myPennMedicine
How much does myPennMedicine cost?
Prices are current as of 11 Sept 2026.
myPennMedicine has no in-app products on record in the United States.
10+ alternatives to myPennMedicine
| myPennMedicine |   Horizon Blue |   myCOMPASS PA |   Nemours Children’s MyChart |   PA Enrollment Services |   MyCHOP |   MyTowerHealth |   IBX |   JeffConnect |   Keystone First Mobile |   Penn State Health | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.8 | 4.7 | 4.9 | 4.9 | 4.8 | 4.7 | 4.3 | 3.1 | 1.8 | 3.2 |
| Reviews | 4.5K | 78K | 75K | 8.1K | 5.5K | 1.8K | 793 | 542 | 97 | 30 | 13 |
| Released | 2019 | 2018 | 2016 | 2018 | 2022 | 2017 | 2021 | 2013 | 2015 | 2016 | 2021 |
myPennMedicine reviews
4.7 out of 5, based on 4,526 reviews.
What people like
- Doctors are kind and actually listen to you
- One app handles appointments and lab results
- Easy to message your care team directly
- Simple interface makes scheduling very convenient
What they complain about
- App crashes or won't let you log in
- Doctors don't show up on your care team
- Messages go unanswered for way too long
- Old messages and records disappear after updates
The Best!
There is not an area with which we have a negative issue. Everyone is professional and even more very helpful. As an old lady that means a great deal to me. Thank you.
Review
This site is terrible! I can never get in. Something is always wrong while signing in. The couple of times I was able to get in the information wasn’t correct or hadn’t been updated.
My Penn Team are the best!
Thank you for always being there for me , being consistent with my treatment. And taking good care of me at all times
What “Journeys”?
It gets more more difficult to use. I am 2 courses short of 2 Master’s degrees and was a provider for 30 of 45 year career. Screening shows no signs of dementia whatsoever yet I do not know what a “Journey” is and see no reason to add vocabulary to a language the lay person already has problems with. I spent many years decoding this stuff for patients of MDS I worked in tandem with. It has been called, “elitist” that means the utilization of language that makes the consumer feel smaller. None of my providers would deliberately do that, yet here it is, in the way of what they try to do, heal patients. They only have 15 minutes, to begin with. There is evidence that trusting providers is a measurable factor in healing. It is saddening.
Visits
I have numerous canceled visits listed which I did not have. The clinical notes from my visits are not available & there is no vax summary. After visit summary is not enough, need clinical notes
It Is Nice To Stay In Active Touch with Care Team
I have nothing but great things to say regarding being able to stay in touch with the care team in near real-time. I use this app for various documents and the experience of being connected with any care team is highly consistent and thorough. I can’t imagine going to the old fashion route (phone) to schedule, pay, or communicate.
IT’S BASICALLY USELESS
I am extremely frustrated with the transition to MyChart for Doylestown Health. Since the change, I have lost access to many of the features I relied on every day. I can no longer access old messages, request prescription refills, send messages to my providers, or review information from previous appointments. MyChart has essentially become unusable for me. To make matters worse, my Care Team is incorrect. The only physician listed is a doctor in Philadelphia whom I saw once and who was not even the correct physician for that appointment. None of my actual Doylestown providers appear, making it impossible for me to contact them through the portal. I have spoken with multiple people about this issue and was told that providers will not appear on my Care Team until after I have an appointment with them. That explanation makes no sense. Some of my specialists are only seen once a year. If I have a question between annual visits, how am I supposed to contact them? The portal should allow patients to communicate with their established providers regardless of when their next appointment is scheduled. Additionally, I had an appointment with one of my Doylestown providers last week, and that physician still does not appear on my Care Team. That directly contradicts what I was told, and it suggests there are significant problems with how this system is functioning. Another major concern is the loss of historical information. I depended heavily on the previous Doylestown patient portals to review old messages, appointment information, and other records. None of that appears to have transferred to MyChart. That information is important, especially for patients like me who have multiple specialists and several chronic medical conditions. Losing access to that history has been incredibly stressful. What makes this even more frustrating is that when I call my doctors’ offices, I am repeatedly told to request prescription refills or send messages through MyChart. I can’t do either because my providers are not available to me in the portal. At the same time, phone wait times have become extremely long, and prescription requests are being delayed because so many patients appear to be experiencing similar issues. I was genuinely excited about Penn Medicine’s transition to MyChart because I expected an improved experience with more functionality than the previous Doylestown portals. Instead, it has been the exact opposite. For me, this transition has resulted in fewer features, less access to my own medical information, and significantly more difficulty communicating with my healthcare providers. As someone who manages care with multiple physicians and ongoing health conditions, this situation has left me feeling anxious and unsupported. I hope Penn Medicine recognizes the significant impact these issues are having on patients and makes correcting them a priority. At a minimum, patients should have their complete Care Team accurately populated, access to historical portal messages and records, and the ability to message providers and request prescription refills without unnecessary barriers. I would appreciate a response explaining how these issues will be addressed and when patients can expect full functionality to be restored.
Review of App
For the most part, it is great. However, there are some hiccups that come up pretty often for preventing a good read. Do you like it very much
Review of App
Extremely difficult to follow. Poor layout.
Visible
Documents and Orders should be FRONT Page. This is an option that should be easily accessible to all. Often times when you’re logging in here yes it may be to make contact with the Care team but primarily it’s for Paperwork.
Dr Baldassano
Dr Is truly the best Dr I have ever seen. She is so caring and kind. I thank God for her. She will text me between visits when I need her.
Lame
Excellent at sending you to specialists, then another specialist, then another, and back to the beginning while being in pain. I’m glad you guys got your money though!
Suggestions
By default the iOS app login uses an EpicID which as a patient I don’t have. So I have to select Penn Username each time. For a while I didn’t think I could connect with my phone until I saw the option.
Stopped working
The app was fine, but now I get a “Network connection required” error every time. I can’t log in. Changing various phone settings hasn’t fixed it. It’s the only app that gives me that error.
Professional
I enjoy using the app I get all my appointments and medication updates and all my lab results on time without me having to worry about what’s going on with my Health
The app works ok but functionally how it works is a function of who responds. It can be a barrier.
While the app is still evolving, I do like it’s design. It is great to have everything in one place including access to other (non-Penn Medicine) medical apps from one app. What I do not like is having my prescription refill requests, and questions to the my Doctor intercepted and answered by Nurses. This is mostly the case for Penn Valley Forge. I find this to be frustrating more often than not. As a suggestion, give customers - via the app- the opportunity to complete customer satisfaction surveys for non Physician interactions.
Unnecessary reminders
I can not get rid of reminders for thing that I don’t need. If I put hide they don’t go away. This is very annoying.
3737 Market St
Reception lacks basic social skills & the 9th floor “Lab” techs are even WORSE
PennMed MyChart is great…but
I have used MyChart in a different state for many years now. The app and information is top notch. Since moving to PA, I haven’t had that level of coordination with any of my doctors. I’m thankful that PennMed has adopted this app. We are only in the first month since it rolled out, but it appears that some of my doctors have been unable to view or add notes specific to my account. So some of my doctors are linked to the MyChart app, but some are not. Yet all of my doctors are PennMed. Once that gets ironed out, I am looking forward to how this organizes my visits.
updates
The app has updated the appointment language to"alignment/disease journey" What an insensitive idea like the patient wants to be reminded of the disease and/or alignment every time they use the app. Keep it simple to just appointment. The other updates are not as bad but you can tell the end user aka the patient did not give any feedback!
Changes to the ER system
As a long term patient of Penn medicine I visited the ER and I thought the wait was excessive. I sat in the ER for 2 hours before being called back to see a Dr. than waited another 4/5 hours when I asked a nurse to take blood samples so that my results would be available once the Dr got to me. I’m sending this message suggesting 1 Er Dr allocated for issues that are not so urgent , maybe the hospital would not have so many patients sitting around the building for hours.
Review
This app is the easy to navigate. Very convenient. My Drs get back to me right away. Don’t have to worry about forgetting my Drs appts. Has everything I would need in this app.
Over Charge
Be careful going in for your covered annual physical exam because their doctors will turn it into a billable office visit.
Not patient friendly
Very efficient reporting system… impossible to answer physician messages once expired. I do not know how/who to contact for my prostate biopsy
Penn health App made simple
I have used many health provider apps in the past, but I can honestly tell you that this one is the most intuitive and easy to use application for your health in a centralized location. We make our health a priority in our household and using this application makes scheduling appointments, asking questions, requesting medication’s, etc, the simplest health tech application we have used. Excellent job!!!
Not user friendly
Whatever happed to the Penn app renders it unusable. There is no icon to message your doctor. An explanation is not available under the search option.
Why no passkey access
Why is there no passkey access for this app and from portal notifications? Passkey is much easier
Good faith
The myPennMedicine app has been very helpful to me. It make my life that much easier being sick when I can communicate with my team accessibilily without delay. The only thing that I can see that needs improvement is the turnover time to get a response and it can be a little difficult to find the specialist I need to see and make appointments with. Other than that the app is great.
Rude Receptionist Staff
App UI/UX is fine Doctors and practitioners are great Receptionist staff at Student Health (Wellness at Penn - 3535 Market Street) is EXTREMELY RUDE, always angry. Penn should do a better job at vetting healthcare staff during the hiring process, and have trainings to ensure that staff are at least of a decent standard.
Financial aid
Application doesn’t not give boxes for full information.
Awesome Oncology Team
Dr. Agarwal & all the nurses, & team overall. They have always made sure me & my Fiancé feel comfortable, she’s open to take the time out to explain & with empathy..I seriously love her & Dr. Shimimi Liver Surgeon, is also an awesome Doctor that listens to the patient, I feel heard and taken care of :) Bless
No responses
I frequently use My Penn Medicine. I use to get responses from care team but the last year it stopped. I suggest if the team can’t keep up with the messages and can’t respond then they should tell people that. It’s very frustrating. Thanks you. Joe
Love drs and testing facilities but billing terrible
I love my drs at Penn medicine and whether it’s a stomach scan or mamo or colonoscopy everyone is amazing. Billing not so much. They ask you to come w copay then send u bill not paid. You have to save receipt and submit to them to prove it. Too much stress
Best Thing to Happen to Me in Years!
It has everything. No matter the hour, your stress, you can always reach out to Penn. No more notebooks and calendars laying around. Commit to it!
Awkward
Under future procedures are all past procedures…no way to navigate to booked MRI that must be changed
myPennMedicine FAQ
- Is myPennMedicine free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does myPennMedicine have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to myPennMedicine?
- Horizon Blue (4.8 from 77,743 reviews), myCOMPASS PA (4.7 from 75,217 reviews) and Nemours Children’s MyChart (4.9 from 8,055 reviews).
myPennMedicine download
Last updated 2 months ago.
myPennMedicine sells in 175 countries. It was released 7 years and 8 months ago, on 29 Jan 2019. It holds a 4.7 rating from 4,526 reviews.
Supports 1 language: English.
How much does myPennMedicine make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.