HELLO CYCLING - シェアサイクル
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HELLO CYCLING - シェアサイクル

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How much does HELLO CYCLING - シェアサイクル cost?

Prices are current as of 12 Sept 2026.

HELLO CYCLING - シェアサイクル has no in-app products on record in the United States.

10+ alternatives to HELLO CYCLING - シェアサイクル

HELLO CYCLING - シェアサイクルLUUP - RIDE YOUR CITYCharichari - Bike ShareS.RIDEドコモ・バイクシェア - バイクシェアサービスタイムズカー
Rating / 54.44.74.54.73.92.4
Reviews44K100K75K53K11K599
Released201720202018201920202014

HELLO CYCLING - シェアサイクル reviews

4.4 out of 5, based on 44,396 reviews.

What people like

  • Bikes are powerful and easy to ride.
  • It is cheap and fun for short trips.
  • Many pickup and return locations exist in cities.

What they complain about

  • You need a Japanese phone number to sign up.
  • Foreign numbers never receive the verification text code.
  • The app is entirely in Japanese with no language switch.
  • Return spots often fill up and become unavailable.
★★★★★ Japan · v3.21.0 · 4 Sept 2026

いつも使ってます

🔽100円引きクーポンコード🔽   nxHyayAJ2D  ↑新規登録時に入力するともらえます(^^) PayPay払いで手軽に利用できるので個人的には赤チャリよりハローサイクリングの方をよく使わせて頂いてます。 以前は返却時の予約が面倒だったのですがアップデート後はスムーズになったので利便性が向上しました。 あとはポート数がもう少し増えてくれたら嬉しいです。

— koron56

★☆☆☆☆ United States · v3.20.2 · 16 May 2026

Non functioning app

Can’t create account with US number. Doesn’t send confirmation code to mobile. App is needed for booking. Unable to login using email or apple id as well. Terrible app

— NikhilLabhsetwar

★★★★☆ Japan · v3.21.0 · 9 Sept 2026

いつも使ってます

⏬100円引きクーポンコード⏬  nxHyayAJ2D ↑新規登録時に入力するともらえます^ ^ 電動自転車でラクなので、借りれるポートと返却ポートさえあれば中々便利です。

— marypoki

★★☆☆☆ Japan · v3.20.8 · 26 Aug 2026

luupの下位互換

基本的にループの下位互換です。 ループより安価ですから、当たり前のサービスになってしまうとは思います。 レンタル及び返却するに限ってはこのアプリの使用しやすいですが、 ・ナビ機能がない ・自転車に携帯を取り付けられるアタッチメントがない(全ての自転車かどうかはわかりません) 特にこの2点は自転車を使用する上で大きなデメリットでした。 なので、法律に違反しないよう逐一駐車して携帯を確認します。 自転車自体はループに比べて乗りやすかったです。 ただ、利用した中でタイヤがパンクして時間が経ち、ゴムが擦れているような自転車に当たったことがあり、その際は乗り心地は最悪でした。(当たり前ですが) 電動のモニターも焼けて何も見えませんでした。 行き先と到着先の近くにループの配置が近くにない場合は使用させていただいております。

— 不定期利用者

★★★☆☆ Japan · v3.21.0 · 8 Sept 2026

認証コードが送られてこない

何度 携帯番号を入れても認識コードがこない。 フィルタリングを外しても無理。 090 or 080 から始めではないの? 出張先で使いたいのに、間に合わないのではと焦っています。

— 能井心

★★★★★ Japan · v3.21.0 · 3 Sept 2026

いいかも

たまに充電ない笑笑

— おじゃおじゃおじゃ

★☆☆☆☆ United States · v3.20.1 · 3 May 2026

False Advertising - Cannot Reserve Two Bikes with One account

The App Store Page explicitly states “One account can reserve multiple electric-assist bicycles at the same time.” However we found this to not be true. There was no way to register two bikes at the same time in the app or any loophole way of registering two bikes by using the QR code, etc. I have a Japanese Phone # so I was able to register in the App however my fiancé does not so when we made our plans we explicitly needed a service that could use multiple bikes. We were very happy that Hello Cycle had this feature and based our entire day around it. When we arrived at the station and tried reserving the two bikes that were there, we were only able to reserve one and use one. Any time I tried to reserve the other bike I would be prompted by saying that I could not reserve it since I was already using a bike and would need to return it prior to reserving another. I was also using a credit card as payment for full disclosure. The FAQ and User Help were also useless with this issue and we didn’t have all day to go through the troubleshooting help from the company. Due to the fact that they lied and we were unable to use their service as written, here’s a 1-star review. All this to say, do not use this service if you 1) Do not have a Japanese phone # 2) Need to use multiple bikes with one account.

— CamL1342

★★★★☆ Japan · v3.20.8 · 26 Aug 2026

またに使ってます

観光地などで使ってます。少しずつ改善しているみたいで、使いやすくなったと思います。クレジットカードに名前をつけたいです。カードの切り替えをする時に番号の一部だけ見てもどのカードかわからないです。

— aabbccddeefed

★★☆☆☆ Japan · v3.20.8 · 25 Aug 2026

返却で手こずる

自転車は他の赤い自転車のところより、本体も大きくてパワーもあると思います。 しかし、返却時に施錠しても返却場所ではない。というようなメッセージが出てなかなか返却出来ず。 また何度も解錠して同じ手順でやってエラー。 前輪を駐輪場の差し込んでいた箇所から外して、少し横にずらしてみると、返却出来ました。 おかげで30分を過ぎて超過料金がかかりました。 返却場所も少ないです。 そのため返却出来ない恐怖で、借りる時に躊躇します。

— たぬたぬ6504

★★★☆☆ Japan · v3.20.8 · 15 Aug 2026

便利だけど

返したい先に空きが無いと何の意味もなくなってしまう もう少しステーションを増やしてくれたらと思います

— 使用者である

★★★★★ Japan · v3.20.8 · 30 Aug 2026

IN0Swpyv+oLk

クーポンもらえます! 新規登録時にコード入力してください!! 使いやすいです!

— しいいいいいいいい

★☆☆☆☆ United States · v3.20.1 · 28 Apr 2026

Take it easy on the pop-ups!

Endless pop-ups, most of which you can’t disable by tapping “don’t show again” UI anti-pattern to trick you into giving 5 stars

— ddkv

★★★★☆ Japan · v3.20.8 · 17 Aug 2026

車両の解錠がされていないのに料金発生している

アプリの不具合か車両の不具合かは分からないが、解錠できていない状態、もちろん乗車できていないのに料金発生している。返金もゴネている。

— チョコチョコクロワッサン

★★☆☆☆ Japan · v3.19.15 · 21 Aug 2026

返却時ポートが空いていない&借りる時自転車がない

ということが多いです、駅に行くときに駅の周りのポートが空いていなくて結局使えない、みたいな事が多々あります。 他のレンタルモビリティのアプリのように割引などで自転車や電動バイクなどが流動的に動くようにして欲しいです

— umi2568

★★★☆☆ South Korea · v3.18.9 · 11 May 2025

한글 지원

좀 해주세요

— 엑쓰맨이야

★★★★★ Japan · v3.20.8 · 28 Aug 2026

初回100円引きクーポンです!

INcsaf1uJj0y

— ヌコネコナイトフィーバー

★☆☆☆☆ United States · v3.20.0 · 9 Apr 2026

Phone number verification does not work without Japanese number

Phone number verification does not work without Japanese number

— louis5264

★★★★☆ United Kingdom · v3.19.5 · 11 Oct 2025

Works well, but needs a Japanese phone number

The app works well, has so many spots to pick up bikes and all. But to set it up, you really need a Japanese phone number. Classic Japanese app that pretends non-Japanese can use it

— lsonnino

★★☆☆☆ Japan · v3.20.8 · 15 Aug 2026

返却予約の意味

アプリ上で予め返却予約している場所へ行き空きもあるのに返却を押すと満車の為表示 何度も返却予約をキャンセルして同じ場所に返却予定入れて返却しても満車 ヘルプを見ても現地に空きがあっても他の利用者が返却予約入れてるとしか書かれてない、予約してるのこっちなんですけど… 結局ひたすら返却しまくったらいけたのも意味がわからない、急ぎだから利用してるのにトラブルのせいで普段とあんまり変わらない結果になった、改善求む

— どぅーむふぃすと

★★★☆☆ Taiwan · v3.17.13 · 26 Sept 2024

介面可以調成繁中 但通知或其他介紹都還是日文

如標題 想知道該從哪裡調整 不然都看不懂借車資訊 使用我的推薦碼INu/FmRHBDY4 可以免費騎30分鐘

— Joy jinq

★★★★★ Japan · v3.20.8 · 22 Aug 2026

返却地の読み込みが早くなった

利用中、マップ上から返却ポートを探すときの読み込み時間が短くなっていてありがたいです。

— サチコスキー

★☆☆☆☆ United States · v3.19.15 · 22 Mar 2026

Don’t bother

I’m usually pretty patient with bad software but this one is beyond bad It requires an SMS code for verification and lets you choose your country code except it’s a lie, it doesn’t send you a code. I asked my Japanese friend to use her number which also never arrived. Eventually her grandma’s number worked so we used that. Then came the rest of the signup process which was failure after failure after failure. Can’t find my Apple account, can’t accept my email, can’t accept my card. Eventually I gave up and just walked. I know Japanese website and apps are bad but this one took the cake.

— bustychipmunks

★★★★☆ Taiwan · v3.17.6 · 27 May 2024

教學台灣門號手機收不到驗證碼怎麼辦?

推薦碼INNatwvUxxNQ 輸入推薦碼可以免費騎乘30分鐘 教學台灣門號手機收不到驗證碼怎麼辦? 答:只要把輸入手機號碼底下2個藍色連結點開滑到最底部在返回,在輸入手機號碼,開頭不要加0即可收到驗證碼

— qaz785hfgh

★★☆☆☆ United Kingdom · v3.19.15 · 24 Mar 2026

Make sure you have a Japanese number

The app doesnt take Uk phone numbers so it makes it impossible to use and the app and website is entirely in Japanese with no option to change the language

— Finn diddly

★★★☆☆ United Kingdom · v3.17.2 · 9 Mar 2024

Price

I wish cheaper

— や田谷話

★★★★★ United States · v3.19.5 · 7 Sept 2025

US phone number doesn’t work

Is there a workaround to get the text message on a US phone number? I have requested the code numerous times and do not receive a code.

— LJPCyclist

★☆☆☆☆ United States · v3.19.15 · 26 Feb 2026

Poor execution

Forced to text phone number, wouldn’t accept my Japanese travel number, my Australian number and claimed to text my American number but no response. Should be done through email

— First Aid (player)

★★★★☆ Taiwan · v3.17.4 · 17 Apr 2024

Iphone15無法更改語言

如題,按下切換語言只會閃退到系統設定,希望設計者幫忙修改一下

— 吐血工讀生

★★☆☆☆ United States · v3.19.15 · 6 Mar 2026

Japanese phone and language skills mandatory

I had an unreasonable amount of trouble returning the bike I borrowed. No matter what I tried, the app insisted I wasn’t in a station. Thing is, all of the error messages were in Japanese and the after around 10 minutes of struggle, I called the return line - also in Japanese. I read and speak just fine, but if I didn’t, I have no idea how I could have managed. Bike itself was fine. Getting around was lovely. Return process was completely broken, and if I’d been in a rush, would have ruined my day. Ruined it a little regardless.

— Notnato

★★★☆☆ Taiwan · v3.15.5 · 22 Oct 2023

在日本還不錯用的共享單車app

推薦碼IN0+JFulrFEe 當日最高1800日幣 車子大台有力 滿電狀況下 騎乘一整天沒問題 推薦給日本遊旅的您

— Lak樂

★★★★★ Taiwan · v3.19.0 · 21 Jun 2025

2025/6/22大學生來留言

1.電話號碼+886,記得別打0 2.輸入電話頁面的兩個條約要點進去,兩個都滑到最底下完才下一步 3.按照上面步驟我馬上就收到簡訊了 4.我就這樣誤打誤撞成功註冊了 如果不吝嗇可以一起輸入優惠碼 INhhU/yFUjOL,一起拿個100¥優惠

— niufu.

★☆☆☆☆ United States · v3.19.13 · 13 Feb 2026

If you are a tourist forget about it

I tried using this application to be able to ride to the grocery store or to go to the shopping mall or to go do my daily activities to do my normal daily activities or even if I missed the train at 12 AM I don’t wanna be paying for a taxi the problem is this application doesn’t work. If you’re a tourist it won’t work at all. You can put your phone number you can select your country. You can be able to put all your information that they want, but you will never get the SMS text message as the reply of saying that you are verifying that, you are the one receiving the SMS text message. It’s pretty sad that it doesn’t work the way I thought it would. Therefore, I decided to give one star and if the only way I was able to get this to work is if I can get the SMS text message back. I’m from United States of America and I have a phone line running with United States of America such as a company as T-Mobile or AT&T. Yet I put the area code which is plus one and my area code where I live and the rest of the number so I’m putting everything correctly as yet, I cannot be able to receive a text message to verify that it is me. So if they can only fix this issue, everything will be different.

— HAYABUSA_88

★★★★☆ Taiwan · v3.17.4 · 10 Apr 2024

INmOSzyeEd/L

推薦碼INmOSzyeEd/L 第一次在東京街頭使用,除了換車一開始沒搞懂,但還算順利,還可以使用免費優惠卷😍

— 美美,紀錄是否可以新增刪除功能

★★☆☆☆ United States · v3.19.5 · 9 Oct 2025

US Number Not Getting Verification Text

Use my house number phone number my wife’s number and nothing is working. Would love to ride a bike to a store. That’s eight minutes away rather than ride a go taxi.

— VietSkyz

★★★☆☆ Taiwan · v3.15.0 · 25 Mar 2023

無法接收簡訊

驗證碼收不到…. Just unable to receive the verify code….

— fuyi.xie

★★★★★ Taiwan · v3.17.8 · 12 Jun 2024

很順利完成註冊

不用輸入 0 喲! 優惠碼 lNw1H9VWzNkP

— ~^君^~

★☆☆☆☆ United States · v3.19.11 · 19 Jan 2026

Poor Bicycle Maintenance Poor customer service.

I wish I could recommend this service, but almost everyday we rented (3 full days) we had to swap out bicycles for dead batteries and low tire pressure. They of course charged us for each new bicycle instead of applying this to the daily maximum. I gave the company a chance to make it right, but they were obviously not interested in happy customers. I would pass a try a local bicycle shop.

— JayDoubleDubbs

★★★★☆ Taiwan · v3.17.2 · 20 Mar 2024

驗證碼待改進

用中華門號收不到驗證碼,台哥門號一下就收到了 推薦碼INV7lkG/yQ1X

— 03susu

★★☆☆☆ United States · v3.18.0 · 24 Dec 2024

registration code problems

I tried to register via text message, but I didn’t receive the text message code confirmation . I’ve tried multiple times. Please fix the system. Thank you.

— ajb611

★★★☆☆ United States · v3.15.0 · 20 Mar 2023

Must have Japanese phone number for sms message

So this app has quite a learning curve and you must have access to a Japanese phone number to receive the sms message to register your account. Thankfully I could use my friend’s cell number who lives in Japan. Otherwise, it won’t work. I think this is a way for them to keep foreigners from renting bikes and causing havoc. Also, app is mostly in Japanese so I had to screenshot and translate in a separate app. Not a very seamless experience. Bikes are nice, just make sure to pick one of the newer bikes and check that tires are filled and battery is full before you head off. Also, you must return the bikes at a designated return spot with available spaces. Cost was capped at 1800 yen for 12 hours but we only used it for 5 hours in Tokyo area. If you only use it for an hour it just costs you a couple hundred yen. Pretty reasonable if you ask me. Have fun and be safe-

— Allichan90

★★★★★ Australia · v3.15.4 · 13 Jul 2023

Not able to use

I’m using international sim only phone while in Japan. Unable to register due to not have phone number. Pain!

— Charlie the Usagi

★☆☆☆☆ United States · v3.19.8 · 24 Nov 2025

It doesn’t work for US numbers

Although it says it does, it never send the SMS notification

— Gutoaraki

★★★★☆ United States · v3.14.6 · 10 Feb 2023

looks good, but no usa registration

does not support registration with usa phone number. requires a 0 prefix and if you add one sms fails

— sf112233987654321

★★☆☆☆ United Kingdom · v3.17.16 · 17 Nov 2024

Doesn’t send sms confirmation

Tried so many different variations of my phone number to get the verification sms but I’ve never received one. It’s been impossible to use the app due to this.

— Hash004

★★★★★ United States · v2.40.0 · 1 Nov 2019

Great app

Use these bikes all the time in Tokyo. Super easy. Super fun

— Achafachaf10

★☆☆☆☆ United States · v3.19.8 · 15 Nov 2025

Cannot register US phone

I was really looking forward to this app, unfortunately I cannot register my phone number.

— TotoWashletUser

★★★★☆ United States · v2.28.0 · 3 Jul 2019

Overall very good

I and many of my neighbors have been using this system for a few months now and overall it is excellent. There are some things you need to be aware of to ensure your experience is trouble free. Because you need to return bikes to a HELLOCYCLING spot ( not just leave them anywhere) at computing times they tend to fill up around train stations so you may get stuck having to park further away than you like. Before you choose a bike, be sure to check the battery power left - if not the power assist on the bike may die on you before reach your destination (an inconvenience but you can always still use your own leg power!). Unfortunately, you can’t check the condition of a bike remotely so if you use the registration system to hold a bike for you are rolling the dice that the bike you chose is charged and without issues - but you can always cancel if you want to. Finally, becareful to properly check the bike back in and get a confirmation message before you walk away - when I was new to the system I failed to do this once and the system kept sending me reminder messages to my phone the rest of the day until I could cancel it. This was my fault, not the system but you want avoid this.

— grantinjapan

★★☆☆☆ Taiwan · v3.16.0 · 21 Nov 2023

收不到簡訊驗證碼(+886)

收不到簡訊驗證碼(+886)

— B*sB*

HELLO CYCLING - シェアサイクル FAQ

Is HELLO CYCLING - シェアサイクル free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does HELLO CYCLING - シェアサイクル have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to HELLO CYCLING - シェアサイクル?
LUUP - RIDE YOUR CITY (4.7 from 100,112 reviews), Charichari - Bike Share (4.5 from 75,422 reviews) and S.RIDE (4.7 from 52,527 reviews).

HELLO CYCLING - シェアサイクル download

Last updated 1 month ago.

HELLO CYCLING - シェアサイクル sells in 175 countries. It was released 9 years and 6 months ago, on 26 Mar 2017. It holds a 4.4 rating from 44,396 reviews.

Supports 3 languages: English, Japanese, Chinese.

How much does HELLO CYCLING - シェアサイクル make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 100K
Open the full HELLO CYCLING - シェアサイクル analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend