Vrbo Owner
Manage your vacation rental
How much does Vrbo Owner cost?
Prices are current as of 12 Sept 2026.
Vrbo Owner has no in-app products on record in the United States.
10+ alternatives to Vrbo Owner
| Vrbo Owner |   Furnished Finder |   HomeExchange - House Swapping |   Vacasa - Vacation Rentals |   Outdoorsy - Rent an RV |   Vacation Rentals - HomeToGo |   RVshare - RV Rentals |   Landing Furnished Apartments |   Kindred Home Swapping |   Guesty |   Hostaway – Vacation Rental PMS | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.5 | 4.6 | 4.9 | 4.9 | 4.8 | 4.8 | 4.7 | 4.8 | 4.9 | 4.2 | 4.4 |
| Reviews | 274K | 30K | 29K | 24K | 24K | 20K | 11K | 5.9K | 3.2K | 1K | 888 |
| Released | 2016 | 2019 | 2016 | 2019 | 2018 | 2016 | 2021 | 2019 | 2022 | 2018 | 2017 |
Vrbo Owner reviews
4.5 out of 5, based on 274,166 reviews.
What people like
- Guests are generally higher quality people
- Managing reservations feels simple and easy
- Host dashboard is intuitive and clean
What they complain about
- App is buggy and glitches often
- Calendar refuses to load or save
- Customer support never actually helps you
- Messages get lost or delayed badly
Laggy
It’s a good app but some bugs need to be to be fixed or updated
This app sucks.
This app sucks. It requires you to give your email a phone number. Invading privacy.
Great service
I like Vrbo very much. Reasonable fees and very clearly arranged calendar! Best calendar ever. The only thing I really miss is the ability to transfer a reservation from one house to another (also our house), of course if the customer agrees, without having to go through cancellation
No host control
I don’t like the changes Vrbo made, where hosts are penalized if we don’t accept guests that request a booking but we do not feel are a good fit (based on their reviews or messages etc). We should be able to accept or decline for our properties (as long as no discrimination of course). Fees add up for hosts as well. Customer service is spotty.
Problems
Problems with system freezing and not allowing me to book this guest.
100% better Airbnb for hosts
I would highly recommend all host go to VRBO instead of Airbnb. The guest in VRBO are much higher quality and they take care of your property!
Avid user but horrible UI and glitchy
I use VRBO and Airbnb and the customer service, the support and help on charges or glitches is just not good. It works but it needs a full revamp
No Renter ratings being shown
Disappointed that VRBO has not been showing me prospective guest ratings. We screen our renters because we have a home with full time residence who have been negatively affected by less considerate guests it would be nice to know what experience other hosts have had so we can make informed decisions before we accept a booking.
Difficult site
I’ve left several notes complaining about maneuvering through the site! Very frustrating and time consuming!! Please fix!!!
Declines
If you decline a reservation for any reason, it hurts your status. Airbnb does not do this. Airbnb says that since it is your property, you should be able to do what you are comfortable with.
Review
Hi. I love VRBO! It definitely helps me make money on my short term rental property. I do wish that the app was a little more smooth. I wish I could communicate with my guests a little easier.
Most difficult owner app
I use three platforms to manage properties. VRBO is clearly losing marketshare, based on their increasingly bizarre demands. We are closing our account rather than having to manage the myriad of inane emails. Less than 5% of our bookings come from VRBO, but over 95% of platform-specific emails (NOT renters, but from the platform itself) originate with these folks. VRBO makes renting unnecessarily complicated.
Convenient app
As a short-term rental owner, I really enjoy using the VRBO Owner Dashboard. It’s very user-friendly, intuitive, and makes managing my property simple and convenient. Everything I need—from reservations and guest communication to calendar management—is easy to access in one place. It has made hosting much more efficient, and I appreciate how streamlined the experience is. Highly recommend it to other vacation rental owners!
Paperweight App (HATE IT)
I’ve been a VRBO owner since 2013. Anyone who gives this app more than 3-stars has very little experience using it. It’s clunky, slow, and inefficient. First complaint. DEVELOPERS, WHY does the app split up conversations once someone books??? Sometimes there’s very pertinent info in the original communications that is critical to the guest’s stay. Once they book, however, it starts an entirely new string? Why, why, WHY??? MONTHS can go by and that pertinent info that is sometimes important to the guest that they conveyed to us from the original conversation is LOST! Makes me think very horrible things about you as the developer. Shameful things! ONE CONVERSATION PLEASE!!! Second complaint. WHY DO I NEED TO GO TO THE WEBSITE LOGIN TO UPLOAD DOCUMENTS, ETC. BEFORE ITS USABLE IN THE APP??? D U M B!!!!! Third complaint. When a guest sends an attachment, WHY can’t I expand it to make it larger???? S T U P I D!!!! WHO SIGNED OFF ON THESE INCOMPETENT DESIGNS??? L A Z Y!!!!!
Flawed service that refuses to evolve
VRBO has significant tech debt with the site continuing to load slowly, stall page views, and demand cumbersome workflows for obvious common scenarios. Mobile app mimics the deficiencies of the website and introduces new flaws of its own, including that links from VRBO text message alerts default to opening a marketing banner over the mobile app each time, inexplicably. Demand for bookings is sporadic at best. For all these flaws, VRBO still demands a richer commission than Airbnb.
Great
Great site to book for lodging
Use Airbnb instead!
Completely incompetent support staff for errors that occur. I’m continuing to fight $10,000 of mine that they have not turned over to me . Not exactly sure our ownership has come to be but VRBO has been purchased by Expedia group, and when they reach out to you it’s called “global partners” and there is never an email phone number or contact after their name it’s strictly their name and states VRBO support. Run! don’t walk to other platforms. I will strictly be using Airbnb and Doc to doc rental from here.
Guest reviews
I would like to be able to see how other host rate the guests before approving. We have had some less than ideal guests. But didn’t know they had a pattern of make a mess
Broken attachment upload in IOS
It’s been months now that this feature isn’t working. I keep getting error “we werent able to upload this file” when uploading pictures. I uninstalled the app updated the app same problem. I have to be using an android phone to make it work. Also when are you guys changing the earnings view to work simple like airbnb everything in this app is over engineered and cluncky
Mile stone rating
You have us declining 2 bookings and we actually had the two guests stay with us! They had issues with your web site and booking the trip properly. I spoke with you two months ago and was assured they would take the penalties off. Two months later and nothing has been done. I feel unappreciated by VRBO.
VRBO spectacular
Always great team at VRBO. Super helpful, honest and supportive
Expensive service/Horrible App
We’ve used Vrbo exclusively for over 5 years and the app has never improved. Incredibly buggy, calandar unreliable, which is a huge issue, and messages are a mess - incorrect titles, you have to back out and go back in to refresh… expect better from such a huge service.
Simplified!
Fees billed to my visitors is too high…turns my good rates into over-priced stays. But otherwise, very easy to use.
Payout is always less than expected
Our daily rate is consistently the same, however our Host “payout” varies and is always less than expected, between $120 to $200 or so less than expected, where as Airbnb is ALWAYS the same, as it should be when we have no rate changes. VRBO views always favors the Guest to the detriment of the Host who is providing the Home.
Mobile app very buggy
Sometimes all the dates are delayed or mixed up, access information that Shows sent to the guest is not indeed sent. Sometimes messages are delayed for 12 hours.
Helpful App
Makes renting out your home simple. Lots of tools and great support.
Worst
This is the most disfunctional app. It doesn’t work and glitches and errors so often you can barely manage a property.
Still needs some features..
…to catch up with Airbnb. Still no co hosting and generally not as intuitive.
Never get bookings
Our house is slammed on airbnb but we never get bookings here. Seems like our listing is buried in the algorithm even though we have a bunch of 5* stays.
New host criteria
I do like VRBO, I find the guest are a better caliber and they are way more host supportive than AIRBNB and the bad guests you get on that platform. However, I find I am getting less bookings despite have a stellar feedback level. I just got notice I may not keep my seller status because not enough reviews or bookings in a 3 month period. That says more about them than the hosts. Their fees are too high. Guests and hosts both pay way too high fees plus taxes. They won’t let you go back to the 3% yearly plan. I think STR is struggling and these big companies aren’t make policies that help these businesses grow.
Terrible app
So glitchy. As is the website and god help you if you have to call the client services.
Fake reviews everywhere
You will see reviews like "best app and fully functional" who writes "fully funtional" for a review? only the people vrbo hires to write reviews against funtionality complaints. I am a software eng and this is the most bug ridden tool I have ever used. As an eng I wouldn't bring this product as a beta. Vrbo is making tons of money(more comissions than airbnb) but cannot buy a $100 claude subscription to fix these issues. -You cannot adjust your calendar on mobile(recently lost this one functionality that barely worked) -You cannot adjust extra fees like cleaning, pet etc on mobile. - you cannot clearly see reservation information either. they use badly implemented wrapper on their website and it constantly breaks. Every single time I have to turn on my PC to update. WHAT IS THE POINT OF THIS APP THEN?
Struggles
This app isn’t the most responsive 🐌
It's alright
The app has a lot of bugs and sometimes it doesn’t work and you have to open the web version to unlock all the functionalities, You can only really reply to guests and see your calendar on this app.
Terrible communication
I do not receive communication when my properties gets restricted due to reason such as a pending Homesharing renewal or sometimes a mistake on VRBO’s end. I never aware that it’s restricted until I go to look at the property and I am not made aware of this. I have to be told by an upcoming guest that they can’t see my listing. I’m not gonna go into too much detail, but I am very frustrated with this lack of communication and and then turn around and call me a partner. I don’t feel much like a partner when the roles are enforced on me.
A good service and fairly easy to navigate.
Good site and easy booking sustem.
Terribly not user friendly
This is really not a well done app. Typing messages alone does not work well. I tried to decline a booking request, and after typing in my explanation and clicking okay, some kind of error occurred and pulled away my message, so when my thumb hit the button to confirm the denial, it instead hit the button underneath which was to accept the booking. You would think there would be some further button for me to confirm this, especially in the context of just going through the process to deny, but no it was just one button press to fully confirm the booking. Vrbo does many things that are anti-renters, but this was just ridiculous.
App issues
Having no end of issues with this app Can’t log in or fix password a lot of times Calendar a nightmare to use and often won’t save when I block out dates Haven’t been able to respond to booking requests 😩
Wildly buggy and frustrating
The difference between Airbnb and VRBO owner apps are so crazy different. I absolutely LOATH using vrbos app. It’s buggy and makes zero sense.
Needs a thorough review
This app is a must have as a VRBO owner. However, there are several areas of the app that seem like cheaply wrapped web page views, and frequent overlays interfere with being able to use the app. Other important items like MarketMaker for example are buried and you need to click through several screens to find your way there. There certainly has to be a large mobile user community, so it would be great to see the mobile app become a first class citizen.
Calendar
Been with this lot for 10yrs I’m now getting fed up with this app , the calendar won’t load most of the time so delete the app and then upload it to fix but doesn’t last long before it fails again . Fix this Vrbo
Service is getting worse...
I loved using VRBO up until this past year. Nothing seems to work, Customer Service is argumentative. It has become my nightmare.
Iphone App
The application on iphone is playing up often, logged you out without even an update. Error to sign in back in. Tried to delete and re-install, but still facing the same problem.
Too expensive
Vrbo charges more fees to the host than Airbnb. Would rather have my guests book through Airbnb.
Very bad app
This app is trash, hard to send and receive messages, our guest always message saying they haven’t got the message. Review guest never works. Overall trouble and needs major improvement
Very easy to use
Much more user friendly than other similar platforms
The worst
VRBO has refused to give us any of our money. They’re stealing over 30k from us. I’ve called now 11 times and no one helps. It’s time to get lawyers involved. Livid. Do not use them!!!
Reviews required
Had a fraudulent encounter on your website that has cost me $1000s. Why do you not have a review setup like Airbnb?. Most guests on this platform have no reviews and do not review their stays either. You need to do something about it. I am declining requests because of no assurety that they are who they say they are. Additionally why don’t you have insurance cover like Aircover. Makes a big difference for hosts like myself.
Calendar not functioning properly
Recently, I have had to reload this app regularly to get the calendar to function properly. I have multiple listings and the calendar will be stuck on one listing and will not shift to a different listing unless I reload the app.
UI
User interface from the owner side is not ideal. Does not populate dates when you update a quote and other non user friendly features.
Vrbo Owner FAQ
- Is Vrbo Owner free?
- Yes. The app is free, in all 146 countries it sells in, and it sells nothing inside it.
- Does Vrbo Owner have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Vrbo Owner?
- Furnished Finder (4.6 from 30,335 reviews), HomeExchange - House Swapping (4.9 from 29,142 reviews) and Vacasa - Vacation Rentals (4.9 from 24,205 reviews).
Vrbo Owner download
Last updated 0 months ago.
Vrbo Owner sells in 146 countries. It was released 10 years and 8 months ago, on 2 Feb 2016. It holds a 4.5 rating from 274,166 reviews.
Supports 7 languages: English, French, German, Italian, Japanese, Portuguese, Spanish.
How much does Vrbo Owner make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.