UBS Access – secure login
Finance

UBS Access – secure login

UBS AG

How much does UBS Access – secure login cost?

Prices are current as of 11 Sept 2026.

UBS Access – secure login has no in-app products on record in the United States.

10+ alternatives to UBS Access – secure login

UBS Access – secure loginRaiffeisen E-BankingPrepaid TWINT & other banksZKB Mobile Bankingone – control over your cardsPostFinance AppCembra AppSwisscardRaiffeisen PhotoTANSecureSign by Credit Suisse
Rating / 54.74.74.74.84.74.34.64.62.52.9
Reviews108K162K146K122K88K47K46K28K1K90
Released2016201020152011201520102022201720122015

UBS Access – secure login reviews

4.7 out of 5, based on 107,757 reviews.

What people like

  • No longer need physical card reader
  • Very easy and intuitive to use
  • Great security with multi-factor auth
  • Simplifies transactions across multiple countries

What they complain about

  • QR code scanning is unreliable
  • Updates often log you out
  • Support charges for help calls
  • Setup requires waiting for mail
★★★★★ United States · v7.5.1 · 27 Jul 2025

Fantastic Banking App!

I have accounts in Japan, Australia, Hong Kong and the UK but this is the best app I’ve come up with so far. Congratulations UBS!

— LVijayar01

★☆☆☆☆ United Kingdom · v7.9.1 · 10 Oct 2025

Absolute junk

I had previously registered for this app on another phone. I was asked to reregister when I changed phone, which meant waiting 5 days for a PIN to arrive by post. When it finally arrived, I completed the registration process, only to be met by an error page. I tried again. This time after completing the registration process I was sent back to the opening screen and prompted to register again. I tried several time more with the same results. After the fifth time I was told the PIN was no longer valid and I needed to apply for another and wait for it to arrive by post. A complete shambles. What antediluvians run this company? Edit: the contact number provided by the developer doesn’t work either

— g3540

★★★★☆ Switzerland · v26.7.2 · 27 Aug 2026

Scannant facture et accessoires

L’accès et le scannant de factures ne fonctionne pas de façon fiable Sinon parfait

— Joho009

★★☆☆☆ Switzerland · v7.12 · 16 Jan 2026

Payments not done!

Several creditors complained that they didn’t get paid although I had correctly entered the payment. Even a salary was not paid although there was always enough money on the balance!! I’m fed up and will leave this bank as soon as I can.

— indira3

★★★☆☆ Switzerland · v8.4.0 · 28 Jun 2026

Leider nicht so toll

Ultra instabil beim einrichten

— Meianlofrd

★★★★★ United States · v7.5.1 · 9 Jun 2025

Exceptional

Excellent app. Very easy to use. Very secure

— tomaslarez

★☆☆☆☆ United Kingdom · v7.5.1 · 25 May 2025

Shocking

Do not update the app - you cannot get back in and now I have the pain of waiting for a new pin to arrive in the post as the old one I have used for years has not transferred with the update. Cheers UBS

— Tresadla

★★★★☆ Switzerland · v8.2.0 · 4 Apr 2026

Zufrieden

Das e-Banking ist einfach und intuitiv gestaltet. Allerdings finde ich es sehr schade, dass die „Budgetanalye“ nicht mehr verfügbar ist.

— Di-din

★★☆☆☆ Italy · v7.12 · 13 Jan 2026

Cambiato telefono

Ho cambiato telefono adesso non mi funziona più il login con il nuovo , ho provato ad instalarlo varie e volte ma non mi funziona non so più cosa fare .

— Lukpatita9

★★★☆☆ Switzerland · v8.4.0 · 16 May 2026

Accès

Accès compliqué sur PC

— SousleMont

★★★★★ United States · v5.11.3.1 · 20 Dec 2023

UBS app

The best!

— AYLM1

★☆☆☆☆ United States · v6.7.0.9 · 4 Oct 2024

App won’t start after iOS 18

Need to make payments and I am not able to start the app

— Geneva- grk

★★★★☆ Switzerland · v8.2.0 · 19 Mar 2026

kuerzel fuer vetragsnummern

es waere hilfreich wenn man bei den vetragsnummern kuerzel in buchstaben hinterlegen koennte

— Oje-Swiss

★★☆☆☆ France · v7.9.1 · 27 Sept 2025

Problème de mise à jour

Je n’ai pas accès à mes comptes depuis 2 jours car j’ai besoin d’une mise a jour de cette application et elle n’est pas disponible. En espérant que ça fonctionnera rapidement. Car en général ça fonctionne bien.

— AAude………

★★★☆☆ United Kingdom · v6.7.0.9 · 26 Sept 2024

Scan not working on iPadOS 18

Dear Sir,Madam, I have updated my ipad to ipadOS 18 and have also updated my UBS Mobile App and UBS Access App. The Scan funtion is not working in the Access app.

— 496756r

★★★★★ United States · v5.11.3.1 · 7 Dec 2023

50/50

Half the time the camera works perfectly in the access app, half the time it takes 10 minutes of moving the phone, shifting the laptop screen, lighting changes before it can tead the qr code.

— Vjeffery

★☆☆☆☆ United Kingdom · v6.4.0.20 · 22 May 2024

Spam messages

This is an app that you need in order to log in to your UBS account and to authorise credit card payments. But UBS have started using it for spam and I am getting marketing related notifications like completing surveys. This is unacceptable.

— kostasa.a

★★★★☆ Germany · v6.10.0 · 1 Dec 2024

Dir App wird schneller und besser

Schnell in mehrere Bankbeziehungen einwählen und mit der Bank Freigaben machen, das macht die App gut und effektiv

— O+M+G

★★☆☆☆ United States · v6.10.0 · 5 Mar 2025

Old phone

I have an old phone that wont take the update. I don’t want to buy new phone right now and should not be forced to

— Schnagle 100

★★★☆☆ United Kingdom · v5.6.0.50 · 30 Jan 2023

Probably very secure when it works… meaning I cannot scan the qrcode sometimes

Annoying

— Bastardo esportivo

★★★★★ United States · v5.6.0.50 · 16 Feb 2023

This is perhaps the only UBS app that is useful

With that being said, it doesn’t allow registration with just a China phone number which is pitiful.

— SemelMaccha

★☆☆☆☆ United States · v6.1.0.19 · 18 Jan 2024

Terrible interface

Screen prompts are unintuitive. Requests and completions of actions are inconsistent.

— Hanaa0689

★★★★☆ United Kingdom · v5.8.1.1 · 6 Jun 2023

Difficult start, now ok to use

At the beginning, it was very difficult, factory requires an IT person from UBS to work their way through this to iron out the difficulties We did find very helpful, even though it was somewhat protracted, now six months later, it’s a very easy to use app gives you easy access to your balance account, One thing that doesn’t work well he’s trying to import data from two different countries without closing the app, reopening it and starting again apart from that very good

— Davidc288119

★★☆☆☆ France · v6.4.0.20 · 31 May 2024

Stop updating it every day!!!

We don’t need a new 6.27.88.1172 updated version every second day ! Stop pushing every commit out

— Question More

★★★☆☆ Germany · v5.0.0.6 · 13 Jan 2022

Neuinstallation zu kompliziert

Ich habe vor einem halben Jahr ein neues Smartphone bekommen und habe das eBanking mithilfe UBS installiert. Jetzt war das Smartphone defekt, ich habe von Apple ein neues Smartphone auf Garantie bekommen. Obwohl es erst ein halbes Jahr her ist dass ich die Installation gemacht habe habe ich diese Installation dieses Mal auch nicht ohne Hilfe von UBS ihn gebracht. Mein Vorschlag: ein einfaches Verfahren vielleicht sogar mit einem neuen AppOder aus der PC – Anwendung heraus zur Installation zur Verfügung stellen ohne mehrere Varianten und Alternativen einfach einfach für naive Benutzer. Vielleicht sogar auch nur für Benutzer die schon mal die Apps verwendet haben. Da müssten ja einige Daten schon vorliegen. Die Hilfe von UBS war hervorragend. Bin gespannt was sie dazu sagen. Mit freundlichen Grüßen Prof Dr Claus Keferstein

— Kf52

★★★★★ United States · v5.6.0.50 · 23 Jan 2023

Reliable and secure

Excellent delivery of multi-factor authentication

— atwilson4

★☆☆☆☆ United States · v5.9.0 · 15 Jun 2023

Awful Applications and Costumer Service

The application often glitches and logs you out when it updates. If this happens on your only UBS Access enabled device then you have no way of signing in. This new login process requires that they send you a new pin via paper mail. If you try to contact costumer support to ask for help (because you need to make a payment on short notice) they will tell you there is nothing they can do to help you. As with most customer service in Switzerland they will charge you calling the help desk.

— gaucho2712

★★★★☆ United Kingdom · v5.7.0.26 · 15 Mar 2023

Unacceptable

UBS updated the access version which is only compatible with devices having IOS 13. I had Access app on iPad mini which only can support up to IOS 12. Therefore. Could not update to new version, could not access bank account to pay bills. Was travelling so no access to local Branch. Support at digital hotline was useless- kept saying sorry, sorry . Their suggestion was go to apple store and try to get technician to force update on my iPad - despite all forums including Apple saying this is not possible. If I could select less than one star then I would

— hbyud

★★☆☆☆ Spain · v6.3.1.1 · 1 Apr 2024

International non Swiss phones fail

Trying to activate with all keys received in a letter and after confirming the part of mobile phone to be used the system promises to send you sms message with additional key that never arrives. After 3 trials failing the system tells a new letter has being sent with new keys. (?) Developers should test better the App because there is no problem with the keys as it fails before using only contract name only. My recommendation to them is to check phone number definition with sign starting with + or 00 or nihil.

— Rapidaravaca

★★★☆☆ Italy · v4.2.0 · 8 Dec 2020

Versione 4.2.0

Ho appena installato l’ultima versione. Ma all’atto di entrare nell’applicazione non riconosce più il codifica accesso. Grazie per sistemare l’inconveniente.

— Skorpio62

★★★★★ United States · v5.6.0.50 · 12 Jan 2023

The best Bank

Top notch bank. Amazing app. Wish all other banks could be as smooth as this one.

— mxmdk

★☆☆☆☆ United Kingdom · v5.4.0.11 · 4 Jul 2022

Rubbish app

Slow and constantly loses network. Customer support don’t care about your issues and are just interested in pushing your problems to someone else

— hasan minaar 112

★★★★☆ Germany · v5.0.0.6 · 30 Dec 2021

Tut was sie machen soll ohne Probleme

Einwandfrei und funktional!

— KAGO01

★★☆☆☆ Italy · v5.9.0 · 16 Jun 2023

Perde i dati di accesso

È un vero problema se ci si accorge mentre si è in giro, per accedere serve il pin dalla banca e si rimane completamente bloccati. Sistemate questo bug, per anni è andata benissimo.

— 333888553111

★★★☆☆ Germany · v3.1.1.0 · 23 Nov 2018

Absturz bei erster Nachrichtenanzeige

Login klappt, aber der QR-Code wurde nicht immer gleich erkannt. Die App crasht, wenn man eine Nachricht lesen will.

— Norbert Schuler

★★★★★ United States · v5.5.0.10 · 4 Oct 2022

Reliable and easy

A few versions ago, the function to confirm new payees (without using the authentication chip card and reader was added. No more need to bring them along.

— 2 at home

★☆☆☆☆ United Kingdom · v5.0.0.6 · 5 Jan 2022

As useful as the banking app

When the UBS banking app switches to the access app for login you have to input the access app pin. Mind you, nowhere is this mentioned, just an idiotic prompt for 6 characters. Normally, if you’re trying to do some common sense security and keep the pin in a password manager and you switch to said application, upon return to access app you see the prompt for scanning qr codes for login. How difficult can it be to save state between app switches? Great to see that UBS actively involves high school students in developing their apps, but some basic code review should be enforced.

— Gergo D

★★★★☆ United Kingdom · v2.1.0.0 · 22 Jan 2018

UBS app

Simple to use, reliable and convenient.

— scamp007

★★☆☆☆ Italy · v5.5.0.10 · 4 Nov 2022

Tries to paste from Clipboard at startup

The app is trying to paste from clipboard at startup, without being prompted.

— Matteo.1234.

★★★★★ United States · v5.4.0.11 · 4 Aug 2022

Fantastic app

This is a great app. It has simplified all my transactions in UBS. Excellent!!!

— agoujon

★☆☆☆☆ United States · v4.9.5.1 · 25 Nov 2021

Generally UBS IT is not upto the mark

Too many errors, cannot login issues Thanks

— singaporedon

★★★★☆ Germany · v1.5 · 15 Jun 2017

Sehr gute Übersicht, tolle Funktionalität

Endlich mal eine Banking App die übersichtlich ist, einwandfrei zu handhaben ist und dann auch noch zuverlässig funktioniert. Manchmal muss man etwas viel hin und her navigieren, daher nur 4 Sterne, aber absolut brauchbar.

— Kalli Graphie

★★☆☆☆ Germany · v5.1.4 · 17 Mar 2022

App gut, aber gefühlt bei jedem mal öffnen neue Version nötig

.

— jsj175

★★★★★ United States · v4.9.5.1 · 6 Nov 2021

Easy life

Best in class

— Mistrahl

★☆☆☆☆ United States · v4.9.1.0 · 23 Aug 2021

Ridiculous setup process every time you change phones

UBS insists on sending me a physical letter to set this thing up every time I change phones, even though I have a physical access card I could use to set this up. Inconvenience for the sake of security theatre.

— t8robot

★★★★☆ United Kingdom · v1.0.0 · 21 Nov 2016

Great app, missing one thing

So glad not to need the card reader! However, why is there not an option to use my fingerprint for the access app, or to use it to login to the main app to actually use it. The connect app seems redundant when this is an option on many modern smartphones.

— Greenie18

★★☆☆☆ United States · v3.7.0 · 20 Feb 2020

Works great, until it doesn’t

Much more convenient than the silly mini calculator and access card, but when it fails to work when you’re not at home and didn’t bring the analog setup, then it’s a real pain. The app is constantly telling me it has a network error (WiFi and 4G) and can’t scan a code or allow me to open my banking app. Never had a banking app fail me before and find this kind of bug incredibly disappointing. And UBS charges you money per minute to report it, so giving app feedback is annoyingly difficult.

— lovebigbrother

UBS Access – secure login FAQ

Is UBS Access – secure login free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does UBS Access – secure login have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to UBS Access – secure login?
Raiffeisen E-Banking (4.7 from 161,847 reviews), Prepaid TWINT & other banks (4.7 from 146,450 reviews) and ZKB Mobile Banking (4.8 from 122,150 reviews).

UBS Access – secure login download

Last updated 28 days ago.

UBS Access – secure login sells in 175 countries. It was released 9 years and 11 months ago, on 1 Nov 2016. It holds a 4.7 rating from 107,757 reviews.

Supports 8 languages: English, French, German, Italian, Japanese, Portuguese, Chinese, Spanish.

How much does UBS Access – secure login make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 10K
Open the full UBS Access – secure login analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend