MyNYCERS
How much does MyNYCERS cost?
Prices are current as of 12 Sept 2026.
MyNYCERS has no in-app products on record in the United States.
10+ alternatives to MyNYCERS
| MyNYCERS |   NYC Pay or Dispute |   NYMCU Mobile Banking |   FourLeaf Mobile Banking |   Jovia Financial Credit Union |   NYC DCP |   Ridgewood Savings Bank |   Apple Bank Mobile Banking |   MCU Anytime, Anywhere |   The Finest Federal Credit Unio |   Family Security Plan (PFP) | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 2.1 | 4.7 | 4.8 | 4.8 | 4.8 | 4.8 | 4.8 | 4.6 | 4.8 | 4.5 | 3.0 |
| Reviews | 147 | 464K | 126K | 87K | 15K | 12K | 5.2K | 4.3K | 803 | 15 | 2 |
| Released | 2020 | 2017 | 2011 | 2017 | 2010 | 2019 | 2012 | 2016 | 2017 | 2015 | 2025 |
MyNYCERS reviews
2.1 out of 5, based on 147 reviews.
What people like
- Very useful for accessing city info.
- Lets you handle tasks online easily.
- Works fine on iPad instead of phone.
What they complain about
- Login fails constantly and is frustrating.
- App crashes often and freezes up.
- Password reset links never arrive via email.
Awesome
Awesome app! Very useful to the people of the city!
App is not working!
I have previously used the App, but recently after “updates” it will not open after entering my name and password. I have deleted the App (multiple times) and reloaded it, but to no avail. There is some bust in the app and it should be corrected. I can however log in via the website, however the functionality on the web is not ideal.
Good app
Would love Face ID implementation
The City of New York Should Be Ashamed…
The application for the the retirement system for employees of the City of New York is an embarrassment to New York City. There’s no app preferences available and it’s glitchy AF! And what happened to dark mode?! It’s like somebody wrote this program on a 5.5” floppy disk and the city is just too cheap to upgrade. I pay way too much in taxes and they can’t even provide a decent app. SMH.
Frustrated member.
Visit website for updates.. still unsuccessful. Visited office to request update… still not resolved. Tiresome!! Years of service remains incomplete. Needs a lot of work and attention!!
Terrible
I can’t even log in. App just freezes. As important as this app is, this is annoying and it’s exhausting. Just trash
Horrible
This app is just as bad as NYCERS is.What would you expect from them.These are the same people that managed your pension..
Good Start
The app is very slow. Registration process send error message for no valid reason. I understand that this is the beginning. I hope to see a full featured app in very near future. Thanks for the initiative.
App Crash
when i type my credentential info, to login , it won"t log me in , i have to due from the google chrome, please fix this issues 😡😡😤😡😤🤬😖😣😠 ASAP
Face ID
Can you add Face ID login?
Terrible terrible app
MyNYCERS REALLY NEED TO GET IT TOGETHER WITH THIS APP IF YOU FORGET YOUR NAME OR PASSWORD YOU TRY TO RESET IT IT WON’T LET YOU RESET IT AND THEN SAYS ERROR TRY AGAIN AND IT’S REALLY A SHAME THAT THAT PEOPLE HAVE TO GO THROUGH THIS WITH THIS APP MYNYCERS THE COMPANY REALLY NEED TO INVEST IN THE BETTER APP. IT’S RIDICULOUS. WHAT YOU HAVE TO GO THROUGH.
Needs work
Having tried numerous times on website to update check deposit to new account and never completed, I called NYCERS to find out Google Chrome is best but I don’t have it or want it. They recommended mobile app so I downloaded it and after several attempts to log in, and getting error messages, finally was able to get on. After submitting check info, kept getting error messages to call NYCERS by phone. Tried again few more times before finally getting submitted. Talk about hassles…definitely needs improvement and bugs eliminated.
Doesn’t work
My future feels secure
Updates
Please send us an email every time there’s an update. , it drives me crazy to log in and making me think I forgot my password when I did not , but it’s because there’s another upgrade or another app to download. Thanks.
App & website
It really is a shame that NYCERS cannot invest some money into a much better app & website. Too many glitches and bugs. I’ll be more detailed and say it’s the sign on glitch! It’s totally bad! Once signed on, it’s pretty decent how you can become self sufficient and complete task online without mailing forms the antiquated way. Even after typing in the TOTALLY correct user & password, the system indicates that it’s incorrect 😐 Then, when you shoot for a password reset, the link NEVER arrives to your email on file!! Get it together guys! NYCERS provides service to way too many folks to have an insufficient platform!
App not working
The app on the iPhone is ridiculous, but I can sign on to my iPad
no way to log on
tried to get on with my phone,ipad,MS edge and google chrome without success multifactor authentication error. so i guess i have to hope they send me whatever the secure message was in the mail.bravo!!
Can’t sign in
Amended review: okay, I can’t log in AGAIN. I can log in through the website but no the app....again.
New app, zero star
New app is garbage, it doesn’t even recognize its own OTP. No way to login on mobile phone with a non working app
Do better
This have to be one of the worst apps ever created. Is quite embarrassing that this app or service is for the financial benefit of the people and yet the app crashes often, if you forget your password is incredibly hard to find a way to reset it because it sends you to a page where you don’t need to be instead of RESETING and CREATING A NEW PASSWORD. What is this app made out of fake money?
Shameful
This is what we depend on to get access to our hard earned pension information and it works like a $1 broken toy. Shameful!!!
MyNYCERS FAQ
- Is MyNYCERS free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does MyNYCERS have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to MyNYCERS?
- NYC Pay or Dispute (4.7 from 464,018 reviews), NYMCU Mobile Banking (4.8 from 125,550 reviews) and FourLeaf Mobile Banking (4.8 from 86,754 reviews).
MyNYCERS download
Last updated 2 months ago.
MyNYCERS sells in 175 countries. It was released 6 years and 3 months ago, on 1 Jul 2020. It holds a 2.1 rating from 147 reviews.
Supports 1 language: English.
How much does MyNYCERS make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.