Allegacy Financial
FinanceProductivity

Allegacy Financial

Allegacy Federal Credit Union

How much does Allegacy Financial cost?

Prices are current as of 12 Sept 2026.

Allegacy Financial has no in-app products on record in the United States.

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Rating / 54.84.94.84.84.84.84.84.71.92.41.7
Reviews4.1K277K32K29K7.4K4.9K2.1K1.5K763807
Released20112019201120122013201020102019201820152018

Allegacy Financial reviews

4.8 out of 5, based on 4,055 reviews.

What people like

  • Customer service staff are helpful and nice
  • App loads quickly and works well now
  • Easy to navigate basic banking tasks
  • Great for members who value local credit unions

What they complain about

  • Login screens get stuck on verification
  • Check deposit feature is broken
  • New interface is confusing and hard to use
  • Old features like transfers were removed
★★★★★ United States · v2026.4.0 · 12 Aug 2026

Amazing

Amazing banking easy to work Around

— Nickhhh2657

★☆☆☆☆ United States · v2026.4.0 · 4 Aug 2026

Widget doesn’t update

Loved the old Allegacy app. it just worked. This app. Horrible. The quick view widget NEVER updates. Constantly have to sign in to see your balance. This deserves zero stars. I hate it. I hate it. I HATE IT!!! Give me back the app that worked and place this one where light doesn’t shine.

— Big-Bruizzer

★★★★☆ United States · v2026.1.7 · 9 Jan 2026

Very helpful, areas to improve

Love the app, way better than working with through-browser website, boots up quickly, well laid out, the revamp is nice as well. There is a whole line of things in the settings area that can take you to a website, it seems bulky an odd to send someone to a website for any function while they are in the very app from that company. That said all in all a great app, very functional.

— Nickname5444

★★☆☆☆ United States · v2025.5.0.1 · 15 Sept 2025

No calendar

When scheduling a payment there’s no calendar on the app.

— Tinybeans Grammy

★★★☆☆ United States · v2026.4.0 · 28 Aug 2026

IPAD FUNCTIONALITY

YOU HAVE TO TURN AN IPAD TO THE SIDE (90 DEGREES TO MY KEYBOARD) TO GET CERTAIN PROMPTS, SUCH AS CHECK DEPOSIT, TO BE VIEWABLE. IT TOOK AWHILE TO FIGURE OUT THAT WAS THE TRICK TO DEPOSIT A CHECK.

— Madylin16

★★★★★ United States · v2026.4.0 · 22 Jul 2026

Lynn

Easy to use. I love the online access and local ATM and office at Mount Airy! Although recently the ATM has had some problems but the office has helped greatly!

— Dobson ALC

★☆☆☆☆ United States · v2026.4.0 · 20 May 2026

Problem with new app

I haven’t been to open the app for 2 days. Never had a problem with the old app.

— Lady 514

★★★★☆ United States · v2026.1.7 · 19 Nov 2025

Private

Very convenient

— Southstokes

★★☆☆☆ United States · v2024.04.11 · 29 Jul 2024

Troubleshoot

It needs update can’t login to my statements

— Junefromdatre

★★★☆☆ United States · v2026.1.7 · 15 Apr 2026

Online changes

Have to say it’s taking me some getting use to. I miss the simplicity of the older system.

— Garnetbeauty

★★★★★ United States · v2026.4.0 · 13 Jun 2026

Easy and Functional

No problem navigating and getting done what needs to be done. Thanks!

— Gman27455

★☆☆☆☆ United States · v2026.4.0 · 27 Apr 2026

Doesn’t work

Since the update I cannot get the app to work. The cloudware part won’t work.

— Buchholz02

★★★★☆ United States · v2026.1.7 · 6 Nov 2025

Love the app, but this new verify thing is not working

Have had no issues with the app until today. Whatever this new digital verification screen is will not verify me. I check the box, it spins, then the verification box pops back up.

— KieraB.

★★☆☆☆ United States · v2021.11.0.59 · 23 Feb 2022

Confusing and not user friendly

I love the people of Allegacy, but this app is difficult to navigate and seems limited. I do not have a bank account through Allegacy, but I do have a credit card and loan. Needs much improvement in the credit card and loan services. Must cater to only their bank account holders.

— Hillack

★★★☆☆ United States · v2025.2.2.3 · 28 May 2025

Bill pay

Not user friendly don’t know why it was changed

— Tml4eva

★★★★★ United States · v2026.4.0 · 3 Jun 2026

Very customer service focused credit union

I do not use banks, only credit unions and Allegacy is customer focused and that is why I am their customer!

— D j home

★☆☆☆☆ United States · v2026.4.0 · 17 Apr 2026

New Update

New update broke Apple Watch functionality again, cannot access any info on the watch….

— Djmixer36

★★★★☆ United States · v2022.4.0.2 · 17 Oct 2022

Check deposit feature

I am having trouble depositing a check through the mobile app. I enter the amount to deposit and I hit the front button to capture the check and it goes to a blurry screen and says to rotate device to continue to deposit and it won’t do anything past that. I’ve rebooted phone updated the iOS. And deleted the app and reinstalled app same problems.

— Mattaca1028

★★★☆☆ United States · v2025.2.2.3 · 10 Apr 2025

Log out button

The new update has removed the log out button from the main screen. It would be helpful if the logout was available at the top right of every screen.

— DanceTNK

★★★★★ United States · v2026.4.0 · 20 Apr 2026

Love it!

Easy to use APP. I love it!

— JoelWFU

★☆☆☆☆ United States · v2026.1.7 · 1 Jan 2026

Can’t access statements

I am unable to access monthly account statements on my iPad Air 3rd gen. A window opens displaying “loading”, but never finishes loading. Wouldn’t it be nice to update the app without screwing something up? Appreciate you fixing this. Thanks.

— nickname required????

★★★★☆ United States · v2022.4.0.2 · 24 Sept 2022

Good but glitchy

The app has always worked for me but recently I cannot deposit check cause it’s telling me I need to rotate my phone to take a photo of the check. Rotating the phone doesn’t work.

— Will1984Nolder

★★★☆☆ United States · v2024.10.19 (2024.10.1.19) · 15 Feb 2025

Review

Allegacy is a great bank, but it needs to catch up with the technology used by other banks in their mobile applications. I believe Allegacy is still lagging behind in terms of incorporating all the latest technologies.

— Vj0102

★★★★★ United States · v2026.1.7 · 3 Apr 2026

Allegacy mobile app

Love using Allegacy Fed Union app. All i wish they would show the balance after each transsaction.

— Mazzpatter

★☆☆☆☆ United States · v2026.1.7 · 23 Dec 2025

Log in

This new app is garbage. I can’t even log into my account. When I try to log in I end up on a screen that says my phone has been detected by a certain cell tower close to me then asks if this my phone. I click yes then it says there is an error sending the request. That’s as far as I get. I’ve talked to customer service and that was a waste of time. Time to move my money elsewhere.

— Space jocky

★★★☆☆ United States · v2024.10.19 (2024.10.1.19) · 10 Feb 2025

Just okay

This app should remove the option to deposit a check considering the fact that this feature does not work whatsoever.

— Wibahlicous

★★★★★ United States · v2026.1.7 · 3 Dec 2025

Amazing! Great update!

Really great new app

— 43Times3

★☆☆☆☆ United States · v2026.1.7 · 5 Nov 2025

Ruined everything.

Overall the new interface is hideous. The app itself is just all around garbage now. Can’t even use the app properly on my Apple Watch even when I have settings set to show quick balance on my watch and it still does not work.

— PhazeUno

★★★☆☆ United States · v2024.04.11 · 12 Sept 2024

No muy satisfecha del servicio al cliente

No tienen personal qué hablé español, antes si tenían y eso me atrajo del banco

— Luplg

★★★★★ United States · v2026.1.7 · 18 Nov 2025

Allegacy app

Thank you for the improved app!

— lilnur62

★☆☆☆☆ United States · v2026.1.7 · 5 Nov 2025

The new app is trash

The new app basically lines up with the direction Allegacy has been going in for years. They have has worse and worse customer service, moved customer service to India which they may has well not even have customer service at this point, and they made their app and web baking a disaster. I banked here for over 30 years. I’m happy I’m leaving now. This new app removed features like being able to send money to my parents who are also members. I used to be able to just find their account, now I can’t. This place is going down hill and they’re taking the app with it.

— Ianthomp

★★★☆☆ United States · v2023.3.0.2 · 21 Aug 2023

PLEASE FIX THE SEARCH FUNCTION

I rarely use a home computer anymore. This app has been mostly great, however, if you’re looking for a specific charge, it’s impossible with the app. The search bar is there but you can’t access it because of the way the layout is designed.

— Yetti arg

★★★★★ United States · v2026.1.7 · 6 Nov 2025

Rating

I can’t get on my Allegacy mobile app. All I get is verify I’m human

— Logistics Sarge

★☆☆☆☆ United States · v2026.1.7 · 26 Oct 2025

Bad

They somehow made a bad app even worse with this last big update. The menus are extremely convoluted and take you in circles, and I had to google how to just find my card page, but the menu’s so awful that I already forgot how I did it. The app sent me a notification that it declined my card at a site that I tried to use it on, but gave me no direction on how to approve the transaction, not even a phone number to call, and I still haven’t figured it out. I now end up just going to the browser version of the website on my PC to do anything besides money transfers. Not user friendly at all.

— JAL1388

★★★★★ United States · v2026.1.7 · 10 Oct 2025

Improving

AFCU original app was great. It was changed a few months back and I wasn’t very happy with the updates. Latest version, as of 10/07/25, has been much better. I have been an AFCU member for more than 25 years and have been a very satisfied member/customer.

— #1 Granby

★☆☆☆☆ United States · v2026.1.7 · 9 Oct 2025

Please go back to old app

The new app is a serious step backward. Please, please go back to the old app. If not, I seriously may have to change banks.

— IAmRummy

Allegacy Financial FAQ

Is Allegacy Financial free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does Allegacy Financial have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Allegacy Financial?
SECU (4.9 from 276,739 reviews), Truliant (4.8 from 31,633 reviews) and Coastal Credit Union (4.8 from 28,998 reviews).

Allegacy Financial download

Last updated 5 months ago.

Allegacy Financial sells in 175 countries. It was released 14 years and 11 months ago, on 13 Oct 2011. It holds a 4.8 rating from 4,055 reviews.

Supports 3 languages: English, French, Spanish.

How much does Allegacy Financial make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full Allegacy Financial analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend