Kummute - Ride-pooling app
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Kummute - Ride-pooling app

On-demand ride-pooling service

Hugo Mobility Pte Ltd

How much does Kummute - Ride-pooling app cost?

Prices are current as of 10 Sept 2026.

Kummute - Ride-pooling app has no in-app products on record in the United States.

10+ alternatives to Kummute - Ride-pooling app

Kummute - Ride-pooling appMalaysia AirlinesCaltexGO + RewardsTRYKEResorts World GentingMyBorderPassKomuter - KTMB Timetablei-City SuperAppTrek AppKLIA EkspresGOKL
Rating / 54.64.84.84.82.72.14.44.81.61.82.0
Reviews4.1K129K27K11K1.2K59946846423619280
Released20212017202220202018202420172024202020212019
One-time price——————$0.99————

The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.

Kummute - Ride-pooling app reviews

4.6 out of 5, based on 4,132 reviews.

What people like

  • Drivers are friendly and cars are clean
  • Booking process is quick and easy
  • Very affordable for students on a budget

What they complain about

  • App often fails to show your actual location
  • Wait times can stretch to over thirty minutes
  • Customer support never responds to complaints
  • Booking is impossible in many areas
★★★★★ Malaysia · v1.4.7 · 31 Oct 2025

Nice Driver

Follow the SOP on the road very well

— AizaIjang

★☆☆☆☆ Malaysia · v1.4.15 · 18 May 2026

Unreasonable for booking rides

Can’t message the driver, sometime the driver never there even upon booking, while van arrival time difficult to estimate, though is understandable it only wait for less than 2 mins… and can only top up min RM 10 at one time :(

— Lucia1929

★★★★☆ Malaysia · v1.4.9 · 22 Dec 2025

NA

NA

— han9719

★★☆☆☆ Malaysia · v1.4.8 · 3 Dec 2025

Zone

The app did not show me the zone that i am really in instead they give me the one that more than 5km away from my current location where my location literally also have this service. I cant even choose a zone at least?

— KayleGarendnd

★★★☆☆ Malaysia · v1.3.27 · 23 Sept 2025

Great but not operating in a key area

I lived in Bayan Lepas area , there used to have a route from near Queensbay to USM. Now it is no more operating in that area. Which is such a shame because many students used to rely on this service to go to uni. I would like to suggest the reopening of this area. I think it will serve the community well! Tq

— Oxy!9

★★★★★ Malaysia · v1.3.27 · 23 Sept 2025

Convenient service

Quick and easy to book

— L Yeng

★☆☆☆☆ Malaysia · v1.4.15 · 29 Apr 2026

NOT FUNCTIONAL

The app now asks for your government ID, but still always cannot provide a ride, if you always cant provide a ride close the app already…

— hsaktak

★★★★☆ Malaysia · v1.4.9 · 18 Dec 2025

Cannot choose pick up point

The area is in Bayan Lepas, cannot choose the pick up and drop off point between 6AM -11PM.

— t6tmt0 otter

★★☆☆☆ Malaysia · v1.4.7 · 14 Nov 2025

No stop near me Jln Kolam Air, KL

Please seriously consider covering my area - 818 homes (new apartments) with no access to public transport

— omindc

★★★☆☆ Malaysia · v1.3.27 · 11 Sept 2025

Don’t top up unless you check this

Don’t top up unless you see payment option of kum wallet. After I top up rm10 on the app because want to use the voucher of first rider 50% off capped at rm2, but there is no option to make payment via kum wallet, I even ask the driver he only suggest use E-wallet . Will change rating after this feature is available

— Daniel.LKS

★★★★★ Malaysia · v1.3.27 · 23 Sept 2025

Sangat selesa

mudah untuk booking, mesti rajin tgk pick up point & dropoff point.. baru akn lebih mudah, mmg puas hati . keep it up RAPID!

— mama4As

★☆☆☆☆ Malaysia · v1.4.13 · 5 Apr 2026

Not friendly user

I tried to download to use but seem not able to change zone from KL to Penang . I submit help and in the end I receive email to fill in again what I had described in the primary help desk . Totally a waste of time .

— ******¥¥$$$$€€>

★★☆☆☆ Malaysia · v1.4.7 · 12 Nov 2025

High demand

the app is great, it’s very easy to use and keep track of the vehicle. but it’s hard to order under high demands especially in a more secluded area.

— erieyana

★★★☆☆ Malaysia · v1.3.27 · 26 Aug 2025

very buggy

app decides to be buggy especially when i need to rush

— naaaaat139

★★★★★ Malaysia · v1.3.27 · 10 Sept 2025

Convenient for booking ride

Love it. I used this app for book Limpopo many times. The apps got a function that shown location real photo for pick up and drop off point.

— Chloe 83

★☆☆☆☆ Malaysia · v1.4.13 · 21 Mar 2026

The app prevents you from booking anything

All zones are always closed and you can’t book anything. Had to keep taking the longer walks or calling Grabs until I saw that the vans were clearly operating in my zone. Googled the issue and turns out the app that actually works is Rapid On-Demand and they didn't notify us of it. What a disappointing experience.

— Jasper Leong

★★☆☆☆ India · v1.3.20 · 27 Jan 2025

Need to improve the performance.

The app performance is bit slow. Also, the UI is not up to the current standards. But still it is okay to manage.

— haakhilaaa

★★★☆☆ Malaysia · v1.3.25 · 9 Aug 2025

arrangement of your journey

kummute please arrange your journey properly, im the first one they picked up, but the last one arrived at my stop. two times pass by my stop but still the driver send other people first, i know he just follow the system’s arrangement for the journey. so pls improve it. took 45 minutes to arrived while it should only take 5-10 minutes

— user_455

★★★★★ Malaysia · v1.3.27 · 3 Sept 2025

LIVE LOVE LAUGH RAPID KL

ya allah sumpah function teruks apps ni like pls la whoever yg decide utk wujudkan rapid kl on demand ni.. i hope u masuk syurga weh.. AMENNNN

— hfeu07

★☆☆☆☆ Malaysia · v1.4.10 · 27 Feb 2026

Bad app

The location keep showing KL even login location is Penang Log customer service no response

— KatyPenang

★★☆☆☆ United States · v1.3.20 · 27 Dec 2024

Not function well.

Can’t booking the car because of the app problems. The IT never fix the problem.

— unolc

★★★☆☆ Malaysia · v1.3.25 · 8 Jul 2025

Late

Prioritise close passengers. I’m grateful the ride is almost free but please, the closer passengers could save time by getting in first. And prioritise first to order passengers. Try balancing out those two.

— Lol19850

★★★★★ Malaysia · v1.3.27 · 2 Sept 2025

location not available

helpful for student like me who uses public transport everyday but really hopes yall put kolej vocational ert setapak in the location available for pickup n drop off🙏🏻🙏🏻 i think it will help lot of students here😞🙏🏻

— suisurii

★☆☆☆☆ Malaysia · v1.4.10 · 30 Jan 2026

Unable to use Cb taxi at all

Understand that SG taxi not possible but even when I try MY taxi is not available. The only hope is trying to do Larkin to Ban San station gives me a WhatsApp number to book

— Adrian lbs

★★★★★ Malaysia · v1.3.25 · 31 Jul 2025

Pengalaman lagi best dari yang lain

Saya tunggu tak sampaj beberapa minit. Serius best giler. Cumanya pakcik tu mungkin tengah bad mood kot. Saya doakan dia dipermudahkan urusan kerana telah permudahkan urusan saya

— A*******&£&

★☆☆☆☆ Malaysia · v1.4.10 · 18 Jan 2026

What happen

Why can’t book for BW or PG?? Only show zone KL??

— Stanleylmy

★★★★★ Malaysia · v1.3.25 · 16 Jul 2025

excellent service

excellent driver good service calm and safe

— 好朋友1998

★☆☆☆☆ Malaysia · v1.4.9 · 11 Jan 2026

Location Frozen

It is such a lousy application that once you change location to use it elsewhere (say KL), it doesn’t work and only shows the zones where you last used it. They are very find of making apps for everything but have zero IQ to make it functional. Numerous complaints written, no response. That’s their customer service!!

— A. Qudus

★★★★★ Malaysia · v1.3.25 · 9 Jul 2025

Good accomdations

Its really good accomadation provided. Hope it can last long .

— Li yu 675

★☆☆☆☆ Malaysia · v1.4.9 · 31 Dec 2025

Disappointment

Unable to book a ride in Penang using this app anymore. What happened?

— Siew Chieng

★★★★★ Malaysia · v1.3.25 · 6 Jul 2025

My very first Rapid On Demand ride with girl 06/07/25 Sunday Evening

Very Good and Friendly Driver . Car nice , clean and air-conditioned is fabulous ! Highly Recommended ⭐️⭐️⭐️⭐️⭐️ Love it ❤️👍🏻👍🏻👍🏻👍🏻👍🏻

— LouiseOng

★☆☆☆☆ India · v1.3.2 · 7 Sept 2023

Waste of time just for saving 2-3 RM

Omg, it took 1hr to complete a trip of 4km which usually takes 5-8mins. I think there are some changes need to be done with the routing system Also the waiting time, initially around 6months back this was so good even I have recommended for some of my colleagues too but now it has become worst that when ever I sit waiting for this it takes min 30-40mins for a cab to arrive and the worst part is most of the time the waiting time with extend from 30 to 40 or even 50mins automatically

— Dot….

Kummute - Ride-pooling app FAQ

Is Kummute - Ride-pooling app free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does Kummute - Ride-pooling app have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Kummute - Ride-pooling app?
Malaysia Airlines (4.8 from 129,482 reviews), CaltexGO + Rewards (4.8 from 26,868 reviews) and TRYKE (4.8 from 11,035 reviews).

Kummute - Ride-pooling app download

Last updated 4 months ago.

Kummute - Ride-pooling app sells in 175 countries. It was released 5 years and 3 months ago, on 1 Jul 2021. It holds a 4.6 rating from 4,132 reviews.

Supports 5 languages: English, Russian, Chinese, Spanish, Ukrainian.

How much does Kummute - Ride-pooling app make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full Kummute - Ride-pooling app analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend