NSP Security
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NSP Security

NSP Europe Ltd

How much does NSP Security cost?

Prices are current as of 17 Oct 2026.

NSP Security has no in-app products on record in the United States.

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Rating / 51.34.24.54.42.04.42.55.0—
Reviews1161429993867683—
Released201720232021202420182024202420252026

NSP Security reviews

1.3 out of 5, based on 116 reviews.

What people like

  • Very secure for your data
  • Easy to use interface
  • Convenient digital door card

What they complain about

  • Keeps logging you out randomly
  • Doesn't recognize doors reliably
  • No customer service support
★★★★★ United Kingdom · v2.0.5 · 9 Jan 2020

Fantastic.

Brilliant app, so easy to use and very secure.

— GM129876

★☆☆☆☆ United Kingdom · v3.5.11 · 11 Jul 2026

Completely useless

This app is trying to replace keys or key card access. Unfortunately, it is very badly designed and fails the vast majority of the time. In most cases it confuses the access point with a payment point and brings up your default payment option (at least on an iPhone). Even when it manages to recognise it as a keylock to be unlocked, it fails the vast majority of times. I have no use for this app and it is not worth the memory it occupies on the phone. If your company or building have options other than this, take them. I cannot imagine how something can be worse than this.

— Aalya250

★★★★☆ United Kingdom · v3.5.10 · 19 Aug 2024

Better

New update has improved operation

— kterhokfde

★★☆☆☆ United Kingdom · v3.5.11 · 20 Mar 2025

Works… most of the time

This app works most of the time. Have never been able to work out what the tap for NFC option is on iPhone. I’ve even emailed NSP but I have not received a response. This app would greatly benefit from integration with either Apple home key or Siri Shortcuts.

— Tommy_morgan

★★★☆☆ United Kingdom · v3.5.11 · 8 Sept 2026

Key Share

Key share is not working. It is used to work before. That was a good feature. Now it is not allowing me to select any rooms so I can’t do

— serser0303

★☆☆☆☆ United Kingdom · v3.5.11 · 9 Feb 2026

I’d give less than 1 star if I could

Does not work

— CaesarSej

★★★★☆ United Kingdom · v2.1.3 · 20 Jan 2021

Good app but could be more convenient

If possible, the developers can include widgets with the new IOS14 or some east quick access way to unlock doors instead of navigating to the app every time. They could also integrate apple wallet.

— Lip125;56

★★☆☆☆ United Kingdom · v3.5.11 · 1 Sept 2024

Good concept but there are a few bugs

Good concept. One annoying thing that other people from my building also complained about is the app will randomly log you out. So if you are in a room with no signal and no wifi then you’re pretty much stuck. Would be brilliant if you could edit the names of keys. My building has a poor naming convention and really needs the ability to personalise this.

— Dorzydog123

★★★☆☆ United Kingdom · v3.5.11 · 27 Oct 2024

Lee

I love the convenience of this app as a door card for my apartment block, but I really wish they’d add Apple Watch support. It would be great to leave my wallet and door card at home, especially when I go for a run, which I do without my phone. Being able to access my apartment and building entrance directly from my watch would save me the worry of losing my wallet or card while I’m running.

— thisleejones

★☆☆☆☆ United Kingdom · v3.5.11 · 18 Nov 2025

Awful app

Mobile phone not registered apparently at 4 AM when it was working fine previously

— Alonzo14xy12

★★☆☆☆ Ireland · v3.3.1 · 6 Nov 2023

My Daily Frustration

Just frustrating to use. This system is used throughout my apartment complex and the only way to get into any door is to pull the phone out find the app hope that the “nearby door” registers and then pray that it actually opens within about 5 seconds of hitting the button. Why can’t we at least have a shortcut available :(

— davie747

★☆☆☆☆ United Kingdom · v3.5.11 · 15 Nov 2025

Hopeless

The number of times I’ve been locked out of rooms in my apartment block because the lock doesn’t show.

— crimbo661

★☆☆☆☆ United Kingdom · v3.5.11 · 7 Sept 2025

terrible stupid app and stupid developer who don’t want to change it

It always glitches, always logging you out, never gets the nearby door right, there is no customer service And They won’t take any advice or constructive criticism. Straight up stupid.

— josh991114

★☆☆☆☆ United Kingdom · v3.5.11 · 12 Jul 2025

Terrible!

Hopeless app.

— not_another

★☆☆☆☆ United Kingdom · v3.5.11 · 1 Apr 2025

Poorly designed, with no hopes of improvement

This is an app that would have been considered poorly designed at the launch of the iPhone. I live in a bunch of flats that have this app as a key option. But because there are so many doors, when I open the app it’s quite difficult to find the one I want. This is a super easy fix., let me set favorite doors. The fact that this simple feature is not in the app, and the fact that the rating appears to have always hovered at 1 star tells me that the developer just doesn’t care about this app and is likely just a checkbox on their to do list every few months. Even adding shortcuts support to allow me to manually do this would make the app much more usable.

— mrdexterscott

★☆☆☆☆ United Kingdom · v3.5.11 · 12 Sept 2024

Annoying

It doesn’t work all the time, sometimes it’s just too slow or if you lose signal for example in the parking it will sign you out. Overall, not for everyday use.

— RezaNik777777

★☆☆☆☆ United Kingdom · v3.5.10 · 27 Jul 2024

Showing not registered number

I uninstalled and reinstall the app and it is showing not registered phone number even though it looks fine in the system

— Rehobothewr

★☆☆☆☆ United Kingdom · v3.5.10 · 7 Jul 2024

Awful

Worst app ever

— My blue nose friends

NSP Security FAQ

Is NSP Security free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does NSP Security have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to NSP Security?
ila Resident (4.2 from 142 reviews), Cortland Resident (4.5 from 99 reviews) and My Chapter App (4.4 from 93 reviews).

NSP Security download

Last updated 2 years ago.

NSP Security sells in 175 countries. It was released 8 years and 11 months ago, on 22 Nov 2017. It holds a 1.3 rating from 116 reviews.

Supports 1 language: English.