Manage My Care
Medical

Manage My Care

Metropolitan Health Service Department of Heath

How much does Manage My Care cost?

Prices are current as of 11 Sept 2026.

Manage My Care has no in-app products on record in the United States.

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Rating / 52.24.84.74.52.52.32.43.8
Reviews15344K1.4K4446740346
Released20192012202320212019201820242014

Manage My Care reviews

2.2 out of 5, based on 153 reviews.

What people like

  • Great for tracking multiple family appointments
  • Helps you never miss a hospital visit
  • Shows upcoming dates clearly on one screen

What they complain about

  • Login process is too slow and frustrating
  • App crashes often or shows blank screens
  • Security steps are impossible for elderly users
★★★★★ Australia · v1.11 · 16 Nov 2025

Useful

Great app, would have missed my appointment without it. Would be great if I could use it to reschedule all of my appointments instead of only some

— 4630tm

★☆☆☆☆ Australia · v3.0.3 · 5 Sept 2026

Unusable

All this app does is let you know when you have an appointment. It does that but it doesn’t prompt or store your email and password ( so you have to know them. Won’t remember from passwords or chrome). It has two factor authentication but sends to your email so you need to open your client etc rather than just using a text. Doesn’t use faceID etc. web version slightly better.

— Belly 9876

★★★★☆ Australia · v3.0.3 · 2 Apr 2026

Much improved

The latest update makes it easy to log in and snappy to use.

— Alarcahu

★★☆☆☆ Australia · v3.0.3 · 27 Aug 2026

Data leak

In January 2026 and today I received txt messages from this App about medical practices accessing my medical records in this state, and today interstate. I have never visited these practices . However an adult family member had, but is not on my Medicare card or linked to me. Very Concerned. Advice others not to use App until fixed.

— Very-concerned

★★★☆☆ Australia · v3.0.3 · 27 Jul 2026

It was better before

Firstly- this app literally helps me to stay alive so I’m grateful for it. However since the update, I can no longer stay logged in, so every time I want to use it I must relogin and verify with the code sent to my email etc - so it slows down the process significantly. It also frequently crashes upon opening which is annoying and unpredictable. If it were easier to access, I’d have no problems with it

— danablett

★★★★★ Australia · v1.11 · 11 Oct 2025

Highly recommend

Keeps me on top of all my appointments- can be used for multiple people too. It updated as soon as the appointment was made (literally within 10sec). Also stores all referrals- would be handy if an auto reminder issue could be added if a year has passed and no appointment has been made yet. Works for appointments at SCGH and RPH (possibly the other public metro hospitals but have not tried).

— Lainelou

★☆☆☆☆ Australia · v3.0.3 · 4 Sept 2026

.

Constant password issues pathetic for such a critical application within healthcare

— At mens

★★★★☆ Australia · v3.0.3 · 2 Apr 2026

Notifications would be great

I use this to keep track of my fathers many appointments, as with our health care and where he is at, they don’t ring you to ask when, rather just get them added randomly. I get that happy to take whatever appointment he needs, however it would be a great feature to add in notifications of when something is added, I have to physically check it a couple of times a day in order to see if something has been added (my father gets the text however isn’t reliable at passing them on) there is also providers that don’t use the app even within the public system (such are chemotherapy treatment appointments), the ability to add these manually would be of great assistance

— cfc4ever43

★★☆☆☆ Australia · v3.0.3 · 15 Aug 2026

Updated Version is Out Of Date

Logged into the new version and all history was gone. Has since rebooted which is good. Word of warning to those who rely upon this app for their appts, this app no longer shows all upcoming appts even when they’re from the same hospital and same clinic. Always check with the hospital and check the emails and sms messages directly from the hospital.

— Nuffy68

★★★☆☆ Australia · v1.0 · 30 Oct 2024

Love that I get emails as soon as the appointment is made

What I wish they did was add a “add to calendar” button for Apple calendar, and google calendar, that imported all the relevant info into the calendar in one hit.

— Obsy-Art

★★★★★ Australia · v1.11 · 16 Jul 2025

Excellent

I’ve been using this app for quite a while and I find it excellent, I see it has had some negative feedback but this hasn’t been my experience.

— Hoggstuff

★☆☆☆☆ Australia · v3.0.3 · 18 Jun 2026

Amazing app UN-USEABLE by elderly due to “security”

This is an amazing app which had the POTENTIAL of keeping my elderly mum out of an aged care home - unfortunately the security method chosen (emailed letters for every time you open it) is 100% unusable by my elderly dad who is her carer. Why can’t it use a pop up Authenticator like accounting software (such as Xero) uses? How many 80 year olds can go to email, open a message, copy text from that message, go back to an app, have steady enough hands to paste or type??? Why must it be for every time to open the app? Why can’t I set it up on my dad’s iPad once and it keeps him logged in? You are “protecting” him from helping himself. We all (taxpayers) have invested in this truly FANTASTIC idea. It has amazing functionality and is just the most potentially useful app to keep my mum at home instead of a hospital, hospice or aged care. You have made it truly unusable by the elderly. Ridiculous security. Fools.

— Fayley

★★★★☆ Australia · v1.11 · 16 Jul 2025

It’s improving

There are limitations on the app especially regarding confirming or changing appointments, but apparently this will be addressed in 2026. Overall I have found the app useful for keeping track of appointments across 4 different clinics. Looking forward to the changes.

— marthasinoz

★★☆☆☆ Australia · v3.0.3 · 10 Jun 2026

Login frustrating

Unable to use face id. Unable to stay logged in. Almost always requires a new password at every login attempt. Every login requires a code be retrieved from email. Seeing unnecessary appointments that mean we’re always called hospital to confirm requirements.

— QueenMaGil

★★★☆☆ Australia · v1.0 · 30 Oct 2024

Tips for future development

Please increase the sections displaying times and dates for appointments for people with vision issues. Also, when the text is sent regarding the appointment if the name of the patient could be added it would help, as therapists we sometimes use our phone number to sign up for patients without phones and the text doesn’t state who it’s for. Thanks.

— #Luke#

★★★★★ Australia · v1.11 · 26 Jun 2025

Invaluable

A year ago a very serious health incident suddenly put me in hospital. Since then I have had constant medical appointments and this app has been invaluable in allowing me to see a quick summary of upcoming appointments.

— Leswest

★☆☆☆☆ Australia · v3.0.3 · 4 Jun 2026

Worse App

Use to be able to put a pin in to login now I have to go through such a headache to login which takes much longer.

— Satanslilgirl3

★★★★☆ Australia · v1.0 · 31 Oct 2024

Simple Appointment Management

Easy to setup and provides simple and easy to use management of my appointments. Hospital map is a nice feature. Would get 5 stars if it had a feature to export appointments to my email client.

— Bluey.

★★☆☆☆ Australia · v3.0.3 · 10 Jun 2026

App unusable for months

This app has been very handy in keeping track of the various appointments of the family members, for the last few months it has been unusable. It will load the initial Manage My Care screen then fade to a blank white screen and goes no further. I have deleted and re-download it to no avail.

— Gio Terni

★★★★★ Australia · v1.0 · 1 Apr 2025

Something is wrong

App is having issues logging in and seems to want to go to the webpage from the app to login but then the buttons are missing or saying text etc

— Banker101

★☆☆☆☆ Australia · v3.0.3 · 24 May 2026

Needs rework

Doesn’t save login via app, have to login each time via email and password and code that is then sent to email and then need to enter code and confirm and only after it logs you in. As if I was never logged in. it’s annoying!! Fix please . Used to be able to login via safari. Not anymore!

— Reviewbyone

★★★★☆ Australia · v1.0 · 31 Oct 2024

earlier notification

overall the app is great and easy to use but at times i find my appointments dont come through until the night before or on day of the appointment abit earlier would be more helpful

— this nikname is taken

★★☆☆☆ Australia · v3.0.3 · 8 May 2026

Latest Update

Latest update says it has an easier login. What a joke. Used to just put my PIN in and away you go. Now it’s a full email and password plus it sends a verification email to get a code. Absolutely hate this update.

— hansbehenbsiane

★★★★★ Australia · v1.0 · 28 Mar 2025

Very helpful

I’ve noticed some great improvements over the last year or so but it’s very frustrating that I can only use the reschedule feature for some of my appointments not all

— Rett 12

★☆☆☆☆ Australia · v3.0.3 · 11 May 2026

New but worse

New app looks good, but has worse functionality than the framed website of the previous app. Specifically, it doesn’t remember login details, so every time you open it you’re faced with a login needing 2FA via email which takes nearly a minute per try. This should remember the account and use on device biometrics to confirm upon open. Then you also get notifications for “a new appointment note” which is never a new appointment or a note anyway. So each time someone in the hospital clicks on your appointment, you get to waste 5 minutes seeing if anything changed. Almost as bad as linked in notifications.

— tardfree

★★★★☆ Australia · v1.0 · 30 Oct 2024

This app gave me some sense of control

I love this app. It might not be perfect, but it allowed me to manage appointments with 4 different specialists to diagnose a significant health matter. I was scared and this app was my lifeline.

— Bigskies7

★★☆☆☆ Australia · v3.0.3 · 20 Apr 2026

Logs out

I have pointed several family members to this app as it is a good way to keep up to date with appointments being booked by specialists or different departments which is great if you’re seen by several. Recently every time I open the app I have to log back in and get the verification code that was emailed to me to complete login. This is rather frustrating especially if you’re opening multiple times in a day.

— kim.dotcom

★★★★★ Australia · v1.0 · 13 Oct 2024

Reliable and accurate

Really helpful to have upcoming appointment information, especially when post is unreliable or very slow.

— MW9900

★☆☆☆☆ Australia · v3.0.3 · 7 May 2026

Updated version is terrible

I am a very very constant user of this app, or should I say was? App and log in was fine, and easy to use. Now you have to log in twice, get codes and re log in over and over on repeat. No good when in between appts and trying to find details you need straight away, not waiting for codes, no pin option, or keeping you logged in. etc. Red

— Wiggyn

★★★★☆ Australia · v1.0 · 15 Oct 2024

A great resource for NMHS patients

I discovered this app by accident and once set up has been really helpful in managing my husbands appointments I have given 4 stars as room for improvement to include clinician, location and notes section Should also be expanded across the whole of WA health

— northsidebella

★★☆☆☆ Australia · v3.0.3 · 15 Apr 2026

Offline

My wifi is on but cannot access Manage My Care as it says I am Offline. I checked for latest version of app but still the same message

— AliBir5j4a

★☆☆☆☆ Australia · v3.0.3 · 14 Apr 2026

Login is worthless & time consuming

Latest update is absolutely rubbish. You have to submit a code each time to login, so going to your email to put in a codei time consuming & frustrating whereas before login was automatic & had finger print sensor. As usual the WA health system stuffs this app up & makes it worse for patients. Be much better if you had 2FA Authentication but WA health still living in the dark ages!! I’d rather not have the hassle & I'm deleting my account as it is worthless if you can’t have quick access.

— sandgroper69

★★☆☆☆ Australia · v1.11 · 31 Mar 2026

Version doesn’t match

This app recently changed, but the last reported version and the reviews are for a version published to the app store 9 months ago.

— All_nicks_are_taken

★☆☆☆☆ Australia · v3.0.3 · 8 Apr 2026

Terrible update

Now I have to re-enter my username, password, then open my emails, receive a new code and enter that every time I open the app. Previously I could just enter a PIN. As someone who uses secure passwords, this results in a ridiculous number of steps for something that is supposed to take pressure off the phone appointment system. Please fix the new bug!

— Clunkyreviews

★★☆☆☆ Australia · v1.11 · 9 Aug 2025

App stopped working

It worked for a few weeks. Now I can’t get into it. Deleted it reinstalled, still won’t load.

— Willowrex

★☆☆☆☆ Australia · v3.0.3 · 7 Apr 2026

Manage my care useless!

Totally useless!!!

— brutusbeefcakes

★★☆☆☆ Australia · v1.0 · 30 Oct 2024

Functionality

A great initiative and a fantastic transition to modern technology from paper based (posted appointment letters received after appointment times due to postal delivery schedules) to modern timeline communication systems. Hopeful for upgrades to appointment scheduling and notifications in ‘real time’ and also changes to engagement with carers post 16 years and ‘adult’ appointments made with responsibilities placed on 16 year olds to mange their care without support from primary caregivers.

— Engaged health consumer

Manage My Care FAQ

Is Manage My Care free?
Yes. The app is free, in all 147 countries it sells in, and it sells nothing inside it.
Does Manage My Care have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Manage My Care?
HBF Health (4.8 from 44,104 reviews), Best Body App (4.7 from 1,442 reviews) and Perth Trails (4.5 from 444 reviews).

Manage My Care download

Last updated 6 months ago.

Manage My Care sells in 147 countries. It was released 6 years and 10 months ago, on 8 Dec 2019. It holds a 2.2 rating from 153 reviews.

Supports 1 language: English.

How much does Manage My Care make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full Manage My Care analytics Revenue and downloads month by month, all 147 countries split out, and every product's share and trend