Did I receive the correct product: No Was the support useful: Definitely not Was the online experience error free: No Let me give some context to my case. I placed my order for a screen protector around 6pm using Apple Pay (which was amazing). The next morning, the app stated it was delivered at 7am which made me panic as I never received the package, so I contacted the built-in support tool to which I finally get an email which read the following: “Good day, Thank you for reaching out to us. My name is Thabo.” The iStore app never reflected a response from iStore support so that’s obviously a bug. I responded with an email to which never got a reply. At around 2pm, the order status changed on the app to “Out for delivery”, and received the package around 4pm. Turns out I received the wrong screen protector (not what I ordered) I contacted iStore support again but this time using WhatsApp stating I received an item that I did not order. The support agent had the audacity to respond (their only message) with “Thats the correct screen guard” after I showed evidence that it was not correct. Never got a response for that day. Next day comes and around 9pm, the support agent ONLY send a link to the same product I ordered with no context. I mentioned to them that I ordered that item and it came with the incorrect product and that’s the whole reason I’m contacting them. It’s been a few days since then and I haven’t got a response so I guess that’s the end of support for me. I went to a physical iStore which took a few hours but the staff established that there was actually 2 screen protectors with the same item code. The system mentioned that iStore in Sandton City had stock so I told them to phone ahead to make sure that it was the correct screen protector (cause it would show stock count for both screen protectors as one product). Sandton City answered the phone but never gave us an answer so I ended up returning the product and getting a refund and buying else where. My case is probably a unique case, however, if anything goes wrong while ordering online, you’ll end up spending more effort trying to fix it yourself by going into a physical iStore as the iStore online support team are practically useless. The problem is that this is a new app and will have plenty bugs so many things could (and probably will) go wrong.
Amazing
The app is amazing, it was super easy to find what I was looking for, and the apple pay made it easy to pay.
Don’t fall for empty promises
Ordered AirPods on a one hour delivery terms, yet never received them and now awaiting for some future credit to take place, although payment was successful and deducted off of the account. Can’t have this level of service in the days Sixty60 setting the standards so high.
iStore South Africa FAQ
- Is iStore South Africa free?
- Yes. The app is free, in all 170 countries it sells in, and it sells nothing inside it.
- Does iStore South Africa have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to iStore South Africa?
- Woolworths (Pty) Ltd (4.7 from 274,014 reviews), Makro Online Shopping (4.7 from 33,592 reviews) and MyRunway SA Fashion Shopping (4.8 from 25,523 reviews).
iStore South Africa download
Last updated 1 month ago.
iStore South Africa sells in 170 countries. It was released 3 years and 10 months ago, on 28 Nov 2022. It holds a 4.7 rating from 1,728 reviews.
Supports 1 language: English.
How much does iStore South Africa make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.