MaX UC
UtilitiesProductivity

MaX UC

Metaswitch

How much does MaX UC cost?

Prices are current as of 8 Sept 2026.

MaX UC has no in-app products on record in the United States.

10+ alternatives to MaX UC

MaX UCRoad24 jarimalar tekshirishThomson Reuters AuthenticatorEvergy ElectricMN on a StickVerkada CommandAuth0 GuardianSpeco BluemyKCMONimbusPhoneMyPhoneMobile
Rating / 54.14.81.22.05.04.32.73.22.23.71.0
Reviews1.4K33K1.9K51932825821110186225
Released20122021201720222024201620162018202120172023

MaX UC reviews

4.1 out of 5, based on 1,411 reviews.

What people like

  • Lets you take work calls from anywhere
  • Works well even with poor cell signal
  • Call quality is usually very good
  • Easy to use interface for transfers

What they complain about

  • Keeps crashing when you open it
  • Incoming calls often go straight to voicemail
  • Messaging is unreliable and misses notifications
  • Microphone stays active after calls end
★★★★★ United States · vV3.21.63 · 3 Jun 2026

MaX UC

It is a very nice solution in-shorts distances and solves problems wherever you need a calling/contacting platform to connect with people

— @opoeta_kayata

★☆☆☆☆ United States · vV3.21.23 · 10 Dec 2024

iPhone 15

With iOS 18 the app keeps crashing even after recent update !!!! Please fix!!! Dec 10 and still doesn’t work after latest updates….

— Rich_BX

★★★★☆ United States · vV3.21.60 · 6 Nov 2025

Great app but no text

I love the app for the call and what it does. I just wish you could text from it as well.

— Seth.munro

★★☆☆☆ United States · vV3.21.23 · 13 Dec 2024

Crashing since latest update iOS

Cannot open it since the latest iOS update

— hasemania

★★★☆☆ United States · vV3.21.60 · 20 Nov 2025

Great, when it works properly

I work for a company that uses MaxUC for our business phone service and for the most part if works quite well. Being that we provide the product internally I can easily get assistance, however, ever since iOS 26 this app has been absolutely awful. While audio remains fine, if music is playing and I dial out, the music will start again while making call; this doesn’t occur on inbound calls. In addition, lately speaker shuts off automatically for no apparent reason. If the dialogue box is open and I keep it up the speaker will stay on. If speaker is launched from a locked phone when call comes in there are no issues unless phone needs to be unlocked. Another issue is related to the speaker issue that then causes the mic recording light to stay on, or the mic in the Dynamic Island. If these particular issues could be resolved app could go back to 5 stars but at current it is quite atrocious.

— Ulvgard

★★★★★ United States · v3.20.21 · 11 Mar 2024

Excellent POTS replacement

Was using ATT that was very expensive. Was able to keep my handsets at work and have app function for all calls. Wish texting allowed photos. I did not select texting option because of this.

— beneiththewheel

★☆☆☆☆ United States · vV3.21.22 · 29 Nov 2024

Dead Since iOS18

App crashes upon launch after logging in the first time. iPhone 16 Pro with iOS18

— Rhinoroo

★★★★☆ United States · v3.21.17 · 4 Sept 2024

Great but needs shortcuts or preferences

Love the ability to answer calls from anywhere. Wish there was a why to set preferences so you don’t have to press 4 buttons to transfer a call.

— ijujhh

★★☆☆☆ United States · v3.21.12 · 7 Apr 2024

Answering a call sends caller to voicemail

New iPhone 15 with up to date iOS. Can make calls all day without issues. But you cannot answer any incoming calls. Any attempt to answer an incoming call sends the caller straight to voicemail. I have confirmed this on 3 other new iPhone 15’s in our company. Update: updated to newest version with no changes. I did send the logs and diagnostics as requested.

— Stymee62

★★★☆☆ France · v3.20.21 · 26 Feb 2024

Peu mieux faire

Ça fonctionne très bien mais le problème c’est que rien ne différencie un appel reçu de manière classique d’un appel reçu de avec l’application. Une notification ou un logo serait pas de trop

— koalours

★★★★★ United States · v3.20.21 · 24 Dec 2023

Great to have calls return to Business Phone

Recommend for all businesses

— letgo lead follow up

★☆☆☆☆ United States · v3.21.12 · 8 May 2024

Does not work properly

This app is supposed to be used for making and receiving calls but does neither of those things. Every time I swipe to answer my phone the call is declined but also continues to ring at the same time. Sometimes it “answers” but there’s no audio and the phone continues to ring. I’ve deleted it, logged out, reported problems and sent diagnostics to no avail. Would not use this if it wasn’t required for work.

— Kaiden Alenko

★★★★☆ United States · v3.21.17 · 20 Aug 2024

Microphone stays active

Tends to leave your microphone active. I notice constantly on the latest iOS that even after a call finishes the microphone is still active until I force the app closed. Users should beware that it may be listening to you and those around you. Pay attention to the Mic icon at the top of your phone.

— Spliner69

★★☆☆☆ United States · v3.11.12 · 31 Mar 2023

Chat doesn’t sync correctly.

For an app supporting business, the chat is so unreliable it’s useless. SMS is more reliable! Constantly disconnects from server, does not sync historical chats, many missing chats. Use slack or teams instead.

— BackstageGuy

★★★☆☆ United States · v3.20.14 · 12 Nov 2023

iPhone 15 not working

Had an iPhone 12, used this flawlessly for almost a year. Now I have a new phone and it’s dropping calls continuously. My works IT is telling me I likely just need to wait. I can’t work efficiently if calls are dropping over and over.

— Ashlee423

★★★★★ United States · v3.10.12 · 31 Jan 2023

Best phone call app on the market

Best phone call reviving app on the market

— Lazarus 01

★☆☆☆☆ United States · v3.21.12 · 3 Apr 2024

Not Functional

My team and I share customer calls by placing them on hold. I am unable to pick these calls up from the app which chains me to traveling with my desk phone.

— Why always wantin reviews?

★★★★☆ Canada · v3.10.12 · 23 Jan 2023

Fix for ‘Failed to connect’

So we always avoided using this app because of an annoying issue with it spitting a notification at you every hour that said ‘fail to connect’. It would go off and there was nothing you could do to fix it. While on a phone with a Cogeco rep, he said he noticed our refresh rate was set for the max uc for the equivalent seconds of 60mins or so. He said we just find that really annoying and changed it to 7days! I have tested it for 3 days now and it hasn’t done it once! Hope this may help some of you by fixing this with a technician. Godbless!

— DDogTru

★★☆☆☆ United States · v3.02.30 · 10 Oct 2022

Doesn’t like an iPhone 12

I use it for work and have an iPhone 12, the program crashes when I open it, drops calls or doesn’t ring even though my desk phone does. I work in car sales and can’t spend every minute waiting by the desk. I’m on Wi-Fi, updated to IOS 16.2 and reinstall max crash on a regular basis. Very inconsistent performance.

— max crash uc

★★★☆☆ United States · v3.11.41 · 31 Aug 2023

Ring tone and volume

How can I change the ring tone and volume of the tone? Settings on my phone or within the portal don’t affect it so I’m very frustrated with the obnoxious loudness and tone. As for the call quality itself- usually great.

— BreVaPit

★★★★★ United States · v3.02.14 · 15 Jun 2022

Great soft phone app!!!

Works really well, I can take work calls from anywhere. I can see everyone’s extension, 4 digit dial them AND call from the app to have it look like I am calling from the office. Amazing

— jbarth102

★☆☆☆☆ United States · v3.21.12 · 28 Mar 2024

Does not use focus mode

The app ignores your focus mode and will ring no matter what

— Ad0Cate

★★☆☆☆ Canada · v3.00.15 · 5 Feb 2022

Loses connection rings 3 times randomly

App notifies you that it loses connection, buzzes phone 3 times, usually interrupting whatever you are doing. Happens multiple times daily. Very annoying. Need an update please!!

— Westvandude

★★★☆☆ United States · v3.10.12 · 23 Nov 2022

Call failed to connect alert

I get the Call failed to connect alert at least every hour. No call is coming through. It just alerts me all the time. Very irritating when using it for my job. I’ve reported it multiple times!!

— kstanley36

★★★★★ United States · v2.34.14 · 6 Oct 2021

Great App

Max UC is a solid app. Most of the issues people have with it are related to their internet or their service provider. As someone who works for an ISP and uses MAX UC for all work calls I have found it very effective. Metaswitch is good about fixing bugs if you submit a report to your telecom provider and a bug report within the app. For internet issues ping 1.1.1.1 -t in CMD or ping plotter on Windows or MTR/ping on Linux. Any dropped packets or major latency/jitter will cause issues with MAX UC that or the fault of the internet and not the app. All in all I think it is a great client.

— werra_adaon

★☆☆☆☆ United States · v3.20.21 · 22 Mar 2024

Stopped Working

Since the update I am not able to consistently make calls and the users in our agency can no longer hear people when they receive calls through the app. I also can’t use the call back feature on missed calls.

— DLWKC

★★☆☆☆ United States · v2.34.13 · 8 Sept 2021

Disaster

We have this app for my job and it is an absolute train wreck. The app does not feel functional and we have had problems with it throughout the organization. So much so that we are now getting rid of it. Developers, you need to do some work. This app is not convenient and has a lot of issues

— Disaster !

★★★☆☆ United States · v2.34.31 · 30 Dec 2021

Okay - a little unreliable

I like the idea of this app but some employees have transitioned to direct forwarding to their cell. Occasionally the app doesn’t even ring and calls just go to voicemail. Has potential and the desktop app is good but a different application. I would also like the option to park calls.

— Hiphoppera

★★★★★ France · v2.31.06 · 8 Jun 2020

Parfait pour téléphone pro

Très facile à utiliser, sonnerie différente qui permet de distinguer appel perso et pro, carnet de contact intégré et avec toutes les fonctionnalités metacentrex

— Bearich24

★☆☆☆☆ United States · v3.20.14 · 30 Nov 2023

Can’t answer calls after recent iOS 17 update

Since the latest iOS update, I can’t answer calls anymore. They ring and say declined with I hit the answer button or it will say error answering call. As a remote employee, this is my only way of receiving company calls without giving clients my personal cell number so it’s quite frustrating for my clients that I can only call them back. Outgoing calls haven’t been an issue. I tried removing the app and redownloading, I’ve been through every app and apple setting. No dice.

— Courtneygadd87

★★☆☆☆ United States · v2.32.15 · 22 Apr 2021

Crappy app

I’ve been using this app for a while now and I absolutely hate it. It’s constantly “reconnecting” and interrupting what ever my phone is doing. I can’t even listen to music without it getting cut off every other song. I literally have to delete every day after work and redownload every morning. It’s a huge pain, but I have no other option.

— Liz20031985

★★★☆☆ United States · v2.34.31 · 1 Dec 2021

Audio Drops

I’ve been using this app for 2 years with only minimal problems. Problems were always related to an iOS upgrade. However, for the past 2 weeks most all calls drop audio right at 1 minute. Exactly one minute. I have an iPhone 12 mini. iOS 15.1 Suggestions?

— Hols1970

★★★★★ France · v2.28.07 · 6 Nov 2018

Génial avec l’offre MetaCentrex

Bonjour J’utilise Accession dans mon entreprise. Tout en déployer avec l’offre MetaCentrex d’OpenIP. Ultra efficace pour la gestion des appels, le tchat et les visioconférences et le partage de documents. Et en plus tous les appels sont en illimités avec l’offre MetaCentrex Bravo !

— stallone999

★☆☆☆☆ United States · v3.11.41 · 5 Jul 2023

Completely unreliable

It crashes all the time — sometimes during a call — and the sound quality is poor.

— Poor Scribe

★★☆☆☆ Canada · v2.30.09 · 21 Sept 2019

Nice when it works

Call quality is completely unreliable.

— Kanuck39

★★★☆☆ United States · v2.34.31 · 26 Oct 2021

Apple Watch

Convenient app for when I’m not it the office. But cannot figure out how to get the calls to ring through on my Apple Watch, only get notifications for the missed call. Any ideas?

— Buggie0987

★★★★★ United Kingdom · v2.1.03 · 27 Mar 2013

Amazing!

Allows me to make phone calls at home where I have no phone signal using my Internet connection. Works on the London underground too. I can also receive calls on my office number when I'm out of the office. The ability to jump calls between my registered clients and my cell service is incredibly useful. User interface is slick and intuitive and the call manager means I don't get disturbed by calls at night.

— Jhmcfarlane

★☆☆☆☆ United States · v3.11.30 · 3 Jul 2023

Metaswitch’s apathy since the Microsoft acquisition is evident

The messaging product is an absolute joke, no matter how many times you open tickets, provide debugging data, upgrade the AMS I still get duplicate push notifications, missed messages, and weird delays and inconsistencies, as do our customers. Even our account team meets with us on Teams instead of accession meeting (which by itself is a decent meeting app, few complaints there!) It’s a pity because every other part of the Metaswitch has been rock solid and great to work with, albeit expensive.

— paultimmins

★★★☆☆ United States · v2.33.12 · 31 May 2021

Failed to connect

After a year of using the app with no problem today I upgraded my Iphone to a new one and the new Iphone requested log in. I put my phone number and password numerous times but always ends up with same message: “Failed to connect. Check your network settings. “ Tried all kinds of mobile or wifi settings with no luck. It is funny as I can login problem free on my 2 backup android phones but cannot use it on either new or old Iphone. Now I am forced to carry an android phone with me when away from office to not miss a phone call.

— 4o4ko

★☆☆☆☆ United States · v3.10.23 · 9 Mar 2023

Unable to log in

Kicks me out and won’t let me log in

— Ford67M

MaX UC FAQ

Is MaX UC free?
Yes. The app is free, in all 174 countries it sells in, and it sells nothing inside it.
Does MaX UC have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to MaX UC?
Road24 jarimalar tekshirish (4.8 from 32,619 reviews), Thomson Reuters Authenticator (1.2 from 1,894 reviews) and Evergy Electric (2.0 from 519 reviews).

MaX UC download

Last updated 2 months ago.

MaX UC sells in 174 countries. It was released 14 years and 1 month ago, on 9 Aug 2012. It holds a 4.1 rating from 1,411 reviews.

Supports 15 languages: English, Bulgarian, Croatian, French, German, Greek, Indonesian, Italian, Polish, Portuguese, Slovak, Slovenian, Spanish, Thai, Chinese.

How much does MaX UC make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 6K
Open the full MaX UC analytics Revenue and downloads month by month, all 174 countries split out, and every product's share and trend