EthioDirect
How much does EthioDirect cost?
Prices are current as of 12 Sept 2026.
EthioDirect has no in-app products on record in the United States.
10+ alternatives to EthioDirect
| EthioDirect |   M-PESA Safaricom Ethiopia |   Apollo Digital |   AwashBIRR Pro |   CashGo |   FastPayEt |   telebirr Remit |   USWYRE |   Abyssinia Remit |   Awash-Online |   EthioDash | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 2.1 | 4.6 | 3.2 | 3.9 | 2.9 | 3.3 | 2.7 | 3.2 | 3.3 | 3.9 | 3.0 |
| Reviews | 157 | 1.5K | 474 | 306 | 256 | 191 | 59 | 28 | 25 | 24 | 6 |
| Released | 2021 | 2023 | 2022 | 2023 | 2021 | 2023 | 2024 | 2023 | 2026 | 2016 | 2022 |
EthioDirect reviews
2.1 out of 5, based on 157 reviews.
What people like
- Money arrives in seconds when it works
- Easy to send money from anywhere
- Great user interface and design
What they complain about
- Support never responds to your complaints
- App crashes or fails constantly
- Won't accept foreign phone numbers
- Gives vague error messages when failing
Works as expected
Would be even better if you include an option to store payment information like debit card, so that we don’t have to fill it out every time. And if there’s an option to resend to someone from history, that would be great as well. Add there is a bug where if you click on get receipt from history, it sends an email as if you just made a new transfer and that is really confusing and should be turned off. Other than that, it just works. Thanks.
App doesn’t work
This app is pure utter trash. I’ve tried so many times to send money and it never goes through.
Convenient
This app is a great start for Ethiopia commercial bank. It's incredibly convenient, allowing anyone to receive money within seconds. The only drawback is the lack of a contact phone number for users in the USA to resolve any issues. Keep up the good work!
Validation is not working
The validation for State/Zip Code is not accepting number. It should accept at least 5 digit number.
Not able to login back in
I am not able to login in after logging out. It is saying a 6 digit verification code has been sent to my email but the code never came. So i am stuck and logged out. Appreciate technical support on this one
Transaction
There is no option to check thee completion of the processed transaction . Why is it? Is there anything I missed.
This is a very useful app from CBE. But the app cuts off apartment number from the address.
My bank told me this app is giving my address without the apartment number. This causes it to fail. Whoever is developing this app, please let the customer specify full address. If you make that correction, I will change my rating. Thank you!
Transaction fails for no reason
The app doesn’t work consistently. The transfer fails for no apparent reason. You have to try several times before you get it to work. I like that I can send money from anywhere and could be source of hard currency for Ethiopia. But , they need to make it work and at least display the exact error when the transaction fails.
Nice app when it works
I have used the app several times and it is really great when it works. However there are days and at times weeks where you get an error message when entering card information and the app doesn’t tell you what went wrong. I know they use a different company to process the card payments and not sure if the issue is with CBE or the card processing company.
Horrible
The worst experience ever, this is so frustrating. None of my more than 10 attempts to send money to CBE account went through. Just horrible.
..
Doesn’t work
Could not send money
I used to send money using this app but it’s not working anymore. Please fix this issue.
Persistent Payment Failures and Unreliable Banking App Experience
CBE either needs to take this app down or replace the developers with someone competent who is actually capable of doing the work. EagleLion uses the same payment system for Ethio Direct, CashGo, CBE Connect, and all the other apps they build for their customers. Unfortunately, many banks rely on them. I have never been as irritated by an app like the apps developed by EagleLion. They have amazing UI and amazing UX but the backend infrastructure is completely broken and full of bugs and errors. I believe they use the same codebase and backend payment infrastructure for all their clients while using different UIs for each app. I don’t know if CBE has noticed this, but the payment system behind these apps appears to be the same. How can all the apps built by this company have the exact same payment error? They all display the message: “Your transaction was unsuccessful. Please check your details and try again.” They don’t even provide the actual reason for the failure and instead show the same generic error for all cards and all users. I have even tried sending money using my friend’s account, hoping the issue might be with my card. I have been experiencing this issue for months. I genuinely wanted to use this app because it would make sending money much more convenient, so I kept coming back every few weeks to check whether the problem had been fixed. Unfortunately, after months of waiting and multiple attempts, the same payment issues still exist without any resolution. How can a financial company ignore a payment issue like this? How can we trust them with thousands of dollars when payments continuously fail because they are using a broken backend payment system developed by this incompetent company? This company appears to sell different UIs to multiple banks while relying on the same flawed payment infrastructure they developed years ago, yet they seem unable to fix the underlying issues. How is it possible to keep ignoring all these negative reviews and continue working with the same company when the app they sold you is simply terrible? Either remove the app from the App Store or hire competent developers who can build a robust and reliable payment system.
Ethoiodirect
Hello!! Ethiopian national bank of Ethiopia. Your application is not recognizing the phone number of United states so we couldn’t create an account but it let you transfer as a guest so in order to have an account it would be easier if you can only use the email verification method until you figure out how to add phone numbers as alternative verification methods. Thank you!!
Dissatisfying
So dissatisfying. The most corrupt app ever. Why? It doesn’t even take address but requires it.
Phone #
Does not allow you to put telephone # of other countries. Only Ethiopian phone #
Don’t waste you time here
If it doesn't accept foreign mobile numbers, how am I supposed to register and use it? This is incompetence at its highest level.
The App Doesn’t work
All my payment are failing. Attempt to rest password are also failing
mr
it is not wrk at all wasting time to use this app took me alk day try all way but not wrk
Came to Review but…
I want to come here to vent my frustration about the app and hope they will fix it. But none of the reviews so far have received a response from the developer or the bank. This tells me that they are utterly incompetent, don't care, or they make sure it is not easy for people who want to do business legally. እግዜር ለኢትዪዸያና ምስኪን ህዝቦቿ ይሁናቸው። With the government’s digitalization endeavor and financial transformation works, I find it mind-boggling how they allow this to happen. It is a quick fix that benefits the economy.
Worst app ever. Don’t use it.
You told us to use legal way to send money to our family, and this is the app you provided?? It is the worst experience I ever had. The app crash every time I enter the bank account number. I can’t believe this is official app. Very disappointing.
EthioDirect FAQ
- Is EthioDirect free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does EthioDirect have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to EthioDirect?
- M-PESA Safaricom Ethiopia (4.6 from 1,547 reviews), Apollo Digital (3.2 from 474 reviews) and AwashBIRR Pro (3.9 from 306 reviews).
EthioDirect download
Last updated 4 months ago.
EthioDirect sells in 175 countries. It was released 4 years and 9 months ago, on 29 Dec 2021. It holds a 2.1 rating from 157 reviews.
Supports 1 language: English.
How much does EthioDirect make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.