J.O.E.®
Jura Operating Experience
How much does J.O.E.® cost?
Prices are current as of 9 Sept 2026.
J.O.E.® has no in-app products on record in the United States.
10+ alternatives to J.O.E.®
| J.O.E.® |   Weber® iGrill® |   De'Longhi COFFEE LINK |   Mein Globus |   ZauberTopf Rezepte |   Ooni Pizza Ovens |   Weber Connect | |
|---|---|---|---|---|---|---|---|
| Rating / 5 | 3.8 | 4.7 | 4.2 | 4.6 | 4.8 | 4.8 | 4.5 |
| Reviews | 1.5K | 62K | 28K | 27K | 21K | 12K | 5.4K |
| Released | 2018 | 2010 | 2015 | 2019 | 2019 | 2015 | 2020 |
| Monthly price | — | — | — | — | $5.99 | — | — |
| Annual price | — | — | — | — | $39.99 | — | — |
The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.
J.O.E.® reviews
3.8 out of 5, based on 1,536 reviews.
What people like
- Makes delicious coffee with easy customization options
- Allows you to order drinks before they are made
- Helpful maintenance reminders and machine status tracking
What they complain about
- Machine turns off and won't wake up remotely
- Connectivity drops frequently and requires manual re-pairing
- Custom drink settings often fail to save properly
- App crashes or freezes during setup and use
Works great
Allows me to easily save customized drinks
Z10 connected but not working
Z10 connected to Wi-Fi successfully, and the coffee machine indicated it was connected. Cool Control also connected, and the JOE app successfully paired with the coffee machine. However, despite all devices being on Wi-Fi, the JOE app did not display the coffee machine. I had blue Wi-Fi modules and replaced them with white Wi-Fi Connect V2 modules. I deleted and reinstalled the app, rebooted my phone, and even disconnected and reconnected the coffee machine to Wi-Fi, but nothing resolved the issue.
It’s fine.
Once I ignored the order page and just used preselects, it makes sense. The menu suggestions are a nice touch, and the status page is very helpful. Seeing a countdown to maintenance actions is handy. The animation of coffee cup filling is fun.
I don’t get it
If you can’t control the unit remotely, I don’t see the point of this app.
More features needed
I want to track daily caffeine usage, calendar, etc., paid a lot for the machine and expecting better smart features thru the app too (automatisation, for instance, thru iphone Shortcuts app). Is it already possible to make multiple drinks with one button press from the app under orders? Main thing is I want to get notification when 6 espressos per day.
Better than I thought
I just found out that you can press and hold on one of the drinks to customize the strength and size. That’s awesome. I initially thought you could only use the preset drinks that came with the app, but after some investigation, I realized you can actually customize your drinks. There isn’t any information in the app that shows you this. Awesome!
It compatible with Z10 machine
I bought the Z10 machine, and was able to connect it to Wi-Fi, and this app have repeatedly failed to find the coffee machine on my Wi-Fi network. I’m considering returning it and getting an E series or something g lower than Z10. I repeat the APP CAN NOT FIND Z10.
Great App but doesn’t work as I’d expect in a specific circumstance.
The app is great, love being able to finely customize my drinks and queue them. However, if the machine has no beans then the app locks the selections, understandably. But, if I add ground coffee via the ground coffee compartment, but do not have any beans in the machine, the selections still do not unlock on the app. I would have expected the app the receive an update from the machine that there is ground coffee loaded despite there being no beans, and let me make a one time selection until I either add ground coffee again or refill the beans.
Poorly designed app.
As much as we pay for these machines, you would think they would design a better app. The selection screen doesn’t even match the selection screen on my coffee maker. Doesn’t seem to be any way to change it. If there is a way. I can’t seem to find it.
Wlan Modul
Hallo, Ist es eigentlich nicht möglich das man über das Wlan Modul die Maschine einschalten kann?
Wi-Fi connect
Fantastic addition to a great machine. I think it should be built in or come standard with the machine.
Useless!
I have had this machine with the WiFi adapter for two years and I’ve sent feedback about a FATAL flaw that still hasn’t been fixed. The machine does not come online upon request and you cannot set the machine to stay on. If I don’t use my machine for 9 hours but then I want to send a coffee request I can’t. That completely defeats the purpose of the machine being able to take requests over WiFi. If I have to turn the machine on then I can make the coffee at the machine.
Automatic turn on?
I love the coffee maker, but I am wondering if there is a way to set an internal clock so that it starts up by itself in the morning and a predetermined time? The S9 does that and it’s fantastically useful
Disappointing
This app has some baffling flaws. You can create a custom drink but you can’t save it! So you have to recreate your custom drink every single time. The Siri integration doesn’t work. It creates a Siri shortcut but when you launch the shortcut it just says the drink cannot be found.
IOS26: Daten weg
Vorab: ich habe eine neue C3. Von all den Maschinen, die ich bisher gehabt habe, ist dies die Beste. Man kann sich wirklich ein sehr schmackhaften und individuellen Kaffee zubereiten. Was hier jetzt folgt, bezieht sich nur auf die App. Denn das ist das Thema Individualität: Mit dem neuen Betriebssystem und dem Release vom 18.9.2025 hat sich die Bedienung meiner Jura schwierig gestaltet. Alle Versuche über das App einen Kaffee zu beziehen misslangen. Lösungsansatz: ich habe das App gelöscht und neu installiert. iOS hat dann gefragt, ob das App im Netzwerk nach Verbindungen suchen darf. Diese Bestätigung hat er dazu geführt, dass mein Handy wieder mit der Jura verbunden ist. Ich kann jetzt auch wieder die Jura vollständig benutzen, aber alle gespeicherten Getränke sind weg. Die sind scheinbar nicht mit meinem Account verbunden. Update 28.09.2025: das App scheint ganz vernünftig zu laufen, aber ich schaffe es nicht, eine persönliche Kaffees Spezialität zu programmieren, weil der Knopf einfach nicht mehr erscheint. Das App für die Watch funktioniert auch nicht. Und in der letzten Version waren die Kaffeespezialitäten auf dem iPad und auf dem iPhone nicht synchron. Es wird also irgendwie lokal gespeichert. Was für ein xxx Update 02.10.2025: mittlerweile ist es wieder möglich, eigene Kaffeespezialitäten zu programmieren. Was noch nicht möglich ist, dass die programmierten Getränke auf dem iPad und iPhone synchronisieren. Wenn ich also ein Kurzbefehl auf dem iPhone hinterlege, muss ich einen ähnlichen Kurzbefehl auf dem iPad machen. Da sich aber die Kurzbefehle synchronisieren, hab ich somit die Kurzbefehle doppelt. Update 04.10.2025: auf dem iPad ist es nicht möglich, sich eine Kaffees Spezialität zu programmieren. Der Weg wie auf dem iPhone funktioniert hier nicht. Zudem werden Produkte, die mehr oder weniger aus Versehen als Vorbestellung hinterlegt werden nach dem Löschen in der Vorbestellliste nicht gänzlich gelöscht. Wenn man dann aus Versehen wieder eine Vorbestellung ausführt, sind plötzlich wieder alle Bestellungen in der Liste.
Coffee snob
This is a great app I like ordering my coffee a head of time and the actual coffee machine makes the best coffee. It’s so easy to use and quick plus it cleans itself what more can I say except awesome.
Useless app
Oof, this app is useless. I downloaded as a way to edit the settings and menu items on my Jura Gigax8 so I didn’t have to do everything on the tiny touch screen, but not only are some of the buttons unpressable (machine settings, for example) it’s slow and disconnects from the machines constantly.
From 1 star to 4 stars!
I couldn’t find a way to update my 1-star review, so I’m leaving a new one. Just wanted to say the app works much better now than at first release. Thank you for the improvements, I had given up, but now I use it all the time!
Needs update
Latest update causes the app to get hung up. It thinks the units in use and you have to keep going back to machine to re-pair the unit. Never had this issue prior to the update on the ENA8.
Consistent and reproducible connectivity issues with Giga 10
Every day, after the first or second cappuccino, the app and Giga 10 lose connectivity and I have to POWER OFF the machine on the back switch then top switch to get connectivity restored.
Too easy
Great coffee in seconds without the hassle.
impossible to connect
impossible to connect
I love my coffee
J.O.E is a great app. I can make whatever coffee I like and it does an excellent job doing it. I did have a problem with the app several months ago and it would not connect. I had to call several times and it took a lot of time to fix the problem. It got fixed but this is why I am giving a 4 star review.
Product mismatch
Pairing a mobile app of this quality UI/UX with a $3,000 coffee machine guarantees customer expectations to go unmet.
Viel Luft nach oben
Das Update der App auf 4.6.5 hat nicht wirklich gut funktioniert, also zumindest nicht als InPlace-Aktualisierung. Die App fand danach zwar die Maschine, konnte diese aber nicht als gespeichertes Gerät ablegen. Dementsprechend konnte man keine Produkte auswählen, weil angeblich kein Gerät verbunden war. Einstellungen am Gerät konnte man aber verblüffenderweise über die App durchführen. Erst eine Deinstallation mit anschließender Neuinstallation hat das Problem beseitigt, wobei offensichtlich wurde, dass das Online-Profil der App ziemlich nutzlos ist, weil eben keine Einstellungen der Kaffeeprodukte gespeichert werden! Also hier gäbe es mit guten App-Programmierern noch viel Luft nach oben.
Handy to have
We’ve had the juraZ10 for just over a year. We downloaded the app after the purchase and it has been consistently functional for navigating the Jura machine while it’s on. The app makes it easy to make a double drink when you are away from the machine, preventative maintenance and view lifetime count. Machine has to be on in order for the app to load information. Overall, it has worked great for us.
Very badly designed app
It looks like this is an app designed and built by an offshore dev team. The app makes sense to those people but not at all to people in the US. Have the user experience and flow designed by a US designer, then build it by an offshore team. As we speak, the email service that verifies my email is down and not sending emails.
No USA access for Profile address
JOE doesn’t currently allow entry of a US profile address for a US user as USA is not an option under the “Country “ scroll down list. Please supplement this list or allow manual Country entry!!! That said, the app connects perfectly simply and works fine in USA Jura E8s. Address issue is cosmetic… but for the premium price of an E8, EVERYTHING should work perfectly!
Tired of waiting for reconnect
Once the app is connected to your machine, it shouldn’t require the time lag from cup to cup to “reconnect” the app to the Jura. The point of the app should be variety of options and efficiency to engage the coffee making process. By requiring the 10 to 15 second lag for the app to reconnect creates unnecessary friction that eliminates the value of having the app. Any developer with a once of expertise in UX should have called this out and fixed it long ago.
Good app, missing some features.
Technically a good app, but missing a few features. For example can‘t differentiate between bean chambers (for empty beans). With the newest update i can‘t control our machine anymore, since everything is empty and the app doesn‘t save anything anymore.
Straightforward
A simple and straightforward app that produces every time
App Crashes
Used to love the app. Every time I try to prepare a drink, the app crashes now.
Helpful. Wish my own beverages would transfer to the z10.
Between the app and calling the help line it has made the learning curve better. More explicit manual would help a lot.
Annoying
First of all, the machine turns off after a set amount of time and you can’t disable this. The maximum up time is 9 hours. Which means when I wake up in the morning and I am getting ready for work I have to go downstairs and turn the machine on. There’s no need for the app at that point. The next issue is that you have to either use the PIN or you have to pair “allow” your phone every time. Why not save the device once it’s paired to the machine so you don’t have to enter a PIN every time? The ability to make a custom drink, like 3x 1oz espresso shots is lacking, you have to literally make an espresso shot 3 times in a row. This is extremely annoying. The strength indicator or “bean count” does not use the same scale as the machine itself so it’s very confusing. I think the machine has 5 beans and the app has 8 or 10 beans. Overall just a very disappointing app, especially considering the price point of the machine and all the accessories. Machine makes delicious coffee though.
Bugs
Still a few bugs. I need to fiddle with the app daily in order to connect. Maybe next update.
Perfect
Installation for my E 8 in about 15 minutes. Stable connexion. Wifi router is about 45 feet away. Works as expected.
Smart functionality is useless
I have purchased Jura Z10 because of the advertised Siri integration and smart functionality in general because I wanted to automate coffee brewing with my morning alarm and Shortcuts. Unfortunately, Jura smart functions are completely useless. Machine turns off automatically and you have to turn it on manually and wait for the rinse to complete with no possibility for remote power on, so no automation is actually possible. Also, Siri “integration” requires you to open the app and use your hands in order to actually start the brewing process which makes the brewing impossible to be triggered by the voice only. Because of this, created Siri Shortcut can’t be used with HomePod. When Shortcut is triggered from HomePod it tells you to look at your phone where you have to tap in the app in order to start brewing. Every single thing from Jura’s “smart” options is just completely wrong and useless. Their developers, UX designers and decision makers involved with this should be fired. Money wasted… I have to add that machine itself is really good and makes great coffee, even though it has nothing to do with this horrible app. EDIT: As instructed here I did write an email to Jura, but never got any kind of response from them.
Phone Lag and Watch issues
Generally a great app to have my custom water volume, temperature and bean count per cuppa. But issues lie in time for the phone app to “find” the machine via WiFi/bluetooth. And the watch app is even slower and cannot operate without the phone present.
It’s not worth it!
Our machine can’t connect to our phones. Why buy an high end machine where the app doesn’t work. I am deleting it.
Good but could be much better …
The Order function lacks the ability to assign names of people . Wish it had that . Also would be good for additions of new products (like a coffee with ground coffee) is synced back to the Jura screen on my E8.
Order Like A Pro
Just like ordering your coffee on your mobile app for any of the big coffee chains, you can do the same thing on this app for your own machine!
Total garbage !!
I am not going to even point what is wrong with the app and waste my time…. the entire thing is total junk ! Scrap the whole thing and design a new one ! It is frustrating because you buy a $4000 machine you would hope they have a decent app for that . Update : I can’t even sign in the app anymore . I can sign to my online account. I use the same credentials for the app and it doesn’t work. It says wrong password .
Works well but can’t finish profile
Great App. Works well. It use to connect to my machine automatically when the app was launched but somewhere in an update it doesn’t anymore. Also, programmers need to add in Canada as an option to select country when setting up a profile. Overall good.
Keeps crashing
I have a Giga 10 and trying to add it. Every time I’m attempting to add machine the app crashes. Useless so far.
JOE Jura App needs improvement
For app setting units: Specify approx ml volume for milk instead of seconds Specify approx c temperature for water instead of low, medium, hot Features: Ability to track relative product counts and reset them by user from with app Ability to export and import custom drinks to iOS messenger or email Ability to set wait timer on hot water dispenser for products eg sencha tea 1 min, early grey 2 min Ability to support manual prompt step and notification sound to chain multi step drink preparations Eg Americano step 1 extract espresso step 2 add hot water Eg Coffee au lait step 1 make coffee step 2 add foam milk
Amazing App for for amazing coffee machine
I really love my Jura S8 machine and this app took my enjoyment to the next level.
Terrible knowledge of the customer
This machine, for the expense, does two things really well: 1) it makes a great cup of coffee and 2) it annoys an uncaffeinated user better than anyone. Not being able to “wake” the machine so it can go through its startup process is infuriating. $20 coffee pots have timers. I don’t care if I can craft a complex coffee drink if I have to wait forever before the machine can make it. I don’t write reviews usually but this is genuinely insane and I had to say something.
App is fine Hard to setup Wi-Fi
I think the app is fine, it setting up Wi-Fi was not as easy as expected. Possibly just my case, I had to reset machine to set again in order to make it work. And I am fairly technical. After an hour of setup. App works fine. Takes few sec to connect and do the hand shake, but it’s usually. Watch apps is cool but takes sometime to connect.
Not all it’s cracked up to be
My E8 is ok but I wouldn’t purchase another overpriced Jura product again. We bought this almost three years ago and I often wish we had bought a less expensive machine that does the same. The app is hit and miss. If you cancel an order, by the time it cancels the drink, it’s almost fully made. Sometimes it connects, sometimes it doesn’t. If you’re trying to edit the drink, it doesn't always save the options. I opted to auto rinse the machine but it didn’t kick in. As for Jura support in Canada I find it terrible. My old DeLonghi and Nespresso had superb customer service, but not Jura.
Need to remove the old data
One day this app suddenly decided to upgrade itself to the new one while my wife’s iPhone did not. I was shocked because my specific settings and new coffee setting has gone, not to mention relearning the interface. But I played along and find that the new app seems to correctly dispense what it meant to dispense. Previously my personal setting became disarray over time (before the update). But then, a few days later my personal settings decided to come back. I used it but then it tasted even more disarrayed. What is annoying is that those personal settings made by previous apps remains in the app as of this feedback. Then, there is no way to add personal settings into the list anymore. I’m fine with that as long as the interface is clean and not half-made.
J.O.E.® FAQ
- Is J.O.E.® free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does J.O.E.® have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to J.O.E.®?
- Weber® iGrill® (4.7 from 62,180 reviews), De'Longhi COFFEE LINK (4.2 from 28,148 reviews) and Mein Globus (4.6 from 26,769 reviews).
J.O.E.® download
Last updated 2 months ago.
J.O.E.® sells in 175 countries. It was released 8 years and 5 months ago, on 22 Apr 2018. It holds a 3.8 rating from 1,536 reviews.
Supports 24 languages: English, Czech, Danish, Dutch, Estonian, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Norwegian Nynorsk, Polish, Portuguese, Russian, Chinese, Slovak, Spanish, Swedish, Turkish.
How much does J.O.E.® make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.