AlphaTouch Video Intercom
by Alpha Communications
How much does AlphaTouch Video Intercom cost?
Prices are current as of 1 Sept 2026.
AlphaTouch Video Intercom has no in-app products on record in the United States.
10+ alternatives to AlphaTouch Video Intercom
| AlphaTouch Video Intercom |   ButterflyMX |   Cadence - Event Experiences |   TenantCloud Pro |   My Magic Pass App |   Philly 311 |   The ZO App |   My Intuitive |   Allegion ENGAGE |   cohesion |   Concierge Plus | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.6 | 4.9 | 4.8 | 3.9 | 2.6 | 2.3 | 3.4 | 4.5 | 2.4 | 3.3 | 3.9 |
| Reviews | 4K | 110K | 981 | 819 | 367 | 121 | 98 | 88 | 70 | 47 | 16 |
| Released | 2018 | 2013 | 2017 | 2013 | 2016 | 2012 | 2017 | 2020 | 2014 | 2019 | 2021 |
AlphaTouch Video Intercom reviews
4.6 out of 5, based on 4,008 reviews.
What people like
- Lets you see visitors clearly
- Customer service team is helpful
- Great for multi-family building access
What they complain about
- Keeps logging you out constantly
- Calls drop when you answer
- Volume is too low to hear
- Video feed often stays blank
Couldn’t Live Without It
Alpha Touch does an excellent job with notifications and keeping us safe.
Not working
It doesn’t work
No complaints!
I actually think it’s great overall. The only reason I gave it 4 is because the phone scan to enter feature never worked for me. And very recently I thought I missed a few incoming notifications but then I checked and there wasn’t any record of the event in the app at all. It got transferred to my cell and I was able to give them access so no big deal, but in rare situations when I really can’t answer the app comes in clutch. Especially in the middle of a workout class!
Needs to save password
Unlike most apps, the password is not saved so when someone rings the bell, you have to manually enter your password to see who it is. By that time, the person has walked away. The developer should try living with the app someday.
Needs volume adjustment and Apple Watch compatibility
I miss almost all my calls from the intercom because I’m hard of hearing and cannot increase the volume of the chime or use flashing light mode on my iPhone. It would also help if it was Apple Watch compatible. One of my neighbors also has an ADA issue because he is legally blind and there are no tactile buttons or audio dialing on the call box.
Great system for gated community
Wish my development in Florida had this system for after hours. Please solicit them- will gladly share the contact information.
Was good
Keep getting logged out of app
Great just needs one new feature…
Works great and love the app. However if the iPhone is locked, and a call comes in- the call is dropped and cannot buzz the person in if you manually open the app. Please update so when phone is locked and call comes in, the app opens up automatically, or call ring time is extended so we can open the app and still buzz the person in. Works great when phone is unlocked because I can open immediately and buzz them in.
Always glitchy
We utilize this at our condo building and love it when its functioning correctly, however thats not often comparatively. Every day i have to Physically go to the Call Box and make sure it’s connected with my cell phone for it to show the video feed. Most often times the call will come through with the video feed will not. Which of course defeats the purpose. We have acquired a few times about why these things happen and how to fix them but have never gotten a real remedy.
Glitchy
Glitchy
Not happy
I am not happy with the fact that as soon as i open the door, the connection gets stopped and i can’t see what is happening at the door anymore. I must see if there is other person coming inside after the first one. I must see if the person I open the door for, gets out of the building. It is so inconvenient.
Doesn’t allow you to open the door
How do you open the door once the call is answered!
Consistently Unreliable
Lately unimpressed. Often phone doesn’t ring or buzzer doesn’t work. Kind of pointless.
No notifications
This thing has never managed to make my phone or my watch vibrate. There's supposed to be a phone number backup but there's nowhere to enter that on my profile, presumably because the building disabled that for some reason.
Intercom
Yes it’s a 10
Poor Service
It very rarely shows who is at the door.
Won’t stay logged in
Every time I want to open the front door of my apartment, I have to log in to the app. Do you know how annoying that is? There’s no way this was user tested
Meh
Functionality is about as basic as you can get. It’s 2021, the app is as functional as they were back when the App Store launched. Pretty disappointing.
Phone app
The phone app is very complicated to maneuver.. make it more user friendly
Garbage
Alpha touch NEVER WORKS! It’s a GARBAGE system
Inconsistent
Often the view of the front door is blank making it impossible to identify the caller. This defeats the security function this of the system.
Needs improvement
The system has some issues that need to be improved, for example you can't turn the volume up and down in the app and it's too low so you can barely hear when someone ring. You also can't see if someone is outside unless they ring and also suddenly one day I stopped receiving direct calls from the doorbell in the app, it just rings the phone with an unknown number. I hope they can fix the issues soon because I've already had packets lost due to not ringing the doorbell or not hearing it. I see someone made a similar comment a year ago, I hope you take it more seriously by fixing it.
Not working
My screen has not worked in a month
AlphaTouch
I can’t set it up
Needs improvements
1. The volume on bell ringer should be able to go higher or lower. Currently it’s too low. 2. The call drops when you switch from using phone to alpha touch. There should be a function to allow you to reconnect when that happens. Not user friendly. 3. Calls are no longer coming into my app instead delivery calls are coming into my home office home which I don’t have access to allow person entre. This system needs many improvements.
horrible app
almost never works,
The app has to be open
When the phone rings and I try to answer the app opens without the caller. The only way to use the app is to have it open prior to the call. All my visitors have to call twice
Great door open option!
We are enjoying being able to see visitors! Is there anyway to simply view the lobby?
Bad connection
The call drops and the app will sign you out when you pick up the call.
App freezes during use
App continually freezes every time I go to buzz someone in or give them instructions verbally through the app. (iphone issue - and always do appropriate software updates and all refreshes)
AlphaTouch entry system
Really great access control system for multi family dwellings. Customer service (Jason G) is fantastic to deal with
Always logged out of app - no password autofill
1. App does not use keychain to remember passwords so you have to log in to the app every time someone rings the bell. 2. The developers didn’t assign associated domains within the app package so you can’t use a third party password manager to easily auto fill passwords either. 3. If you can’t type your password fast enough, the call is dropped and your visitor doesn’t get in. 4. When your visitor rings again, if the app is still up on your phone, the call will not hand off to the app. The call will ONLY hand off to the app if the app is not already open. If the app is open, it just answers via phone and opens an audio connection to the intercom so you can’t see the video. This process plays out EVERY TIME a visitor rings the bell. At least until I reset my password to something I can type very quickly which creates its own security issues. I really wish we had evaluated the apps more carefully when selecting this product.
It’s so outdated and not event smart
I would never recommend this product, stay away and save your money
AlphaTouch Video Intercom FAQ
- Is AlphaTouch Video Intercom free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does AlphaTouch Video Intercom have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to AlphaTouch Video Intercom?
- ButterflyMX (4.9 from 109,597 reviews), Cadence - Event Experiences (4.8 from 981 reviews) and TenantCloud Pro (3.9 from 819 reviews).
AlphaTouch Video Intercom download
Last updated 1 year ago.
AlphaTouch Video Intercom sells in 175 countries. It was released 7 years and 9 months ago, on 22 Dec 2018. It holds a 4.6 rating from 4,008 reviews.
How much does AlphaTouch Video Intercom make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.