Mumzworld





How much does Mumzworld cost?
Prices are current as of 10 Sept 2026.
Mumzworld has no in-app products on record in the United States.
10+ alternatives to Mumzworld
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| Rating / 5 | 4.5 | 4.7 | 4.7 | 4.4 | 4.7 | 4.6 | 4.4 | 4.5 | 4.4 | 3.2 | 3.2 |
| Reviews | 129K | 115K | 68K | 30K | 27K | 18K | 4K | 2.5K | 2.2K | 314 | 94 |
| Released | 2016 | 2019 | 2019 | 2018 | 2021 | 2018 | 2023 | 2022 | 2017 | 2021 | 2022 |
Mumzworld reviews
4.5 out of 5, based on 129,022 reviews.
What people like
- Delivery is usually fast and reliable
- Wide selection of baby and mom items
- Easy to use interface for shopping
- Returns process is quick and stress-free
What they complain about
- Customer service is rude and unhelpful
- App crashes or bugs during checkout
- Shipping costs are surprisingly high
- Wishlist and cart features often fail
Mum needs
Very good product that can help any mum with very affordable price in this store
poor customer service
Extremely poor customer service. They clearly do not value or appreciate loyal customers who order from them regularly. The shipping service is also very disappointing and poorly handled. Overall, a very frustrating experience, especially for a returning customer.
Bad service
Not professional and slow service in delivery
delivery
delivery time very long even for the area next to UAE
Some suggestions
I hope the developers would add multiple device with the same login, also i think its important that the data from the wearable digital thermometer is upload into the cloud so that multiple devices can check simultaneously while only one is connected via bluetooth. And i hope the newer version of the wearable thermometer has a wifi built into the dock so that the thermometer can connect to the dock via bluetooth and the temp reading uploaded to the cloud for multi device support.
Love the new app
As a long-time Mumzworld customer, I’m so happy with how the app has grown. Now that I have my new daughter, the updated app has made everything so much easier. It’s a truly amazing experience smooth, modern, and beautifully designed. The colours are bright and cheerful, the layout is well-organised, and navigation is simple and intuitive. Everything works well with no lagging at all. I can find what I need quickly, and the overall experience feels thoughtful and user-friendly. Well done.
Unreliable Customer Service – Absolutely Unacceptable
One of the worst customer service experiences I have had. Mumzworld’s customer service has been extremely unreliable and inconsistent. Every time I contact them, I end up speaking to a different person who seems to have no knowledge of my previous conversations or complaint. I am repeatedly asked to explain the entire issue again from the beginning, as if there is no proper case history or internal communication whatsoever. Responses take far too long, promises and information provided by customer service cannot be relied upon, and no one seems willing to take ownership or responsibility for resolving the issue. I even requested several times for my complaint to be escalated to management, yet nothing meaningful was done. The final straw was when I told them that, because of the way my case had been handled, I would close my account and stop shopping with Mumzworld completely. They did not even have the professionalism to respond. This is not simply poor customer service; it is a complete lack of accountability, consistency, and credibility. After this experience, I have lost all trust in Mumzworld and will not be purchasing from them again. One star is honestly more than this experience deserves
الرياض
الموقع رائع جدا لكن اتمنى منكم مراعاة الاسعار ليسهل علينا عملية الشراء
Love the website but too many bugs in app
Latest app bug shows “cartId must be string cartId should not be empty” It’s frustrating because now I have to find other places to purchase the things I need when on my phone, since I can’t even add items to my basket.
Too much ads
Great app overall, but most push notifications are just ads - and they come almost every day. The biggest issue is that there’s no option to disable promotional notifications while keeping important ones. I had to turn off notifications completely, so now I miss useful updates too.
Lifesaver!!
As a first-time mum, I’ve been so impressed with Mumzworld. The app is easy to use, and I’ve found everything I need for my baby without any hassle. What really stood out for me is how reliable the delivery is. Everything arrives on time, and sometimes even earlier than expected. I also had to return a few items, and the return process was quick and completely stress-free. Overall, it’s been such a smooth and reliable experience.
اسوء تعامل واسوء موقع يتلاعبو بالعملاء
ما انصح احد يتعامل معاهم مافي مصداقيه ولا يحترمو العملاء
Good
The app is well organized, the filtering of items is good (could be more precise in some categories) but overall it helps with navigating the products. I wasn’t able to pay with “apple pay”, not sure why, when I clicked on pay it did nothing, so then I just paid by credit card.
Best selection of products but terrible software
I use this for all my pregnancy and baby shopping because they have a great assortment of products and brands. However, I constantly face problems with both the website and the app. Particularly the wishlist functionality and shopping cart. Buying what I need when I need it is regularly a mess due to this. I don’t experience glitches like this on any comparable UAE e commerce site like Namshi, Ounass, etc. Mumzworld really needs to step up their platform with regard to their never ending IT issues and often less than satisfactory customer service about it.
Lack of credibility
I was confused on why people rate some products 5 stars and commenting bad reviews? Then I realized you only show the comments if the rate is 5 stars! Which caused lots of products to have high rating despite the bad reviews only for it to appear! I am a customer of this app but very disappointed
تطبيق رائع متوفر كل مايخص الامومه
احب هذا التطبيق كل احتياجات الاطفال والام والمنزل متوفره احب ذلك🩷🩷
Customer service
The worst customer service I’ve ever had.
App is great but needs an ipad version
Amazing items and good prices but the app needs an ipad version
منتج ناقص
المنتجات جيده ولكن ممكن تصلك ناقصه وليست كما في الصوره وعند التواصل معهم لا تجد احد يرد عليك
شركة ناقل
كويسين بس يتعاملوا مع شركة نقال وتعاملهم زبالة واشتكيت اكثر من مرة المندوب يطلب الرمز قبل التسليم عشان يرميها في المصعد ولا اي مكان ويمشي .
Ecover prodcuts
Thank you for providing ecover laundry products. The best
اسعاركم مرتفعه
الشحن غاااااالي
I love this app except
The delivery cost sometimes are more than what I actually bought - for gcc I mean - so if it were a little bit more reasonable I think it would be perfect.. Also could the description says why some products don’t deliver out of uae??
التطبيق بحاجه إلى تطوير
التطبيقات يواجه العديد من المشاكل.. يعلق وماتم عملية الدفع من خلاله بشكل سلس بإلإضافة لاختفاء قائمة المفضلات بشكلٍ متكرر
طلبت تغليف اخر مره للعربيه ودفعت حق التغليف ولاغلفتوها
طلبت تغليف وماغلفتوا العربيه
نورهان
خمسة نجمات للموظفة نورهان الف شكر لكِ❤️❤️❤️
Need more offers
More offers and discounts
لماذا
لماذا لايوجد شحن مجانا للبحرين 🥲
Basket is so slow
Painful to use as a result
جيد
تطبيق جيد و يخدم الامهات اتمنى الاهتمام اكثر بالطلب و التوصيل و الدقه
Azza
Perfect application for Mum and kids.
تعامل سيئ
تم طلب طلبيه ودفع المبلغ وللاسف قبل يوم التوصيل تم التواصل انها نفذت اسوء المواقع بالمصادقيه
App1222
Nice application
مرحبا
انا اول مره استخدم هذا البرنامج ولكن سعر التوصيل عندكم باهظ رغم انكم معلنين عن التوصيل المجاني فوق ال٥٠٠ ريال وهذا لم يحدث بطلبي والى الأن لم اتمكن من انهاء الطلب
Search
Still can’t get any result whwn the search pl
Mircosafe
Fantastic service
اسوأ تجربة عند استخدام كود خصم لأول مرة وتم إلغاء الطلب
تواصلت مع خدمة العملاء وبلغوني ان ماتقدر تستخدمه لان تم استخدامه في طلب ملغي ولم يتم تنفيذه تجربة سيئة ولن تتكرر ولن استخدم مثل هذه التطبيقات التي لاتجذب العميل الذي يستخدمها لأول مرة
تقيمي للبرنامج الرائع
برنامج رائع، و يتوفر فيه كل مستلزمات التي احتاجها لأبني تسلية تعليم و صحة.. لكن المشكله في رسوم توصيل لسلطنة عُمان كان توصيل مجاني و الان توصيل يصل الى ٢٠ ريال عُماني!
Awful Shopping Experience
The app works fine (therefore I gave it 2 stars) but the customer service/shopping experience is just atrocious. My order got canceled and they didn’t even bother to reach out to me. Never again.
رائع ولكن
نعم استمتع جدًا في حال كانت موجودة خدمة تابي كإن حقًا اكثر من رائع. اتمنى وارجو ذالك إعادة خدمة تابي بأسرع وقت ممكن 💔
Perfect app
However recently i cant access my wishlist on the app or thru the website.
Glitches and wrong prices!
There are so many items that they claim to be out of stock on the registry and then when you add it to YOUR cart it’s magically available. And the price of the item is double on the registry but when you click to view the product itms suddenly back to half price! Very off-putting for people checking out my registry!
جميل و سهل الاستخدام
جميل للأمهات تحصلي أفضل الماركات لاحتياجات طفلك من الولادة مجمعه في تطبيق واحد
Very slow
It takes ages for the page to open. Please do fix this problem. Thanks
..
We cant pay mustela brand
Can’t even sign in
I used to use my Apple ID to sign in and that feature is removed now so I can’t access my account
تدهور واضح في الخدمة والتجربة
كنت من عملاء ممزورلد الأوفياء، وطلبت منهم أكثر من ٥٦ مرة، لكن للأسف تجربتي الأخيرة كانت مخيبة جدًا. أولاً، الأسعار في موقع الإمارات أرخص بكثير من موقع السعودية لنفس المنتجات بالضبط! ولما قررت أطلب من الموقع الإماراتي بما إني كنت مسافرة، رفضوا يقبلون الدفع اكثر من مرة والسبب ان بنكي ما قبل مع اني غيرته ٣ مرات رغم إن سجلي عندهم معروف وطويل. ثانياً، يعطونك قسيمة “خصم ٥٠ ريال”، لكن بعد ما تدخلينها يرتفع سعر الشحن فجأة، وفي النهاية الخصم الحقيقي ما يتعدى ٥ ريال! شعورك إنهم بس يبون يجذبونك بعنوان خصم وهمي. وثالثاً، لما كلمت خدمة العملاء، ما في أي تفاعل أو محاولة لحل المشكلة. الرد الجاهز دايمًا: “هذا النظام!” بدون أي تعاطف أو اهتمام. للأسف، بعد كل هالتجارب، قررت أوقف التعامل معهم. في منصات ثانية تهتم فعلاً بعملاءها وتقدم شفافية ومصداقية حقيقية منها first cry صراحة فرق التعامل
Very helpful app
Nice and easy to use
Gift registry not linking to online Acc
It’s a grate app but a shame that the gift registry doesn’t link to your online account.
Fantastic
This app is amazing so easy and convenient to use. Being a busy Mum it saves me so much time ordering items for my baby! Thank you I love it!!!
Mumzworld FAQ
- Is Mumzworld free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Mumzworld have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Mumzworld?
- FirstCry Arabia فيرستكراي (4.7 from 114,719 reviews), Alsaif Gallery | السيف غاليري (4.7 from 68,409 reviews) and Riva Fashion ريڤا فاشن (4.4 from 30,043 reviews).
Mumzworld download
Last updated 28 days ago.
Mumzworld sells in 175 countries. It was released 10 years and 6 months ago, on 22 Mar 2016. It holds a 4.5 rating from 129,022 reviews.
Supports 1 language: English.
How much does Mumzworld make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.






