HiEasy



How much does HiEasy cost?
Prices are current as of 12 Sept 2026.
HiEasy has no in-app products on record in the United States.
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HiEasy reviews
4.5 out of 5, based on 44,292 reviews.
What people like
- Video quality is clear and sharp.
- Setup is very easy and quick.
- No contracts or subscriptions required.
What they complain about
- Recharging data packages doesn't work.
- Customer support is nonexistent or rude.
- App crashes and playback fails often.
- Ads and popups interrupt your screen.
رائع
رائع
Berbat
Sürekli bağlantı sorunu yaşayıp durdum! Yaptığım en büyük hata oldu. Bunu satın almakla
Melad
Mobile
终身无忧套餐
一年后显示我过期?
Clear but difficult
Not user friendly. The picture is good and clear, I’m just finding it really difficult to navigate.
Guy guy
Solid device
垃圾软件
为什么这种垃圾软件能上app?全是广告、转跳,一点开随便点屏幕任何位置都会转跳,要么支付宝,要么闲鱼等……
Conter
Na
Good
🫶🏻
Points to improve
Need to improve on the quality video,, I’m not finding manual alarm or siren option in the app
ممول الزبير
القطار
Recordings won’t show up
Worked fine for a week now it’s just a headache
Camera
Tres bien
到时
跌倒
No playback data
Everything was working fine, but suddenly, when I try to playback the recordings, the screen says “no playback data”???
شحنت بالتطبيق ومااشتغلت الكامره معاي
ابي رقم الدعم
回放
太模糊太垃圾
Thank you
Very nice
Slow
Very slow app
Fast forward option not available
Previously there was a feature to change the playback speed. But in the latest release the feature is removed. It is now very difficult to find something in the playback if you don't know the exact time Today Games Apps Arcade Search
erfan3646
erfan3646
Awful camera
I bought the camera and it keeps going off-line. I tried to do everything. It says there and it still does not work. It works when it wants to only.
Great app
Very easy to set up
Live message update is not working
After the update, notification on humanoid detection is not working check and fix the issue.
Push Message
چرا در تنظیمات برنامه گزینه ارسال هشدار پیام متنی موجود نیست؟ گزینه عدم ضبط کردن تصویر در قسمتی خاص در خانه رو هم اضافه کنید مثلا وقتی دوربین به سمت تخت خواب چرخید از ضبط کردن تصویر تخت خواب خودداری کنه با تنظیم محدوده دلخواه
Cool
Cool
Annoying
Aid appears when urgently need to check camera. Very annoying and useless.
Good
Super
Glitch
Heavy glitch in app paly back function not work pls fix this problem
Request for Facilities for viewing today playback
The application is working fine up to our expectations. However the playback from card playback for today’s viewing may also be made available for the time up to viewing time.
Easy set up
No contracts no subscriptions love it
Fraud
Fraud! Don’t buy it!
Really amazing
It’s really useful easy to use
Great camera horrible cloud storage
The cameras themselves are great—the picture quality is impressive, and the ability to move them around is honestly amazing. However, I’ve had a major issue since day one: I’ve never been able to access playback because the cloud service doesn’t work. I’ve reached out to the company multiple times, sent photos, and still haven’t received any response or support. Without playback or cloud access, the camera loses a huge part of its purpose. At that point, you might be better off with something like a Ring camera, which offers similar (or even better) functionality with reliable service.
support to access via browser or via android Tv is needed
currently it support only mobile app and pc app. support needed or details needed to access via browser or via android Tv.Then it will be good product
منتاز
ممتاز
Trash
App is trash
Good , but needs more info
Camera works great but I can’t find info on how to control and operate the recordings very well. Also have three messages showing on phone app but cant see or erase them ?
False positives?
So many false positives caused by “anything “ my camera stopped working. I it still has contact, but isn’t functioning? Directions are not helpful. I’m ready to return it.
Add fast forwarding option for better user experience
I need to see two days old videos from other place. I have an only option to see playback vidoes in Hieasy app. I wanted to see specific 5 hrs time range videos but there is no fast forwarding options. if you add fast forwarding option for the playblack videos like 1.5x 2x 3x will be more helpful to see the videos. It will save users time. Please gave this feature for better user experience
Dpautt
wanran9098
Broken
Broken after a few months won’t connect and customer service is non existent, they want me to pay 5$ to connect to a customer service representative? Naw not cool, cheap Chinese product only had a month or two
Omer
Omer
Always show network connection failed
My network is fine but app showing network failed
Everything is good but
I am unable to sign up for the cloud services. When I go to the area it just says no package yet and goes no further. It has been very frustrating. Other than that the clarity and tracking is wonderful. Just wish I could sign up with cloud services
البتين
بكتين
Negative Review Report – Unable to Purchase Traffic Service I am extremely disappointed with this c
I am extremely disappointed with this camera service. After my traffic (mobile data) package was exhausted, I was unable to purchase or renew a new traffic service through the application. The app continuously displays a message stating that the traffic service has expired and instructs me to recharge, but the recharge process does not work properly. As a result, my camera has gone offline and I can no longer access live monitoring or recorded footage remotely. This issue has caused significant inconvenience and has reduced my confidence in the reliability of the product. A security camera should provide uninterrupted access, and customers should have a simple and functional method to renew their data service when it expires. I would like the service provider to: 1. Fix the recharge system immediately. 2. Provide clear instructions for renewing traffic services. 3. Improve customer support responsiveness. 4. Ensure that users can easily purchase data packages without unnecessary delays or technical issues. Until this problem is resolved, I cannot recommend this product or service to others.
Feature Enhancement: Add Option to Download Within a Selected Time Range
Add a feature that allows downloading content within a selected time range.
Multiple user sharing
Kindly add multiple user sharing option and also no HDD management no in web interface no audio broadcast option for two way kindly update as per market standard
Motion sensors
Let all cameras be in position to sense motion and trigger the alarm, the guard position shouldn’t be the only one to trigger the alarm. The SD card should be formatted at any given time, I have failed to format the current SD card. Please make it easy.
HiEasy FAQ
- Is HiEasy free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does HiEasy have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to HiEasy?
- Xhome (4.5 from 25,003 reviews), Eques (3.6 from 2,087 reviews) and WiODO (2.2 from 1,673 reviews).
HiEasy download
Last updated 1 month ago.
HiEasy sells in 175 countries. It was released 8 years and 6 months ago, on 7 Apr 2018. It holds a 4.5 rating from 44,292 reviews.
Supports 27 languages: English, Arabic, Catalan, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Persian, Polish, Portuguese, Romanian, Russian, Chinese, Slovak, Spanish, Thai, Turkish, Vietnamese.
How much does HiEasy make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.