ALICE Staff
UtilitiesProductivity

ALICE Staff

FIVEPALS, LLC

How much does ALICE Staff cost?

Prices are current as of 1 Sept 2026.

ALICE Staff has no in-app products on record in the United States.

10+ alternatives to ALICE Staff

ALICE StaffCase Tracker for USCIS & NVCMigraConnect Case TrackerInmigreat: USCIS & EOIR CourtDimeCuba - From World to CubaImmigratus EOIR Case StatusLaundryvalueResortCleaningAmana PTACDirectKey™ ToolkitYD Mobile
Rating / 52.64.84.84.84.84.94.83.61.93.95.0
Reviews141357K195K11K6.9K5.5K4.4K4317134
Released20152014202420232015202420182023201920202018
Monthly price—$7.99$4.99$6.99—$4.99—————
Annual price——$49.99$19.99———————

The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest. Plans fewer than four in ten of the priced apps sell are left out.

ALICE Staff reviews

2.6 out of 5, based on 141 reviews.

★★★★★ United States · v21.11.000 · 18 Nov 2021

Face log in

Can you please activate face log in and zooming pictures thank you so much

— 170CHINO

★☆☆☆☆ United States · v25.3.000 · 28 Aug 2026

Sooo many bugs!!!

Not compatible with iPhones at all! Please fix!

— Doriya C

★★★★☆ Canada · v1.0.12 · 26 Jan 2019

Good app but...

Let me start off by saying, the app is pretty good, it had its quirks that sometimes can be a little bit of a pain (I.e some ad like Alice screen that sometimes appears and won’t go away until you close the app and reopen it). The one major gripe I have with the app is how much of a battery hog it is, there’s no reason for it to take as much battery usage as it does. It can easily drain a phone from 100% before the work day is over sometimes. If they could improve this, the app would be much better.

— Orzornn

★★☆☆☆ United Kingdom · v23.4.000 · 30 May 2024

A lot of glitches

Too many glitches happening to be able to work normally with this app. Constant issues with close to 0 support for Alice team.

— GabriellaTod

★★★☆☆ United States · v25.3.000 · 16 May 2026

Demasiados fallas en la aplicación

Configurar

— Jajajaja jajajja

★★★★★ United States · v20.2.000 · 27 Mar 2020

Very user friendly

The app eliminates all need for pen and paper for the staff. A Messy operation communication is completely transformed into a one stop shop for all departments. The desktop version is such a great tracking and dispatch system and the app is a user friendly workflow manager for being on the floor. Absolutely love it.

— Julsborg

★☆☆☆☆ United States · v25.3.000 · 19 May 2026

Hskp

Worst app ever, hot sos better for million times Don’t deserve even 1 star, all the time I have to be reinstated the app due to glitch, soooo unusable

— Hskp manag

★★☆☆☆ United States · v21.1.000 · 2 Feb 2021

Useful kinda...

This app both on the phone and the computer is weird. They have similar problems, on this app in particular though, it’s sometimes hard to tell if it’s working in the first place until you go back to the computer to verify. Messages not loading at all or taking forever or keyboard lag are problems in this app as well as the browser version. If you sign out, you still get push notifications even if you see the log in page, which would confirm you’ve logged out if I’m not mistaken, but until you close, then reopen the app, see the log in page again, then re-close the app, the notifications keep going. Unfortunately it’s not my choice nor my managers or even property managers choice to use this system so we are stuck with it.

— n64king

★★★☆☆ United States · v25.3.000 · 4 Apr 2026

Having issues with iPhone liquid

The borders don’t display properly . Making it hard to add notes. Seems to be happening with liquid versions and using regular usernames and password

— Bad news bear1

★★★★★ United States · v1.0.4 · 4 Jan 2016

It's like uber for hotels.

The most efficient yet elegant app I've ever used at a hotel. Really great when you're in a rush or don't want to deal with hotel staff. Every hotel should be offering such a simple, seamless way to order. This is the future.

— sbankier

★☆☆☆☆ United States · v25.3.000 · 11 May 2026

Alice

Absolutely is terrible never wants to work right. 2 workers can be on the same program at the same time and not see the same screen(work tickets). If you want your companies employees to spend 2/3 of its 8 hour work day just trying to find and fill out work orders (that are never there) look no further download this app today you’re guaranteed to hate it.

— NIGHTxREAPER11

★★☆☆☆ United States · v19.7.000 · 5 Nov 2019

Syncing Problems

The app doesn’t seem to sync up with the website version, tickets made on the website aren’t showing up on the app on my iPad. Is this a problem that will be fixed soon?

— Bullshovick

★★★☆☆ United States · v25.3.000 · 27 Jul 2025

Useful but Glitchy

As Housekeeping Manager, the app is useful as I’m walking the floors and looking at the rooms as I pass by. It does have glitches. When I add notes to the rooms, it glitches and freezes the app on the Note screen. This causes me to uninstall and install the app again and least once a day (I’m doing so now so I decided to write a review). The filter option to see “All Rooms” regardless of status doesn’t always function correctly as it doesn’t show all rooms and it skips some. I have to select it several times for it work. If I do interact with a single room, I don’t like how it doesn’t go back to the place I was in the rooming list. It reverts to default so I have to scroll through all the rooms numbers to get back to where I was. Besides that the app is useful and it’s why our hotel uses.

— SNnat88

★★★★★ United States · v1.0.4 · 1 Jan 2016

Great application for any team

Brilliant app.

— Cole692

★☆☆☆☆ United States · v25.3.000 · 2 Oct 2025

app support

with new ios update the app is not working properly are you guys working on a solution for the glitches

— Roly Marrero

★★☆☆☆ United States · v1.0.13 · 1 May 2019

Always bugs which take forever to be fixed

I don’t know what is the problem with them but it really seems like they need new programmers. There are simple issues like people are not able to login or people are not able to switch to another device and you’ve been told by the support that they will be updating a system and by next week there should be a new working version However the next week to situation will be the same. The support will always send you links to videos which don’t show the reality and are useless. Therefore the system is very unreliable and I would not recommend anybody to switch to Alice.

— Otzelc

★★★☆☆ United States · v25.3.000 · 19 Mar 2025

Login issues for users

It’s a great resource, but having to input your logins each time you open the app is ridiculous. Our staff is constantly locking themselves out and needing an administrator unlock their account. We need a ‘Remember Me’ button or to be able to use FaceID.

— OS88P

★☆☆☆☆ United States · v25.3.000 · 15 Sept 2025

Bad

Pésimo no me funciona en mi pantalla completa no me da notificaciones y la utilizo para trabajar por favor se mejorar

— Jc1997.

★★★☆☆ United States · v21.11.000 · 19 Nov 2021

Tremendous amount of crashed

This platform is on the right direction however still has a lot to catch up to Hots sauce. Troubleshooting help: if you don’t send a screenshot they are unle to resolve the problem. Decent app.

— Nicayork

★☆☆☆☆ United States · v22.1.000 · 20 Feb 2022

Worse app ever

I'm working now for a hotel, and using this app, but is worse app ever, is slow, we lost information, we lost tickets, and the support service? Is terrible!!!!

— Luis Miguel Mora

★★★☆☆ United States · v21.3.001 · 15 May 2021

Mixed feelings

I just wish I didn’t have to log back in each time I’m idle.. it’s kind of annoying having to log in each and every time, there’s even no remember me option.. it also has its bugs every now and then like messages not loading

— Bass market

★☆☆☆☆ United States · v21.3.001 · 6 May 2021

Terrible software , terrible execution and terrible support

Highly recommend not using Alice

— xyloxes

★★★☆☆ Mexico · v1.0.12 · 2 Jan 2019

Drena Batería

Con la nueva actualización consume demasiada batería aun cuando no está en uso y teniendo deshabilitadas las actualizaciones en 2do plano, ojalá puedan solucionarlo.

— Gam Habana

★☆☆☆☆ United States · v21.1.000 · 11 Mar 2021

Really a very poorly thought out and executed application

Alice is riddled with usability issues and is very frustrating to deal with. Not recommended

— Steamingbiscuit

★☆☆☆☆ United States · v20.10.000 · 20 Nov 2020

Login Issues

The system times out way to fast after this new update. When you’re busy at work, who has time to log back in every 10 minutes! It’s annoying and time consuming.

— Davinci🤷🏽‍♂️

★☆☆☆☆ United States · v20.3.000 · 26 Jun 2020

Does nothing and drains my battery

This app is totally useless and would drain my battery, it always uses audio and has background activity even when I’m not logged in. Terrible app

— Burtx

ALICE Staff FAQ

Is ALICE Staff free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does ALICE Staff have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to ALICE Staff?
Case Tracker for USCIS & NVC (4.8 from 356,930 reviews, premium from $2.99), MigraConnect Case Tracker (4.8 from 195,176 reviews, premium from $1.99) and Inmigreat: USCIS & EOIR Court (4.8 from 11,182 reviews, premium from $3.99).

ALICE Staff download

Last updated 1 year ago.

ALICE Staff sells in 175 countries. It was released 11 years and 6 months ago, on 17 Mar 2015. It holds a 2.6 rating from 141 reviews.

Supports 3 languages: English, Portuguese, Spanish.

How much does ALICE Staff make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full ALICE Staff analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend