Merkury Smart
For Merkury Smart device users
How much does Merkury Smart cost?
Prices are current as of 7 Sept 2026.
Merkury Smart has no in-app products on record in the United States.
10+ alternatives to Merkury Smart
| Merkury Smart |   FreePrints – Print Photos |   Cast Web Videos to TV - iWebTV |   FreePrints Photobooks |   Photo Prints+ |   FreePrints Gifts – Fast & Easy |   Inmate Photos, send to prison |   HuntSmart: Trail Cam App |   ProxyPics |   X Smart Home |   1000 Series | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.8 | 4.7 | 4.8 | 4.8 | 4.9 | 4.7 | 4.5 | 4.8 | 2.0 | 3.2 |
| Reviews | 39K | 807K | 217K | 211K | 112K | 73K | 15K | 13K | 9.7K | 933 | 242 |
| Released | 2022 | 2012 | 2015 | 2016 | 2018 | 2020 | 2021 | 2020 | 2018 | 2021 | 2021 |
| Monthly price | — | — | $0.99 | — | — | — | — | — | — | — | — |
| Annual price | — | — | $9.99 | — | — | — | — | — | — | — | — |
| One-time price | — | — | $3.99 | — | — | — | — | — | — | — | — |
The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.
Merkury Smart reviews
4.7 out of 5, based on 38,832 reviews.
What people like
- Easy to connect and set up.
- Camera captures clear pictures well.
- Light strips work as expected.
What they complain about
- App crashes and glitches constantly.
- Hidden subscription fees for basic features.
- Devices lose connection frequently.
- Customer service ignores real problems.
good
it was so easy to connect and the light strip works good, there is nothing wrong with it.
Worst camera system ever
This is a useless camera it doesn’t do what I need it to do
Horrible app for horrible device
I’d give it no stars if I could. The actual smart plug doesn’t work like it should. Setting timers on the app never works. The only thing you can do is turn on and off devices far from the house, but that’s only if it decides it’s connected. It boots you out of the app regularly, takes about 3 tries with the correct information to log back in, looses connection to the internet weekly, and the customer service has blatantly ignored me. At first they acted like they’d eventually help and they were looking into the issue and doing a “new update” but really they just dragged this on until the return window for the device closed then stopped responding. I asked for a customer service phone number and got no response. In hindsight I’d have just returned the device and spent the extra money on a better device and a better/more reliable company.
Smarter isn’t always better
Purchased a smart light bulb and can’t get it to pair. I’ve reset the WiFi, my phone, lightbulb, and redownloaded the app. At least make the light bulb not flash so that it’s usable as a “normal” light bulb if pairing fails. Now I have a expensive strobe light in my living room 😂
It okay
Started out fine, plugs good, easy to start, but then it started bugging out and i couldnt get it to work
Live feeds
Since the new update I been having issues watching my live feeds an ion know why it’s been working fine til the update
Terrible app and Terrible quality
I was going to use this for my 3D printer to monitor my prints, but the video quality is so unbelievably terrible that I can’t even see the print half the time. I was thinking about buying a second one until I saw the subscription fee! It’s way too much for a camera that’s hard to see out of. I tried adjusting the lighting, the actual quality in the app, and the position of the camera and it’s still just bad. I’m also not paying to link two cameras! Paying to link 2 cameras is outrageous. This is an extreme waste of money, and I wish I hadn’t bought it in the first place.
Falta skill con Alexa
Falta el skill para funcionar con Alexa
wouldn’t buy again
Smart lightbulbs are not smart at all, very slow when coming on, switching colors and pretty much doing anything at all. Disconnect one and it’ll have you waiting on a pairing screen for 30 minutes, app interface will close and open on you without prompt, just terrible.
mid
sometimes i’ll turn my light strip off and when i come back i have to reconnect it again it’s also to easy to press the reset button other than that it’s good
Great app but color changing bug
IM HAVING ISSUES WITH MY LED LIGHT BULB EVERYTIME I TRY TO SWITCH MY COLOR IT COMPLETELY DISAPPEARS FROM ME I NEED YOU GUYS TO FIX THIS ISSUE PLEASE AND THANK YOU!
Worst smart device ever
Worst plug ever. Constantly have to remove and setup device because it gets disconnected somehow. I probably do this at least once a week. Do not recommend
No good
There’s always ads on top when open the app. When you want to close it, easily miss click and open the ads website. Doesn’t like it at all.
Falla al mover la camara y voltear el teléfono
Al intentar subir o bajar la camara solo me permite arriba, en el medio o abajo, antes no tenia ese problema. Al girar el teléfono antes se veía exactamente igual que al derecho y ahora al girar el teléfono se ve con demasiado zoom. Si pueden corregir este problema la app sería perfecta. Tengo un iPhone 17.
Excellent
Cómprenla
Rip off
This app itself is a ripoff. The cameras work perfectly. I bought sd cards and was told I didn’t need a subscription. After few weeks of my cameras and playback working perfectly without subscription it’s now not playing videos back. I am so disappointed it’s like they want you to purchase a subscription despite the sd cards. Not only that the customer service sucks. It’s hard to get help. I am so frustrated and would never recommend this service to no one. I feel the cameras are great BUT the app needs improvement.
Timer
Timer won't work on one of my plugs. Keeps bringing up an error been like this for months.
Amazing!!
Great system and easy access,thanks so much for😁🇨🇷!!
Over charged/under performance
Their plans are expensive and the quality of the camera is subpar. I will be switching to the ring cam like my friends.
Light bulbs
Dealt with the light bulbs for over a year. I have eight. One died within the first year and the rest always have connection issues. Reset them pair them, will work for maybe a week. Then other days half the room will work and the other half doesn’t. Reset and pair but still says offline. One out of 2 on the light fixture will work most days rarely will both work. (No it’s not my internet.) I’m respectfully so over it! Im throwing these things away! Im done.
Me encanta
Excelente servicio, muy buena resolución!
App sucks
Have Mercury products trying to use but the app which I download from App Store doesn’t work at all try to add product (of which I wasted money on six) can’t be seen because the app is stuck on opening page. Try to hit the plus on top right hand corner to add one of the products and nothing… now I understand why they were in clearance. Dissatisfaction doesn’t cover it.
App isn’t working
I have had this light for a while and my app is starting to mess up and I can’t change the color it says “scene deactivate” and when I click it, it will go to the bright light selection for a couple seconds then go back to the “scene deactivate” idk what to do I’ve deleted the app redownloaded it rest it rest the light forgot the light and re added it nothing has worked please fix your app.
Smart plugs
My smart plugs are off again. All night and all day so far.
The app is awful.
The camera itself is great, picks up a variety of sounds, tiniest movements and the pictures are decently clear. The app however is so useless and awful. There’s no time filter for detections so if your camera detects a lot of stuff good luck looking at any footage early in the day. And when you finally DO get to where you need to be the feed refreshes and sends you back to the top of the list and now you have to restart loading all of the clips again. Oh! And if you watch a clip guess what? Yep! You have to go back to the top again because it refreshes the feed. The layout is so user unfriendly it’s a shame.
Doorbell camera
I would not recommend I cant get the camera to go off standby mode camera has been messing up since the day I got it and customer service wont do anything about it
Contact
Unable to receive alerts on cel phone due to error on DDI. Sistem changes DDI number when sending texts.
App
The camera functionally works correctly, but the app constantly glitches out stay stuck on activation reset it to power off power back on delete the app put it back on. It works for a bit and then it glitches out again. I’m not happy with the results and Customer service while they’re responsive, they tell you to do the same basic troubleshooting techniques without escalating it to a tier 2 engineer which is disappointing. I have decided that I won’t be renewing and I’ll look to a different company.
No funciona bien la app
como puedo vincular mi camara mi-cw051 en la app genni? Xk aki se traba mucho la imagen en vivo
Update is All About $$$
Did the Update and it looks like mercury is going to start charging you monthly or yearly just to use your camera cameras that you already purchased from them. This company has become really unethical.
Merkury Smart FAQ
- Is Merkury Smart free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Merkury Smart have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Merkury Smart?
- FreePrints – Print Photos (4.8 from 807,107 reviews), Cast Web Videos to TV - iWebTV (4.7 from 217,288 reviews, premium from $0.49) and FreePrints Photobooks (4.8 from 211,381 reviews).
Merkury Smart download
Last updated 1 month ago.
Merkury Smart sells in 175 countries. It was released 3 years and 10 months ago, on 21 Nov 2022. It holds a 4.7 rating from 38,832 reviews.
Supports 3 languages: English, French, Spanish.
How much does Merkury Smart make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.