SAP Field Service Management
Business

SAP Field Service Management

SAP SE · released 30 Sept 2018 · Open in App Store ↗

★ 3.52 3,104 reviews
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Rating
United States14%4303.66
China13%4043.00
Germany12%3823.12
India7%2154.65
France6%1723.49
Switzerland5%1523.49
United Kingdom4%1393.31
Netherlands4%1343.35
Canada3%923.24
Australia3%903.03
Spain3%824.17
Brazil3%804.24
Mexico2%704.60
Taiwan2%672.78
Chile2%513.51
Austria2%482.65
Denmark1%392.64
Poland1%363.00
Italy1%354.00
New Zealand1%353.83

The store shows a different set in every country

Description

Perfect field service moments in one mobile app. SAP Field Service Management provides industry-leading field service management capabilities in real-time, by bringing together the right data at the right moment to delight customers and drive business results at the most critical points of service.

BENEFITS

Send ETA and arrive on time with the right equipment to solve service requests efficiently and meet SLAs

Real time optimization for better utilization in dynamic service environments

Streamline your cash flow by empowering technicians to generate service reports, capture signatures, or do in-field payment right on the spot

Highly flexible checklist improving MTTR

Improved visibility for real customer satisfaction and loyalty

Improve first time fix rates by providing access to customer, site and installed product information, inventory, warranties and contracts, SLAs, and pricing

Reduced administrative costs associated with time-consuming paperwork or debriefing work orders

Make your service workforce to in-field sales by providing service technicians selling recommendations and access to current pricing

Full offline support when out of mobile coverage gives you true mobility

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