Fay Servicing Mobile Access
Your loan info in one app
How much does Fay Servicing Mobile Access cost?
Prices are current as of 12 Sept 2026.
Fay Servicing Mobile Access has no in-app products on record in the United States.
10+ alternatives to Fay Servicing Mobile Access
| Fay Servicing Mobile Access |   Shellpoint |   MM Servicing |   LoanNav |   GoColonial |   My UWM Loan |   Baselane |   My SPS |   Rushmore Servicing |   Backflip Real Estate Investing |   FCI Borrower App | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.9 | 4.8 | 4.8 | 4.7 | 1.5 | 4.8 | 2.0 | 4.9 | 4.3 | 1.9 |
| Reviews | 4.5K | 17K | 5.4K | 2.4K | 698 | 611 | 583 | 323 | 276 | 52 | 16 |
| Released | 2022 | 2022 | 2020 | 2023 | 2024 | 2021 | 2026 | 2019 | 2024 | 2022 | 2020 |
Fay Servicing Mobile Access reviews
4.7 out of 5, based on 4,511 reviews.
What people like
- Makes payments very easy.
- Clean and simple layout.
- Good for checking loan balance.
What they complain about
- Forces password changes every month.
- Won't let you paste passwords.
- FaceID often fails to work.
Payment
Easy navigation. Easy to work with options for payment. Thank you!
App issues
Very tough to log into the app
Passwords
Have to change passwords to often in app
Can’t login
The website password doesn’t work on the app. You have to update the password quarterly which is ridiculous, banking apps aren’t that frequent.
Password
I have to reset my password every month because it doesn’t work
Touch login
It’s ok but most of the time (90%) the touch login does not work. Luckily I know my password
Can’t get in
I can never log into this app. I have to reset my password every time. Some sort of flaw with the log in. Horrible.
Too many password changes!
You need a better system for security! Why is it necessary to change the password every rep or three months!!
Property owner
It constantly forces me to change my password almost every month I use this app to make my payment.
Cannot copy-paste password
Using a password manager makes it easy to use long random strings as passwords. The app disallows pasting the password. Yuck.
Pretty smooth
So far, this is one of the best payment experiences I’ve had on a financial app. Sign up, login, and payment processing are all a very smooth and cohesive actions.
logon
makes me change my password every month horrible
Good
I would give this app five stars except each time I go to make my monthly mortgage payment I’m told my login information is incorrect and I have to reset my password, which is a little frustrating. making payments is easy and checking on the loan balances convenient.
Very annoying security flaw
App works great except one very annoying security flaw - it won’t allow you to paste your password when logging in. Combined with the complex password requirements, this means you have no choice but to write down your password on a piece of paper (in my case I use a secure password manager app). If you enable FaceID, you’re good for a few months until you’re required to change your password. So the net result is every time you change your password you’re left with a slip of physical paper with your password written on it that you now have to safely destroy to keep your account secure. The app developer needs to look at this from the user perspective to help us maintain account security.
Not the best
Very difficult to navigate. Tired of changing passwords. Doesn’t offer the info needed as a mortgage company
Trash
Trash company. They didn’t even send me a welcome letter to tell me they bought my mortgage, called and they admitted that. I was late, which hurt my credit. I’d rather deal with the IRS than this company.
Worst app ever made
Horrible, not intuitive at all!
Appears to be an app issue
I just got transferred to fay servicing from cenlar. Their apps are 99% similar, but this app just be loading when I use faceid to sign in. It appears that it is trying to verify my phone or email every time but faceid tries to bypass it every time and is unsuccessful so it just is stuck there. Cenlar app doesnt do that. Check your app fay servicing.
Best loan servicing APP I have ever used!
Very easy to use and very educational. I can easily learn about my loan, escrow, extra payments. This is the best APP I have ever used!
Log in
I always have to change my pw . Will not keep.
FS
I’m so happy it’s easy to use and glad they updated App
Garbage by design
Fay servicing makes the app difficult to use and claims passwords are wrong consistently to deter timely payments. What’s the end result? If you don’t pay they will come after your home. No loss for them to have a terrible app and difficult customer service
Convenient and reliable
If you are a customer of Fay Servicing, this app is a must have. All the information you could need regarding your loan in an easy to navigate layout. I was already pleased with FS and their customer service, and now that I’m using the app, it’s an even better experience!
Needs a better app
The app does not work properly when using on a phone. You cannot copy and paste temporary codes it’s super complicated.
Excellent and convenient
Pay without fuss.
Worst ap
This ap logs me out every month with needing a new password doesn’t recognize face just not user friendly
New Servicer
I’ve had many mortgage servicers in my real estate career but Fay is really organized, fair and knows what there doing convincingly. Thank you
Ebill
Does not accept your banks online ebill payments
Love it
It’s very easy to make a payment through app
Shady unethical lender
Horrible lender praying on ppl paying late. $450 late fee? You should be ashamed of yourselves. I hope you can lay your head on your pillow at night and sleep sound. You keep ppl in debt. Congrats.
Fay Servicing Mobile Access FAQ
- Is Fay Servicing Mobile Access free?
- Yes. The app is free, in all 21 countries it sells in, and it sells nothing inside it.
- Does Fay Servicing Mobile Access have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Fay Servicing Mobile Access?
- Shellpoint (4.9 from 17,165 reviews), MM Servicing (4.8 from 5,388 reviews) and LoanNav (4.8 from 2,353 reviews).
Fay Servicing Mobile Access download
Last updated 1 year ago.
Fay Servicing Mobile Access sells in 21 countries. It was released 4 years and 8 months ago, on 2 Feb 2022. It holds a 4.7 rating from 4,511 reviews.
Supports 1 language: English.
How much does Fay Servicing Mobile Access make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.