Now Mobile
BusinessProductivity

Now Mobile

Remove Friction from Work

ServiceNow

How much does Now Mobile cost?

Prices are current as of 11 Sept 2026.

Now Mobile has no in-app products on record in the United States.

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Rating / 54.54.64.94.74.44.83.23.93.93.04.7
Reviews6.9K2.2M80K52K22K18K7165853736747
Released20192013201720112019201120172013202520212023

Now Mobile reviews

4.5 out of 5, based on 6,920 reviews.

What people like

  • Super easy to navigate and use.
  • Great for checking work stuff on the go.
  • Works smoothly and gets things done fast.

What they complain about

  • Crashes often and freezes up.
  • Loads very slowly on your phone.
  • Kicks you out and makes you log in again.
★★★★★ United States · v21.5.1 · 24 Jul 2026

Awesome platform

Easy to use and able to download on all devices

— Faro’s

★☆☆☆☆ United States · v21.5.0 · 7 Jul 2026

Use to work

Now all it does is ask for the pen and goes to a brown screen and does nothing else. Thanks a lot.

— This is fbs

★★★★☆ India · v21.5.1 · 29 Jul 2026

Face I’d

After face unlock app Not working

— Sh Shavas

★★☆☆☆ Germany · v21.5.2 · 29 Jul 2026

Typisch

Funktioniert alles und das Design ist clean. Leider ist die Usability so brutal grottig, dass alles zu spät ist. Die Beispiele sind so zahlreich, dass ich nur eines nenne: Für das Buchen eines Workspaces von Mo bis Mi müssen 3 (in Worten: drei) Anträge gestellt werden. „Von“ & „Bis“ hat es noch nicht ins Hier & Jetzt geschafft.

— Herr Ulet

★★★☆☆ United States · v20.3.1 · 22 Sept 2025

Added feature

Would like to see if you could add a feature where you can search by store and see all open cases for that store. Not just scrolling through all open cases and having to find the one you’re looking for. Thanks!

— Jon Hall1

★★★★★ United States · v20.4.0 · 5 Oct 2025

Reviewing as IT engineer

This app is great for employees as a gateway for all IT and hr services!

— ctrusky

★☆☆☆☆ United States · v20.5.0 · 16 Nov 2025

How is this rated so high

This app is now banned from my company due to security concerns. The mobile view is just terrible. Phones can take full feature website view but you get forced into mobile view which hides alot.

— justsom3 body

★★★★☆ United States · v21.3.1 · 29 May 2026

Rose, RN

Very easy to navigate and helpful for cross team communication

— DHCS05

★★☆☆☆ United States · v21.0.1 · 11 Feb 2026

Terrible way to access work info

About every month or so the app kicks me off of it in in order for me to access it again. I have to be at work so that I can receive an email on my work email. I get that we need security but at the same time I need to be able to access pay stubs. The fact that I have to be at work in order to access pay stubs is extremely inconvenient. I thought this app was gonna be good, but it just boot me off all the time and makes me have to re-login every month or so.

— 3036493618

★★★☆☆ United States · v20.2.0 · 21 Aug 2025

Need other areas

Need service operations added

— Idealpctechs

★★★★★ United States · v20.3.1 · 30 Sept 2025

excellent

makes my job easier

— scooter85

★☆☆☆☆ United States · v20.5.0 · 4 Nov 2025

Vail resorts

Doesn’t work at all for Epic Employees

— mberesn

★★★★☆ United States · v19.5.1 · 17 May 2025

Work

Easy to find what you need

— Nikkijoy32

★★☆☆☆ Australia · v21.0.1 · 10 Feb 2026

When it works, great, but when it stops working…

This app regularly ceases working. It says the Home Screen is not supported. The only solution is do delete the app from my phone and reinstall. People in my workplace don’t use it much bc it keeps not working!

— Eljay and the dinosaur

★★★☆☆ India · v16.1.0 · 25 Aug 2023

Cant see records in “My tasks”

I have Change requests to approve in my instance, But I’m not able to see those change requests in “My tasks” module in now App. It was showing zero records in “My tasks”

— B Govind

★★★★★ United States · v20.2.1 · 26 Aug 2025

New User Review

This app is seamless and very convenient!

— Jhay cee

★☆☆☆☆ United States · v19.4.1 · 23 Apr 2025

Horrible Ui

Does ServiceNow intentionally make their UI hard to use? Antipattern after antipattern is present in this horrible UI.

— applesux21987

★★★★☆ United States · v19.2.0 · 4 Mar 2025

Not bad for an enterprise app

It is highly customizable per company. Load times could be better

— mikeT2009

★★☆☆☆ United States · v20.7.0 · 29 Jan 2026

Limited functionality

This app doesn’t allow you to change status for your tickets. You also cannot select a different notification sound to make it obvious when this app has an alert. Not ideal for on-call situations.

— Holtzmannrules

★★★☆☆ India · v15.7.1 · 25 May 2023

The app always shows notifications

I have checked everything in the app but there is nothing new.

— dontmeetnandy

★★★★★ United States · v20.1.0 · 17 Jul 2025

Richie Benitez

Awesome and efficient

— Benitek

★☆☆☆☆ United States · v19.2.0 · 31 Jan 2025

Alpha software

GIGO

— 1s1946

★★★★☆ United States · v18.1.0 · 31 Aug 2024

Notifications does not clear

The red dot indicating new notifications does not clear away even when there are no new notifications.

— 711TF

★★☆☆☆ United States · v19.5.1 · 14 May 2025

Resizing Issue

They need to fix the resizing of screens on mobile devices. Make it so all actions can be performed, some actions are inaccessible because it goes off screen.

— SNOW Notes

★★★☆☆ India · v15.7.1 · 14 May 2023

Feedback

The app is build considering mobile usage. But still some pages opens a browser pages. Better to convert them too into apps

— Anil Chippa

★★★★★ United States · v19.5.1 · 30 May 2025

Great ap for work

Faster than using our iPad or computer

— Gm 352

★☆☆☆☆ United States · v19.0.0 · 11 Dec 2024

Spam

Always re-downloads even after you delete it. Don’t download.

— Mlkmn 4evr

★★★★☆ United States · v17.6.0 · 14 Jun 2024

Great but with a quirk

I like the usability of the app and that I am able to keep up with company requests while away from my computer. The quirk I mentioned is that I have cleared all my alerts and notifications but the app badge count is still at 2. I cannot clear whatever is keeping the badge count alive!

— KBJ5

★★☆☆☆ Australia · v15.2.0 · 29 Nov 2022

Early morning notifications are annoying

Please adjust the same day reservation notifications are sent. 2:30am is very disruptive.

— Psymonk

★★★☆☆ India · v13.1.0 · 7 Dec 2021

A bit slow

The ios app is a bit slow while loading. And sometimes the app gets struck in the middle of operation.

— din@ch

★★★★★ United States · v19.5.0 · 29 Apr 2025

Loving it

It’s very easy to use

— DashingMell

★☆☆☆☆ United States · v18.4.1 · 24 Nov 2024

Just another employee app

Already having trouble signing in and linking with authenticator. More of my personal uncompensated time waisted.

— USA ROG

★★★★☆ United States · v17.6.0 · 31 May 2024

Now Mobile app isn’t Vail branded

The Now Mobile app is green, black and white. This lack of cohesiveness with Vail’s branding colors and icon may confuse new and returning employees. The new app isn’t synonymous with the company’s branding of the color blue,mountains, people icons, etc.

— Branding confusion

★★☆☆☆ India · v15.1.0 · 27 Oct 2022

A bit slow

The app takes forever to load most of the time. That needs to be fixed.

— nateavi

★★★☆☆ Australia · v13.1.0 · 24 Nov 2021

Booster Shot (3)

There is no ability to update/register Vaccine Booster

— DOzmg

★★★★★ United States · v19.2.0 · 13 Mar 2025

Great

Very easy to navigate, considering this is my first week which is information overload it’s nice to having something so simple to work with.

— h8myx

★☆☆☆☆ United States · v18.4.0 · 7 Nov 2024

App constantly freezes

App constantly freezes after recent update

— sonicjax

★★★★☆ United States · v17.5.0 · 10 May 2024

Willis

Easy to use

— Willis shai

★★☆☆☆ Canada · v13.0.0 · 27 Oct 2021

Multiple accounts

It would be a more useful app if it were possible to have two or more kids signed in at once. It’s frustrating to have to log out and back in again to screen another child especially when you have to show the proof at school.

— Linda858585

★★★☆☆ Canada · v13.0.0 · 26 Oct 2021

Gets the Job Done

You just do the assessment, then you’re good to go. Nothing else that’s special or worthwhile!

— jdhdndkdoddbdndm

★★★★★ United States · v19.2.0 · 7 Mar 2025

App Review

The app works smooth, and efficient.

— RezTD

★☆☆☆☆ United States · v18.3.0 · 11 Oct 2024

Log in is ridiculous

This app was okay when I downloaded it for work 6 months ago. A recent update made it insufferably slow to log in and also shortened the signed in length, requiring more frequent insufferably slow log in. The last update has rendered not even openable. This is basically a browser more than an app, I don’t understand why it is so clunky but it’s not acceptable for an app I have to use to log work hour several times a day.

— Jballz*69

★★★★☆ Canada · v15.0.0 · 21 Oct 2022

Good but lots to improve

Basic but could use improvements.

— DarkMatter2017

★★☆☆☆ India · v12.0.0 · 25 Apr 2021

Not working for me

It keeps asking me to update to new version But I already using new version only On iPhone 12 Pro iOS 14.4.2

— zzzzmzmzmz

★★★☆☆ Canada · v12.0.0 · 16 Apr 2021

Log in issues and needs update

I had some issues where I was expected to log back in. Fix seems to be to just hit the back arrow until getting back to the Home Screen. Once I’m in, it works fine.

— Deaf to me

★★★★★ United States · v19.2.0 · 24 Feb 2025

Director, Application Architecture, IBP

Loving It

— IhabPep

★☆☆☆☆ United States · v18.2.0 · 24 Sept 2024

Horrible

The worst and most useless app ever invented. Does not work. Ever.

— Update voxer again

★★★★☆ Canada · v12.4.0 · 15 Sept 2021

Registration for my second child

App is good,fast and reliable but I am unable to register for my second child who just joined same school with her brother.

— kadashbae

★★☆☆☆ Canada · v12.0.0 · 17 Apr 2021

Please add date above QR code

My child’s teachers don’t have devices to scan the QR codes, so I just show the code to them on my phone every day. However, since there’s no date above/below the QR code, I could just be showing them the same QR code every day and they wouldn’t know. They’re asking me to prove the date. Please add this! (The developer responded to say they were using feedback to prioritize future enhancements, but no change yet.)

— Jo3000andtwo

★★★☆☆ India · v11.5.0 · 18 Mar 2021

If only the portal is as good

3 stars only because the portal is awful

— Nirmal2000

Now Mobile FAQ

Is Now Mobile free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does Now Mobile have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Now Mobile?
Intune Company Portal (4.6 from 2,176,794 reviews), Legion Workforce Engagement (4.9 from 80,198 reviews) and SAP SuccessFactors Mobile (4.7 from 52,132 reviews).

Now Mobile download

Last updated 27 days ago.

Now Mobile sells in 175 countries. It was released 7 years and 3 months ago, on 4 Jul 2019. It holds a 4.5 rating from 6,920 reviews.

Supports 25 languages: English, Arabic, Bulgarian, Croatian, Czech, Dutch, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Chinese, Slovak, Spanish, Swedish, Thai, Turkish.

How much does Now Mobile make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 20K
Open the full Now Mobile analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend