Niva Bupa Health
Health & FitnessBusiness

Niva Bupa Health

Zindagi Ko Claim Kar Le

Niva Bupa Health Insurance Company Limited

How much does Niva Bupa Health cost?

Prices are current as of 9 Sept 2026.

Niva Bupa Health has no in-app products on record in the United States.

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Rating / 54.74.74.64.34.64.24.64.03.64.6
Reviews63K170K42K31K24K24K19K7.6K4.3K3.9K
Released2018201220162014201920152019201920162015

Niva Bupa Health reviews

4.7 out of 5, based on 63,235 reviews.

What people like

  • Fast and easy claim processing.
  • Interface is simple to use.
  • Hospital network is quite good.

What they complain about

  • Support numbers are often unreachable.
  • App crashes or freezes constantly.
  • Claims get rejected unfairly.
  • Step counting feature is broken.
★★★★★ India · v5.9.9 · 6 Sept 2026

Gud

Gud

— Kunalsarpal

★☆☆☆☆ India · v5.9.9 · 5 Sept 2026

Pathetic app

Poor user interface and it's almost impossible to modify anything or raise service request.

— Sanjiev.sachdeva

★★★★☆ India · v5.9.9 · 8 Sept 2026

Goode

Good sarvice

— GAVBSVSB

★★☆☆☆ United States · v5.9.9 · 5 Sept 2026

Not user friendly

NA

— amitbako

★★★☆☆ India · v5.9.9 · 4 Sept 2026

Activity Monitoring is not correct

It shows total distance 4.91km and total kcal is 121 which is not correct. Everything else works fine.

— BinaryTides

★★★★★ India · v5.9.9 · 5 Sept 2026

Very good experience with NivaBupa

Fast claim processing,timely sms intimation and updation in nivabupa app

— Sibykchacko

★☆☆☆☆ India · v5.9.9 · 4 Sept 2026

Giriraj

After installing app the steps are not recorded in app while Apple health and other app recording the activity automatically. Even I didn’t find option to sync with health app

— Rajt1488

★★★★☆ India · v5.9.8 · 30 Jul 2026

It does not deserve 4 stars

* Extremely disappointed and dissatisfied with the way my genuine claim has been handled from start to finish. * BHS Lakeview was listed as a Cashless Network Hospital, yet due to disputes between Niva Bupa and the hospital, cashless treatment was denied during a medical emergency. Policyholders should not suffer because of internal disputes. * Despite my mother suffering from severe abdominal pain, continuous vomiting, inability to retain food or even water, and being diagnosed with intestinal malrotation of the bowel loops, the claim was rejected after nearly two months instead of being settled promptly. * My previous genuine claim was also repeatedly rejected. However, immediately after legal intervention, Niva Bupa approved it within days. This raises serious concerns about the fairness and consistency of the claim assessment process. * This experience has completely eroded my trust in Niva Bupa’s cashless network and claim settlement process. I cannot recommend Niva Bupa based on my experience and strongly urge the company to improve its customer service, transparency, and claim handling practices.

— Stevart98

★★☆☆☆ India · v5.9.9 · 28 Aug 2026

There are huge bugs related to claims in app should review and fix immediately

Should fix all bugs

— Shubham Jindam

★★★☆☆ India · v5.9.9 · 22 Aug 2026

Sluggish app and website

Sluggish app and website - no improvement over the years

— NivaRMUSER

★★★★★ India · v5.9.9 · 31 Aug 2026

Very nice

Very fast and user friendly

— afzuckd

★☆☆☆☆ India · v5.9.9 · 1 Sept 2026

Totally waste of money

Have been paying premium for 3 years but when time came for my knee surgery. After fall they rejected my claim i have to pay full amount still today I’m suffering from knee pain the pain happens after surgery they said it was fraudulent

— SayNoToNiva

★★★★☆ Singapore · v5.3.7 · 14 May 2024

Good

Nice experience

— Manish Kesharwani

★★☆☆☆ India · v5.9.9 · 21 Aug 2026

The opd option not working

It’s showing always something went wrong while I need to update the claim

— Ravi Ojha

★★★☆☆ India · v5.9.8 · 14 Aug 2026

Face id issue

Unable to login with faceid

— AvinashKalepu

★★★★★ India · v5.9.9 · 31 Aug 2026

Awesome

Very Useful 👌👌

— Priyansujeet

★☆☆☆☆ India · v5.9.9 · 31 Aug 2026

Worst service

Worst service during claim. People will not pick your call when needed .

— ChinmoyBej

★★★★☆ United Arab Emirates · v5.3.4 · 17 Mar 2024

Renewals in the app

It would be great if the app provided an option for payment of policy renewals

— VSP237

★★☆☆☆ India · v5.9.8 · 8 Aug 2026

No update no customer support

No clearly . Very difficult to contact customer care services

— A L Gupta

★★★★★ India · v5.9.9 · 27 Aug 2026

Need more option

If one need to add extra test such option should be available while selecting tests

— Sunil Saraogi07

★☆☆☆☆ India · v5.9.9 · 30 Aug 2026

Policy terms not clear

At the time of purchase policy terms are not clear, no reimbursements for health check ups when company promises those is such a big let down I would request to go with any other health insurer but not niva bupa . They are totally fraud only focused on profitability of company You want to bank upon a health partners who prioritise you at the time of claim keeping the profitability aside What a let down your all products are

— ab000000000007

★★★★☆ United States · v4.3.3 · 11 Aug 2023

Niva Bupa App is excellent

Excellent and easy to use app

— Munshi Verma

★★☆☆☆ United Arab Emirates · v5.9.6 · 31 Mar 2026

Delay in Refund

Terrible experience. They accepted payment, rejected my coverage, and haven’t returned my money. . I paid on 4 March, policy activated on 18 March, but my refund is still pending.

— Suneer m

★★★★★ India · v5.9.9 · 20 Aug 2026

Best 👍claim procedure best 😍

Best health company niva bupa my good experience 👍 customer support excellent 👌

— Mr. Sahun

★☆☆☆☆ India · v5.9.9 · 28 Aug 2026

Frustrating experience

Extremely frustrating experience with niva bhupa The Relationship Manager contact numbers provided by them are BOTH switched off. How can a company claim to provide 24×7 assistance when the designated contact numbers aren’t even reachable? This is not the level of service one expects from a health insurer, especially when assistance is urgently needed. Based on my experience, I would not recommend anyone to buy insurance with niva bhupa

— PRADNYA@21

★★★★☆ United Arab Emirates · v4.1.2 · 4 Jun 2023

Mr. Ranjan Roy

Good App

— Heart Beat Policy

★★☆☆☆ Canada · v5.1.5 · 27 Jan 2024

Steps are setting to zero every day.

Steps are not refershing and every day steps taken set zero and I have to start fresh.

— Vish020

★★★★★ India · v5.9.8 · 11 Aug 2026

Good

Good

— Him@0911

★☆☆☆☆ India · v5.9.9 · 27 Aug 2026

Worst service

They never accept claim. During tough hospitalisation times we need to keep following up. No concern for their customer. Better to port to different service

— A@S98

★★★★☆ Saudi Arabia · v3.1.7 · 15 Mar 2023

Apple wallet card and details of the policy

The application is generally good. Yet the application can be more intuitive. Recommend including an option for adding the digital card to the apple wallet. Also, to have the option to view the policy package details in a simple and single tabular form with the subscribed rider(s) and other benefits. Thanks

— bravojulietmike

★★☆☆☆ United States · v3.1.3 · 3 Feb 2023

App is not working

App isn’t working as expected

— krishna1958

★★★★★ India · v5.9.8 · 9 Aug 2026

Harassment by staff

No cooperation from staff and extreme delays in claim approval

— D P Bhatt

★☆☆☆☆ India · v5.9.9 · 27 Aug 2026

Cheater

Don’t buy policy from here the never resolve your request

— Ajayretro

★★★★☆ Qatar · v3.0.11 · 28 Nov 2022

Good Service

Good Experience

— Abdul Huck

★★☆☆☆ United Kingdom · v3.0.11 · 18 Dec 2022

Struggling to add a nominee

Have a pleasant experience with the app. Not made any claim so far but I am struggling to add a nominee. I am trying to get in touch with representatives but no luck!

— sk0892

★★★★★ India · v5.9.8 · 4 Aug 2026

Awesome

Great

— Nithin M Punnoran

★☆☆☆☆ India · v5.9.9 · 22 Aug 2026

Response and customer care

We are facing huge issue with the customer care, response claim process and everything. I am stuck in hospital for a day due to incorrect amount approval. Customer service doesn’t respond on time and we are tired of everything There has to be someone to respond quickly when it come to claims urgently Very bad service and response Highly disappointed

— Aakanksha b

★★★★☆ United Arab Emirates · v2.4.11 · 11 Jul 2022

Sabu Kurian

Sabu

— sabukurian

★★☆☆☆ United States · v2.4.11 · 31 May 2022

App crash

I downloaded and try to open. Keeps crashing.

— raja1105

★★★★★ India · v5.9.8 · 4 Aug 2026

Health Insurance Experience with Niva Bupa”

मैंने Niva Bupa की हेल्थ इंश्योरेंस पॉलिसी ली है और अब तक मेरा अनुभव काफी अच्छा रहा है। पॉलिसी के फीचर्स समझने में आसान हैं और बस कस्टमर सपोर्ट से बात करना आसान हो जाएं बस |हॉस्पिटल नेटवर्क भी अच्छा है। उम्मीद है कि भविष्य में भी क्लेम प्रोसेस इसी तरह तेज़ और पारदर्शी रहेगा। अभी तक की सर्विस से मैं संतुष्ट हूँ। धन्यवाद, Niva Bupa!

— Traveller Abhi

★☆☆☆☆ India · v5.9.9 · 18 Aug 2026

Application not working properly

Delay & no response

— Jaydeep Raninga

★★★★☆ Kuwait · v2.4.11 · 17 Apr 2022

Excellent

Overall it is good. I need tax receipt which is not available now

— vickychinky

★★☆☆☆ United States · v2.4.7 · 2 Feb 2022

Pretty bad!

This app is pretty bad. Simply I can say it’s a FROZEN app.

— kksahoo666

Niva Bupa Health FAQ

Is Niva Bupa Health free?
Yes. The app is free, in all 171 countries it sells in, and it sells nothing inside it.
Does Niva Bupa Health have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Niva Bupa Health?
Tata 1mg - Healthcare App (4.7 from 169,891 reviews), Activ Health (4.6 from 42,397 reviews) and MediBuddy-Dr Labs Meds ABHA (4.3 from 30,838 reviews).

Niva Bupa Health download

Last updated 1 month ago.

Niva Bupa Health sells in 171 countries. It was released 8 years and 3 months ago, on 20 Jun 2018. It holds a 4.7 rating from 63,235 reviews.

Supports 1 language: English.

How much does Niva Bupa Health make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 20K
Open the full Niva Bupa Health analytics Revenue and downloads month by month, all 171 countries split out, and every product's share and trend