Switch by Sterling
FinanceBusiness

Switch by Sterling

Sterling Bank Plc

How much does Switch by Sterling cost?

Prices are current as of 18 Oct 2026.

Switch by Sterling has no in-app products on record in the United States.

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Rating / 53.44.82.84.54.74.44.24.33.54.23.6
Reviews1303.4K1.4K8608327015752101218762
Released20202023201320182023201520222021201920242025

Switch by Sterling reviews

3.4 out of 5, based on 130 reviews.

What people like

  • Account setup is fast and verifies everything in minutes
  • Great interface that is easy to navigate and use
  • Perfect solution for Nigerians living abroad to bank easily
  • Supports multiple currencies like Naira, GBP, and Dollars

What they complain about

  • App crashes constantly when trying to sign up
  • Transfers take forever and sometimes fail after debiting you
  • You cannot see history of money coming into your account
  • Uploading ID documents for verification keeps failing
★★★★★ United States · v1.9.7 · 26 Nov 2025

VERY IMPRESSIVE

There’s no APP that has it all. Everything keeps evolving and getting better. So far so good!

— Dovec

★☆☆☆☆ Nigeria · v1.9.7 · 20 Jan 2026

Sign Up

I’m unable to sign up to the app. It keeps rejecting my credentials.

— DaphDekoo

★★★★☆ Nigeria · v1.7.3 · 9 May 2021

Complaint

Please my app is telling invalid transaction pin Please I need help

— Qruzzie

★★☆☆☆ Nigeria · v1.9.7 · 5 Nov 2025

Your OTP Caller is terrible… called more than three times and I still can’t figure out the numbers…

The caller needs to be clear and audible not mumbling words tigether

— Talaaks

★★★☆☆ United States · v1.9.5.4 · 1 Jul 2025

Difficulty completing registration after taking selfie.

Can’t go further after taking selfie. Please help.

— Enidoyin

★★★★★ Nigeria · v1.9.5 · 11 Mar 2025

Product functionality

Love the functionality of the product. Welldone Sterling.

— Mariamabolore

★☆☆☆☆ Nigeria · v1.9.6 · 29 Jul 2025

My review

Trying to register, yet you guys are saying my first name don’t match my Bvn, when it’s clearly thesame. You guys don’t even have a verified instagram page. No way to complain to customer support for assistance. Fix up your app o, not encouraging at all

— Air and Light

★★☆☆☆ Nigeria · v1.9.4 · 19 Nov 2024

KYC document upload failure

Uploading ID and signature for KYC keeps showing upload fail

— saintjtb

★★★☆☆ Nigeria · v1.8.2 · 17 Mar 2023

So Frustrating

I’ve never seen an update for the Switch by sterling app before. And it keeps misbehaving most times. I wish the following can be fixed concerning this app. 1. Slow transfer of money. Sometimes it takes forever before money is successfully transferred to another account. The worst part is that my account get debited while the app process a failed transaction. Too bad 2. No in-flow transactions history. I’ve never seen a financial app without transactions history except Switch. No details of how money comes in within the app. I can only find how I receive money. It makes no sense at all.

— Beast.Idris

★★★★★ Nigeria · v1.9.5 · 11 Feb 2025

Easy Way to Bank from Diaspora

All my people in Diaspora are banking in Nigeria with ease, Thanks to Switch 👏🏽👏🏽👏🏽

— V.Aloria

★☆☆☆☆ Nigeria · v1.9.5.3 · 17 Jun 2025

Very Stupid App

Bad customer service and very Stupid app as well I regret downloading it I can't even withdraw my money in there make dem chop the money

— Nire olive

★★☆☆☆ Nigeria · v1.9.4 · 4 Nov 2024

Verification not working

Nice app nice interface, the only issue I have is the verification, no matter how many times I try again later it never works!!! Pls fix it.

— rosiprince

★★★★★ Nigeria · v1.9.5 · 5 Feb 2025

Ms

Wonderful App. It serves a great purpose to different options for Nigerians in Diaspora. Good job Sterling Bank

— Tereretetereretetetetere

★☆☆☆☆ Nigeria · v1.9.5.3 · 5 Jun 2025

Worst App Ever

This is the most frustrating app you can ever use. To access your dollar and convert to Naira, you have to send a handwritten letter, do a video call interview and wait for days before you can spend your money. Also the rate switch is using is one of the lowest out there, making me lose money. They charge you for your dollar card but you can’t even fund it without interviews and waiting. Overall Sterling bank has no business running a Dom app.

— Hanameta22

★★☆☆☆ Canada · v1.9.2 · 15 Aug 2024

unreliable

glitches out probably when you need it most

— Olagabriel

★★★★★ Nigeria · v1.9.5 · 5 Feb 2025

Best Diaspora Banking App Ever

Best Diaspora Banking App Ever

— MCNext2025

★☆☆☆☆ Nigeria · v1.9.5 · 19 Mar 2025

The worst app experience ever!

Forget the reviews you see. I promise you, this app is one of the terrible ones I’ve come across. The support number does not exist, the UX is horrible, took months to get a virtual card, the tech stack is horrible, balances miss. There’s literally nothing that works seamless, not sure if they QA anything before deploying to the store. Zero stars from me.

— kresporey

★★★★★ Nigeria · v1.9.5 · 5 Feb 2025

Best App

Amazing App

— Amos Billion

★☆☆☆☆ Canada · v1.9.4 · 25 Jan 2025

Useless app

Nothing is working there i wasted my time downloading it

— Nifty dosh

★★★★★ Nigeria · v1.9.5 · 5 Feb 2025

Best cross border payment

I love switch virtuak card so much!

— Sisilizzzy

★☆☆☆☆ United Kingdom · v1.9.4 · 27 Sept 2024

Terrible App

Not able to complete a single transaction in over a month.

— .-1ssaaa

★★★★★ United States · v1.9.1 · 26 Jul 2024

So Far So Good

Compared to other experiances I've had with Nigeria banking apps and their old school banking and verification system, this app and the services by switch/sterling bank in general is great! They provide me with the good experience that I needed after a stressful ordeal, dealing some other Nigerian banks/banking apps. I had an experience recently with a bank in Nigeria that rejects my request to update my phone number because I filled out a fillable PDF form they sent to me in an email on the computer and not with my own handwriting. The process of updating your personal info should have been made possible online in the first place. Seriously, it's 2024 for crying out loud!

— CaptTM

★☆☆☆☆ United States · v1.2.4 · 31 Aug 2023

Bad experience

I never write review for apps, but sterling seems to not care about their customer experience or what, I finished setting up my account from the website and need to do selfie verification to complete my registration buh the app keeps crashing only the older version of the app works fine but it force me to update and this time nothing works please do something about it.

— Holamiposi

★★★★★ United States · v1.8.9 · 21 Feb 2024

Well organized

The app is well laid out and easy to navigate

— Solomon Ashburn

★☆☆☆☆ United States · vVersion 1.8.3 · 20 Jul 2023

The App Crash Everytime

The app always crash, whenever I want to create account. Please work on the app, since the web app can’t be used.

— YoungWeb3

★★★★★ United Kingdom · v1.4.0 · 23 Jan 2021

Absolutely brilliant

A highly recommended product for anyone looking to open an instant access multi currency Nigerian bank online. Downloaded app Filled in all my details and credentials BVN verified and OTP sent to my phone Uploaded IDs and signature mandate Uploaded selfie. All details verified real time ! Accounts opened in Naira, GBP and Dollars All within 15 minutes ! Kudos to Sterling Bank Plc ✅✅✅✅✅✅✅

— De-Sky

★☆☆☆☆ United States · v1.4.0 · 4 Feb 2021

Nonsense application please work on it

Nonsense application

— xighf

Switch by Sterling FAQ

Is Switch by Sterling free?
Yes. The app is free, in all 173 countries it sells in, and it sells nothing inside it.
Does Switch by Sterling have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Switch by Sterling?
CadRemit (4.8 from 3,396 reviews), SC Mobile Nigeria (2.8 from 1,403 reviews) and i-invest: Invest & Save (4.5 from 860 reviews).

Switch by Sterling download

Last updated 6 months ago.

Switch by Sterling sells in 173 countries. It was released 6 years and 6 months ago, on 22 Apr 2020. It holds a 3.4 rating from 130 reviews.

Supports 1 language: English.

How much does Switch by Sterling make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full Switch by Sterling analytics Revenue and downloads month by month, all 173 countries split out, and every product's share and trend